861 massachusetts Used Car Dealers

They corrected several items, I pointed out to them. - Dwsmith

They corrected several items, I pointed out to them. The sale and transfer of the vehicle and trade-in went smoothly.

Christine was an absolute pleasure to work with. - Michel.santana32

Christine was an absolute pleasure to work with. She made my whole car buying experience seamless and stress-free. She is pleasant, professional and knowledgeable.

Great , Quick and precise service. - Rlknac

Great , Quick and precise service. Good hot chocolate ?? A very comfortable and friendly experience

Juan and Anthony were awesome to work with they were - mwbcscs

Juan and Anthony were awesome to work with they were fast, strait forward and got me a great deal.

We had a good experience overall and would definitely - Salt13

We had a good experience overall and would definitely return to buy from John Durkin again! He was incredibly patient and genuinely committed to ensuring we were satisfied—not just during the sale, but even after everything was finalized. The financing process went smoothly, though we do regret purchasing the Zurich Shield. The application left messy streak marks and what felt like overspray bumps on the car. We were the first customers to work with a new leather repair specialist, and unfortunately, the results didn’t meet our expectations. That said, the team did everything they could to make it right, and we truly appreciated their effort—even if the outcome wasn’t ideal. However, we were promised something extra to make up for the poor experience, but haven’t heard anything further on that. The service department, however, left something to be desired. Despite being told I’d receive follow-up calls, I had to reach out multiple times when no one got back to me. Important details discussed beforehand were missing at the time of the appointment, and items that were supposed to be looked into ahead of time were not addressed. On a positive note, the actual repairs were excellent and the loaner cars were a big plus. The detailing shop also fell short—especially after the leather repairs required several return visits. We eventually took the car to a professional detailer, and the difference was night and day. In summary, while there were a few bumps along the way, our overall experience was positive—thanks in large part to John Durkin’s exceptional service.

We’ve been coming to this dealership for our Nissan - AF

We’ve been coming to this dealership for our Nissan leases since 2008. Josh has always been amazing to work with and really simplifies the process! He truly cares, is very responsive and really just honest/transparent. He lets you know if it’s the right time for your situation, or maybe to hold out if you can for a better deal. He makes it easy to fully understand the process and feel confident that you are receiving the best offer. The entire staff (and the overall vibe) is just friendly and chill. Everyone is just genuinely nice and not pushy in the least, and that’s a reflection of Josh’s leadership and approach. You always feel like the staff are trying to help you VS sell to you. We are always super thankful to Josh and appreciate that he is always there for us! Looking forward to a lot of future business to come! ~AF

Sorry, I don’t provide written reviews - rhorsbu

Sorry, I don’t provide written reviews K K L K K K K K K K

Very easy , Blaine was courteous, professional and very - rpmagoo234

Very easy , Blaine was courteous, professional and very knowledgeable and super nice guy , he made the experience so easy

Salesman Dave made the car buying experience very easy - tplacido

Salesman Dave made the car buying experience very easy and enjoyable experience. The whole team at the dealership made this one of the easiest car buying experiences I have had.

Jeff Jaczuk has helped my wife and me with service needs - Delfina

Jeff Jaczuk has helped my wife and me with service needs for 20 years and has always been efficient, knowledgeable, and good humored. We're grateful for his professionalism and good cheer. -- Tom Havens

Everything went so smooth ,we were in trouble . - josephmcsorley

Everything went so smooth ,we were in trouble . Thank you again 👍🏻👍🏻👍🏻👍🏻👍🏻 than you again Marty

Outstanding service. - Anna Piccolo

Outstanding service. I’ve been going there for over 30:years. Wonderful staff, the best.

Bought my 2023 Ford F150 Lariat Crew Cab 6. - CG

Bought my 2023 Ford F150 Lariat Crew Cab 6.5' Bed from Steve back in December of 2024. Working with Steve was a breath of fresh air. No Hassel, no shenanigans. Very straightforward. If I am looking for another used higher end pick up truck in the future, I will shop with S&E first!

They made the experience easy and were very helpful when - jblodgett104

They made the experience easy and were very helpful when I had questions and did not pressure me

Amer was super kind and made sure I understood everything - Jazzy

Amer was super kind and made sure I understood everything that I was signing. This was my first car purchase and he had so much patience and care. Amer took so much initiative throughout the process and made sure that I was comfortable with everything. I could tell he truly wanted the best for me!

Very pleased with the experience I had at Copeland - tifzoe2407bluey

Very pleased with the experience I had at Copeland Chevrolet. The salesperson Autumn is fantastic. So patient with explaining all the details of the vehicle and the sale.

