33 Illinois Kia Dealers

Very nice to work with! - Smkrisch

Very nice to work with! Sean was easy going, the whole transaction was smooth and no added pressure!

just now New All the employees are very friendly and - D.Shan

just now New All the employees are very friendly and willing to help you out. I've been buying my SUVs from them for many many years. I wouldn't go anywhere else, honestly. It's very family friendly with popcorn and drinks while you wait. I know my son enjoyed the popcorn. The receptionists are super nice as well. You won't be disappointed going here to buy your next vehicle! They have more than one location but I prefer the Kia site and my sales guy, Michael Ferguson, is the guy to talk to!

Vincent is great! - scatterray

Vincent is great! He’s is personable and knowledgeable. My overall experience was while buying a car was great at Berwyn Kia

Jordan was very knowledgeable and helpful. - Rich H.

Jordan was very knowledgeable and helpful. We needed assistance working the Charge Point EV charger and he resolved our problem.

Doug provided great service for my car. - KVGR4

Doug provided great service for my car. He answered my questions and helped me understand what needed to be done.

GREAT, FRIENDLY FAST. - brandydks

GREAT, FRIENDLY FAST. SERVICE WITH A SMILE. THEY WORK HARD TO GET YOU INTO A VEHICLE. STEVE JOHNSON THE SALES MANAGER , DEONTRE MELTON, AND DIONTE ROBINSON ARE EXCEPTIONAL SALES STAFF MEMBERS. I RECOMMEND ASKING FOR ONE OF THEM IF YOU PLAN ON VISITING THE KIA AUTO PARK DEALERSHIP ANY TIME SOON!! THE SALES TEAM HAS A HOST OF PROFESSIONAL SALESMEN AND SALES WOMEN READY TO GET YOU DRIVING TODAY!!!

I've driven KIA for 16yrs and always with Evergreen KIA. - Mz907

I've driven KIA for 16yrs and always with Evergreen KIA. I called the Oraland location because Evergreens customer service has gone in the toilet. I spoke with Jalisa who told me to ask for her or Chris when I got here. From the time I pulled in it was like being with family at Thanksgiving. Chris took care of business while still being down to earth. He Showed me every possible option I had and giving me his professional opinion. I truly truly appreciate everything he's done. I look forward to a great relationship of car buying and referrals❣️

Zaheer was amazing. - susanradicalblue

Zaheer was amazing. From the moment I walked in, he listened as I shared absolute spending amount. With great respect, he showed me some Soul model (which I requested), and I test drive and loved It immediately. While walking away thinking about gray versus black I ask him what these other Kia model Kia Soul models are. He didn't pressure me but he sparked my curiosity. I read the stickers and came to the conclusion that I wanted the GT model, but it needs to work within my parameters. He made that dream a reality the help. I needed his creativity and problem solving for me to get the best deal possible. I'm so grateful to have shopped at Kia Arlington but I'm even more grateful that to Zareeh sent me a car a car that my family and I will enjoy for a very long time. I will be sure to recommend.

A big thank you from our family to sales specialist - vitalikousaua

A big thank you from our family to sales specialist Valeria and the entire Kia Schaumburg team! ! ! Thanks to you, our family has updated its fleet with two new and wonderful cars! Develop and reach new heights!

Ardi was the best salesman I have ever ever met. - dc-logan2

Ardi was the best salesman I have ever ever met. He was very helpful and made the process as simple as possible with the help of Stiven. I would recommend him to all my family and friends.

I worked with Rudy Gonzalez. - Tunishanemons

I worked with Rudy Gonzalez. He was very patient and worked the deal and was able to get it done. I traded in a 2021K5 for a 2026 Kia Sportage.

Jennifer and Vinod were great. - latrob46

Jennifer and Vinod were great. I was taken care of with care and love. I absolutely loved my experience at Kia. Would definitely be a returning customer.

