"Ian the sales rep was great. He wasn’t pushy at all. Expected negotiation tactics amongst the 2 managers involved in finalizing the deal but ultimately got a great deal on a CLA and C300. Only downside is there was a cracked plastic piece that was overlooked on my wife’s car and a plastic part on my trunk cracked only a few days later but they are supposed to be getting these issues resolved for me. "
"The service went well. I received a loaner car which was helpful. I thought the service to my car was quite expensive for what was done. "