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Needed a master cylinder and everything was handled... - BIGRAN316
Needed a master cylinder and everything was handled perfectly from calling the warranty people to the rental and repair. Car was ready on the day promised.
Top Reviewed Service Specialists At This Dealership
Mazda Service Advisor
Assistant Service Manager
Very happy with hyundai service. Tow truck driver was... - michaelsoter98
Very happy with hyundai service. Tow truck driver was here when scheduled and hyundai service excellent . service people were polite and informative.again we were very satisfied.
I appreciate the timely service, the discounts, a warm... - dayspringlk178
I appreciate the timely service, the discounts, a warm place to wait and car lifts or loaners for 2 or more day service. Very much appreciated for a single mom.🙂
It is hard to single out individuals when all staff are... - Mac
It is hard to single out individuals when all staff are so proficient but I must mention Sam Azar for his outstanding ability to explain problems, costs and helping me prioritize service. He is certainly an asset In my experience, it is relatively difficult to find a car service and dealership that consistently treats their customers first. I have found that to be true at Lehigh Valley Honda. I bought my Honda CRV there and it has been well maintained by them ever since (I am at 130K) The service managers, techs, and entire staff are professional, knowledgeable and go the extra mile to keep my car in top shape. They are so good that for the past decade, my wife’s Audi is serviced at LV Honda exclusively.
First time working with Conicelli. Very impressed by the... - Deb
First time working with Conicelli. Very impressed by the excellent customer service provided by Yusef Johnson and the entire staff. Also, first time with a lease. They worked with me to fit me into the best deal for me!
Hyundai Service Manager
Can’t possibly say enough good thing about Springfield... - Imlamm@yahoo.com
Can’t possibly say enough good thing about Springfield Hyundai service department! The staff is always willing to go the extra mile. I usually work with Everett, he is amazing! Very knowledgeable and professional! Just had another positive experience, very thankful to have found this dealership!
Service Department Manager
Pleasant and always helpful. Knowledgeable with high... - Susie C.
Pleasant and always helpful. Knowledgeable with high initiative to correct problems. Makes customer satisfaction a priority. Initially bought my 2017 Tucson for safety reasons but found the service department an added benefit.
Beyond Helpful - lastkevinl
During my visit, James Gall has shown me many options to choose from, answering every detailed question I asked and overall was beyond helpful when choosing a car to buy. Highly recommend his service, you will not be disappointed.
Excellent Service. They rotated my tires, changed my oil... - classywoman
Excellent Service. They rotated my tires, changed my oil and completed inspection and emission test within 45 mins. I would recommend anyone to use Giambalvo Hanover Hyundai.
Everyone is so knowledgeable and helpful. I always wait... - BP
Everyone is so knowledgeable and helpful. I always wait for my car so they keep me updated until it is ready. They explain everything that was done and what was invoiced.
Very friend . Great atmosphere - Boo
I was not happy at all with having the issue with my car rectified. I had my car there 4 times for the same issue before it was solved and fixed. However, I have another issue with my tire gauge light that still has not been solved it’s been over two years. It randomly will come on, sometimes it blinks on and of, other time it will stay on until I turn my car off. They seem to have no clue on tire gauge light issue.
Great customer service. Did multiple services and I did... - ALEXABUTLER32
Great customer service. Did multiple services and I did not have to wait too long. The only place I take my Tucson to get serviced.
Took care of my car for a recall wait exact the time they... - Ochy
Took care of my car for a recall wait exact the time they said.Clear for the things I need to get fix in my car.
It’s really sad!! Each time I take make car their they... - Gabe
It’s really sad!! Each time I take make car their they will find something wrong which is not true, just to make money. This time, I checked my car and replaced all it needs to be replaced then took my car for pa inspection. They mass with my brakes which are new and said need brake fluid which I did it just 2 days before. After the inspection, I took my car, the same day I had a problem (engine light sign). Now , I have to take it somewhere else. Each time I take it there, they do something to my car just to make me going back. Sick and tired about this philosophy. Unprofessional guys
A truly despicable experience with their service Dept.... - Furious
A truly despicable experience with their service Dept. Outright lied about work needing done and I have the parts and msgs proving so. Absolute criminals so be warned. In addition their phone and online systems are completely useless. I wouldn’t go near this place for a set of wipers let alone a car purchase
I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi
I have purchased five cars through abruzzi auto brokers since 2000.
I estimate my savings to be around $10,000-$15,000 total.
I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket.
They have also sold several cars for me.
My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.
Great people who go above and beyond to get u in the... - cherokee112376
Great people who go above and beyond to get u in the vehicle you want......it was my best car buying experience......was very very pleased
Worst service department ever. This place used to be... - JM
Worst service department ever. This place used to be great but has rapidly and gone downhill. You couldn’t pay me to use this place again. The service department is a joke. The service manager Kathleen Must loose potential customers on a daily basis. Be warned, DO NOT bring your car here. They will screw it up and make you pay for it the next time your being the car in.
what a joke - unhappy
what i can tell you about this dealer and coming from some one who has never wrote a reveiw before they are full of sh.. we bought our 2013 santea fe there with 21000 miles on ( buy the way still has manufactor warr and we bought ext warr ) two and a half years later with 40000 miles on it they say the motor blew and too bad about your luck see you later we'll not going to fix it and call the BBB if you want and a bunch of other bull shi. so if you have a warr your better get all there bullshi. facts
Horrible customer service experience. - deanrob101
Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.
Blew your chance to earn my business - TSH123
I gave them a chance to sell me a certified used car a little over a year ago. They failed to listen to my priorities and failed to provide a competitively priced alternative to the car I bought. Instead they tried to up-sell me to a more expensive vehicle that had features that I had made very clear, so I thought, that I did not need and was beyond my budget. I bought a better car at a better price from another dealer.
Being local, we took the car in to Blaise Alexander for servicing and I must admit they provided excellent service for basic maintenance - oil changes, tire rotation, inspection. Warranty work, different story. They had an utter and complete customer service failure addressing a very simple, straight forward issue. This failure resulted in hours of run around trying to find an answer a simple question for which they should have had an immediate and clear answer. That failure was magnified by the attitude of their manager which led me to pull my car from their shop and deliver it to another dealer for the warranty work. The service department at the other dealer, who will now be earning my business, (who I also did not purchase the vehicle from), clearly and readily understood and explained the answers to my questions. The other dealer was also more than willing to provide assistance in remedying the issues even though I did not purchase the vehicle from them, unlike Blaise Alexander.
Dickson City Hyundai