Luis from the get go went above and beyond even after I - parisq1

Luis from the get go went above and beyond even after I purchased the car. Everything I asked for was done immediately. His service was impecable! If you are looking for a car go see Luis. Also Michael the manager gave top notch service also. Also Matt in the service department was top notch also. It is hard to find a card dealer that is honest and keeps their word. This dealership and everyone I have mentioned is a diamond in the ruff-You will not be disappoitned buying a car from Luis-Go see him! 10 out of 10!

Purchased a new 2026 K5 GT. - Satisfied Kia Customer

Purchased a new 2026 K5 GT. Great experience. Wayne and Sean were great straight forward good pricing no add on fees. Everyone was kind and professional will be back for my daughter’s car.

Thank you guys so much I truly can't thank you enough! - Desiree Mcgee

Thank you guys so much I truly can't thank you enough!! I worked with Quentin and Jon Osvath to get a brand new Nissan Sentra and get rid of my old car and they got it done. After so many places turned me down or said they coudnt help me I finally was able to get something else. Thank you!!!

Working with Jaykeb was great. - Stephen Morris

Working with Jaykeb was great. He’s Very personable, this is my first time buying a Kia and I will definitely work with this dealership in the future.

Adil was very helpful and knowledgeable about the - linus02

Adil was very helpful and knowledgeable about the vehicles we were interested in! It was a pleasure to have him as our salesperson. I highly recommend Gerald Kia of North Aurora if you are in the market for a Kia. Thanks again Adil!

I have a 2015 Kia Sportage. - Dee Meyers

I have a 2015 Kia Sportage. I realize my car is 10 years old and it has a high mileage on it, but my car was running perfectly fine until I received an error message through my stereo stating that there was an engine problem detected, and that I needed to take it to the nearest Kia dealership for service. I kept up with the maintenance and have always had my car serviced at the dealership, thus the reason why I’ have been able to maintain it for 10 years. I took my car to Gerald Kia in Matteson for them to look at it. They told me they found the error code P0014. When they cleared the error they told me that they could not find any other errors. The service department person (Pete) told me he could not guarantee that the error would not surface again, but from what they could see there was nothing wrong with the car. Before I made it home, the error and message came back. I brought my car back to the dealership to have it repaired .They kept my vehicle overnight. I had to call to see what was the update for my car. In Petes own words “how deep down the rabbit hole do you want to go? “Pete told me that they would have to take my engine apart. That would be at least 10 hours of labor. My camshaft was broken and possibly other items based on this P0014 code. I was looking at a repair bill somewhere between $2500-$3000. I told Pete I would pick up my car and not to do any work. I did some investigating online regarding that code as well as consulting with other mechanics. The first solution was to flush my engine and get a oil change . If that did not work the second solution would be to replace the intake and exhaust solenoid valve on my engine, neither of which require my engine to be taken apart. Altogether parts and labor for that would be $300. The dealership wanted to scam me out of $3000 or Bamboozled me into buying a new car. I took my car and had the engine flushed and an oil change. The problem has resolved. The service department person saw a woman and automatically assumed that I was gullible enough to say here’s $3000 for please sell me a new car.. Gerald Kia wanted to scam me. I’m glad I did my due diligence and research. I miss the days of Hawkinson Kia. The professionalism and the service was way better than Gerald Kia. Do not take your car there for service. They don’t even wash your car when you have your car serviced. Is it too much to ask for professionalism honesty and customer service?

I just bought my second car from Willowbrook Kia. - k.luna

I just bought my second car from Willowbrook Kia. We went back because the service was great last time!! We happened to get the same dealer who sold us our van about 8 years ago. Dalibar (Danny) is friendly, super helpful and he even threw in some perks for being return customers! I would highly recommend this dealership!

