Great experience - Steve Martin
Everything went well. This dealership estimated a few weeks longer lead time on the delivery of my ordered vehicle than the other 5 dealerships I talked to, but the vehicle came in a few weeks sooner than they estimated, so it seems the other dealerships were more accurate in their estimation. This dealership was able to get me incentives on the initial quote for the new vehicle while other dealerships couldn't. I was the person buying the vehicle and handled the whole process, but upon taking delivery of the vehicle with my wife present, they seemed to be dealing with my wife exclusively, which I didn't appreciate. I didn't bring my wife to handle the delivery for me, I brought her because I can't simultaneously drive two vehicles home.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales & Leasing Consultant / Jeep Guy
Painless process - DSollars80
Hands down, the Golling name is more than just a dealership. The staff is friendly, attentive and will go far beyond expectations to provide you with the vehicle you need.
I cant thank Rick Rabe enough for the experience my wife and I had. Rick is more than just a salesman. He treats you like family.
My wife and I both will be Golling customers for life and will be directing everyone we know to Rick Rabe at Golling.
Very receptive to our needs. - ajc463
Very overly polite and sensitive to you and your needs. All of the staff is A1
The staff was great and will to stay after hours to compete the purchase.
Mike gets it done!!!! - Raudel
Having a very busy schedule makes it hard for me to shop around for a vehicle. Mike has proven himself to be a man of his word. He’s honest and gets you the best deal. Thanks again, and we’ll see you in a couple of years.
New and Used Car Product Consultant
Pre-Owned Sales Consultant
Excellent - Bitson11
Helpful easy to work with and will go the extra mile to help me . Will return for service in the future . Will recommend deur speet
Organized and helpful - Oldernotwiser
Tried a few others. They were too busy to take my money.
Brighton Chrysler scheduled me for maintenance on my Ram.
Brought it in, the took care of business and we worked out a schedule for recall issues.
When parts were available they did that, too.
They were ready for me at drop off, delivered a completed job when promised.
Thanks to the guys pulling the wrenches, too.
What more can you ask for?
New Vehicle Sales & Leasing Representative
Satisfied Customer - sharonfrancine
Took care in for oil change and tire rotation. Service was performed in a timely manner. The tech was very friendly. Enjoyed the coffee and donuts that were provided to all customers!
New/Used Sales Consultant
Great deal, great car, great staff - Swandiggity
Drove up from Sterling heights to get a great deal on a certified pre-owned Cadillac. The process of buying vehicle couldn't go smoother.
New Car Sales
New and Used Sales
Used and New Sales
Parts department - great job! - Nitro boy 2009
Parts Department manager Tom stepped up when an expensive, non-returnable part that I ordered for my vintage Dodge Nitro did not work out. The part was ordered correctly, and everything looked great on paper. But it was somehow not the correct part for my vehicle. Tom discovered root cause of the problem, dealt with the supplier for me, and quickly arranged an exchange for the right part. This could have been an ugly situation, but Tom handled it with grace and professionalism. He went the extra mile, and that is rare nowadays. Thanks Tom!
New Car Sales/Leasing Professional
New Car Sales/Leasing Professional - RAM Specialist/Fleet Sales
I got a car - Chrismorgan
Got a car that suited me until I'm able to what I really want. Will recommend lalonde to people who want a new or used car.
Great experience! - Jmh
Very helpful & friendly people that work there. Overall we had a great experience! Nelson went above and beyond to make sure the satellite radio worked before I left and gave lots of great instructions and tips on using the vehicle’s features.
Oil Change - curtisdancer_ac15
First time at this location. The previous place I took it was more expensive and took twice as long. The waiting lobby was nice and everybody was really friendly. Will definitely be returning to this place.
Best experience ever - Kjt
Bay was great she got me in a vehicle that I wasn’t expecting and did her best to help me out. I will refer anyone to her and I will definitely be back! Thank you again bay.
New Promaster City Van - celarobfarm
I purchased a NEW Promaster City Van with the help of salesman Scott Robertson and had an outstanding experience all the way around. Very friendly, professional staff. Vans are mostly sold on the used car lot and you will find Scott there. The City van has been trouble free so far (1,000 miles 2 months) and gets better than advertised mileage. I am 70 years old, this is my 46th vehicle purchase and my first automatic transmission, first Chrysler vehicle. So far, so good! Nice dealership. Larry Robinson--Whitmore Lake MI
Effortless & handsoff results - Gremelp4374
My experience w/ Bill Messina was second to none. His go getter attitude & all hands on deck drive made my purchase almost take care of itself. His attention to my personal needs & timeframe to complete made me feel like I was working w/ an old friend & lifelong salesman
Good experience - Cindys new car
I walked on skeptical about being approved but walked out with keys to a brand new (used) car. Really appreciate the patience and understanding i received.
Good Guy with lots of product knowledge and enthusiasm! - Reggie60
Jacin Lohman was a pleasure to work with in the purchasing process of a new Jeep. His understanding of the product and follow up during the build cycle, delivery of the vehicle and afterwards has been excellent.
New Car Sales Representative
New Car Sales, Commercial Manager
Purchase a car - Tarah71
I was referred here from one friend then in talking found another friend has went here. They both had Melanie as the sales representative. She was great. Listened to me and what my issue was. I was in a tough spot. And was able to help me Also worked with Dave in finance. He was also great to work with. Explained the process. I felt like they truly cared about getting me in a reliable car.
