22 Massachusetts Subaru Dealers

They do everything a responsive dealerdhip should do. - jandedskelton

They do everything a responsive dealerdhip should do. Not cheap, but there is definitely value for money. We usually deal with Essence and she is capable, helpful and pleasant. We have only used them for service to our car, and we will continue to use them in the future.

Everyone we dealt with explained our options fully and - energynurse

Everyone we dealt with explained our options fully and answered all questions in a friendly manner making us feel comfortable in our choice.

Mike in service was responsive and a good communicator. - AandI

Mike in service was responsive and a good communicator. We had a long service and were able to use the complimentary valet service. The pickup and delivery was quick and efficient and we felt comfortable with how the car was handled! We will recommend MetroWest to our friends.

Great dealership and service department. - timmonep

Great dealership and service department. Great communication. When they give a time service will be complete it's spot on. The snacks and drinks are welcoming. The dealership dog says this place values the right stuff. I love his service department

I brought the car in for a routine oil change and was - KSPRINGER51

I brought the car in for a routine oil change and was informed that it needed new tires and rear brakes. Very good service and workmanship.

They are always punctual, courteous, and have managed to - Hjmercier2

They are always punctual, courteous, and have managed to keep my 2022 Outback in perfect working condition.

I have had my car serviced here for ten years and have - Martmaure

I have had my car serviced here for ten years and have never had an issue

All dealerships are basically the same. - gunnelscharles

All dealerships are basically the same. The difference is how they treat there people. Some places,the staff is nervous without a since of direction. Imperial was friendly and they seemed to want to sell you the right car.

Atlantic Subaru’s service department is awesome. - donparadis

Atlantic Subaru’s service department is awesome. Always helpful, friendly, informative and most importantly, they take great care of my Subaru.

Joe was really knowledgable and helpful, talked us - dtbartkus

Joe was really knowledgable and helpful, talked us through the purchase and got everything done quick and easy.

We purchased a Subaru Accent from Charles at Mastria - Katreenamhashem

We purchased a Subaru Accent from Charles at Mastria Subaru and couldn’t be happier with the entire experience from start to end!

We just bought our 5th Subaru from this dealership. - jcgiat

We just bought our 5th Subaru from this dealership. Our experience just gets better and better. We always have a wonderful experience in the Service Department. Today I went home with a brand new 2026 Forester Hybrid—-our salesman was Rob Camarata who I cannot say enough great things about. I have never EVER had a salesperson who knew his product more than Rob does. He was wonderful to work with in every part of the sales process. He was patient during the negotiations, always available by phone to answer my questions, never rattled. He spent a lot of time with me when I picked up the car, making sure I knew what every knob, bell and whistle was on the car. I’ve never had an experience like this. Rob is the best.

First of all you’re listed address for your facility is - ericbharrington

First of all you’re listed address for your facility is inaccurate; this is for your new facility at Nagog shopping center… Service was wonderful; was able to get in and out promptly within one day as scheduled… thank you.

My experience with this Dealership is and has always been - Mauricio Cabrera

My experience with this Dealership is and has always been a good one. Great place!!

The Haverhill Autofair Subaru dealership employees are - awelch1954

The Haverhill Autofair Subaru dealership employees are wonderful. Very helpful. Alexander especially! He periodically calls or texts to check how everything is going. This is my third Subaru. We have an Ascent and a Forester. I had a Cross-Tech. Lived them all. I can’t say enough about our experience with Alexander. It was perfect!

Abigail, Ally and Karissa were so fabulous, they went the - sanmiguel.newyork

Abigail, Ally and Karissa were so fabulous, they went the extra miles for me. I think everyone at the dealership would do the same. This was my first time in decades at a dealership (previously I bought my cars thru my SAAB mechanic. Abigail was amazing. She was the first person I talked to, then once I met her in person there were the others who took care of other aspects of my inquiries, with great presence of mind, skill and knowledge. I am delighted with the service I have received.

BEST experience buying a new vehicle in 50 yrs of buying - dmitchell1959

BEST experience buying a new vehicle in 50 yrs of buying cars. Very personable and not pushy also follow up after a month of ownership to review vehicle and all the ways to use the options.

