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Laura was fabulous to work with! We came in with a sense... - DanaB
Laura was fabulous to work with! We came in with a sense of what we were looking for and she worked with us to make it happen within our budget. As a mom, I needed to make sure things like car seats and strollers fit in my new vehicle and Laura was more than willing to accommodate us testing these out. Everything about the process was efficient, low stress, and comfortable- not the pushy awful car salesman experience I have had in the past. Thank you Laura!
Top Reviewed Specialists At This Dealership
Crystal was really great to work with- very thorough,... - ebz
Crystal was really great to work with- very thorough, friendly and responsive and helped make the process efficient and easy. Challenging times, but she kept things moving along - overall great experience.
The took my suv in right on time. The gentlemen in the... - PMCCORMIER6
The took my suv in right on time. The gentlemen in the service department were very friendly and wearing their masks! Quick and efficient service, comfortable waiting room, and a car wash thrown in for good measure.
Subaru Sales Consultant
We purchased a vehicle from clay Subaru and had the best... - Luzzodenise
We purchased a vehicle from clay Subaru and had the best experience! Joe caporizzo was fantastic ! He was very knowledgeable and very helpful. There was no pressure . He truly made the entire process a pleasure . We would not hesitate to purchase another vehicle there .
Pat and Denise
GENERAL SALES MANAGER
Marc was quick and easy to work with. Marc was helpful... - bdcstrong1
Marc was quick and easy to work with. Marc was helpful answering my questions and he got me the car I wanted within a day. During these times it's great to get in and out quickly with the product you want, Thanks Marc
Great service and couldn’t be happier with the new car.... - Sean.wdsdemo
Great service and couldn’t be happier with the new car. Staff are always friendly and helpful. Wouldn’t go anywhere else for a new car!
Sales and Leasing Consultant
Matt was excellent to work with I really had no idea what... - Jenb3368
Matt was excellent to work with I really had no idea what I was looking for but he listened to what I liked in the car and found me the perfect vehicle he was prompt he was friendly and he's down to earth very easy to work with
He made the whole experience enjoyable I would definitely go to him again
Terrific experience! I had some to Subaru of Wakefield... - Sean Schwalbe
Terrific experience! I had some to Subaru of Wakefield (SOW) after trying my luck at Quirk Subaru in Braintree. What a difference. My experience at Quirk was by far the worst car buying experience I've ever had due to sleazy, aggressive and rude sales tactics. SOW was quite the opposite. I was greeted immediately by David who was pleasant and upfront with me from the start. Before we even talked prices he explained the advertising prices and what to expect. This was very encouraging and made the whole experience much more enjoyable. There is literally nothing bad to say about my experience with David and the dealership as a whole.
Great service, unlike at Premier Mazda - bakes5669
Great service from Prime Subaru. They gave us a loaner and knocked 20% off the bill, even though we didn't buy our car there. After having a terrible experience with Premier Mazda (where we have bought a car and had it serviced for years - until today), it was great to deal with these professionals who care about customer service.
We recently purchased a 2021 Subaru Crosstrek. We had the... - clwalker
We recently purchased a 2021 Subaru Crosstrek. We had the good fortune of having Lisa Courchaine as our Sales Person. She did an amazing job. From start to finish, she was extremely professional, helpful, knowledgeable and pleasant. She made the car buying experience a REAL pleasure. Ray Brien took us through the financing process. No pressure from either of them, which was refreshing. I recommend this dealer and Lisa! I have been a Subaru owner since 2000. This is the 4th Subaru I've purchased from Long Subaru.
I was looking to buy a WRX for my son. Visited many... - PAULISSON
I was looking to buy a WRX for my son. Visited many other Subaru dealers but they didnt feel like a good atmosphere. Everyone seemed pushy and judged me on way I came in dressed. I usually dress like a bum on purpose just to see how I would be treated.
Bruce was great from start to finish! I came in he fulfilled all my needs. Kept his promises to me, which nowadays is very hard to find a person who does that.
2nd car I bought from Mastria. 1st was a Kia. The dealership is great!! No pressure at all from Bruce. I was in and out with the car in only a couple of hours.i would definitely recommend Bruce and the team at Mastria.
My son loves his new toy. Now he can match my toy!!. Thanks Bruce!!
