32 Illinois kia Dealers

First time buying a car and Joseph was so nice and - dalba42

First time buying a car and Joseph was so nice and helpful. Answered all my questions and concerns highly recommend! Will be telling friends and family of my experience here at the dealership.

I had really great experience here I honestly love - Anthonydela26

I had really great experience here I honestly love everything about the car everything was pretty straightforward.

Jordan was very knowledgeable and helpful. - Rich H.

Jordan was very knowledgeable and helpful. We needed assistance working the Charge Point EV charger and he resolved our problem.

Ally was very helpful with me when I was trying to buy a - fulford.michael

Ally was very helpful with me when I was trying to buy a car. She was prepared and worked with the sales manager in trying to help me buy a vehicle. I didn't buy a vehicle but Ally was great to work with. I apologized to Ally for my earlier disrespect to her when I tried to buy a vehicle in last year. She was very understanding. I hope I have the opportunity to buy a car from her in the future. She really did her best to get the car at the price I was comfortable with. Thank you

Great experience working with James Johnson and the - E Doman

Great experience working with James Johnson and the entire team. Everything went seamless and it was pressure-free. Will be working with them again!!

Everyone was very helpful and answered my questions. - t_thomure

Everyone was very helpful and answered my questions. I will definitely go back and they have my business.

Miguel mancilla was very personable and knowledge on - Sue.schmid

Miguel mancilla was very personable and knowledge on Acura vehicles in order to help us find the right vehicle. He made the car sale transaction seamless and straightforward.

So happy with my new car! - jenifercora1219

So happy with my new car! Shamir, Matt and Josh were great in helping us get into the vehicle we wanted. I will definitely recommend to others who are looking to purchase a car to check out Gerald Kia of Matteson.

Jennifer and Vinod were great. - latrob46

Jennifer and Vinod were great. I was taken care of with care and love. I absolutely loved my experience at Kia. Would definitely be a returning customer.

These guys are seriously the best dealership I have ever - Sportwagon0

These guys are seriously the best dealership I have ever been to! Zero pressure, very nice and just a pleasure to do business with. Matt Wollman, Jordan and Alex all helped me and they l went out of their way to make sure I was happy. I wound recommended this Dealership to any of my friends, family and neighbors-And I will 100% be back when I need another car! A+++guys-thank you

We had a great experiencing leasing our latest car. - Jbg

We had a great experiencing leasing our latest car. Everyone we worked with was knowledgeable, patient, and helpful. This was a big deal for our family and we felt well taken care of and confident leaving with our vehicle. We hope to become lifelong McGrath customers.

It is a pleasure to be served by Daniel Magana, he helped - Jordan

It is a pleasure to be served by Daniel Magana, he helped me with the purchase of my car and with required maintenance.

Exceptional, courteous, and thoughtful staff making the - andrewa928

Exceptional, courteous, and thoughtful staff making the car buying experience delightful from start to finish

All the used vehicles were not certified. - CDM

All the used vehicles were not certified. They were all absolutely filthy inside and needed some sort of repair complete before you could drive it off the lot. The first car we asked to test drive had a bad wheel bearing strut. We didn't even make it off the lot because it wasn't safe to drive! Why would they let someone test drive an unsafe vehicle off their lot!!?? On a positive note, the salesman was very accommodating and friendly. He definitely had is work cut out for him.

Buck Steven’s is the guy you want when purchasing a car - ILTSHB

Buck Steven’s is the guy you want when purchasing a car from O’Brien Kia. He was knowledgeable, trustworthy and efficient. He helped us find a quality vehicle for my teenage son. Thanks Buck!

Found an amazing car at Gerald Kia of North Aurora. - marilu

Found an amazing car at Gerald Kia of North Aurora. Got an amazing deal with the help from Tyler and Tim the GSM of the store. Go get your car there now!

I had Rudy as my salesman and he was amazing, worked with - makenziearaya

I had Rudy as my salesman and he was amazing, worked with us on a lot and was very helpful.

