Trade up deal - Jackcampy
I honestly believe that this dealership is one of the more up front type car dealers. I think they do care about customers and also service. Also hard to believe my same salesman was the same fellow that sold me my last vehicle over 4 years ago. Just amazing!
Top Reviewed Specialists At This Dealership
Great mechanic! - Kyle’sMom
I took my 300 in to Vann Dodge for service. My car needed brakes,rotors, and full service. My car went in running rough and felt like it was going to fall apart. When I got my car back after Dan worked on it...the car felt like the day I bought it! I am very happy with my car and the service I received from Dan. He kept me informed throughout the process of what my car needed and the price. He was great start to finish!
Certified Product Specialist
Always a great experience! - laplit
We are repeat customers of Kindle and Denise Kennedy Watson! Always a pleasant experience. We're very happy with our new explorer and the service received.
Sales and Leasing Master
Sales/ Commercial Account Manager
Ram/ Erik Kristoffersen - Darcontenyc
Got my first Ram 1500 from Erik. Fantastic experience, would absolutely recommend. Never expected to leave Chevy, but they listened to everything I had to say and found me the perfect truck. Gotta call Erik.
Sales & Leasing Consultant
Sales and Leasing Consultant
2018 Jeep Wrangler JL Sport S - Pete R
Phil Binford made my car buying experience absolutely perfect. I never felt any pressure to buy a vehicle. Phil went above and beyond to meet my needs. His customer service is top notch. I highly recommend him and this dealership.
Max is the best - Vikkid123
Max is extremely personable and great to work with. I’d recommend him to anybody! I really appreciate how knowledgable he was in everything. Max made buying a car easy.
Great dealership ! - Ryga1997
I went to many dealerships before this one and none of them could help me like this one has. I told Guy how much I wanted to spend and he worked with those numbers and got me a car I enjoy thoroughly. He was very respectful and gave great service!
Kia/Hyundai/Chevrolet Sales Consultant
Kia/Hyundai sales Consultant
Kia/Hyundai Sales Consultant
Ahmed Elsayed is awesome!! - Rtw973
Not all car salemen have the calming demeanor and patient style Ahmed possesses. More should learn from his example! It was a pleasure buying our new Ram from this gentleman. I highly recommend asking for "Uncle Eddie" for your next car buying experience.
Certified Product Specialist
Quick, easy, friendly - Krbrown19
I worked with Mike Mersch and he got me into my new car within 20 minutes. He was knowledgeable, honest, not pushy and made the process painless and fast. Would highly recommend this dealership and Mike!
Sales Professional - "Mopar Mike"
Fantastic service! - charmudz
Very friendly and knowledgeable. Bob found the exact car I was looking to purchase! Great service with a smile! Love this dealership! Their service department is top notch also!
Sales & Leasing Professional
2 new vehicles in 2 months time - Darrinmetz
Leased a new grand Cherokee end of July ,decided Shortly after that I wasn’t really an suv guy so I went back and just leased a new charger on fri 9/21 everyone involved from my salesman (Sergio ) to finance were amazingly helpful
I highly recommend shopping with them for all your vehicle needs.
Jeep Grand Cherokee - rraney
I visited today to get an oil change for my Chrysler 200. I heard from the dealership on previous occasions about a VIP program. I had never taken advantage of this until today. I had been talking to my wife about trading in my car of 7 years for something new. Frank Guzman greeted me and we went to work quickly on the type of car I wanted and my comfort range for a monthly payment. The first vehicle came in well under my price range. The vehicle was a bit small and I asked Frank to look into the next size up(Grand Cherokee). I was offered a very fair price for my trade in and it allowed me to get into the larger vehicle, keeping payments lower than expected. I arrived at the dealership at 10:45 am for an 11:15 appointment and was home by 2pm with my new vehicle. Oh, by the way, they didn't charge me for the oil change. May seem trivial, but the customer's satisfaction is # 1 with Lester Glenn.
Very Satisfied - Hellacious714
Satifying,Comfortable as well as very Professional,besides this is my 6th vehicle & I always go back to R.J.(He's great at what he does & is Very Helpful & concerned even after the deal.)
Marissa aka RED is who you want to go see!!! - Amoser24
Everyone must go to Franklin Sussex Auto Mall and see Marissa aka RED!!! She is FANTASTIC. She will work with you, make you laugh and do anything she can to get the job done. You want that new car? You want the right price? And you want to enjoy yourself in a PLEASURABLE situation then most DEFINITELY go see Marissa. She knows what she’s talking about and will make the process go seemingly and smoothly. Not to mention it’s an easy (and quite pretty drive this time of year) to the dealership. Call , visit and talk to MARISSA!!! SHE ROCKS!
Second Jeep Compass - 1003
Purchased a second Jeep Compass from Dover Dodge in February 0f 2018. My son has the first one at his new job in Pittsburgh so I needed another car. Mike Brown was extremely helpful all through the process. It was my first leased vehicle.
