44 new york Volkswagen Dealers

Great service, been a loyal customer. - Adam

Great service, been a loyal customer. This has been our 3rd in a row from them! Highly recommend. Spencer our sales agent was amazing THANK YOU SPENCER!!!!

Gus Mikedis and his team made my purchase something much - Kevin.iraq2

Gus Mikedis and his team made my purchase something much better than I’m used to. If I knew it would be this easy, straightforward and stress free I’d have come into this dealership two years ago when I started thinking of trading in my car.

First time I did not mind sitting at a dealership, - nlkardash

First time I did not mind sitting at a dealership, everyone was very kind, just want Tami to help me

Service was done as requested and on time. - smkristek

Service was done as requested and on time. Would bring my car back.in the future

A Recall was serviced, fixed a tire, did inspection and - wackywave

A Recall was serviced, fixed a tire, did inspection and did another repair. All of this was done to my satisfaction of the work performed by a very talented mechanic. I always bring my Atlas here and have never had to return for the same issue. I feel confident in the service department at Volkswagen of Smithtown.

Quick easy and convenient. - lionelplouis84

Quick easy and convenient. Joshua and Wendy were great! Thank you so much for helping me out!! I love my VW!

Rose has been so patient and understanding with my car - Hailey38

Rose has been so patient and understanding with my car journey. She is the only one that I trust to help me find a vehicle best suited for me!

Marcin Malachowski! - lashaunsmith9906

Marcin Malachowski! He gives us top notch service every time!. Always goes above and beyond! He's patient and kind. Keeps you informed and takes the time to explain each process. The service teams is also awesome. I love that they provide you video of exactly what they're doing to your car. I've never got this kind of service anywhere else. VW goes above and beyond for their people and I love them for it!

I received a lot of attention and help when buying the - Leo Feldman

I received a lot of attention and help when buying the car at the dealership on Kings HW. I would like to mention Andreas and Isaac, who willingly helped me to buy the car. And additionally I received as the gift wheel nuts and cover for cargo of my car. Thank You guys!!! I advise Volkswagen lovers contact to this dealership. Leonid Feldman

Great job by Jose Velasquez in the Service Department - frankiejo_63

Great job by Jose Velasquez in the Service Department replacing my water pump, coolant flush and oil change. My water pump had died, and I called up VW Serice and Jose confirmed that it was under warranty. I had it towed, and Jose took it into the garage. Completed the task in 1 day. Every service he offered he was quick with the price. A very caring employee

Confident and professional service. - Intpar

Confident and professional service. Nice attention to detail, quality work. Thanks a lot! Certainly will be back!

The dealer who helped me was Very professional, easy to - Jakefederio

The dealer who helped me was Very professional, easy to communicate with, attentive to my needs. They also helped me in a Very timely and efficient manner. I needed my car SOON and I got it within 2 days.

We recently had to trade in our old Kia Sorrento for a - jameslwoodburn

We recently had to trade in our old Kia Sorrento for a newer model. Allie was our salesperson, and she was wonderful. She presented us several options within our budget, and patiently answered all our questions. The entire process went smoothly, and she even took the time to help us set up all of the navigation and electronic features of the vehicle after the purchase was complete.

This has been by far the best dealership to work with. - amodonnell

This has been by far the best dealership to work with. They are extremely knowledgeable, honest, and fair. I just leased a 2025 VW Taos SE and I couldn’t be happier. It was a pleasure working with Michelle and the manager Mark. They really exceeded all expectations. I can’t say enough how great this dealership is. Come find out for yourself!

Amber Demmin was extremely helpful in getting my car - Michaelsalmon480

Amber Demmin was extremely helpful in getting my car serviced around my travel schedule. After having trouble at other VW dealers I have been extremely happy with the support from the team at Basil CW.

Troy, Gene & Prescott are wonderful people and made my - kgillespie331

Troy, Gene & Prescott are wonderful people and made my new car purchase the easiest I've ever done. As a woman it's infuriating trying to buy a car, but the team here made it so smooth and worked with me after listening to me rant about another dealership trying to take advantage. I'd give them 10 stars if I could!

Vildan in Platimum Wolkswagen is amazing,,the - karolynnm.79

Vildan in Platimum Wolkswagen is amazing,,the professionalism and patience she has makes the anxiety to purchase a car less stressful. No haggling , they are upfront with everything.

