44 new york Volkswagen Dealers

We were on the hunt for a second car since our addition - jmaktrillo

We were on the hunt for a second car since our addition to our family and were working with different dealership who couldn't get us in a car after a month with no inventory, different car, different brand. It was time to make a change; we spoke with David on a Friday late afternoon, and we just picked up our new lease 5 days later. It's our second time working with David and Bo and it went as smoothly as the first time around. My husband was able to get things sorted while I was nap trapped by our son, and I was able to do most things remotely. David is always friendly, going above and beyond— working through meals, through days off— and is patient and proactive.

Gus Mikedis and his team made my purchase something much - Kevin.iraq2

Gus Mikedis and his team made my purchase something much better than I’m used to. If I knew it would be this easy, straightforward and stress free I’d have come into this dealership two years ago when I started thinking of trading in my car.

I am always happy with the service I recover at Nye. - jbloomquist

I am always happy with the service I recover at Nye. Everyone is so courteous and respectful.

Troy, Gene & Prescott are wonderful people and made my - kgillespie331

Troy, Gene & Prescott are wonderful people and made my new car purchase the easiest I've ever done. As a woman it's infuriating trying to buy a car, but the team here made it so smooth and worked with me after listening to me rant about another dealership trying to take advantage. I'd give them 10 stars if I could!

They moved the hood latch so it works now After I came - gbweyna

They moved the hood latch so it works now After I came back the second time and said, I still heard the noise they put it up on the left and found that I needed my suspension thing replaced which I will do when I get enough money

The gentleman who helped me was very courteous and opened - Stellafrance

The gentleman who helped me was very courteous and opened the doors for me which I really appreciated since I had my baby with me.

Noah and Jasmine are very knowledgeable friendly. - GLODEE531

Noah and Jasmine are very knowledgeable friendly. I never had a problem with VW service

Rose has been so patient and understanding with my car - Hailey38

Rose has been so patient and understanding with my car journey. She is the only one that I trust to help me find a vehicle best suited for me!

Quick easy and convenient. - lionelplouis84

Quick easy and convenient. Joshua and Wendy were great! Thank you so much for helping me out!! I love my VW!

Love my new Tiguan! - Sofia

Love my new Tiguan!! Vito and Greg were awesome !!! Excellent people to do business with, hands down the best customer service on Long Island ! Thank you both so much !!

We traveled to the area from Maine for Christmas with - BivalveGal

We traveled to the area from Maine for Christmas with family. It was quite cold - single diigits or low teens in the morning, Remote start wouldn;t work and I got a low coolant message when I started it when the temp was below 12F Called Romeo and was told to stop by for them to check it and top it off. I didn't have an appointment so we had to wait a little, but they checked it out and topped off the coolant at no charge, Everyone was friendly and helpful, AND they have excellent coffee and snacks. They save me a lot of anxiety, and I am very grateful for the service. Nice to run into a dealer that has old-style values and treats even new (and not lucrative) customers so well, Thank you

They made me feel confident to buy my new car, answered - miguel.lopez67

They made me feel confident to buy my new car, answered all my questions and made the purchase easily and quickly without any problem. Very professionals, Matthew Richards and Mamdoh Khalil. Definitely returned to do business with Brooklyn Voklswagen

Great job by Jose Velasquez in the Service Department - frankiejo_63

Great job by Jose Velasquez in the Service Department replacing my water pump, coolant flush and oil change. My water pump had died, and I called up VW Serice and Jose confirmed that it was under warranty. I had it towed, and Jose took it into the garage. Completed the task in 1 day. Every service he offered he was quick with the price. A very caring employee

Confident and professional service. - Intpar

Confident and professional service. Nice attention to detail, quality work. Thanks a lot! Certainly will be back!

The dealer who helped me was Very professional, easy to - Jakefederio

The dealer who helped me was Very professional, easy to communicate with, attentive to my needs. They also helped me in a Very timely and efficient manner. I needed my car SOON and I got it within 2 days.

Purchased a vehicle from John Starling and ended up with - teeganmclaughlin9099

Purchased a vehicle from John Starling and ended up with the perfect deal, couldn’t be happier with my experience with this dealership! Will definitely be returning.

Amber Demmin was extremely helpful in getting my car - Michaelsalmon480

Amber Demmin was extremely helpful in getting my car serviced around my travel schedule. After having trouble at other VW dealers I have been extremely happy with the support from the team at Basil CW.