Informative and no pressure - Darren
Came in to find about Wranglers and found better value in Compass. Joe spent time showing us the differences and helped us in our first Jeep
Great Listener and patience - DFD55
I was there to do a test drive with my wife and was amazed and surprised that this dealership did not hold me hostage like another dealership did. He was patient and listened what features I am interested before i purchase or lease. I also explained that I have a certain amount of months left and could not do anything at the moment. When i am ready i cant wait to ask for this gentleman again. Thank you Anthony!
Jerry is the best - Seanmk10
Best vehicle sales consultant I’ve ever worked with. Not even close. Anyone interested in a Jeep should definitely visit Jerry at Cherry Hill triplex.
Fast and Easy - RudyJunior
My experience here was with Miguel Mejias and Daniel Peters both did a great job of finding exactly what I wanted and needed while also making the process fast and easy! I would definitely recommend Atlantic and I would definitely be a return customer!
Internet Sales Consultant
New vehicle purchase - Laly
I had a wonderful experience. Meagan was extremely informative and very helpful. I highly recommend her since she got straight to the point and made sure we were happy and she was very professional. Extremely happy with my new Jeep. I love it!!! Thank you Meagan for all your help!! You are the best :)
Staff understand that service means to serve. - Bob L
I bought my Jeep elsewhere, but had an early Friday morning major issue with the engine, while driving up the highway. Due to their early hours, I called and got a human at 7:30 AM. The service manager listened and told me to bring it in right away. I got it to the shop and they had someone looking under the hood in ten minutes. I was told it was "a complicated issue" and I started to wonder what I got myself into. The manager explained as much as he knew and told me to take a loaner while they worked on my car. I expected the worst. Later in the afternoon (remember, I didn't have an appointment) he called me to let me know it was fixed, but they wanted to test it one more time on Saturday morning and he asked if I could come pick it up then. I was pleasantly surprised at their speedy repair, but the best was yet to come. The car was past it 36 month warranty and I expected to get slammed. When I showed up to get the car, they told me all the repairs were under the drive-train warranty and I had no bill. Even if that were not the case, these guys were friendly, accommodating, concerned and darn good at what they do. There was no BS.
They have earned a new service customer for as long as I drive Chrysler products.
Perfect from start to finish - Cs429
Sean was an absolute pleasure to work with. Ron, the manager, was a great experience as well. Price was right, friendly, and went above and beyond what was expected of them. I would highly recommend !
Best car sales people - tammy59
I had a wonderful experience. They work hard to get the best deal they can for you. They care and are very trusting. Melo our sales person was terrific and he didn't push us. He told us what he thought would be the best deals for our budget. We have decided from no on we are using them for cars. Tamra Hollander
My truck looks AWESOME! - JohnG
I contacted Baker Jeep since I saw their internet page with the customized trucks and jeeps. I wanted my 2017 Dodge Quad Cab 4x4 lifted a bit and was not sure what direction to go. I called and was directed to speak with Joe LaRusso in parts about that type of work. Joe was extremely helpful asking me what I wanted to do, and then he went over the different options. After some thought, I decided to go with the 2.5 Leveler lift, which raises the front the match the back of the truck eliminating the rake in the front. Joe scheduled the day for me to be there and upon arriving in the service department Danielle Conte was expecting checking me in. I opted to wait for my truck and the lounge is comfortable with beverages, tv, and snacks.
Brian Reiss did the work and completed it in the allotted time I was expecting. The truck looks and drives fantastic; better than before. It was very comfortable on the 75 mile drive home (Yes, I drove that far for the service since I wanted Baker to do the work especially after talking with Joe and his consultation with service). I am used to driving a more lifted- level truck and this lift was exactly what I wanted. Brian took a few moments afterward to answer a few questions I had on other modifications I might want to do down the rode. Brian and very professional, respectful, and exceptionally experienced in his work. I could tell he takes pride in each and every job he does and it showed once I got in and drove home. The team that washed my truck at the end was very professional, too. they explained to me they were going to wash it and they handled it with exceptional care. I was not expecting a wash so that really made me smile.
In closing I want to say overall Baker Jeep exceeded my expectations and the entire staff was very professional making it feel more like lifelong friends than just a dealership. Thank you.
