Carmen was AMAZING. - J.jlvng
Carmen was AMAZING. I loved working with her and I am so grateful and happy she was the one who was my sales person. She’s so kind and funny, very open and transparent the whole time. I definitely recommend getting a vehicle from Lakeland Toyota, especially from Carmen! Any future purchases I will be back and going specifically to her. A sales person can really make or break the experience and to me, the deciding factor if I want to purchase from that dealership or not. I only went to Toyota to just browse their selection because the Honda dealership sales person was not great! Constantly on his phone, didn’t even show us the parking lot to view the cars, and kept leaving us at his desk so we got fed up and decided to check out Toyota and man am I so happy I did! The experience with just everyone there was a 10/10. I believe his name was Cide? He was the manager on the floor, any time he helped it was amazing and he was just great. John the financial guy was also great, answered every single question we had, went over the paper with us, didn’t just tell us to sign here here & here without letting us first read then explain if needed. Literally EVERY single person was so amazing I couldn’t have asked for a better experience. Lakeland Toyota team is amaaazing.
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