Went above my expectations - Wehnmom1
Sean worked hard to find me exactly what I wanted in my price range. My purchase was made over the phone and all I needed to do was sign paperwork.
Best service - arymac
Joe is the absolute best. He's very helpful and honest. I've never had a bad experience when it comes to having my car serviced here.
Denise Kennedy Watson is wonderful! - cashin10922
We are customers of Kindle Ford for 20+ years. Denise Kennedy Watson is professional, experienced, and makes sure we leave the dealership feeling satisfied. We have never had a bad experience with her or Kindle Ford. We currently own three cars that were purchased there. We purchased 5 vehicles and have many service visits there. We are happy satisfied customers!
Brandon was great, but is Jade real? - Americandiving1
After visiting other car dealerships we found a car online with Vann Jeep and decided to visit the dealership after emailing back and forth with Jade.
When we arrived at the dealership we were introduced to Brandon who was a pleasure to deal with and patiently answered all of our questions. He was very professional and we would certainly recommend him and Vann Dodge to our friends.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
My first great new car dealer experience - rocky
No surprises! Price quoted was the bottom line price out the door. Knowledgable staff (for those with tech questions). I am used to what I'd describe as an almost adversarial experience. Lowered my expectations over the years. Surprise; no 'extra charges' for window etching, etc. Custom ordered RAM (none on the lot nor nearby). No problems. Andrew was my salesperson. Found dealer via Internet Sales.
Quick easy deal, great price - DanNas
I’ve been leasing cars since 1999. Mazda, Nissan, Acura, Lexus, Infiniti, and Ford. This was by far the easiest transaction I’ve had. I got a price that was where I calculated it should be.
Great experience from start to finish! - Mdorni
Max was super helpful when we were looking for our new jeep! He made process easy and fun. Max challenges the negative stigma that car salesmen usually carry. Being uncertain about what Jeep model we were interested in, Max took the time to show us several models and explained all of the features. At no point did we feel rushed or pressured. We ended up purchasing a new Grand Cherokee which fits our families needs perfectly! After several terrible experiences at other local dealerships, I am very happy that ended up at Route 1. We will be doing all of our car shopping here from now on.
Love our Veloster - campanelladiane
We love our new car. As soon as I saw the car I knew it was the one for us. We love the generous moon roof, the instrument panel, and the sporty look of the car. It is a pleasure to drive. This is by far our favorite car of all the cars we have had over the years. We did own a Santa Fe for over 12 years and although I don't think we'll keep this car that long I'm hoping with proper care it will be as dependable as that Hyundai was.
Finally Happy with a Dealership - Dorimac
I went to another dealership and they could not seem to give me a good deal. Then they kept calling me to ask me to return and work on a deal. I felt that if they could not give me a good deal while I was there it was not worth it. I did not want to go into a dealership again so I started looking on line but had questions so I used the online chat and spoke to Michelle Ryan. She helped answer some questions and aided me to go back into a dealership. I then worked a deal out with Bruce. It was better than the other dealership I went to. He was not pushy and understood my financial concerns. Bill showed me how the car worked and told me I can contact him at any time to go over anything again or if I have any further questions.
Purchase of a SUV - dawnm
They were really helpful and quick. Made the experience painless and one of the best experiences we've had at a dealership. Anthony was honest and upfront and made everything run smoothly.
It was a pleasure to buy a car from Frank Guzman at Lester G - Jeff Sener
It was a pleasure to buy a car from Frank Guzman at Lester Glenn. I would recommend Frank and Lester Glenn to everyone I know.
SAL ZEBARDAST- GREAT SALESMAN - tnicole486
DUE TO SALS HARD WORK, PROFESSIONALISM AND PERSEVERANCE I WILL REMAIN A LOYAL JEEP CUSTOMER FOR YEARS TO COME AND LOOK FORWARD TO BRINGING FRIENDS AND FAMILY TO SALERNO DUANE, SO SAL CAN TAKE CARE OF THEM LIKE HE TOOK CARE OF ME.
Great service department. - Jeepster2045
The service advisors at Franklin Sussex Auto Mall are courteous, friendly and answer your questions in a very professional manner, as well as keeping you abreast of the repairs/service being performed.
La vendedora dolores Rodríguez fue muy amable con nosotros - austin02
Muy buena persona...y buena vendedora...siempre busco la manera de ayudarnos y darnos todos los componentes de la guagua...yo personalmente recomendaría comprar en la dodge y también recomendaría a dolores Rodríguez..
Wonderful - Booty
The services I received was wonderful they was very helpful and kind very pleasant over all I would send everybody to them to get a car
Wonderful experience ! - D4wiggs
This was one of the most pleasurable experiences we've had buying a car. Our salesman John was a pleasure to work with and was helpful and he knew exactly what we were looking for just from our short conversation.
Our price remains the same as quoted when we went into see the finance manager. Excellent dealership friendly service and fair.
If buying a Chrysler go to Ramsey Chrysler. - Angie r
Have purchased several cars with Ramsey Chrysler and each time their service, salespeople and managers are great and offer the best deals. Greg Willson was fantastic to work with.
Car Saleswoman and Product Specialist
Top service - Mike H
One of the best experiences I've had at a dealership and Joan was by far the best sales person I've ever dealt with. I've owned seven cars, first time buyer at Bueller.
Amazing service, accommodating - Shelli
Darlene Keats, Sophia Saracino: amazing duo! Darlene was so accommodating, patient and informative. Sophia closed the deal by being honest and thorough. I am so satisfied! Buy your next car with these ladies, you will not be disappointed!
Very Professional and Smooth - jwalk539
Jerry really worked with us well and found the perfect vehicle for us. My fiance and I are ecstatic to be part of the Jeep family.