New/Used Internet Sales
New/Used Car Internet Sales Consultant
New/Used Car Internet Sales
Thorough - ild
Very nice experience. Convenient and thorough service by our sales rep Patrick Blake. He was pleasant, accessible and communicated very well. We were pleased with the outcome of our transaction and love our Rams! Denise in financing was very thorough.
New Car Sales Consultant
Pre Owned Sales Consultant
Recall - Russ
Brought my Dodge Ram truck in for four recall's they were very good and I was very pleased with their service and the work seemed good.
Great! - Rccdesign1234
Matthew was great! Westborn was great, I would recommend this dealer to everyone. My new truck is great and I love it. West born was so helpful
Sales Floor Manager
Exceptional customer service - AlisonC.
I always receive exceptional service at Northland and by far the best deals on the vehicles I lease. Every employee I encountered was friendly and eager to answer all of my questions.
General Sales Manager
Body shop work & Service - Legg2
Called ahead 2 weeks to have car looked at & parts ordered, received a call that parts were in & we scheduled the work. We came 8/13 and met Joe Scovoronski in the Body Shop, went over 3 things we wanted looked at while they had the car. Advised windows were stuck down & car needed shelter in the event of rain. Joe advised they would call us when it was ready to go to the Service Dept. Explained my son was out of town & that we had about 8 days until car was desperately needed back. I called in after 5:00 8/15 left message, I received a call from Joe first thing 8/16, he moved mountains to get the car looked at, much sooner than originally advised, 4 calls later on the SAME day, with the break down & cost, and a few more questions answered, Joe advised car was ready for pick up today after 5:00. We have been coming to Sterling Dodge for YEARS and NEVER received this kind of service!!!!!!
Joe I can't THANK YOU ENOUGH for your prompt, kind, efficient & quick service!! If there is an Employee of the Month at Sterling Dodge- THIS is your guy!! I will recommend him every time!! Called ahead 2 weeks to have car looked at & parts ordered, received a call that parts were in & we scheduled the work. We came 8/13 and met Joe Scovoronski in the Body Shop, went over a list of 3 things we wanted looked at while they had the car. Advised windows were stuck down & car needed shelter in the event of rain. Joe advised they would call us when it was ready to go to the Service Dept. Explained my son was out of town & that we had about 8 days until car was desperately needed back. I called in after 5:00 8/15 left message, I received a call from Joe first thing 8/16, he moved mountains to get the car looked at, much sooner than originally advised, 4 calls later on the SAME day, with the break down & cost, and a few more questions answered, Joe advised car was ready for pick up today after 5:00. We have been coming to Sterling Dodge for YEARS and NEVER received this kind of service!!!!!! Picked up the car this morning, it was spotless, all the fixes were to perfection and he beat the deadline!
Joe I can't THANK YOU ENOUGH for your prompt, kind, efficient & quick service!! If there is an Employee of the Month at Sterling Dodge- THIS is your guy!! I will recommend him every time!!
New Car Salesperson
Love my Edge - jtroskey
Drives and rides like a dream. No complaints at this time. Great salesperson and comfortable dealership. No pressure.
I like the safety features and color.
Fair, Honest, Friendly - tiki
just got a killer deal on my "new" 2011 Saab 9-5 Turbo...The Last of The Legendary Saabs. Thanks Jesse & Andy. Anyone in Michigan needing a car MUST call these folks!. Having been a "B" dealer for many years I'm very impressed wuth their open, friendly approach. No sleazy tactics, No high pressure. Just seems to be fair dealing folks!
Service On Mustang - johnnyP
Ron B, Josh, and Kyle always treat Betsy and I top notch. Please recognize them for a job well done. Thanks! John and Betsy Pike
Lease - arkjeep
Dons has bent over backwards to help me get the jeep I was looking for. Paper work was easy. Delivery was great and picked up my turn in lease. This is the second lease I have gotten from Bernie DeRuiter. What a great experience.
New car lease - Jeep gal
Nicole did a phenomenal job getting me exactly what I wanted and her customer service was outstanding! She did a great job going through the new features! Thank you!
They care - ZachofJonesville
We have always been happy with the service at Jim Knox Chrysler. But the other day they were extra helpful. We had a dead battery in our 2017 Pacifica. I emailed them about the problem on Friday night knowing the service department was closed on Saturday. Saturday morning mr. Knox and his wife came driving into our driveway to jumpstart our car and take it into the dealership AND to leave us another 2017 Pacifica to drive. He said he knew that we only have the one car and we had some health problems in the family and we would need another car for the weekend. Monday we picked up the car with a new battery.
Very helpful - Gary Elliott
Well originally found the car on the internet. Cannot remember what site it was but that don't matter. What matters is a service that I received after contacting them. I was debating going look at it or not it was a hundred miles from me. And I happen to check the Carfax which stated it was done by a local car dealer which is only about 5 miles from me. Lou Ricci of Taylor. I was greeted by a gentleman named Joe sitting at the first desk. And I inquired about the car he says yeah that's a car from one of our sister dealerships cool I said. So we handled all the paperwork and transaction rate at the Taylor store. Between communication with Joe and Dwayne at Marlette Jeep and Chrysler dealer in Marlette Michigan. They managed to get me a fantastic deal into play. So I took my trade to Marlette Michigan which was a nice long Cruze about 2 hours. And met Dwayne there at 8:30 in the morning we finish the transaction. I got to drive my new ride home I cannot think of a better way to test drive a car. All parties involved or super great thanks again guys
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