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The sales and finance staff were professional yet very... - johapsych
The sales and finance staff were professional yet very easy to relate to, making the buying experience quite easy.
Top Reviewed Specialists At This Dealership
Excellent customer service. Made the entire process move... - Oakie_21
Excellent customer service. Made the entire process move along with ease. Attentive and answer any and all questions and always quick to get back to you over the phone when needed.
Sales & Leasing Consultant
GENERAL SALES MANAGER
The staff at Patrick Subaru go out of their way to make... - SnowDog23
The staff at Patrick Subaru go out of their way to make sure I have all of the information I need. Everyone is friendly, helpful, answer questions in detail and do everything necessary to make sure my experience there is so good I’ll want to return.
Marc is very friendly, knowledgeable, and eager to... - scotty_b1971
Marc is very friendly, knowledgeable, and eager to help.
The dealership was great and very communicative.
The location is very convenient for future service; thanks
Profesional, knowledgeable and supportive staff make the... - DILBERT141
Profesional, knowledgeable and supportive staff make the buying process simple and fun. Quality products and technologically advanced.
Subaru Sales Consultant
Staff we're friendly, Tyler was very helpful and he had... - AIRAH.VERBA
Staff we're friendly, Tyler was very helpful and he had helped me every step of the way, he is good and a great employee, Kudos to him!
George was very helpful in buying my used Subaru... - Marioncataldo4
George was very helpful in buying my used Subaru Forester.
He made the process easy. Chris in finance was also great!
He explained everything and was very professional. I would
Definitely recommend them.
Happy with my new Subaru Forester. It was worth the wait... - richrc53
Happy with my new Subaru Forester. It was worth the wait from Japan . Dealership was very helpful.
We recently purchased a 2021 Subaru Crosstrek. We had the... - clwalker
We recently purchased a 2021 Subaru Crosstrek. We had the good fortune of having Lisa Courchaine as our Sales Person. She did an amazing job. From start to finish, she was extremely professional, helpful, knowledgeable and pleasant. She made the car buying experience a REAL pleasure. Ray Brien took us through the financing process. No pressure from either of them, which was refreshing. I recommend this dealer and Lisa! I have been a Subaru owner since 2000. This is the 4th Subaru I've purchased from Long Subaru.
My father ( who is in his 90’s) wanted my help in selling... - Paulafedele
My father ( who is in his 90’s) wanted my help in selling his vehicle. I did homework and sought a dealership that would pay a fair price, without a lot of hassle. I must give a huge shout-out to Craig Martin, who not only gave us an incredible offer for his Honda Fit, but did all of the work to make this a profitable and seamless transaction for my father and me.
Should you be considering purchasing or selling a vehicle from Mastria Subaru, I highly recommend you ask to see Craig Martin! Tell him Ralph sent you. Thanks Craig!
AutoFair Subaru ensured that I had a great car buying... - socketjake321
AutoFair Subaru ensured that I had a great car buying experience. They did not rush me to make a decision, and they worked with me on the deal to make sure that I left as a happy buyer. The sales people, such as Cliff, were knowledgeable and happy to help. They helped me feel very confident about the process. The manager, Ray, clearly cares about keeping customers happy and was a pleasure to work with. I recommend going during a weekday, as they were not too busy. All in all, I would certainly recommend them for future car purchases.
Thank you Cliff, Nick, Alex, and Ray!
Kony in sales was more than kind. She explained some... - Charlie
Kony in sales was more than kind. She explained some interesting features on the car I tested and let me provide my honest feedback when I returned, without attacking my opinions. Never once did I feel like my thoughts and opinions were anything less than Kony's #1 focus. She listened to what I had to say about the car and we tried to find something else that would better meet my needs, with absolutely ZERO pressure or aggressive pitching. The atmosphere in this place is second to none. Extremely welcoming and relaxed. Check them out if you are considering a Subaru!
We purchased the right car at the right price - with... - brianccc
We purchased the right car at the right price - with excellent customer service!
We contacted a number of dealers looking for the right Crosstrek for our son. Atlantic Subaru provided the quickest and best feedback hands down. Everyone we interacted with was very responsive, courteous, and professional Our first contact was Aiden White who works in business development. Aiden was very helpful and answered all our questions quickly without any hedging. When we asked him for the out the door price, he broke it down for us without being asked. We were surprised that he wasn’t already a salesman.
Aiden turned us over to Matt Menga our sales representative. Matt could not have been more accommodating. He was available at all hours answering our texts usually within minutes. He did an excellent job in getting everything together quickly especially since it wasn’t your typical vehicle purchase. First, everything was done online. We never even knew that Atlantic Subaru existed before finding them online. Second, we were registering the vehicle in Massachusetts using my son’s New Jersey license and his address in Boston where he had just signed a lease. All the documents had to be sent to Maine for signing because our son was there for the week. Finally, Atlantic Subaru arranged to have the vehicle shipped to NJ.
