44 new york Volkswagen Dealers

Great service and transaction, David was great to work - Soraci

Great service and transaction, David was great to work with. The communication was also great. We will definitely contact David for our next purchase.

I recently purchased a '25 Tiguan SEL. - aSung

I recently purchased a '25 Tiguan SEL. I started the process at the end of April, and the car officially released in the US at the end of May. I was referred to Gus (Mikedis) by a friend, and he has helped me throughout the entire process. There was never a sense of urgency, and Gus remained professional during the entire process. He kept me updated real-time and gave me heads-up on what to prepare for in the future. Prior to this purchase, I've despised working with car salesmen (due to the stereotypes that exist within that industry), but this has definitely shed some new, positive light on the entire experience.

Very fast and efficient. - tevans820

Very fast and efficient. Easy to schedule an appointment and the service advisors let you know what’s going on and what to expect

Troy, Gene & Prescott are wonderful people and made my - kgillespie331

Troy, Gene & Prescott are wonderful people and made my new car purchase the easiest I've ever done. As a woman it's infuriating trying to buy a car, but the team here made it so smooth and worked with me after listening to me rant about another dealership trying to take advantage. I'd give them 10 stars if I could!

Had a tire warring indicator situation, was quickly - alongtj

Had a tire warring indicator situation, was quickly checked out and resolved not event. As always done professionally and service manager was above and beyond with me ,as I was just a drop in off the road. Couldn't ask for anything better then what was done and how it was handle. That is why I use your service center given in Norwich and as ways travel to Vestal.

The gentleman who helped me was very courteous and opened - Stellafrance

The gentleman who helped me was very courteous and opened the doors for me which I really appreciated since I had my baby with me.

I was very happy with my service. - Clairen1983

I was very happy with my service. They went above and beyond. Jasmine was so helpful. I would definitely recommend this dealership to anyone.

I had a fantastic experience working with Pablo at - Gvalela1231

I had a fantastic experience working with Pablo at Volkswagen. From the moment I walked in, he was friendly, knowledgeable, and genuinely listened to what I was looking for. Pablo made the car-buying process smooth and stress-free, answering all my questions with patience and professionalism! I never felt pressured, which I really appreciated. Pablo went above and beyond to make sure I was comfortable and confident in my decision. I highly recommend Pablo to anyone looking for a new or used car—absolutely top-notch service!

Rose has been so patient and understanding with my car - Hailey38

Rose has been so patient and understanding with my car journey. She is the only one that I trust to help me find a vehicle best suited for me!

Service was splendid. - Fyc2737

Service was splendid. Promised car to be done in an hour and it sure was.

We traveled to the area from Maine for Christmas with - BivalveGal

We traveled to the area from Maine for Christmas with family. It was quite cold - single diigits or low teens in the morning, Remote start wouldn;t work and I got a low coolant message when I started it when the temp was below 12F Called Romeo and was told to stop by for them to check it and top it off. I didn't have an appointment so we had to wait a little, but they checked it out and topped off the coolant at no charge, Everyone was friendly and helpful, AND they have excellent coffee and snacks. They save me a lot of anxiety, and I am very grateful for the service. Nice to run into a dealer that has old-style values and treats even new (and not lucrative) customers so well, Thank you

They made me feel confident to buy my new car, answered - miguel.lopez67

They made me feel confident to buy my new car, answered all my questions and made the purchase easily and quickly without any problem. Very professionals, Matthew Richards and Mamdoh Khalil. Definitely returned to do business with Brooklyn Voklswagen

Great job by Jose Velasquez in the Service Department - frankiejo_63

Great job by Jose Velasquez in the Service Department replacing my water pump, coolant flush and oil change. My water pump had died, and I called up VW Serice and Jose confirmed that it was under warranty. I had it towed, and Jose took it into the garage. Completed the task in 1 day. Every service he offered he was quick with the price. A very caring employee

Confident and professional service. - Intpar

Confident and professional service. Nice attention to detail, quality work. Thanks a lot! Certainly will be back!

The dealer who helped me was Very professional, easy to - Jakefederio

The dealer who helped me was Very professional, easy to communicate with, attentive to my needs. They also helped me in a Very timely and efficient manner. I needed my car SOON and I got it within 2 days.

John Starling is knowledgeable… fun and such a great - Trumpwasright1

John Starling is knowledgeable… fun and such a great salesman to work with! Made the whole experience seem less and enjoyable! See John Starling for all your vehicle needs!!!

