Normally I don’t spend a lot of time writing reviews but - KZ7R
Normally I don’t spend a lot of time writing reviews but my recent purchase of a premium used car from Future Ford of Sacramento was so exceptional, that I had to share my experience. This was an out-of-state internet purchase of an American made premium sport coupe, still sporting a premium price tag. Buying a car like this sight-unseen is a bit risky but after multiple exchanges with Internet Sales Manager Alex Harvey, I decided to take the plunge.
I was impressed by how quickly Alex would respond to my every question and later grateful to find he acted on my behalf to ensure every detail of the transaction was handled expeditiously without delay or error. This not only included the initial sales negotiation, but paperwork via courier, transport scheduling, follow up temporary registration and California DMV Title processing. Granted, he had a team working behind the scene to make this all happen but the point is, he coordinated / followed up on every detail along the way. This transaction was about as textbook perfect as it gets.
Alex, please extend my thanks and appreciation to your team, including the back office that moved this forward with speed and efficiency. You and everyone involved in this transaction deserve a big Thank You for exceptional professionalism and customer care!
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