Good quality service - Kmisa
We had such great experience from A-Z with Sam! He greeted us in the lot and then helped us with all financing. It was a much better experience going from the lot to finance. We appreciated the ease. Definitely highly recommend this dealership.
Comfortable Experience - aniceguy
The Sales crew was attentive, knowledgeable, and helpful. Handled the Trade In and conducted all the paperwork in a simple straightforward manner. Both Roberto and Damen worked well together.
SALES DEPARTMENT - DOUG
I RECENTLY WROTE A NEGATIVE REVIEW ON THE SERVICE DEPARTMENT.NOW THAT I CALMED DOWN ,I LEFT OUT THE WONDERFUL SALES DEPARTMENT.THEY ARE KNOWLEDGEABLE AND HAVE A BIG SELECTION OF VEHICLES WHICH MADE MY PURCHASE OF A TOWN AND COUNTRY EASY.THERE WAS NO PRESSURE AND I FELT IN CONTROL COMPARED TO OTHER DEALERS THAT PRACTICALLY THREATEN YOU TO BUY A VEHICLE. I WILL LIKE TO GIVE A SPECIAL THANKS TO LOU RIMBLAS WHO HELPED ME EVERY STEP OF THE WAY AND HE WENT ABOVE AND BEYOND TO HELP ME ANYWAY POSSIBLE TO PURCHASE MY VEHICLE.UNFORTUNETALY THE SERVICE DEPARTMENT IS HORRIFIC AND I COULD NOT BELIEVE A GREAT COMPANY LIKE THIS ONE,THE SERVICE DEPT. WILL BRING THE WHOLE COMPANY DOWN .ALSO TO STEAL MY BRAND NEW PARTS I PUT ON MY CAR TO REPLACE WITH THEIRS AND GIVE MY PARTS TO THE SCRAP GUY SO THEY SAY!!!!!!
Grand Cherokee Lease - cosullivan
I just leased a 2018 Jeep Grand Cherokee and the sales guy, Ken Campos was very helpful and kept in touch with me and made the process very easy. He helped getting me out of a previous lease and into a new car very quickly. I would definitely recommend friends and family to this dealership and to Ken. Thanks everyone!
Polite and straight forward salesmanship. - kmp
I was greeted and shown the car I was interested in. I was able to make a quick trade and was in a new car the very next day.
Purchase of a 2007 Dodge Ram 1500 quad cab - lisa delrio
Just wanted to thank Mckenna, and staff at Johnson Dodge Ram in Washington NJ, for all their help in making the trade of our single cab to a quad cab truck. With a baby on the way in 5 weeks they made our transitions easy and fast. Thanks again Mckenna!
Great service John Smith - macy25
Took my jeep for an ongoing issue. John Smith in service got it fixed and under warranty, He is an asset to your service department.
The Best Car Buying Experience EVER! - caesarrowinski
In a search to find my wife the perfect 2018 Dodge Durango R/T - my experience with Boris A. from John Johnson Automotive Group was nothing short of an amazing!
I will start with, I usually keep my expectations low with car dealerships - I hate the games most of them try to play! We have plenty of dealerships around us in the Bergen Country area, but we had no problem traveling an hour to Washington to work with Boris since he proved himself from the beginning. The dealerships around us with the largest selection of Durangos had one of the poorest ratings! We knew that was out of the question.
I emailed Boris last weekend; along with about 5 other dealerships that had the EXACT car we wanted within a 100 mile radius. Most dealerships give you some automated email - to which I responded to anyways in hopes of talking with someone as my wife was in the market to purchase a car as soon as the following week. Out of the 5-6 dealer inquiries I put through, I only got two responses back that weekend - one of them which was Boris. In a nice way, the other sales person told me, if we wanted numbers we would have to come in the to the dealership. I explained we were 1.5+ hours away form their Long Island NY dealership and we could not waste time traveling back and forth with a 3 year old to get numbers. Boris on the other hand, had monthly lease figures the SAME day - and he even took our VIN - from our current car that we planned on trading in, got the pay off price, and provided us with a trade in value on our 2011 Explorer! Talk about a prompt and thorough response!
So Monday rolls around. Over the weekend my wife and I decided we wanted the rear captains chairs. We went back and forth on interior color as well - originally it was red interior we were after. Boris found one, explained it was at another dealerships and that he could secure it for us if we left a deposit. We had no problem doing that. Long story short, the car was sold at the other dealership and they could not secure it. Our card was never charged - there was no commitment or any pressure!
Boris explained he would search for the exact car we wanted. He found one, but the price was more expensive, and the interior was black. He sent over some photos and the window sticker right away. My wife loved the combination - but since it was more expensive - we did not want to pay extra for the technology package as that was not as important of a feature/package to her. Boris knew we had a "strict" down payment amount and monthly lease price. After talking with his manager, he said they would honor the original price by giving us more of our trade in. With everything lined up, we made an appointment to come in.
We arrived at the dealership at 3:30pm on a rainy Saturday afternoon. We were in disbelief how quick the process was. Surely this beat any other dealership we have EVER purchased a car from in terms of transparency, speed, and preparation. We didn't have to wait on anything! We were back on the road by 4:45pm, no joke! There was no haggling. There was no pressure to buy any extra services or plans. There was nothing out of "left field". The whole team over their stuck to their word!
As you can see, you can trust this dealership fully. Talk with Boris, he's one of the best sales people I have dealt with.
Thank you again, my wife is thrilled and I am happy we chose your dealership.
- The Rowinski Family
Just like home - malika berry
Two time customer and I will be recommending my friends and returning again. Ben was knowledgeable and kind. The car is amazing and rides well.
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