133 Illinois Buick Service Centers
Everyone I have delt with at Driscolls have always been - Michele
Everyone I have delt with at Driscolls have always been kind, helpful, pleasant and accommodating.
Mark was extremely helpful and provided excellent - Nomistarr
Mark was extremely helpful and provided excellent customer service in the service department. Very thankful to him and the dealership.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Work was done enough timely fashion I appreciate it very - blue2eyes1
Work was done enough timely fashion I appreciate it very much. It was under warranty, thankfully!
Great service friendly sales team very easy to schedule a - MYLER
Great service friendly sales team very easy to schedule a service the only negative thing is like everywhere else high price labor rates
Online appoint easy to schedule. - beth.martin84
Online appoint easy to schedule. Work done to satisfaction. Pleased with customer service and service department.
My first time using Yemm for service after they were - hooddraft
My first time using Yemm for service after they were recommended to me for major service work. They communicated well and even were able to get the work taken care of from the factory although I was out of warranty would highly recommend Michelle and all of the crew in Galesburg.
Clean, modern, efficient. - Okappl52
Clean, modern, efficient. Quick oil change and tire rotation. No long wait for appointment. Have confidence in them.
Service Manager
Service department is exceptional. - Lynn B
Service department is exceptional. I always come here even if it’s just for an oil change.
Todd Frolich is the ONLY REASON I bring my Encore into - JOHNDAMES
Todd Frolich is the ONLY REASON I bring my Encore into your dealership for service.
Excellent service Tony F had everything scheduled. - Sharon Wood
Excellent service Tony F had everything scheduled.Antonio picked up at finish.Extremely busy cars everywhere!!! Owen tech re battery showed me gauge however I opted for new one.Owen repaired my phone and patiently showed me how to do this!!! So thankful for the respect to female seniors and ALL!!! Castle please keep up the Great work!!!
Service Lane Manager
Both buying our car and that done in their Service Dept - bird1950
Both buying our car and that done in their Service Dept was a positive experience.
Excellent and unmatchable service and professional - acheema705
Excellent and unmatchable service and professional workmanship. The whole process was very smooth and the customer service was excellent.
Thank you for you honest service, although a little - lousuffi
Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars.
Service Writer
They always provide good customer service and quality - Cc
They always provide good customer service and quality service in the service department. Thanks You
I had a great experience with having them fix the problem - laural
I had a great experience with having them fix the problem i was having with my car.
Liked my our service team better, they seemed to be more - Goldenegl1@comcast.net
Liked my our service team better, they seemed to be more friendly. The new team is just about business
I like the service and I have recommended the service to - mmomon1
I like the service and I have recommended the service to others the people there were very friendly and courteous. Thank you
I didn’t believe in dealerships in the past. - 1981chrismac
I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.
Needed help with my license plate cover. - Ariel Davis
Needed help with my license plate cover. Mr. Krieger was extremely helpful and fast with service. Would definitely recommend. Also, every time I come to the dealership, I'm always greeted and get help answering any questions I have.
Steve replaced the starter on my Lexus in the driveway. - Rod
Steve replaced the starter on my Lexus in the driveway. He did an excellent job and answered all of my questions.
Always Professional - Bill 33
We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.
EXCELLENT service all around! - tay
EXCELLENT service all around! Everyone was very pleasant and helpful!!! Things were done in a timely manner!
Service advisor of the year - Shadowxiii
Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had. Chevrolet should make him service manager or trainer as he is the prime example of a great worker. He impressed me so much, I really feel he should be praised by service manager.
The service technician (John Hnetkovsky)of this... - 3jc0518
The service technician (John Hnetkovsky)of this dealership is trying to rip me off?SUV drop for special coverage warranty with no CHECK ENGINE LIGHT
Sal was nice and helpful. - KJAHNKE0
Sal was nice and helpful. My oil charge was completed quickly since I waited at the dealership.
Rudy helped us perfectly with everything. - Darek Winnicki
Rudy helped us perfectly with everything. He was there with us every step of the way when buying our car. I would recommend this dealership to everyone.
Assistant Service Manager
Service Consultant
Parts Manager
What a great place!! We had been looking for a Tahoe for... - csingleton
What a great place!! We had been looking for a Tahoe for a while with no luck. Graue had what we wanted with a no pressure sale and even went above and beyond and delivered the vehicle to us! Terry Allen was a pleasure to work with. Please consider shopping here when searching for your next vehicle.
Service Technician
Tim Butterly was very helpful and courteous! - Burton8398
Tim Butterly was very helpful and courteous! I would definitely recommend this dealership to a friend!!
Parts Consultant
Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
