05-27-25 Service Date; Assisted by Max @ Desk # 25. - ac
05-27-25 Service Date; Assisted by Max @ Desk # 25. Being female and working with the public for over 40years, 34 yrs. @ a high-demanding level, I know first hand that customer service can be challenging; however Mr. Max was exemplary. He was diligently concise, respectful, and considerate. A professional. His communication skills are exemplary, specially when I asked questions about the service process and the recommended services. He included the timelines of when the services should be scheduled and why. Thank you! Mr. Max. I look forward to your assistance at my next Toyota Service Appointment.
Respectfully, AC
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