In 2023, Leased a 2024 kia k5 and on november 2024 took - Dissapointed

In 2023, Leased a 2024 kia k5 and on november 2024 took car in for an oil change and left the kia service and paid 93.00 approximatly for the oil change. About 30 mins later car went into a halt, alternator light and oil light came on and had a burning smell. Had to drive the car back very slow in traffic while car hesitating and stopping on the way because they did not have a tow truck ready. Once there and the car was checked they found out that whoever was working on my car did not put the oil cap back on securely and ALL the oil spilled everywhere under the hood so the engine did not have ANY OIL. Tried to get some kind of compensation or someone from Schaumburg Kia to rectify the damage that they caused to the car and putting my life at risk driving in busy traffic and they did NOT do anything but cleaned up the oil spill and offered 3 free oil changes on a lease that was less than 12 months before it ended. They still to this day did NOTHING to compensate or satisfy their customer for the damaged they themselves caused. That car's engine and all the components could be damaged and this was a brand new 2024 leased car that money was put down and paid for every month on time and at the time of the oil spill there was only about 5,600+ miles on the car so the car was still considered brand new. I would not trust schaumburg kia when it comes to taking care of their customers especially if they caused any damages to the car. I even had to pay for the oil changes which they should have been paying for and not after the oil spill that was caused by them. Bad business ethics and do NOT take care of their customers.

Salesperson: Marco Car Type: Used Audi I have bought - chalice330

Salesperson: Marco Car Type: Used Audi I have bought many cars and this was one of the worst experiences I ever had. I won't right an entire book but just the key parts to help others avoid the same. Optional "Mandatory" charges Marco is as shady as they come. When trying to finalize the deal and settling on numbers, Marco gave me the sales contract with 5 additional upsell service type options which took the price up about 5k. He began to explain each one and crossed out four of five and said those were optional, however the last one wasn't and I had to pay for it. It was some type of car care service package with a cost of $2500 dollars. So it wasn't a cheap line item by any means. I am used to the upsells and had no intention of getting or paying for anything other than the car itself. Luckily I had already emailed in and got a quote on the car and pulled it up and showed it to him so he had no choice but to remove it. Services not performed I did ask to have the car tinted, a $400 charge. I would be picking up the car the next day and asked Marco about the tint before I left and he said it would be completed. I made sure to explain and text him as I was leaving exactly what I wanted on the car. The next day Marco texted me to ask when I would be in to pick up the car, he then proceeded to tell me he would be out around that time and who to work with (this didn't surprise me as I assumed he would try to avoid me). I asked him if the tint was completed to which he responded "its done". When I came in to pick up the car, absolutely nothing was done. The car was not prepped, paperwork couldn't be found, keys couldn't be found, one of the batteries for the key fob was dead and of course the tint wasn't done. And the guy he told me to work with, had no idea about it either. These were some of the more major cost related shady acts I dealt with over the three days. There was quite a bit more unprofessionalism I encountered but at most dealerships you see this more often than not so not worth mentioning.

Do not trust this place! - domrabe

Do not trust this place! I was told 24-48 hours for vehicle inspection and they held my car for over 5 days! Its on recording of them guaranteeing by a certain date. Tried to contact multiple times and got no response. This place is very unprofessional.

On November 13, 2024, my family and I went to Gerald Kia - mrussell38

On November 13, 2024, my family and I went to Gerald Kia of Naperville excited to see some amazing vehicles (2025 K5 LXS and K5 GT-Line). We met with Ky and he was amazing and knowledgeable. As time went on and we were negotiating a deal, that is when the disappointment and embarrassment for this dealership occurred. The sales manager CARLOS (unprofessionally dressed and wearing a baseball cap) came over to Ky’s desk and berated and yelled at me for the price and terms I was asking. It was unprofessional and very verbally aggressive, yelling at me, pretending he “didn’t understand “ the price and terms my family was asking for. First of all, how is yelling and insulting a father of 2 in front of his wife and kids going to foster a deal? Secondly, how can a person in a sales manger position, having conducted hundreds of deals, pretend to “not understand “ or be confused on what sort of deal and terms is needed for myself and my family. I could have paid cash for the deal then and there, but was so put off we left. The finance manager did a great job trying to save the deal, but in what world is it ok to yell at a potential customer in front of their family. Please do not do business here until CARLOS is replaced or coached on basic proper customer communication.

