Joshua Estrella service advisor did an excellent job of - Ken
Joshua Estrella service advisor did an excellent job of keeping me informed of the warranty repairs, I recently had my 2024 Chevy Silverado 2500 HD diesel 6.6 in for transmission repair that a lot of Cevy customers had the same problem. We had it towed to Carl Black. From start to finish Josh kept me informed by text on the progress of the repair. It took 8 days because diagnostics, parts and completion of the repair. Previously I went to other Chevy dealers in the area for warranty work. Carl Black is the best. The truck only has 28,000 miles. Anyway if you want an Excellent Diesel mechanic to work on your truck take it to Carl Black and if you want a good service advisor, ask for Joshua Estrella at Carl Black on East Colonial Drice. You will be very happy when you get your vehicle back. Joshua told me to turn the rental car claim into GM for reimbursement.
Ken
Read More