They disappeared. - tbc_paula

They disappeared. They have contacted me My lease.is about to expire . The dealership is not longer at there

John Bonanno was professional and welcoming from the - dbdaleo

John Bonanno was professional and welcoming from the moment we walked into the dealership. It was his patience and knowledge that lead me to purchase my Volkswagen Tiguan. He made me feel calm and confident and walked me through the process. I would recommend asking for John if you are shopping for a new or pre owned car. He made the experience a wonderful one. As did Mario his manager they are a great team.

The gentleman who helped me was very courteous and opened - Stellafrance

The gentleman who helped me was very courteous and opened the doors for me which I really appreciated since I had my baby with me.

Reliable and professional service providers that made - Ray

Reliable and professional service providers that made this experience much more enjoyable than anticipated beforehand.

Krystin Strand was wonderful. - Nurseperry.mp

Krystin Strand was wonderful. She made buying a car a walk in the park. Anyone I talk to I will be sending her way! Thanks again Krystin!

Sales rep Raphael went above and beyond to get the deal - Guy D

Sales rep Raphael went above and beyond to get the deal done and even delivered the vehicle personally to my home the same evening.

Very friendly staff from sales to finance. - Jirving14

Very friendly staff from sales to finance. Very low pressure and worked with me to get the exact vehicle I wanted. 3rd vehicle I bought there and would definitely recommend them!

It is so refreshing to deal with a business who truly - gardengoddesssue

It is so refreshing to deal with a business who truly puts their customers first! I Just leased my 2nd VW from Nemer and had the pleasure of again working with Archie. He was incredibly kind, professional and efficient. He turned my wish into reality within days and respectfully walked me through the nuances of the technology in the vehicle. Could not be more pleased with the experience. :}

We traveled to the area from Maine for Christmas with - BivalveGal

We traveled to the area from Maine for Christmas with family. It was quite cold - single diigits or low teens in the morning, Remote start wouldn;t work and I got a low coolant message when I started it when the temp was below 12F Called Romeo and was told to stop by for them to check it and top it off. I didn't have an appointment so we had to wait a little, but they checked it out and topped off the coolant at no charge, Everyone was friendly and helpful, AND they have excellent coffee and snacks. They save me a lot of anxiety, and I am very grateful for the service. Nice to run into a dealer that has old-style values and treats even new (and not lucrative) customers so well, Thank you

Red flags everywhere. - Reviewer1

Red flags everywhere. This is why people buy from CarMax. Fees: They advertise as a no fee dealer, which is completely inaccurate. I was informed over the phone of a $175 dealer. I saw negative reviews about hidden Lojack fees, which I asked about. The "manager" acted like he didn't know what Lojack was, and said there would be no such thing. I then get the price quote and it had the $175 dealer doc fee, a $1,495 Lojack fee, and $513 in other fees. I asked for an explanation on the latter two fees and never got a response. Vehicle Condition: The online photo was manipulated to make damage far less visible. I asked twice if there was any cosmetic damage I should know about, and was told no. Not until asking a 3rd time was I informed that the passenger side had been side swiped and never repaired. The door needs sheet metal work and the paint will be significant enough to require blending across the side panels. Comparing the iphone photo of the damage to the website photo, the photo editing is apparent. They then stopped answering my questions when asking about the damage. Communication: Very poor. Lack of follow up and lack of enthusiasm for the customer and the business. When a buyer has to force communication to discuss a vehicle, your dealership culture is broken. Overall: Classic dealership behavior that has plagued the industry for years. No hustle. No integrity displayed in any interaction.

So many mixed reviews here. - skgnyc

So many mixed reviews here. We just leased a 2024 VW SE Tiguan for my daughter who's entering law school. Scheduled a test drive in early June with Nyiem Brown (a young associate). No doubt he assumed we would not be back as we didn't need the car until about August 1. We visited 2 other dealerships in the interim. Called back in early July and rec'd a good lease offer. Rec'd zero pressure from dealership of Nyiem. Put down a deposit in mid-July and ordered the car exactly to our options. Turned out that the car was no available locally though they would be able to deliver one from Virginia. In lieu of that, they did have an SE-R arriving that they offered for a few more dollars a month - better deal for them (no needing to transport the car) and much better deal for us. I'm a gear head and driven professionally in the past. I've bought, built and leased probably 30 cars in my day. I DREAD going to dealerships with the expectation of pressure and "bait & switch" from staff! I received none of that at Open Road. Both Nyiem and Jose (in finance) were calm and kind. They even went so far as to bring the car out with a huge red ribbon which was a very sweet gesture. Rec'd lots of little unrequested extras and a grateful sendoff. Extremely pleased with this leasing transaction from start to finish! Highly recommended.

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in