This is my third purchase from Basil Volkswagen of - Jax W

This is my third purchase from Basil Volkswagen of Lockport. Upgraded my 2023 Atlas Cross Sport to a 2025 Atlas Cross Sport. The buying experience with Kevin H is easy, no pressure and extremely fair. The service department has always had excellent service - 10/10. If you’ve never considered a Volkswagen, please stop in and see Kevin..

Great Dealership! - arprimavera1

Great Dealership!!! Everything went so smooth! Loved it! Jahaira was great! I love my VW

Vildan in Platimum Wolkswagen is amazing,,the - karolynnm.79

Vildan in Platimum Wolkswagen is amazing,,the professionalism and patience she has makes the anxiety to purchase a car less stressful. No haggling , they are upfront with everything.

They disappeared. - tbc_paula

They disappeared. They have contacted me My lease.is about to expire . The dealership is not longer at there

From our first meeting with Randy Grene, he was - tradein

From our first meeting with Randy Grene, he was exceptionally professional and personable .We felt at ease with him and he did not pressure us, allowing us to be confident in our decision to purchase a vehicle. This was a welcome change from the interactions that we had with other dealerships who tried to use pressure tactics in order to get a sale. You will be in good hands with Randy and I would not hesitate to recommend him to anyone looking to purchase a vehicle.

Never had a problem. - dalpinoa

Never had a problem. Great service! Staff very pleasant to deal with. Highly recommend prestige

Very helpful, quick and painless procedure. - Ptbrunetti

Very helpful, quick and painless procedure. Answered all my questions thoroughly. Charles in particular was a big help. Fix the coffee machine and it would be absolutely perfect.

Very efficient with the whole sales process. - jakelogs1010

Very efficient with the whole sales process. Everyone one involved was very helpful and courteous

Krystin Strand was wonderful. - Nurseperry.mp

Krystin Strand was wonderful. She made buying a car a walk in the park. Anyone I talk to I will be sending her way! Thanks again Krystin!

It is so refreshing to deal with a business who truly - gardengoddesssue

It is so refreshing to deal with a business who truly puts their customers first! I Just leased my 2nd VW from Nemer and had the pleasure of again working with Archie. He was incredibly kind, professional and efficient. He turned my wish into reality within days and respectfully walked me through the nuances of the technology in the vehicle. Could not be more pleased with the experience. :}

Red flags everywhere. - Reviewer1

Red flags everywhere. This is why people buy from CarMax. Fees: They advertise as a no fee dealer, which is completely inaccurate. I was informed over the phone of a $175 dealer. I saw negative reviews about hidden Lojack fees, which I asked about. The "manager" acted like he didn't know what Lojack was, and said there would be no such thing. I then get the price quote and it had the $175 dealer doc fee, a $1,495 Lojack fee, and $513 in other fees. I asked for an explanation on the latter two fees and never got a response. Vehicle Condition: The online photo was manipulated to make damage far less visible. I asked twice if there was any cosmetic damage I should know about, and was told no. Not until asking a 3rd time was I informed that the passenger side had been side swiped and never repaired. The door needs sheet metal work and the paint will be significant enough to require blending across the side panels. Comparing the iphone photo of the damage to the website photo, the photo editing is apparent. They then stopped answering my questions when asking about the damage. Communication: Very poor. Lack of follow up and lack of enthusiasm for the customer and the business. When a buyer has to force communication to discuss a vehicle, your dealership culture is broken. Overall: Classic dealership behavior that has plagued the industry for years. No hustle. No integrity displayed in any interaction.

Simply stated, I believe they seriously tried to rip me - redavide

Simply stated, I believe they seriously tried to rip me off. First, they tried to charge me $600 for a 30,000 mile service even though I had pre-paid for it when I first leased the car from them. When I made the appointment, they correctly told me that their records showed I had already paid for the service and that there would be no charge. However, when I went to pick the car up, they insisted that they had no record of my prepayment and made me pay $600 for the servicing. Then I found the original receipt at home and sent it to them. They took around 3-4 weeks to "process the refund." Additionally, when I picked the car up, they told me that the technician said that the car needed a brake job for a cost of $1,600. I declined and the next time I brought the car to my local mechanic, several thousand miles later, he told me that the brakes weren't even close to needing a brake job and had at least 25,000 miles left on them. So, the long and the short of it is that they wrongly tried to get $2,200 out of me in a single visit. Obviously, I never went back.

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in