This is my story and my point of view. - Mohamed

This is my story and my point of view. I went to Kia in Lynn to buy a hybrid for my 100+ mile daily commute yesterday 3/26/26 . Phil, the salesman, was excellent , welcoming, patient, and professional. We did two test drives, and the experience was going well until the financing discussion started. What frustrated me was the lack of clear financing transparency. I was shown payment ranges instead of one exact monthly payment, and the APR was not clearly presented until I asked directly. After my credit was run and came back at 677, I was told the APR was 8.39%, but I was still being shown numbers in a way that felt generic and unclear. I made it clear that I wanted to stay under $400/month with $8,000 down, and that I could even do $10,000 down if needed. The number I was brought back was $403/month. At that point, I said I needed to go home and discuss it with my wife before making such a big financial decision. That is when the conversation with Vun became heated and uncomfortable. I felt pressured to sign before leaving, and I even asked, “Do I have the right to go home and discuss this with my wife first?” and he said: "yes you have the right to do whatever you want". No customer should feel that way over a major purchase. I apologized if I had wasted anyone’s time, because I came there seriously ready to buy if the deal made sense. Vun told me that it's their job and i dont have to aplogize, and i told him you look mad because i'm not signing righ now!! long story short it was heated debate and i felt unconfortable cuz Customers should be given clear numbers and the space to think before signing anything. Phil later called me to apologize, and I appreciated that. My issue is not personal — it is about pressure, lack of clarity, and not feeling comfortable in that moment. I told him that i'll come back with my family o saturday. I understand that it was almost the end of March, which also means the end of the quarter and likely pressure on the sales department to meet targets, but a customer should never feel forced to sign any document without their full comfort, understanding, and confidence in the deal. A car purchase is a major financial decision, and every customer should be given the time and space to review the numbers carefully, discuss them with their family, and make that decision without pressure.

My experience with Ron Bouchard KIA has been excellent - B

My experience with Ron Bouchard KIA has been excellent for purchasing a new car and for service. They are fair, honest and pleasant to deal with. I have dealt wirh Andy who is now in service and was also in sales. He is a true professional. Barry from Ashland

I had an older car 2006 g35 that other shops were unable - PJ.STEARNS

I had an older car 2006 g35 that other shops were unable to fix it might have taken a couple days longer than most, but they were very accommodating. I am very grateful they took the time.

Excellent customer service experience in service dept. - bill

Excellent customer service experience in service dept. Ease of scheduling, transparent estimate and clear communication.

I just bought a 2026 Toyota Corolla from Mounir - terryb

I just bought a 2026 Toyota Corolla from Mounir Boughamrani. He is a great salesman. He explained all my options & wanted to make sure I got everything I wanted. I am very happy & excited with my purchase. I have always been happy with Acton Toyota.

Copeland Chevrolet was absolutely wonderful. - R Conway

Copeland Chevrolet was absolutely wonderful. Their service team is phenomenal and makes it look easy. They got my service in quick and communicated with me the whole way.

Service here is beyond perfect. - austin1880

Service here is beyond perfect. I have a 2005 Frontier and the service department has done an outstanding job keeping the vehicle in top notch condition at an affordable price. Work is always done on time, and the service department communicates in order to deliver the best value. Thank you

Absolutely the smoothest and easiest car purchase we’ve - cabouzeid

Absolutely the smoothest and easiest car purchase we’ve ever made. Sales person was great!

Great experience, transparent pricing, and friendly - Sergio

Great experience, transparent pricing, and friendly service. The team was professional, responsive, and made the whole process smooth and stress free.

Service was completed in reasonable time while I waited. - sstepanis

Service was completed in reasonable time while I waited. Staff was professional. Dealership is convenient location

I recently purchased my second truck from Mastria GMC in - ccaputo

I recently purchased my second truck from Mastria GMC in 10 years. The process was excellent. The sales people were great, very nice, informative, respectful and responsive. The entire process was outstanding from beginning to end and would highly recommend them. I’ve also been bringing my vehicles to them for all my service and that is also has been an excellent experience and will continue to use them for all my vehicle maintenance. Chris C.

Great car dealership, honest people, great attitudes. - will.singleton66

Great car dealership, honest people, great attitudes. Ted you rock brother. I would by from them anytime!

My mom came in looking at the Kia telluride and had a - Larry

My mom came in looking at the Kia telluride and had a great experience thanks to RJ. He was super helpful, easy to talk to and she did not feel pressured.

this guy rocks! - ruggiero.rockstar.steve32

this guy rocks!!! he has helped us in so many ways everytime we go there he is always right there he is the most nicest guy you ever wanna meet I give in ratings 5 star no problem like I said before this guy ROCKS!!!!