34 Connecticut Ford Dealers

Elisa and Tim at Valenti Ford in Mystic were absolutely - belee2082

Elisa and Tim at Valenti Ford in Mystic were absolutely exceptional in helping with the purchase of our new vehicle!

My oil change is always set up and loved that Kevin comes - dcunha187

My oil change is always set up and loved that Kevin comes right to the house to do it, very helpful and very professional. Can't say enough about it.

I had the best experience working with Diana Strain! - hill wheeler

I had the best experience working with Diana Strain! From the moment I walked in, she was extremely friendly, personable, warm, down to earth, and easy to talk to. I never once felt pressured or overwhelmed. I was nervous about the experience initially, but Diana really listened to what I needed and provided a solution that made sense for me. She was extremely knowledgeable, honest, patient (especially with all of my issues, questions, and indecisiveness), and genuinely cared about making sure I felt comfortable with my decision. It's rare to find a car sales consultant who feels like a trusted partner, but that's exactly what Diana was. She truly went above and beyond! She even checked in with me after the sale was made to ensure my happiness and satisfaction was met. She truly is the best and made the entire process seamless. I highly recommend asking to work with her!

We have been buying cars "every" yr with Park City and - DILLONJ2

We have been buying cars "every" yr with Park City and you know the old saying ..."action speaks louder than words" ...need i say more? :)

I was really impressed with the whole purchase experience - nestoroni

I was really impressed with the whole purchase experience at Stamford Ford. I worked with Barry and found him upfront and informative regarding the Maverick I stopped by to test drive. I don't remember the finance and tech guys names, but I do remember how nice they were. Great experience and I love my Maverick.

Emma is very responsive and a pleasure to work with. - oneilcon

Emma is very responsive and a pleasure to work with. purchased my extended warrantee from her.

Would like ford to go back to having the longer bed - edforsberg1

Would like ford to go back to having the longer bed instead of 4doors I would trade in but need longer bed

The dealership was very polite and courteous. - stephene5682

The dealership was very polite and courteous. They fixed the problem quickly and were able to get me a vehicle for the day. Ken called me as soon as it was complete.

Very polite and helpful keep the Amazing etic work with - mariatorres19

Very polite and helpful keep the Amazing etic work with your customers very clean place and everyone is very helpful

I have used Colin for leasing my last four Ford vehicles - TCR06457

I have used Colin for leasing my last four Ford vehicles over a consecutive 12+ year period. I have found Colin very friendly, knowledgeable and trustworthy. He is able to make the entire sales and acquisition process very easy and I feel I have received a fair deal on each occasion. I have found Tasca Ford's sales and maintenance department personnel that I have dealt with to be very knowledgeable, dependable and helpful and I plan to continue using them for my automotive needs.

This is the second vehicle I purchased from this dealer. - lboudreau1156

This is the second vehicle I purchased from this dealer. I like the old school approach they take in selling a truck. No xx, just good information and service.

The front office staff: Blake, co-owner, Brian, sales - Yank05

The front office staff: Blake, co-owner, Brian, sales manager; Brianna, sales consultant, and Jacob, finance manager were all fantastic and transparent to work with throughout the order processes and delivery of my 2026 Mustang GT. I don’t buy new cars very often, but this was the best sales transaction I have ever experienced.

Great service ! - tson

Great service ! Hannah was very pleasant to work with at the service desk. The service department did a great job with the tire rotation and oil change. I will continue to bring my vehicle there for service in the future.

#5! - jhorner9778

#5!!!!!! Yes #5 for us Junior and the team always go above and beyond for us at the dealership. We talked with Junior about our truck and we discussed about getting another and within 2 hour’s signing some paperwork because i was out of town and the internet was a blessing to help speed up the deal while i drove there . My husband test drove , they even let him test drive a mustang hopefully #6 maybe next year . Thanks again Junior you always make it happen .

The entire process was very professional and welcoming. - Patrick S

The entire process was very professional and welcoming. Any questions or concerns were answered promptly. Salesman made sure that any available bonuses or rebates were applied. Financing Manager was similarly easy to work with. This is the latest of several vehicles purchased by myself or family members and the services top shelf!

They very good work I am very happy my wife always want - carmine

They very good work I am very happy my wife always want me to bring there

Delivered on my Ranger above my expectations. - dnate57

Delivered on my Ranger above my expectations. Chris Febbraio when above and beyond to make it happen.