We recently visited this dealership as we had just moved - Nichole

We recently visited this dealership as we had just moved to Troy and I needed a new vehicle. I was looking for a specific K5. They didn’t have the exact one I wanted and I was in need of one immediately so we ended up not making a purchase here. I wanted to write a review though because Chuck was so friendly and helpful! He was knowledgeable about the vehicle I was interested in and offered to have the one I wanted delivered to the dealership for me in 1-2 days. Had I not been in such a bind I’d have accepted his offer. I will definitely keep his information for future reference and I would happily refer friends and family to him as well.

Dealer has lost service records for cars after computer - Techman

Dealer has lost service records for cars after computer systems upgrade (so I was told). Expect to get services you completed to be suggested again, unless you know your service records. Working in technology myself, this lack of maintaining records to assure car is maintained is a complete failure. Guess it's a trust nothing and will you be out of warranty should you not complete requirements?

Had pricing for a vehicle through internet sales, set up - mikef98

Had pricing for a vehicle through internet sales, set up the appointment, and when we got there they said they couldn’t honor that because leasing changes the sales price. Sales manager was confrontational, and unprofessional.

Koysta did a good job making sure everything was set. - kevinp

Koysta did a good job making sure everything was set. Upon pick up! He is looking for another van for us!

They are very nice here. - ir.is.923

They are very nice here. I like that there fast and there estimated times are on point.

I tried to book service for my 23 kia Sorento but they - stanley2

I tried to book service for my 23 kia Sorento but they wouldn't let me and hung up on me. I was forced to go to Matteson, IL and I live less than a mile away from this service center. Matteson Illinois is approximately 25 miles away. Before that, they booked me for a recall and I waited. When the day came I was told there was no recall. I am an Black American and they don't appreciate my business so I will drive the 25 miles for service. All these years and apparently the hatred still exists. I will not force my way into where I am not wanted.

I brought my family to Courtesy Kia a couple of years ago - jmp3

I brought my family to Courtesy Kia a couple of years ago and purchased two vehicles from their lot and later ordered a third; while replacing our Fords. We sat down with a salesman named John Bush and he has become the icon of terrific quality and trust. The process was immense with three people eyeballing him, asking questions, wanting demonstrations, and very vocal about what we wanted and needed. But John never faltered and answered every question we tossed him and made sure the paperwork was finalized for both us (our family) and the front office. After the purchases for my wife and daughter, I decided to go back the following year for myself and would not dare go anywhere else; except straight to John’s desk. Each time, John went over everything and discussed options, taking me back to see a model that had just come in that was being prepared for another customer that helped me decide for sure! What makes a salesperson great is what John is; by listening very carefully to what our daughter was saying about her excitement for her new Niro. John has extensive knowledge about vehicles and pointed out the family friendliness points of the Sportage to my wife. He was so transparent about his desire to really help us acquire the vehicles we really wanted with full honesty. Patient, empathetic, and remaining in touch to ensure we were satisfied with the vehicles, he helped make such a positive decision to buy! We were very honored to have found a salesperson who was not looking for a quick sale but a happy family when we drove away from the lot! Such wealth of knowledge, kindness, patience, and a desire to make the customer happy is why John Bush will always be the Salesman of the Year to us and for our next vehicles to come! Often imitated but shall never be duplicated in any way! Lou Fusz will only benefit substantially with the expertise and corporate knowledge of John Bush!

