Bought my Focus in 2017 from Coconut Point Ford, Where I - MISSEATTLE58
Bought my Focus in 2017 from Coconut Point Ford, Where I go for anything I need service on. Two weeks ago took my car in needed motor mount.Had coolant & fuel flushed out also thanks to Paul reminding me.Paul Niemiec was my representative. He got done what needed to be fixed with the mechanic if course. Called next day picked my car up was still under warranty. On Thursday the 8th had to take her back in. Something broke up front, my warranty had expired on the 6th. On the way out He told me not charging you for diagnostic there something going on & we are going to take care of you to get you back on the road. Walked next door to see Bill Carrozza for another extended warranty he had allmy information saved from phone call night before. Bill explained in detail what each warranty would cover. He hooked me up with best plan. Next day around 9am Paul calls & says Tonia your car ready to pick up. I was shocked how quick it was. My caliper spring broke so it was quick job.when asked him what my bill was he said look you put new brakes on year ago, that he talked to Brian (guess the boss) & Brian told him don't charge her. I absolutely love these guys! They are honest good people to have working on your car!! If it the Quick Lube guys to big garage these guys are awesome!! My car goes to no one else to be work on. They care for there customers & the warm friendly service they give is the best!!! I highly recommend Coconut Point Ford from New car to keeping it maintained these guys rock!!!
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