Florida BMW Dealers

First year service BMW X.3 2019 - pamagliato

Lee Woodruff is a knowledgeable and outstanding service consultant. Explains in detail every step of the way and answers all questions that I can understand.

Ferman MINI dealership is worth the drive. - LASmith

We had reservations about buying a car at a dealership 75 miles from home, but Ferman MINI is a world class dealership. Quality people from sales associate, to sales manager, finance director and service manager. And, the MINI product is so exciting and the driving experience one-of-a-kind. Sara Griffith is a star sales person. Great people skills, incredibly knowledgeable and passionate about the MINI brand, patient and helpful in answering questions and providing information. She also gave us an exhilarating warm-up test ride and volunteered to drive our new vehicle to our home in Sarasota to spare us another trip to Clearwater area. We look forward to working with her again on another exciting MINI purchase in the future.

Outstanding service as usual! Outstanding customer service! - BMW Review

I have been dealing with Chuck for approximately the past six years. He is always very professional, knowledgeable and very thorough when dealing with my vehicle! Chuck always goes out of his way to make sure everything that was performed with my vehicle is explained very thoroughly and makes sure my experience at the dealership is second to none! I honestly couldn't ask for a better service advisor than Chuck! He is a very valued member of the Germain BMW Team!

Great service & great deals - AndresAHE

Mr. Vyas offered us great service, respect and comfort throughout the whole process of acquiring my new BMW. Incredibly professional, very honest and trustworthy, the whole experience felt amazing.

Unprecedented customer service - Toml12450

Excellent customer service uncomprable to any other dealership owned by Braman or any other There are closer dealerships to my home, but Braman bmw Jupiter far far exceeds the local competition

Very pleasant staff - folk.brouwer

We were pleased with our treatment but it took a very long time to process us through the entire buying cycle. In the END we were happy though.

Christmas Eve,eve disaster! - Sandy

While staying with my son for Chrismas my car was stolen and totaled in a police chase! My son said don’t worry we’ll call Nicole! That began a wonderful relationship with a caring knowledgeable salesperson. She held our hand thru an emotional trying time. We recently leased our second car from her and she is still the same caring compassionate person. You could not ask for any better.

Happy BMW Owner - Vero Real Estate Broker

I live in the next city over and they sent someone to pick up my car, leave me a loaner and return my car later in the day. It made a world of difference in my working that day or spending it on the road. They totally listened to and understood my situation. They were more than accommodating and courteous - they were honest and fair.

Great Experience - MCOSR

I bought a 1 year old F250 from BMW/Porsche of Ocala recently. Darnell Riley, my sales associate, was excellent. He was thorough, helpful and professional. We made the deal over the phone a few days after my test drive. Knowing I was time crunched when coming to make the transaction he had all the paperwork prepared and waiting. I highly recommend Darnell and all the folks at this dealership.

Best service ever - excelence of service

Braman Bmw is the best. We have been buying our cars for 20 years. Ezequiel , our sales representative treated us like family, and we definitely recommend him and Braman to everyone who likes best customer . Thank you Ezequiel and Thank you Braman. We love our new car

Awesome experience with my First BMW - Andrei

I and my wife bought here the car I wanted at Fields BMW Lakeland and was pleased with the dealership. We bought a BMW 5 Series GT. They made the process easy and even beat my pre-approved 3.49% interest rate with a 2.99% BMW rate, a very good rate for a used car. There was no pressure to buy extra warranties or services. Our sales was Noor Audi and she was very polite and friendly. I would recommend them to anyone.

Puchased pre-owned 2018 Ford Mustang - annemcd19

Our salesperson Michael Ugarte & all the staff @ Field's BMW made our car buying experience easy & enjoyable. We flew into Daytona from Boston & they picked us up at the airport. Thanks so much for everything!

The best Dealership - Mabel rodriguez

100% happy with the services.. the salesman that Worked with me is the best.. professional and very friendly.. I recommended the dealer and the salesman to anybody. Im very happy with the service.

Horrible Used Car Buying Experience - FrustratedBuyer

Good initial experience turned horrible. After dealing over the phone and email for a few days with a delightful salesperson, Paul, we decided to haul the family *2.5 hours* on a Sunday to the dealership to check out a used vehicle. When we arrived, we noticed an oil leak. Tim, one of the sales managers, appeared embarrassed that this could occur, took it around to the service department and proceeded to tell us that they would take a look at it for the next few hours. We traipsed the family around G'ville only to receive an apologetic call from Tim saying the vehicle wouldn't be ready to be test-driven that day and that they would DELIVER it to us the next day for a better experience. Next day came, no calls from Tim were returned. We managed to get a hold of Mike, the other sales manager, who promptly told us that there would be a "meeting" the next day about the vehicle and there was a lot of interest. We emailed and phoned again - no reply. Called again and finally got Paul who apparently wasn't even aware of a "meeting." Within 30 minutes, Mike called us back saying they had SOLD THE CAR. Not sure if it went to another dealer or a private sale, but needless to say, we're ticked off that we went all the way there, then later promised a home delivery, only for them to yank us around - our time is too valuable for this nonsense. Paul was helpful and followed up repeatedly. Once the two sales managers were involved, all bets were off. And we were prepared to buy it in cash. Don't be fooled by any "white glove, high-touch" service... it's all smoke and mirrors.