I'm very disappointed with my experience at Kia. - tynisacole73

I'm very disappointed with my experience at Kia. I purchase my Sorento 2 years ago with a extended warranty for a peace of mind, but when my vehicle needed service Kia refused to fix the issue even though it's clearly covered under my extended warranty. I trusted this company to stand behind their product and their promises. Instead, I've been met with delays and lies, lack of accountability, and poor customer service. After numerous call to Kia and Kia America(CORPORATE). I still don't have a working vehicle and no clear answers. I expected better from a brand that promotes reliability and customer care. If you are considering buying a Kia or extended warranty, I suggest you think twice. What's the point of a warranty if they refused to honor it. I was told my Kia service that I needed a new engine for my truck yes its used and had 1 own before me but at 50,000 miles and just purchased this truck in September 2023 never even did anything minor to my truck but now I need a engine and Kia is the only company who been changing and checking my oil. I came to Kia in Feb 2025 because one of my coworkers told me he saw fresh oil on the ground when I left from work, Kia told me I had a oil leak I asked them why didn't anyone see that when I was just there getting a oil change . Pay 300 to get the leak fix to back in June2025 saying I need a new engine. I was told my warranty with Kia had expired but I had a extended warranty with wheelz warranty. Okay upset but not as much because I'm still covered. To get a phone call later stated I need yo pay 1500 to Kia for them to take my engine out for the warranty company and I'll be reimburse back once Kia is paid through the extended warranty. Explain to them I do not have 1500 laying around I had to still pay the car-note and insurance ,my mortgage ,etc. Went to Kia September 1500 and was told to just pay 1000 went over to the cashier and pay 1000. Reach out a week later talk to Brian he was all over the place he was telling me they were waiting until the check clear to pay me my money and they had been communication with my boyfriend. At excuse me I don't have no boyfriend Brian then said who is this again I told him my name and he said my truck was next it was 2 cars in front of my truck and he'll give me a call next Tuesday didn't hear from Brian again. I start calling Kia America on 10/3/2025 talk to Lewis explain everything he said he going to reach out send me email he did do that but it was just what we were discussing and telling me to reach out to my extended warranty. call again talk to Ashely very rude did not get any help from call back the following week talk to Kayla very understanding and promise to help. Did not hear anything from Kia or Kia American ,Call back on 10/31/2025 and talk to Amanda was helpful Amanda put me on hold call Kia and talk to Brian the service manager she told me that she was told it was 6 cars in front of me and I've her word she would contact Kia on Wednesday Nov 5 for a update on my truck and then contact me ..HAHA jokes on me I having hear from Amanda. Call yesterday on Nov 6 and talk to Brian who then told me he's waiting in my extended warranty to get back to him . I'm extremely xxxx because you can keep lying to me and have took my 1000 . I then let Brian know I talk to the extended warranty company and they told me they haven't not heard from no from Kia about my vehicle since July 18,2025 and my extended warranty for my vehicle had expired on September 21,2025 Brian then said they did not tell him that. 1- WHY DO YOU HAVE TO PAY ANY THING EXCEPT YOUR COPAY WHEN YOU HAVE A WARRANTY. 2- WHY DO I NEED A ENGINE AT 50,000 MILES AND YOU WAS SUPPOSTED TO FOUND THE OIL LEAK BACK IN FEBRUARY THAT I PAID 300 TO GET FIX. 3- HOW DO TAKE SOMEONE'S MONEY AND DO WHAT YOU WANT TO DO . My truck has been sitting at Kia dealership since June 18. still paying my car-note but don't have a working vehicle out of 1000 and warranty and no one can tell me anything.

No pressure, customer first experience! - arm64

We had been looking at the Kia Sorento for a while but dreaded going in to deal with another horrible sales experience. I was pleasantly surprised. We were greeted by Ted Raines and he was awesome! No pressure, knew his stuff and Mike Miller also made a point to introduce himself and welcome us. Derek in the finance office was also fabulous. I would recommend this dealer to anyone looking for a good, honest deal. Thank you Mike Miller, Ted Raines and Derek! Love my 2016 Sorento!

All the used vehicles were not certified. - CDM

All the used vehicles were not certified. They were all absolutely filthy inside and needed some sort of repair complete before you could drive it off the lot. The first car we asked to test drive had a bad wheel bearing strut. We didn't even make it off the lot because it wasn't safe to drive! Why would they let someone test drive an unsafe vehicle off their lot!!?? On a positive note, the salesman was very accommodating and friendly. He definitely had is work cut out for him.