Great Dealership! - arprimavera1

Great Dealership!!! Everything went so smooth! Loved it! Jahaira was great! I love my VW

Vildan in Platimum Wolkswagen is amazing,,the - karolynnm.79

Vildan in Platimum Wolkswagen is amazing,,the professionalism and patience she has makes the anxiety to purchase a car less stressful. No haggling , they are upfront with everything.

They disappeared. - tbc_paula

They disappeared. They have contacted me My lease.is about to expire . The dealership is not longer at there

John Bonanno was professional and welcoming from the - dbdaleo

John Bonanno was professional and welcoming from the moment we walked into the dealership. It was his patience and knowledge that lead me to purchase my Volkswagen Tiguan. He made me feel calm and confident and walked me through the process. I would recommend asking for John if you are shopping for a new or pre owned car. He made the experience a wonderful one. As did Mario his manager they are a great team.

Good homey dealer and service. - Arnold of Westchester

Good homey dealer and service. You feel like you are dealing with people, not a huge bunch of stone statues. Work performed well.

I thoight they were responsive and not pushy! - Magallipeau

I thoight they were responsive and not pushy! Listened to what I wanted and made it happen.

Krystin Strand was wonderful. - Nurseperry.mp

Krystin Strand was wonderful. She made buying a car a walk in the park. Anyone I talk to I will be sending her way! Thanks again Krystin!

Adonis was patient in answering our questions, and kept - esters

Adonis was patient in answering our questions, and kept us informed through the entire process. We are certain Tasca will provide the same customer service to others.

It is so refreshing to deal with a business who truly - gardengoddesssue

It is so refreshing to deal with a business who truly puts their customers first! I Just leased my 2nd VW from Nemer and had the pleasure of again working with Archie. He was incredibly kind, professional and efficient. He turned my wish into reality within days and respectfully walked me through the nuances of the technology in the vehicle. Could not be more pleased with the experience. :}

Red flags everywhere. - Reviewer1

Red flags everywhere. This is why people buy from CarMax. Fees: They advertise as a no fee dealer, which is completely inaccurate. I was informed over the phone of a $175 dealer. I saw negative reviews about hidden Lojack fees, which I asked about. The "manager" acted like he didn't know what Lojack was, and said there would be no such thing. I then get the price quote and it had the $175 dealer doc fee, a $1,495 Lojack fee, and $513 in other fees. I asked for an explanation on the latter two fees and never got a response. Vehicle Condition: The online photo was manipulated to make damage far less visible. I asked twice if there was any cosmetic damage I should know about, and was told no. Not until asking a 3rd time was I informed that the passenger side had been side swiped and never repaired. The door needs sheet metal work and the paint will be significant enough to require blending across the side panels. Comparing the iphone photo of the damage to the website photo, the photo editing is apparent. They then stopped answering my questions when asking about the damage. Communication: Very poor. Lack of follow up and lack of enthusiasm for the customer and the business. When a buyer has to force communication to discuss a vehicle, your dealership culture is broken. Overall: Classic dealership behavior that has plagued the industry for years. No hustle. No integrity displayed in any interaction.

So many mixed reviews here. - skgnyc

So many mixed reviews here. We just leased a 2024 VW SE Tiguan for my daughter who's entering law school. Scheduled a test drive in early June with Nyiem Brown (a young associate). No doubt he assumed we would not be back as we didn't need the car until about August 1. We visited 2 other dealerships in the interim. Called back in early July and rec'd a good lease offer. Rec'd zero pressure from dealership of Nyiem. Put down a deposit in mid-July and ordered the car exactly to our options. Turned out that the car was no available locally though they would be able to deliver one from Virginia. In lieu of that, they did have an SE-R arriving that they offered for a few more dollars a month - better deal for them (no needing to transport the car) and much better deal for us. I'm a gear head and driven professionally in the past. I've bought, built and leased probably 30 cars in my day. I DREAD going to dealerships with the expectation of pressure and "bait & switch" from staff! I received none of that at Open Road. Both Nyiem and Jose (in finance) were calm and kind. They even went so far as to bring the car out with a huge red ribbon which was a very sweet gesture. Rec'd lots of little unrequested extras and a grateful sendoff. Extremely pleased with this leasing transaction from start to finish! Highly recommended.

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in