Very courteous,straight forward,punctual,called when we - briggsy

Very courteous,straight forward,punctual,called when we asked for a call back,explained everything about the functions of the truck.

Great service, Professional salesman and great price for - azuresmom

Great service, Professional salesman and great price for my 2022 Audi Convertible! Got a good price for the Audi and for my trade in!

ONCE YOU GET YOUR VEHICLE YOU WILL NEVER GET THEM ON THE - Fram2fin

ONCE YOU GET YOUR VEHICLE YOU WILL NEVER GET THEM ON THE PHONE AGAIN!!!!! I purchased a 2019 F150 on 11-1-2025. Since I was an out of state buyer, I opted for delivery. There were items to be addressed as part of the sale, "We Owe Items" as the dealership calls them, so I did not receive the vehicle until 11-14-2025. During this time, I struggled with communication and no call backs but, I tried to get through it. Upon receiving the vehicle there were some defects in the paint that were to be touched up as part of the sale, they were not done. After more than a week of calls and messages, I spoke to the used car manager Sean G. and was told I would receive a bottle of factory touch up paint which I was ok with. Saturday 11-15-2025 I was putting my things in the vehicle, and I found that the passenger side front floor was soaking wet. Again, I reached out to my salesman David H. and Sean G., and I was accommodating and wanted to isolate what was the cause. Upon doing some research myself! I found a couple potential causes. I did not seek any renumeration for items I needed to fix the problem just suggestions. Since I was 100 + miles from the dealership taking back for this was not an option. After checking all of the suspect items I resolved that when the car was cleaned that person must have not completed the extraction from the carpet cleaning. I note that since drying it out and keeping an eye on it I have not had any further water. Keep in mind this is DAY 2 that I have had the vehicle. Prior to receiving the truck, I requested on multiple occasions that they provide me with all service records they had as well as work done as part of prep for sale. During the next week or so I did not put many miles on as I was working close to home. I noticed some odd shifting but since I never owned a truck with the 10-speed trans, I was not sure if this was normal. I did some research to find out that there is a class action lawsuit in progress with Ford over these transmissions. There is a current service bulletin TSB 22-2250 clearly discussing my issues and the required repairs. On November 26th I notified Sean G. via text, since he had at this point been not the best at return calls or emails. I told him I was taking the truck in for trans service, and I was experiencing hard shifts between 7&8 gears. I had the transmission tech at a local trans shop test drive the vehicle with me in it and he confirmed the hard shifts. I want to note that this trans shop is known worldwide and custom builds transmissions and ships all over the world. Look them up "Level 10 Transmissions" Pat, the owner, said he was hopeful just a software issue and a need for a fluid service. Since it was the Wednesday before Thanksgiving, I had to wait to bring the truck in. I was able to get the truck in on Saturday December 13th. On Monday 12-15-25 I got a call from Pat that the transmission was damaged and would need to be rebuilt. I told him I needed to reach out to the dealer I would get back to him. I emailed Sean G. David H. and Sue O. immediately and said the trans was shot and I needed a call back right away so we could discuss. Multiple phone calls and messages, emails throughout the day with no response. I could not be without my vehicle for an unknown time, so I told Pat to proceed with the repairs later in the day and kept trying to get a call back. I called, emailed and left messages repeatedly over the next two days with no response. On Wednesday 12-17-2025 I finally got Sean G. on the phone. Still at this point never responded to an email. I sent in pictures, the service report and the invoice for $7,200.00. as I was told, sent copies of the Ford STB 22-2250, it was clearly visible the internal damage in the photos. Allegedly Sean G. put the paperwork together and reviewed with the owners. Now keep in mind my initial request was to discuss how we can resolve this. A few days later, according to Sean G the owners felt I did not give them an opportuni

I've bought three cars from them and after this - Megs65

I've bought three cars from them and after this experience I won't ever again. The salesperson and I picked out a vehicle that fit my needs and they had in stock. Since my car was dangerous to drive I needed a car ASAP, which is why I was willing to buy a used car. After waiting for 20 minutes he shows up with a totally different vehicle and says that they had loaned the vehicle out and it wouldn't be coming back for over a week. I explained that I was highly interested and I know that when I had a specific loaner that they traded it out early since they needed the car. I reached out to the salesperson to see if they had gotten the car and his response was he's working on it. I called D'Ana in customer service who said that she would look into it. Apparently my business wasn't important to them. Today, I got a call that the car is back. Too late as I needed a car.