AVOID THIS PLACE AT ALL COSTS!! - jar452
I explained my issue when I submitted the online form and again when I dropped it off on Saturday 8/11. I called Monday night for an update but the car wasn't ready. I called Tuesday night for an update and at that time they asked me what was wrong with the car. Really? I already told them twice (and when I received my final receipt, my instructions from the original online form submission were on there, so I know they had the information the entire time). This was lie #1 from John Smith and 4 days wasted so far. Also, they were getting ready to replace a part I had just replaced 3 weeks prior, so it seemed they had no idea what they were doing. I called Wednesday but again no update. I called Thursday night and was told they were getting ready to "pinpoint" the issue. Why are they trying to pinpoint the issue on Thursday night and not on Monday morning?? I had the first appointment on Monday at 7:30am and had scheduled it 2 weeks in advance, so it's not like I'm a big surprise to anyone. Communication had begun to drop off at this point because I told him I felt I was being ignored. It became nearly impossible to get John Smith on the phone after that. Other people started to lie for him, including Justin Cantrell and the receptionist Suzanne. We're up to lies 3, 4 and 5 by this point and 6 days wasted. Called again Friday and put on hold for another huge amount of time. Finally spoke to John and was promised my car would be ready on Saturday. Called Saturday, put on hold for 20 minutes. They then told me John had to go home for a family emergency (probably another lie) and that the technician Scott didn't show up for work that day (add that to the list of lies). Also, is Scott the only technician who can work on my car? Probably not. What if he was in the hospital for a month, would I wait for a month for him to return? I highly doubt that. At this point, it seemed as if they were holding my car hostage just to get back at me. Called Monday and Tuesday, waited on hold forever, lied to each day again. I can't count how many lies we're up to by now, but it's up to day 11. Finally, Wednesday came (day 12), I called and was put on hold by Suzanne saying there were a ton of walk-ins after she hung up on me twice and tried to send me to voicemail. I was on hold so long that I drove to the dealership while still on hold. When I walked in, there were zero customers in there, so now I'm 100% positive they are lying the whole time. Now, they say they are going to release my car to me, but I had to show up in person all irate for that to happen. Were they ever going to call me on their own to say that it was ready? Definitely not.
Of course, on the way out, my wife crashes into another customer's car. Now that John Smith needs my help, he comes to the phone immediately every time I call. How come when I need his help, he ducks and dodges my calls and has the staff and secretaries lie to me, but when he needs my help, he's suddenly all available??
I have never been so mistreated and lied to by one place in such a short amount of time before. I would have preferred to be told the truth and that I would need to wait than to have them make up a bunch of stuff and give me the run around for almost 2 weeks while I had no vehicle. They also charged me for an oil change I never asked for.
I used to be a loyal Jeep/Chrysler owner pretty much since I've had my license and had planned on supporting my local dealership for all of my future vehicle purchases and service needs, but after this experience, I will never come there for service EVER again. I will NEVER buy any cars there (hundreds of thousands of future dollars walking away right now). In fact, I am going to switch car brands because of this. When I spoke to the sales manager about my terrible experience, he said that they had recently cleaned house on the service side and I told him that they need to do it again as soon as possible. If it was my business, I would fire the whole lot of them without hesitation, including the Service manager who has no idea what is going on right under his nose.
I plan to post many reviews on the internet at every place I can find. I will tell everyone I come in contact with to never come there and never buy a car there and ask them to spread the word. I hope your dealership goes out of business.
Best car buying experience!!! - Jersey Girl
The entire staff was a pleasure to deal with. The finance manager was patient and knowledgeable. Stewart Koncius was amazing!!! He made the process easy and took his time to explain the vehicle to me. He went above and beyond to make sure I got the car I wanted and delivered on the price agreed on. He truly cares about the customer and it shows. I would definitely recommend this dealership.
Very satisfied!!! - EdwinG85
Had the pleasure to get a great deal by “Tom O’Hare”,I left from the dealership after he got me a great deal on my new Dodge Durango rt the way I wanted it,ALL BLACK AND RED LEATHER SEATS!! Definitely recommend people to go see Tom O’hare in this dealership!!!
Worst experience ever - Laddysuzy
I went to buy a car with a co-signer and they didn’t even make an effort to try to get me an approval. My co signer has a tier one credit so he was good to co-sign. All they wanted was to get my co-signer to get a car for him and acted like I wasn’t there and wasn’t good for business. So if you don’t have perfect credit score, don’t ever bother with those people. They won’t help you. I did got a great deal with my co-signer at BURNS HONDA IN MARLTON
Great 1st Time Leasing Experience - Proud Jeep Owner
From start to finish we felt as though we were the only ones on the showroom floor. We appreciate all that Richard Zeller did for us. We were able to walk away with the price that my daughter could afford. Richard spent a good amount of time going over the vehicle with her so that she could drive away safely. He even helped us on his day off!
Excellent Professional, Courteous and Helpful - Happy Durango owner
I have just leased a 2018 Durango from Precision and the experience was outstanding!!!! My wife and I started this journey, to get a new truck to replace our 2008 Tahoe, we looked at the Ford Explorer had a good experience with one dealership, then went to a different Dodge dealership after seeing a ad from them. My wife called and had an extensive conversation with them about the price as she did not want to waste their time or ours, after driving there and going on a test drive the price changed. We left, going to Precision was like a breath of fresh air, the whole staff were very professional and pleasant. I would recommend dealing with Precision to anyone and everyone. I have nothing but good things to say about this dealerships sales team!!!! Great Job I would give them 10 stars but only goes to 5!!!!!
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