Outstanding experience with Stan and the Roy O'Brien Ford - jennalthompson
Outstanding experience with Stan and the Roy O'Brien Ford team
I just purchased a 2018 Edge SEL from Roy O'Brien Ford in St Clair Shores and couldn't be happier with the entire experience. Stan was absolutely incredible as our salesperson. He was helpful, knowledgeable, and genuinely one of the kindest people I've encountered in car sales.
The buying process was smooth from start to finish. The team helped me get financed quickly and made sure I understood all of my options without any pressure. What really impressed me was how Stan went above and beyond to ensure my "new to me" Edge was in perfect condition. After the vehicle was detailed, he personally worked on a few touch-ups to make sure everything was spotless before I took delivery.
Stan's communication style was perfect for me. He answered every single question I had and kept me updated via text throughout the process, which I really appreciated. He made sure I knew exactly what the next steps were at every stage, so there were no surprises or confusion.
This was exactly the kind of car buying experience you hope for but rarely get. I'd give Stan and the entire staff at Roy O'Brien Ford 5 out of 5 stars without hesitation. If you're looking for a used vehicle and want to work with people who truly care about their customers, I highly recommend asking for Stan!
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