When it comes to automotive service, many people are - George R Camacho

When it comes to automotive service, many people are understandably hesitant to trust dealership service centers, often fearing long wait times, high costs, and impersonal interactions. However, my recent experience at Quirk Works Subaru has completely redefined my expectations, and much of that is thanks to the extraordinary service provided by Mike Bolinder, a service advisor who is truly in a league of his own. “Everyone needs a Mike.” This statement couldn’t be more accurate. From the moment I walked in, Mike’s warm and empathetic demeanor set the tone for a completely different kind of dealership experience. He greets every client with genuine care and attentiveness, taking the time to listen and fully understand your concerns—no matter how small or complex they may seem. It’s rare to meet someone who truly cares about their clients to the extent that Mike does. He operates with a level of professionalism that is nothing short of exemplary, but it’s his empathy and personal touch that really stand out. Mike approaches every situation with a can-do attitude, ensuring that all of your concerns are not only heard but addressed thoroughly. He doesn’t just provide updates on your car’s progress—he takes the time to explain the “why” behind each recommendation, offering clarity and peace of mind. You never feel rushed or like just another customer in a long line. Instead, you feel like you are working with someone who genuinely wants the best for you and your vehicle. That level of commitment and care is something you don’t often find in this industry, and it’s why I believe Mike is someone you want to see every time you visit. Mike Bolinder Sets a Standard for Excellence Mike’s service doesn’t end when you leave the dealership. He ensures that every aspect of the process, from the initial consultation to the final handshake, exceeds your expectations. He follows up on concerns, keeps you informed throughout the process, and is always available to answer questions. Mike is the type of advisor who takes personal pride in ensuring that every client leaves satisfied, which is a rare and commendable quality. What really sets Mike apart is his ability to make you feel valued as a customer. He understands that for many people, a visit to the service center can feel like an inconvenience, but he transforms it into a positive experience through his thoughtful and proactive approach. Whether it’s keeping you updated on the status of your vehicle, providing transparent and honest advice, or simply engaging in a genuine conversation, Mike has a way of making you feel at ease. A Service Center Worth Visiting For those who tend to avoid dealership service centers, Quirk Works Subaru—and specifically Mike Bolinder—should be an exception to the rule. This is a place where customer service is not just a buzzword but a core value that is clearly reflected in every interaction. The team at Quirk Works Subaru goes above and beyond to create a seamless experience, but Mike is truly the crown jewel of the operation. His dedication to customer satisfaction is unmatched, and he sets a standard that all service advisors should aspire to. Final Thoughts If you’re looking for a service center where you’ll feel respected, valued, and genuinely cared for, Quirk Works Subaru is the place to go. And if you’re lucky enough to work with Mike Bolinder, you’ll quickly understand why I say, “Everyone needs a Mike.” His empathetic nature, professional demeanor, and unparalleled commitment to his clients make him an absolute asset to the dealership. So, whether you’re in need of routine maintenance, repairs, or simply advice on your vehicle, I wholeheartedly encourage you to visit Quirk Works Subaru and ask for Mike. You won’t just leave with a well-maintained car—you’ll leave with the confidence that you’ve found a service center you can trust for years to come. Thank you, Mike, for setting the bar so high and proving that exceptional service.

OK I have to give credit where credit is due. - NegAtive

OK I have to give credit where credit is due. This was probably the hardest sale they ever made, and I apologize to Julie Andrews and Michael OConnell, and to David Melkonian for all the grief we gave them. But that being said, you can buy your Suburu anywhere, from the "big box" dealerships, or you can buy from a family owned dealership. The Melkonian family have been selling cars since Moby Dick was a minnow. I have bought many cars from their other dealerships ( Ford) but this was a family members first car and she wanted a Suburu. She had gone to 2 other dealers, including one of the bigger of the big faceless company owned ones and did not like how she was treated. She said to me that she was treated much better at North Reading Suburu. In the end she might have paid just a little more for the car she wanted, but not enough to get bent out of shape about. What she got in return was the car she wanted, fair treatment, and a dealership with one of the best Suburu service departments around and I can say that from experience. When you buy a car you are also entering into a relationship should you need warranty service. Being a small dealer they have the ability to work closely with their customers in the unlikely event you need warranty service. The big box service writers and service managers are not going to take the time to fight for you. North Reading will. Again, my thanks and apologies to David Melkonian, Julie Andrews and Mike O'Connell for all the trouble. All of you went above and beyond.

I'm on my fifth car from this dealership. - Lenny Glynn

I'm on my fifth car from this dealership...which is a great place... Why? Because these are stand-up guys who have stepped up several times to make repairs or replace parts...over and above their warranty obligations... That is a rarity among businesses...and perhaps even rarer among car dealers. But Planet Subaru has a great philosophy: "DO THE RIGHT THING" And they live up to it...'nuf said, right?

I had an amazing experience at the Subaru dealership in - veggieyums

I had an amazing experience at the Subaru dealership in Somerset, and I have to give a huge shoutout to Damian for really going above and beyond for me. I came in with very specific needs and concerns after a previous dealership experience, and Damian made sure I was actually taken care of this time. I traded in my 2016 Subaru Crosstrek and was able to get into a 2017 Subaru Forester that checked every box I asked for — including a sunroof and staying within my budget. What really stood out to me was how much effort was put into making the numbers work in my favor. My interest rate dropped significantly, and the entire process felt honest, respectful, and supportive from start to finish. I won’t get into all the details, but just know this — they looked out for me in a way that you don’t always see in this industry. If you’re looking for a dealership that actually cares and does right by people, I highly recommend coming here and asking for Damian.