"I found BMW of Westlake through an online car website because they had a specific BMW model that I was looking for. I live out of state, but I was able to work with Steve by email/phone to arrange payment ahead of time and then I flew out to pick up the car. Dirk picked me up from the airport and after my paperwork was done, he walked me through all of the car's features before I drove off. The entire process only took about an hour and Steve, Dirk, and everyone else at the dealership were great to work with!"

"My Husband and I had a great overall experience. Joshua West was amazing from start to finish. He took the time to explain everything to us and made it an easy transition from getting a rental car, to personally handing my key to me when the job was done. Its nice to deal with one person, rather than a few who really don't know the process of what you came in for. "