Matt then had us work with Haik who took us through all the offers Subaru had to offer for new and used vehicle purchases. No hard sell, just a thorough explanation of what was offered and what the cost was. In the end we did purchase the extended warranty because of the value. Haik was just as helpful and knowledgeable as the rest of the team.
We ran into a couple of minor issues with the timing of delivery but Matt made sure that we were informed at all times. In our opinion he went above and beyond in making sure we were satisfied with every aspect of our purchase.
Just bought our 2nd vehicle from Stateline and had an... - kbow123
Just bought our 2nd vehicle from Stateline and had an amazing experience! Inna and Joe (and all others) go above and beyond for their customers! 100% recommend!
Pete and his Manager helped find a vehicle during a... - GShep-Forester
Pete and his Manager helped find a vehicle during a stressful time in my life and they didn’t even try trapping me or tricking me into anything which is something I can’t say for other dealerships of other brands that I kept catching in lies. Pete and his Manager were incredibly helpful and I am grateful for the effort they put in to help things run smoothly for me! 10/10 for customer service!
Gray dealership! Great service! Eli was fantastic to deal... - annie1766
Gray dealership! Great service! Eli was fantastic to deal with! Quick service and they offer rides so you don't have to wait!! Thank you 😊
After a long search on Carvana and Carmax for a used... - PG
After a long search on Carvana and Carmax for a used Subaru, I found my way to Patriot, and to Stephanie Ross, and a lovely new Crosstrek. I live in Rhode Island, and Patriot Subaru is in Massachusetts, and Stephanie orchestrated the entire purchase remotely. She even delivered my new car herself...on a Saturday morning! It was a surprisingly wonderful experience, all the way through.
I came to Ira Subaru for a second opinion after having... - SGarland
I came to Ira Subaru for a second opinion after having issues with my transmission. A local garage quoted me $2,200 + labor to fix it, and I was just hoping to verify the problem and get another estimate.
I worked with Yvonne, and she went MASSIVELY above and beyond to help me out. She got the problem diagnosed correctly, did some more research, and found it was all covered under a warranty I didn't realize I had! Not only that, she got me a loaner to drive around while the repair was being done, so there was no disruption to my daily life.
Yvonne single-handedly made what I assumed would be an arduous, expensive ordeal into a pleasant walk in the park. Incredible, extraordinary experience!
Darrick in sales was exception. Nice kid. As a... - michael.lariviere
Darrick in sales was exception. Nice kid. As a professional salesperson myself, I think he used just the right approach to us as customers. Left a positive impression on me and i would buy from him again
the best-car-buying - experience ever the manger george... - kevin mahoney
the best-car-buying - experience ever the manger george valentgas treated me
wonderfully and the salesman and internet also great price for my trade and great price for new outback. kevin mahoney winthrop ma
Unfortunately this review needs an updateOne week into... - mama.butze
Unfortunately this review needs an update
One week into having the car the windshield split half way across. Service department wouldn’t call me back. Waited a week and reached out to salesman Who somehow I got the service department to call me. Unfortunately that call was nothing more than being called a liar, told there’s nothing they can do and it’s not their problem, and that Subaru windshields are great ( A basic Google search will show that there’s pending litigation from most of the current years having severe windshields fragility issues)
No apology for ignoring the message I left a week ago and never calling me, no offers to look at it or do anything whatsoever. They told me to call the glass repair place and that there’s no warranty covering my two week old vehicle.
Unfortunately part of them having not explained warranties at all to me when I was signing papers, included that there was in fact optional glass coverage I could’ve purchased it was just never offered to me beyond flashing on the screen for a moment.
If I could go back in time and go to literally any other dealership in the state I would have.
If there was a way to return this vehicle and go to any other dealership, I would, In a heartbeat.
Acceptable experience with this dealership during purchase. Currently there’s a shortage of new cars at pretty much every dealership so it wasn’t surprising that they didn’t have any on the lot, no other Subaru dealerships in the area did either. Unlike the other dealerships I visited this one would take deposits to hold a new car that was still in transit! Other dealerships wanted full payment before they would reserve a car that was on its way.
There was some miscommunication about the port date being the arrival date, so I did get the car approximately two weeks later than I initially expected. The salesman working with me and his manager did apologize for the miscommunication and offer some good will negotiation to make up for it.
The entire experience was very low pressure, I was not badgered about warranties or add ons at all!
Options were explained and I got ZERO pushback when I said no thank you. (This is the only time I’ve EVER not been met with a pushy sales pitch for the add ons or warranty)
The salesman did a good job explaining the features of the car, which are numerous.
While I didn’t get any amazing deal or discounts (no one is due to chip shortages and super low inventory so no surprises there)
Apparently internet sales is not interested in selling... - va19
Apparently internet sales is not interested in selling cars.. I made three attempts to contact Lacey a quote and no response. She claims she left me message.. Bull. We all have caller ID and that excuse is as lame as the dealership
Lost a sale!!
Copeland Subaru Hyannis
General Sales Manager
Steve Lewis Subaru
North End Subaru