Purchasing a new car is always a big moment, and I can - Jessica b molina
Purchasing a new car is always a big moment, and I can honestly say this experience was made exceptional by the team I worked with. From start to finish, Christian stood out for his professionalism and genuine approach. He asked thoughtful questions, explained everything clearly, and made the process feel smooth and supportive rather than pressured. It was clear that he not only wanted the sale to happen but also wanted me to feel confident and comfortable with my decision.
The rest of the staff also made a lasting impression. The insurance representative, who mentioned he drives a Supra, was personable and easy to work with, making that part of the process straightforward. The gentleman who finalized my warranty and paperwork created an environment that was welcoming and even celebratory — he kept things light, made me laugh, congratulated me on the purchase, and turned what is often the most tedious step into one of the highlights of the day. The manager on site showed the same level of professionalism and oversight, which tied the entire experience together.
This purchase was emotional for me, and what made it truly memorable was having a team that went beyond just selling a car. They connected with me on a human level, taking the time for real conversations and showing genuine support throughout the process. That kind of customer service — where people clearly enjoy what they do and care about the customer’s experience — makes all the difference.
I left not only with a car I’m very happy with but also with gratitude for how I was treated. Christian and the rest of the staff deserve recognition for creating such a positive, supportive, and professional environment.
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