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Not many people like going to an auto dealership but my... - guds82
Not many people like going to an auto dealership but my experience with DCH Freehold Toyota was truly enjoyable. Ian (Salon) handled my purchase of a 2021 RAV4 Prime XSE. I was replacing my first model year 1996 RAV4 and he understood my emotional connection of 25 years with the same car. He expertly took me thru all the many features of my new RAV4 and happily took a picture of me standing between the old and new RAV4’s. My experience with Ian and DCH Freehold Toyota was worth having to travel 90 miles to get there. I also want to give a shout out to Matt for reserving the car for me and his constant communication with me as we waited for the car to arrive and Nick for making writing that big check a lot easier.
Top Reviewed Specialists At This Dealership
She made the process for a new car extremely easy and was... - Bullockaustin3
She made the process for a new car extremely easy and was very personable. Any questions I had she had an answer immediately. Miriam and the staff of Toyota of Hackensack were all professional and I’d recommend them to anyone.
Sales & Leasing Consultant
Sales and Leasing Consultant
Mohamed has been awesome sauce to work with on my new car... - Evenality
Mohamed has been awesome sauce to work with on my new car purchase! I feel truly valued as a customer and will refer to my friends to him and the dealership.
From the moment I walked into the dealership i felt... - AaCastro
From the moment I walked into the dealership i felt welcomed. Didn’t feel pressured at all. Was searching around for a while and finally found the best truck at Holman. John Guarente helped me out and got me in my dream truck in the same day. Excellent service!!
Non Commission Client Adviser
John Doyle was an absolute pleasure to work with. He was... - Dan Larsen
John Doyle was an absolute pleasure to work with. He was kind, caring, and extremely helpful in my time of need. He was able to set us up with a 3 year lease for an affordable price and did it in under 5 hours! Thank you Glen Toyota for having us work with him!
Great experience purchasing my new car! PAUL AWEEKY went... - angiepaola2021
Great experience purchasing my new car! PAUL AWEEKY went above and beyond to help me with my purchase. Friendly staff. It was a wonderful experience! They made me feel comfortable, they were real genuine and up front with everything so there would be no surprises. It was a smooth transition and I went home with the car I wanted and I’m super happy with the service I received! Thank you to Dayton Toyota for your help! A special thank you to Paul Aweeky for his patience and kindness and excellent work making my experience the best I have ever had purchasing a car!!! Definitely check out this Toyota dealership you won’t regret!!!
I had my car serviced at Pretige Toyota and was very... - felixzar
I had my car serviced at Pretige Toyota and was very satisfied.I'd like to thank Krystal,my service advisor for her competent and friendly handling of my visit.She answer all my questions thoroughly.
Used Car Manager
Sales Desk Manager
Automotive Sales Consultant
I am new owner of Toyota RAV4 , thanks to Rana Khan, gave... - capatel805
I am new owner of Toyota RAV4 , thanks to Rana Khan, gave us a good deal, happy with his customer service, will be back to buy another car
I leased another Toyota Corolla at a great price. I love... - Pamela H
I leased another Toyota Corolla at a great price. I love my car. And had another great experience. Will be back again in three years. Thanks again. Great car and affordable.
I have been dealing with Toyota World of Clinton,... - eddieshortsleeves
I have been dealing with Toyota World of Clinton, formerly Muller Toyota, since 1997. My current Toyota, a 2007 Camry, has been serviced at the dealership since I purchased it in January 2007 through the "Owner Loyalty Program" until the program was terminated after the change-over to Toyota World of Clinton. I continue to have my car serviced by your dealership and am closing in on 200,000 miles which I should reach in February 2021. My wife and daughter both own RAV4s (2017 and 2015) and aremy s are very happy with their cars.
Service was performed in less time & done well. I have... - Goceil55
Service was performed in less time & done well. I have confidence in this service dept.
I was not pressured to purchase services that were not needed.
My service consultant was Chris Gesellschaft.
To whom it may consern the service was fantastic they... - throgs
To whom it may consern the service was fantastic
they went out of there way to help me
you have a great team here
Brian was super friendly and made my first car buying... - Ashlee Alexander
Brian was super friendly and made my first car buying experience amazing! He helped me stay in my budget and made the long process fun and exciting! Thanks Brian!
I have now owned four cars that we purchased at... - M. C.
I have now owned four cars that we purchased at Crestmont, and I have been working with Roger and sometimes Craig on most visits. This time, I worked with Roger, and as usual, he treated me like an old friend. I know I can trust the service department at Crestmont to be honest and fair every time.
Quick service, made sure I left with what I needed. Also... - Igottagotmahan
Quick service, made sure I left with what I needed. Also gave me fasteners that were needed from a previous service.Accurate with estimated waiting time.
Toyota World of Lakewood is an excellent dealership. This... - dag57
Toyota World of Lakewood is an excellent dealership. This is my fifth Toyota purchase from them, I think that says it all. I wouldn’t go anywhere else.
I visited Team Toyota of Princeton for the first time and... - jharasaki
I visited Team Toyota of Princeton for the first time and bought a car that day.
I really liked the people there and the price.
Matt Morante was very patient with my English and questions. He was very helpful.
He even came to work earlier than his shift to help me.
Finace Manager, Simon Guzman, was also very nice.
Kero was great but his manager refused point blank to... - Ewilloughby
Kero was great but his manager refused point blank to negotiate on the price of the lease renewal we were negotiating. For customers going back to 1985 I thought he might have been more flexible
Went in to Toyota Universe and my salesman Armond greeted... - Highlandergirl
Went in to Toyota Universe and my salesman Armond greeted with a friendly greeting and a warm smile. I told him I was interested in a Highlander XLE which was the truck of my dreams and he made sure I was happy. The dealership was nice clean and comfortable. Armond explained the whole process and wasn't pushy. I left with the truck I always wanted and a salesman and friend for life.