As a loyal ford customer ( more than 120 cars ) im sad to - Mikek10

As a loyal ford customer ( more than 120 cars ) im sad to say I will never buy another from gengras . I brought my explorer in for service and was given nothing but a run around and unclear reasons as to what was wrong or what was being done to fix it . Customer service end of things ( Jenny ) I found rude and pretty had to beg to get calls . The car was over charged for work performed in the 3 weeks it sat there right down to the last moment when I was charged 430 dollars in labor for something that took 35 minutes ( wish I got paid that rate ) … do yourself a favor and google gengras ford customer complaints …pretty much everything that comes up I am experiencing . Sadly I miss Crowley and will no longer be buying my cars at this location .

I was treated very UNFAIRLY by one of the salespersons by - S.JAKUB69

I was treated very UNFAIRLY by one of the salespersons by the name CHERYLANN WAMBOLT. I made an appointment to test drive a 2021Toyota 4Runner. She new I was coming from PA almost four hours away. While driving up for my appointment for over three and a half hours about half hour before reaching my destination, I get a phone call from her stating the the appointment needs to be cancelled because the vehicle has been sold. Is this how a Hommonasset Ford treats it's customers? That is UNACCAPTABLE!!! I never heard of anyone being treated that way. How do you sell a vehicle that was supposed to be test driven the next day?!?? If you make an appointment with this dealership to test drive a vehicle, be prepared to have your appointment cancelled.

Through a web search I found a 2015 pre-owned Jeep - michaelsmihosky

Through a web search I found a 2015 pre-owned Jeep Wrangler on the lot at heritage valley Ford in Brooklyn CT. Called the dealership and was set up with the salesman Tim Wesolowski. Ask a few questions and requested a few additional pictures since I am 4 hours away and was provided with everything very quickly. After deciding this was definitely the vehicle for us I set out to make a sight unseen deal based on Tim's word. After a gentlemen's handshake over the phone we agreed on a price and a time and date when we would make the drive with check in hand. Over the course of the next few days Tim answered a few additional questions we had and made sure everything was ready for us to go. We arrived Saturday morning to a spotlessly detailed vehicle with a full tank of gas and we're immediately greeted by Tim. We went for a test ride and everything checked out. Within 30 minutes the transaction was complete and we had the keys to our Jeep. Tim felt more like a friend than a car salesman that that that highly recommended both him and the dealership. The car performed flawlessly on the four hour drive home as I'm sure it will for many years to come. I cannot say enough good about the whole transaction. Thanks for everything.

Great experience. - Connie

Great experience. The salesman Anthony was very knowledgeable And it was great working with the finance guy George

Extremely satisfied with my purchase. - jcsal862010

Extremely satisfied with my purchase. Car was an excellent condition. Friendly environment. Good Costumer Service

Service Department is outstanding both Jennifer Quigley & - J.Coughlin

Service Department is outstanding both Jennifer Quigley & Tech A33 are exceptional employees who represent Dowling well. This is the 2nd time Tech A33 has worked on my truck with NO evidence he was there. No finger prints anywhere, no smudges on wheels etc. Thank you for taking exceptional car of my truck.

I had an absolute perfect experience. - Kenbarnum

I had an absolute perfect experience. Car was as promised, fair price and the Salesman Bob was great in every way. Look forward to buying from here again soon.

After dealing with so many sketchy dealerships in CT,... - Calluz

After dealing with so many sketchy dealerships in CT, Bowens was a breath of fresh air!! I brought in my Focus RS for a leaking timing cover (warranty work) and they promptly fixed the issue. I also had a check engine code and the repair for that would not be covered under warranty and they were not pushy at all about making me get that work done (this code does not effect driveability just emissions). I ended up choosing to save the money to try to fix it myself. They were patient and answered every question I had. I really have not had a dealership experience like this before. Highly highly recommend! This is the ONLY dealership I will trust bringing my car back to. I live over an hour away and it was well worth it to bring my car here

Took my car for the works package and the service was - Jeter2Cano

Took my car for the works package and the service was great, I had no appointment and the car was done before noon , Tom was great to work with! Nice to have service like this!!