Finally Fixed - TLLew
Bought a 2016 Town & Country from another dealership in Feb. that had a rattle in the left rear. After 6 trips to that original dealership were purchase, several things were done to the vehicle but the rattle was still there. Went to another dealership were a service person told me it was a "design flaw"and couldn't be fixed. Took it to Shuman Chrysler were service advisor Dean Decker test drove it with me and thought it was a bad shock. FINALLY, fixed!!! Thank you Dean and the mechanic that did the work & the "goodwill of Shuman Chrysler.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Just got a recall notice. - Sailor
Called and made an appointment. From the time they wrote up my vehicle to completion of the recall I was at the dealer for less than 40 minutes. My free cup of coffee was still warm and the service was great.
Purchase of new car - LeonH
I'm very grateful for Mike for having patience with me. The process was so easy and fast and Mike made buying a vehicle well worth the time. Mike made me feel very good about the choice I made' Will recommend him to my friends. THANKS MIKE P.
Pre-Owned Sales Consultant
New and Used Car Product Consultant
Great people - GoGreen1018
Andy, Jason, and Alisha helped me and they were all great. Really good about explaining my payment options to plan for the long term in the best possible way. They didn’t have the color i originally wanted, but didn’t hesitate to locate the right car on the other side of the state and drive there to get it for me. Love the new Jeep and would recommend this crew to anyone.
Loved it - Jj
Dave wade worked really hard to get me what I wanted at a price that was fair. He talked to me every step of the way and informed me of everything that was needed and there were no suprises!
New Vehicle Sales & Leasing Representative
Richard cook used cars - Ilovekyra1203
Richard cook is the man , hooked me up with a great used truck and he was quick about it. He really is a great sales man that doesn’t drive you crazy
New/Used Sales Consultant
Great - Hfitch74
Tubbs Brothers have always treated my family good. Questions are always answered. Always ready to go at set appointment times. The staff strives to make your vehicle purchase the best experience possible.
New Car Sales
New and Used Sales
Used and New Sales
Joyful day at miloschs - Goat lady
Very friendly, Roger was very helpful and super nice answer all my guestions completely. Very clean dealership and very pleasant. Would recommend to all my family and friends.
New Car Sales/Leasing Professional
New Car Sales/Leasing Professional - RAM Specialist/Fleet Sales
Very helpfull and informative - Mydodge
If you need fast and friendly, this is the place to go! I had many questions about a used vehicle and was able to have them all answered.
Great experience! - Jodi48843
From first contact to driving my new Jeep off the lot, the total experience was smooth and seamless. I would highly recommend Dick Scott for your next purchase.
Great deal for new Truck with early lease trade in - Nick333
Roger is awesome! He really does look at packaging a deal from all angles to truly help the customer. Was able to put a deal together to wipe out negative equity while putting me in a better car for my needs. Very professional and honest and I would definitely recommend Roger to those looking to get into a new vehicle.
Writing this because of Shaun - 106060
I cannot say enough positive about my experience dealing with Shaun at Golling Chelsea in the last couple weeks purchasing our used car. It was my first experience buying a car out of state and he made it a confident and actually enjoyable experience. Shaun was absolutely a man of integrity and his word and there were zero surprises when after driving 6 hours to pick up the car we had been searching for. He really went above and beyond what expected and I'm glad to have met a man living out his beliefs in action. Thank you!
There were a couple of surprises from others there at Golling which makes it difficult to recommend the dealership as a whole but I'd buy another car from Shaun McCallum.
New Car Sales Manager
Amazing! - karibabie
We got a steal on a Jeep Compass! We are under a month away from our wedding and with a car crapping out- I was about to have a meltdown but they got us in a basic brand new car! Super happy for the help and honesty! They helped look out for the important things like keeping my APR down and we’re reallt helpful. I am so happy with my third experience with another Suburban dealership!
Pleased - MONTIECARLO
Good deal on my truck, my sells named Ricky got me a good deal. Ricky took his time showing me the entire truck , it was great
New Car Sales Representative
It’s about the little things! - Mitchn5115
I’ve been wanting a Jeep since high school. I’m finally at a point in my life that I can have one. We contacted a couple different sales people at local dealerships. Tim at Suburban Chrysler of Troy not only was helpful in answering questions and locating the perfect Wrangler but was true to his word and called when he said he would call. He took the time to explain every part of the process and was patient with us first time Jeep owners. He made the process painless and easy. I walked out with my dream Wrangler and was even able to turn in my Ford lease at the same time.
Thank you Tim for being awesome, personable, and the most helpful salesman we’ve worked with.
First time was a success - Laurenkayfox
I gave a 5 star rating because going into the dealership it was my first car and my parents first lease. The staff but more specifically Ken and Daniel really took initiative and made my parents and I feel confident in leasing. It is an awesome dealership with amazing staff members who will go above and beyond for you!
Respect, respect, respect! - Bonnie
I worked with Patrick Blake. He was courteous, kind, informed, and steered me towards vehicles that would be perfect for my lifestyle. Because my mom had to bring me to the dealership to pick up my purchase, she met Patrick, and has decided to do all of her future Automotive purchases through Mr Blake. We were offered coffee, and members of the team came up just to say hello and be friendly! Patrick Blake is definitely a standout. Will be doing all of my future leases and or purchases with him.
New Car Sales Consultant
Amazing customer service and easy to work with! - SLudlow3
Nate was easy to work with and quick to answer all my questions. Able to find the exact car I requested and I went in and got it that same day! I highly recommend working with Nate!