Worked with the very polite and helpful Steve Chaves who... - Alan Pinshaw, MD
Worked with the very polite and helpful Steve Chaves who was charming, co-operative and helpful. We were ready to do a deal, the only remaining negotiable factor being the value of a trade in vehicle. In comes the Manager, (Joe I believe),The amount offered for the trade in was well below the value suggested by all online appraisal tools, by a factor of 40 to 50%. I then asked a simple question which caused an adverse and angry response from Joe. I asked "Give me your very best bottom line" and I'll either bite or reject. "That's not how it works" he advised., angrily and with a bellicose combative attitude.
I picked uo my toys, hopped out of the crib and went home. Secured a far better deal and sale form another dealer.
Joe: Act like a gentleman, not a petulant child
Gene and Mike were absolutely amazing. My husband and I... - Pokey02010
Gene and Mike were absolutely amazing. My husband and I dreaded going to the dealership because of the stigma that surrounds them and North Reading Subaru completely changed our minds. I cannot say enough good things about them and I would recommend anyone who is buying a new vehicle to go to them they were kind, amazing and no nonsense. 5 stars all around. I will definitely use them again in the future. Thank you Gene and Mike you guys were awesome.
-Brian and Sarah Szegedy
Professional, Considerate, Knowledgeable, Fair - Elle
I have found the Sales and the Service staffs at Planet Subaru in Hanover, MA to be knowledgeable, fair, helpful, and considerate. Whenever I bring my Forester in for regular maintenance, I am treated with courtesy, respect and appreciation. All work is explained carefully and completed efficienly. My SUV comes outrunning well and looking new after a car wash.
Great Place to Purchase a New or Pre-Owned Vehicle - mejiaroots
I just bought a pre-owned 2017 Subaru Crosstrek with only 14,000 miles on it from Stateline Subaru and had an excellent experience there buying my vehicle. My sales consultant was Josh Archer and he was extremely helpful in guiding me through the whole process of selecting and purchasing this vehicle. He was low keyed meaning that he did not put any pressure on me to purchase the vehicle which I appreciated so much. I traded in a 2012 Ford Fusion and feel that I received a fair trade for a vehicle with > 80,000 miles on it. I, like others, have never purchased a vehicle during a pandemic like this and Josh, along with the rest of the staff at Stateline Subaru, made sure that their customers felt safe and protected from the Covid-19 virus. Stateline is a great auto dealership and if you're looking for a vehicle you can't go wrong with asking for Josh Archer, Sales & Leasing Consultant.
My sales person Bob Morgan was extremely knowledgeable... - donnajudique
My sales person Bob Morgan was extremely knowledgeable about The vehicles and friendly and professional. Would definitely recommend this dealership and return to this dealership.
I'm happy with my new car and am delighted to be in a... - chriscato11
I'm happy with my new car and am delighted to be in a vehicle that I plan to own for a long time. The Subaru team Kat, Bill, and Ryan have been great. I will be sure to refer Ira Subaru to anyone and everyone. Believe me, I have done a lot of shopping around before I settled on Ira. I'm glad I took my time, otherwise, I would have missed making a deal that I feel good about.
I recently purchased a used subaru outback from haddad... - rgrsroost
I recently purchased a used subaru outback from haddad subaru. Brandon giourx found me my car before it even hit the lot. I am very happy with it. Brandon is very knowledgeable, polite and a pleasure to work with. I would recommend him to anyone wanting to puchase a new or used vehicle.
I was looking for a 2nd Subaru after passing down my... - Patricia
I was looking for a 2nd Subaru after passing down my Forester to my son. I wanted something a little smaller so I was looked at the Impreza, although there is plenty of room in this car!
Jim was great to work with, really understanding my needs for safety especially with newly licensed teens driving. He was able to handle everything from start to finish with utmost professionalism and knowledge.
Everything was accomplished over the phone/email and and when I showed up to pick up my new car, we were able to handle the last of the paperwork outside quickly and efficiently.
This was my second and last purchase at this dealership.... - AK
This was my second and last purchase at this dealership. Lots of unnecessary haggling, frustrating and unprofessional experience. Not given price I was quoted. Disappointing.
the worst experience ever.arrogant salesperson and manger... - kevin mahoney
the worst experience ever.arrogant salesperson and manger tried to lowball trade. trying to con a senior .changed the price on the new car.seniors stay away.
Purchased a vehicle 3 years ago with a warranty that was... - davidcly
Purchased a vehicle 3 years ago with a warranty that was pro-rateable when cancelled. Warranty performed well to standard, but once I sold the car and am attempting to cancel via Bertera, communication has been less than subpar. Completely dissatisfied with them and regretting my decision after all these years. I expected more from them. Sales department did well from my recollection.
Patrick Subaru Sales, Shrewsbury
AutoFair Subaru of Haverhill