186 Texas Mercedes-Benz Service Centers

First class dealership with some really polite motivated - Texplorer

First class dealership with some really polite motivated employees! Setting up the appointment online was a breeze for my Sprinter RV. The service team routed me to Jacob, the sprinter service writer whom got the job started right away. I was back on the road within the anticipated timeframe.

Brian Sullivan was my contact. - Missamybug

Brian Sullivan was my contact. He was very helpful during the entire process. His communication was good and consistent.

Friendly, courteous and knowledgeable. - JJ

Friendly, courteous and knowledgeable. Each team member treated me with respect and kept me informed on the status of my vehicle.

Autonation Collision did an outstanding job repairing my - evalyn.elliott

Autonation Collision did an outstanding job repairing my car following an accident in June 2025. Derek communicated thoroughly and frequently throughout the process. I was impressed by the quality of the work performed and the professionalism of all the staff.

The communication was excellent, and all initially - DHAVENOR

The communication was excellent, and all initially discussed timelines were met. Yesenia did an outstanding job as did the body shop itself.

Kris Hardaway did a great job keeping me informed on - K.dunlap

Kris Hardaway did a great job keeping me informed on status of repair and issues.

Had to wait about 10-15 minutes for service staff took my - Jamesmongaras

Had to wait about 10-15 minutes for service staff took my keys upon arrival. Otherwise, my service advisor Manny explained what was to happen and when car would be available.

Absolutely amazing service. - J.J.

Absolutely amazing service. Won’t be going anywhere else after my recent visit. Superb!!!! FABULOUS SERVICE TEAM

Superb people to work with. - mbsmith56

Superb people to work with. David made the whole experience a very pleasant one. This was the second Mercedes-AMG that I have bought from him, I even sent my daughter to him and she ended up buying one also! Also, I know from six years of experience with Star that service will be a painless experience too. They have also been first class. A top notch organization.

Made service appointment easily. - susan c.

Made service appointment easily. My regular service advisor, Adam, was, as usual, friendly and on the ball. Car was ready when promised, and they hand washed it because it has matte finish and can’t go through the automatic wash. Service visits are never a problem here.

This dealership is top notch! - lainiadavis

This dealership is top notch! Best customer service And the service department is amazing. Javier is the best of the best

Great experience overall. - Robertbpitt

Great experience overall. Communication throughout the process was concise, and quality of work is as expected.

OMG there are not enough positive things I can say about - aburenin

OMG there are not enough positive things I can say about my experiences with Mercedes-Benz of Austin! They are locally owned and it shows. They care about every customer and treat them as though each person is about to buy the most expensive car on the lot. They really CARE!!! I wish this company had a training program and trained every company in the NATION, no WORLD, no UNIVERSE (hee hee) how to treat each other. They are not just nice - they are genuine. They are not just polite or professional, they look for real world solutions for real world issues and are 100% human through it all. They do not candy coat or placate they solve, they find, they create. They work as a team to really help and I have not met one person here who deviates from that standard. Inspiring!

Mason is the BEST. - roy

Mason is the BEST. He took care of my issue, and went above and beyond because it took a little longer than expected.

the service adviser was prompt and attentive ---he is - richardmiller08

the service adviser was prompt and attentive ---he is also very professional and really knows what's going on

I was very pleased with the service. - rick

I was very pleased with the service. the employees at the collision center were very professional and courteous.

Kept me informed of my repair. - Syldisummers

Kept me informed of my repair. Customer service was great and everyone was very friendly

Abraham was very courteous, kind, attentive, respectful - oscarpaulmoreno

Abraham was very courteous, kind, attentive, respectful and patient.I am totally satisfied with the work performed on my car.

I love coming to Mercedes Benz Houston North. - Angellica Henry

I love coming to Mercedes Benz Houston North. The service is always great! Jason is so patient and does a great job with thoroughly explaining the issues that I have. Isaiah was my service provider recently and he took good care of me. Thank you all for being so great!

Sheila kept me informed on everything. - Jaguarmom99

Sheila kept me informed on everything. I’m very pleased with the service and the work done on my vehicle. Thank you Autonation.

From start to finish my experience with AutoNation - cindy

From start to finish my experience with AutoNation Collision Center in Spring deserves 5 stars. The communication was great. The date promised was as promised, and the amount quoted was on target. My car was repaired and in excellent condition when returned to me and I could not have asked for a better job. Even my brother who worked for a Mercedes dealership for many years commented on the great paint job that was done. If you are looking for a professional and top notch collision center I highly recommend you bring your vehicle here. In addition, I also highly recommend working with Tom Pham and Kathy Barton, if you have the opportunity. They were both great at keeping me informed and updated on the progress of the repair.

Bryce Edward's was fantastic! - sarcalho1

Bryce Edward's was fantastic! He really made the customer feel valued and important. He helped me understand the problem. Great customer service skills.

Excellent work by technicians, outstanding communication - jddelarosa52

Excellent work by technicians, outstanding communication by representative, Omar, assigned to my vehicle. This CENTER is focused on keeping customers informed of progress relating to repairs. Very much appreciated, and my vehicle was ready before the date promised

Super professional and quality work - it is clear the - garciallg

Super professional and quality work - it is clear the team cares about their work. Robert Harrison provided excellent service,, prompt to return calls and detailed when providing information - overall great guy. I highly recommend having your vehicle repaired at AutoNation Collision Center.

They made my concern a priority and got it done will - Row1up

They made my concern a priority and got it done will definitely go back again

Great service, fast and very good with communications. - CJAB

Great service, fast and very good with communications. They delivered on time.. I would go back if I needed to.

Derrick K was amazing. - Ms. M

Derrick K was amazing. He was fast to identify the problem and also communicate what steps were needed. Once he started the work, it was completed quickly. Definitely appreciated. Car drives better than it has in a while

Excellent service from the initial contact to Josh - Fidelis86

Excellent service from the initial contact to Josh handling the project itself and to all the body shop techs that worked on the car excellent service

This is the fifth Mercedes I have gotten through this - Trudytx

This is the fifth Mercedes I have gotten through this dealership. Overall, the service is top-notch, but I have to say my experience with Valeria has been the best ever. She’s friendly, funny and very thorough. She made a generally good experience even better.

I had a great experience with AutoNation when they came - joeylgonzales

I had a great experience with AutoNation when they came out to fix the issue with my vehicle. I won’t be using anyone else, but AutoNation’s mobile service from here on out a far exceeded my expectations!