Elgin Kia is by far the best Kia dealership in the - Kevin T.

Elgin Kia is by far the best Kia dealership in the Midwest! We have had several Kia leases, and our last lease, which was purchased at Elgin Kia a few years ago just ended, and our salesman Kosta and the entire Elgin Kia team made our purchasing of our lease so easy! They are also professional, kind, the facility is state-of-the-art and super clean! They are even so kid friendly when you bring your little ones. Highly recommend anyone and everyone to purchase their next Kia from this dealership! Specifically use Kosta as your salesman! I must say I’ve never seen a better and more honest car salesman than Kosta! I have used countless salesman throughout many years, and I have never had such a great experience that all the experiences I have had with Kosta. We always will be referring everyone we know to this dealership and requesting Kosta to be their sales person.! Thank you, Elgin Kia! Thank you, Kosta!

Valeriy Ianev was a very helpful salesman. - ajc0622

Valeriy Ianev was a very helpful salesman. He was knowledgeable about the car’s many features and helped negotiate a fair price.

Always get great service and suggested service. - fatlangoody

Always get great service and suggested service. Great crew. Never been disappointed. Going on 3 years. Thank you and MERRY CHRISTMAS TO ALL.

Paige Weinhaus Is the Best Service Adviser I have ever - Cindee & Gideon & Gavri'el

Paige Weinhaus Is the Best Service Adviser I have ever met and Jacob was an excellent Mechanic!! I have had many cars! From Corvettes to Cadillacs and the service was not good! My NUMBER 1 concern is the SERVICE DEPT If the dealership doesn't have a good Service Dept thats a big concern! I was extremely pleased with the Service I have been getting at Auffenberg Kia in Shilo Paige and Jacob were very thorough and explained things in detail as well as making sure that I was very satisfied with the service! This is what makes me come back to purchase another vehicle Not to mention how much my Service Dog loved all the loving attention!! C Grimes

I brought my family to Courtesy Kia a couple of years ago - jmp3

I brought my family to Courtesy Kia a couple of years ago and purchased two vehicles from their lot and later ordered a third; while replacing our Fords. We sat down with a salesman named John Bush and he has become the icon of terrific quality and trust. The process was immense with three people eyeballing him, asking questions, wanting demonstrations, and very vocal about what we wanted and needed. But John never faltered and answered every question we tossed him and made sure the paperwork was finalized for both us (our family) and the front office. After the purchases for my wife and daughter, I decided to go back the following year for myself and would not dare go anywhere else; except straight to John’s desk. Each time, John went over everything and discussed options, taking me back to see a model that had just come in that was being prepared for another customer that helped me decide for sure! What makes a salesperson great is what John is; by listening very carefully to what our daughter was saying about her excitement for her new Niro. John has extensive knowledge about vehicles and pointed out the family friendliness points of the Sportage to my wife. He was so transparent about his desire to really help us acquire the vehicles we really wanted with full honesty. Patient, empathetic, and remaining in touch to ensure we were satisfied with the vehicles, he helped make such a positive decision to buy! We were very honored to have found a salesperson who was not looking for a quick sale but a happy family when we drove away from the lot! Such wealth of knowledge, kindness, patience, and a desire to make the customer happy is why John Bush will always be the Salesman of the Year to us and for our next vehicles to come! Often imitated but shall never be duplicated in any way! Lou Fusz will only benefit substantially with the expertise and corporate knowledge of John Bush!

I bought kio 2019 afterwards under hood it was terrible - rummy95

I bought kio 2019 afterwards under hood it was terrible it needed cleaning, gas guzzler

Very well organized, friendly people who waited on me - Scream 125

Very well organized, friendly people who waited on me and my wife! I was very pleased with my experience

No pressure, customer first experience! - arm64

We had been looking at the Kia Sorento for a while but dreaded going in to deal with another horrible sales experience. I was pleasantly surprised. We were greeted by Ted Raines and he was awesome! No pressure, knew his stuff and Mike Miller also made a point to introduce himself and welcome us. Derek in the finance office was also fabulous. I would recommend this dealer to anyone looking for a good, honest deal. Thank you Mike Miller, Ted Raines and Derek! Love my 2016 Sorento!