Went to Gateway Toyota (Toms River) to check out a 2009... - Espovette
Went to Gateway Toyota (Toms River) to check out a 2009 VW New Beetle for my 17 year old daughter that was advertised in their inventory for $8,559. when we got there we test drove it and sat down to talk about price and the price went from advertised at 8,559 to over 11,000 dollars this was a bait and switch very unhappy with place would not recommend going here for a car
Always a very good service experience. Professional,... - MB
Always a very good service experience. Professional, clean, and keeps you up to date on your car's service. The waiting area is clean and comfortable.
Stopped in looking for a 2021 Rav4 Prime XSE in grey. A... - pphantom538
Stopped in looking for a 2021 Rav4 Prime XSE in grey. A very difficult car to get and one in high demand. From initial contact to final, the staff was professional, knowledgeable and attentive to my needs. Rebecca, Dino, Peter were a pleasure to do business with and i couldn't ask for more. They took the time to explain every part of the process and the items in the costs. The general manager, Bob stopped by and I received a follow up call from the owner Rick to ensure everything was to my satisfaction. I have 40 years in customer service and have always felt that organizations which deliver exceptional customer service at all levels is a reflection of the core management philosophy. Kudos!
If your looking for a car, stop in and enjoy the the pleasure of a complex experience being done right!
My husband and I said what we wanted as far as options,... - Barbara
My husband and I said what we wanted as far as options, what we wanted to spend and colors we liked...i like to negotiate and did so.... while my husband sat back and laughed, as usual...we wound up with a Beautiful charcoal gray CH-R, which we totally Love! Price was good, and Kevin was great, as was Bob! This was our 2nd vehicle with Toyota, both from Parkway . We had a Corolla ...we will be back! Our daughter leased a Prius from them about 10 years ago and was happy. Service was great on the Corolla also. We recommend Parkway.
Khaled Elsisi was great a very nice and experienced... - Seriepie
Khaled Elsisi was great a very nice and experienced sales person. However I’m not too happy with the car that I purchased a 2021 RAV4. I did not have the car three months and already has a malfunction in the steering rack of which they don’t have the part it’s on back order for three weeks now. Have to order it International. I am driving a rental however I put a lot of money down on that brand new car and I’m not too happy I feel as though they should give me another new car
Love Doing business with Towne Toyota in Ledgewood NJ.... - Ldolan05
Love Doing business with Towne Toyota in Ledgewood NJ. This is my third lease. Dave Decker helped us get a good lease deal Thankyou guys
I’ve been doing business with Crystal Toyota for years.... - VinnyC
I’ve been doing business with Crystal Toyota for years. The staff is experienced, knowledgeable, accommodating, and professional. Superb customer service. Big thanks to Ron and Allan. Thank you! 2020 Magnetic Gray 4Runner
I have been taking my cars here for service for a few... - Tara
I have been taking my cars here for service for a few years now. Their prices are excellent and the service managers keep you informed. Work is done on time and the waiting area is comfortable.
As always I receive the best quality service with an... - scohen212
As always I receive the best quality service with an engaged staff who pay attention to all details. My truck is almost 10 years old had has been exclusively serviced by Shore Toyota. I attribute the exceptional performance and reliability to the knowledgable staff. I can't Thank Matt enough for the smooth process and high level of service.
Very disappointed with East Coast Toyota. I have been a... - Sarge
Very disappointed with East Coast Toyota. I have been a loyal customer of east coast Toyota.Over the last 7 years I have leased 6 new Toyota's 5 of which I got at East Cost Toyota and was about to get my 7th Toyota from them, beacase they always gave me an honest deal honored their promotions gave me a discount for my military service and customer loyalty. Something must have changed here this is my latest experience. Their internet salesperson Candy called me repeatedly and said since we had 6 months left on our Rav lease we qualified for an upgrade to a Highlander and that there was a promotion going on. With $2999 dn + tax title ect. We could get a Highlander LE for $279 per month for 36 months. We made the appointment and sat down with their salesman Fred and the games began. 1 Fred said the promotion was for the Highlander L (it was not) and he was out of stock but he had an LE which he could graciously let us have for over $10,000 dn and over $300 per month !!!! That this was the best he or his sales manager would do. They would not honor my customer loyalty (-$1500) could care less about my 36 years in the Army ($500 military discount) and acted as if taking back my 2018 Rav with 14,000 miles on it was a burden!!! We were forced to go over to the competition where we were treated respectfully. Our salesman James White got us a great deal on a higher trim XLE with a little more down and $330 per month for 36 months. I have a Tundra lease thats coming due soon so I will be talking soon with James over at Toyota Universe about my 8th Toyota where I was treated with respect you know the way it used to be at East Coast
I spoke with ivette over the phone and she scheduled an... - samool91
I spoke with ivette over the phone and she scheduled an appointment for me, but in reality it was more of a walk-in. Ivette was very nice, but it goes downhill quickly the moment I pull into this dealership. I visited this dealership at 4:30pm and waited over an hour for a quote on a trade-in. A salesman by the name of Segundo approached me and took me through the process. After receiving a quote, which I believe to be severely low, the salesman went to another customer and left me hanging. He actually told me to go look at the cars myself after telling me he'd show me the cars. The cherry on top was the patronizing appraisal guy who refuses to let you talk - mansplaining at its finest. The appraisal guy was not professional and seemed like I was his first customer. I won't be doing business here.
In New Jersey
Prestige Toyota of Ramsey
Toyota of Hackensack
DCH Freehold Toyota
Sales and Leasing Consultant