Always great service from Melanie - Tammyk
We have been going to see Melanie for years. She has always been a great help. Never pushy. Sweet gal from the inside out. You won't go wrong. Give her a call or stop in and ask for her! Tell her Tammy sent you.
New/Used Internet Sales
Director of Internet and Marketing
Assistant Used Car Manager
👍🏻👏🏻 - Jeep guy
I've lease and bought several cars from Bluewater , and been very happy with my salesman Matt, he's awesome at explaining the deals. And answers all my questions and gave options on purchasing or leasing and seems to no what I'm looking for with no pressure,, after the sale he great at going over the vehicle, and makes himself available for questions. Also everyone at the dealership his friendly and upbeat, the service department is also outstanding . I tell everyone that Bluewater is the place to buy your vehicle..
New and Used Sales Consultant
New Chrysler Pacifica Owner- Great Purchase/Lease! - Marlowe from Canton, MI
Mike Poupore has been very helpful to me and my wife in finding an excellent lease deal for a beautiful 2018 Chrysler Pacifica. It is a Touring L (cordovan color) with standard leather seating and a "must-have" Advanced SafetyTec option, and upgraded 18" wheels. He is very knowledgeable and enthusiastic in guiding us through the lease process (first timer). We did not get everything we originally wanted (8th pass seating option) but given the scarcity of 18MY vehicles in mid-September, we were still very satisfied. Thanks to Mike and the entire Westborn Dealership for a memorable experience!
Sales Floor Manager
General Sales Manager
Love my Edge - jtroskey
Drives and rides like a dream. No complaints at this time. Great salesperson and comfortable dealership. No pressure.
I like the safety features and color.
To all : That May need a PUSH to have a great Automotive Dea - Tm2
Again and again I will share - my opinion of the “Service Team”, at CR Chrysler, DODGE & JEEP— lead by Chris and Jake — the complete Team of women & Men, always complete their mission with The Utmost timely and cost effective/efficiency that any Customer would want !!
Thank you to each and all.
Old Mike Hitchcock
Review - Welcome1
Nichole made Leasing or new truck a breeze ! Very friendly! Over all a great experience.
I was referred to her and was very happy with the service she provided.
Air Bag Recalls - Brenda Clark
My husband and I brought my Durango in for a air bag recall expecting to leave it overnight and leaving his Ram Pick Up when we picked it up...We were quite surprised when we were told we could probably get both done at that time...Bonus!! Our Service Adviser was Kurtis Harrington, we were impressed on his professionalism and pleasant personality ...One of the reasons we go there ...everyone spoke to you as you were friends not just a customer...I also have to say I Loved Ozzie greeting us in the waiting area!!!
Very helpful - Gary Elliott
Well originally found the car on the internet. Cannot remember what site it was but that don't matter. What matters is a service that I received after contacting them. I was debating going look at it or not it was a hundred miles from me. And I happen to check the Carfax which stated it was done by a local car dealer which is only about 5 miles from me. Lou Ricci of Taylor. I was greeted by a gentleman named Joe sitting at the first desk. And I inquired about the car he says yeah that's a car from one of our sister dealerships cool I said. So we handled all the paperwork and transaction rate at the Taylor store. Between communication with Joe and Dwayne at Marlette Jeep and Chrysler dealer in Marlette Michigan. They managed to get me a fantastic deal into play. So I took my trade to Marlette Michigan which was a nice long Cruze about 2 hours. And met Dwayne there at 8:30 in the morning we finish the transaction. I got to drive my new ride home I cannot think of a better way to test drive a car. All parties involved or super great thanks again guys
Bought a used Chrysler 200 - joespartan
I bought a used Chrysler 200 at McFaddens, and it was a very positive experience. All the people that I dealt with were helpful, friendly and easy to work with.
Friendly Fair Dealership - Doc
They offer great deals and have an award winning service department and body shop! I highly recommend this most truly excellent trustworthy and very fair dealership.
Would recommend this dealership - Happy Customer
I purchased a used vehicle from this dealership not too long ago. I found it through an online site that has Preferred's inventory listed. I submitted my information online and I was contacted immediately and personally. The sales person was pretty laid back and didn't pressure me to come in so I inquired about the vehicle I was interested in and I was able to make an appointment that fit my schedule. I was greeted by several of the staff when I came in for my appointment and they were all very friendly. They didn't act like vultures like some other places. They also didn't stop being friendly when they knew I was there to see a specific person, which happens to be Ben Jaehnig. I liked that I could deal directly with a manager during the process. Everything went so smoothly for me and my wife. Granted, it took a while for financing and stuff because we don't have the absolute best of credit (some debt) but all in all it was pretty painless. I want to note, because the previous reviewer commented on this, that several times Ben reminded us that because it was a used "as is" vehicle we should have it inspected by our own mechanic. We did this. There were some issues but not enough that we wouldn't buy the car. So we knew going into it that it was on our heads if something went wrong. We had to sign papers saying that we were aware that it was "as is". I just want to note this since the previous reviewer failed to say this although I think most intelligent people could figure it out. Anyway, I think that this is a great dealership to work with. It's nice that they have several options for financing (Lori Kowalski is great) and that they don't look down on you if you don't have the best of credit. We needed a decent vehicle at a certain price and they were able to get it for us, all with genuine smiles on their faces. I think this dealership is great and when some of our debt is paid down we will be returning to get another vehicle. We especially will be returning to Ben. Unlike what the other reviewer said, he is an honest, laid-back, friendly sales person. I wouldn't go anywhere else.
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