Great Customer service - Walker

They were very helpful throughout the car buying process. I worked with Jorge, who was awesome and I would recommend to anyone to buy my car. Don, the genius was very helpful as well in learning to work all the tech in my new car.

Below average maintenance customer service - sgiraldo

The sales department is great. Maintenance is a very different story, I had nail on a run flat tire on my X3, I tried to call the service department but I could never reach anyone. Decided to drive there after work, I was informed that my tire needed to be ordered and the install would not take more than 45 minutes. Since I could not be there at the timed agreed upon and no loaner vehicles where available, I asked my wife to take the vehicle for the replacement. She was at the dealership for almost 3 hours! No one talked to her, updated her or even attempted to apologize for the delay. when I got home from work I took a look at the vehicle and noticed how dirty and covered in light brown grease (from the tire mount) the rim was. I expect more from a luxury brand, maintenance and professionalism is what keeps customers like me loyal to a brand, not the sales and the brand itself.

Could not believe what we were hearing - hcars

We took our car in there as there was recalls on the airbags. The car wasn’t there for more than two hours and they’re trying to tell me that I need new brake pads, new lift points and had to turn a brake light off. Which was gonna be $1466.49 seven cents The funny part we did the brakes two days before the car went in to their shop. We got the car back for two days after they worked on the recalled airbags and a new driveshaft the car was running rough. Took the car back in then they told me we’re gonna have to replace all the injectors for $7457. By this time I couldn’t believe what I’m hearing, 10 minutes later I get a phone call from the dealership that my engine light has just come on and my car is running rough but for $8923 it all could be fixed so I took my chances and pick my car back up brought it home, changed the fuel filter for $39.99 and that fixed my problem. Sometimes free lemonade and poundcake ain’t worth it.

Quickest and Easiest Car Purchase Ever!! - hwafl70

As a financial advisor, I assist clients/friends with car purchases. I was sent a link from my client to a car he saw and got sales numbers from a local dealer. I called David, a person I have worked with in the past. Within 10 minutes he found a matching car in their inventory and finalized numbers that were thousands less than the other dealer! There was no pressure and the car was delivered to my client that night! Everything was so smooth and Majed who delivered the car could not have been more pleasant and caring. Thanks for the great care!!

Another great deal at Tom Bush - Sheryl E

This is my second BMW from these guys. Told them what I wanted, and they got it done. Bryan was the bomb, and when he relocated and Walt took over, the change over was a great example of good teamwork. I will not purchase a BMW from anywhere else in this part of the country. 💕

Worst car dealership - babyjay

This is the worst car dealership I have ever dealt with. Please do not buy your car here!!!!! They ripped me off on my car purchase in 07/2017.I bought a BMW X1 28i drive 2017 with 3400 mileage (a loaner vehicle) that the sales rep said was a great deal because the 328i I originally bought from them was under a bad contract. One week later, I had tire issues and they wanted me to pay for a new tire. I refused and requested my old car back and suddenly they were willing to give me a new tire. Went into the office yesterday as the other three tires are giving me issues and realized none of my tires were ever under warranty and they had placed 2016 tires on a 2017 car. Jon Husom (service manager) and Nicholas Gambardella (service director) basically treated me like an animal. They were brought in to help me with issue, never introduced themselves or shaked my hand. They spoke to me as if I was stupid and illiterate. they were very unprofessional. They treated me like an animal!!!! I requested to speak to general manager while I was on property and was given a phone number that I called and was placed on hold for about 45 mins by someone named Kimberly, who she stated she was "an assistant". Upon further investigation, I was notified that my car is also under recall and I was never notified by BMW about this. I am basically driving " a salad". My contract has me paying $800 for a car that I still owe $44,000 on, which was supposedly "a great deal" as stated by sales rep. They took advantage of me because I am a female and knew nothing about buying a car. They are thieves!!!!! I have yet to speak to the general manager , Michael Perrault. They brought in another guy to speak with me yesterday while I was on property and he identified himself as a manager, but upon further investigation from someone that worked at BMW, I was informed he was a sales rep. They are unethical and unprofessional. What confirmed to me yesterday that I was in a bad deal, which they all knew about was when I was addressing my complaints to Jon Husom (service manager) and he never gave me any eye contact throughout the whole conversation, They are all aware of this bad sale and they are trying to ignore it and cover it up. I also requested for copies of my sales documents and the service manager Mr. Husom, left to print them while I was there and never returned with the documents. I was on property for over 4 hours trying to resolve this issue and never got a resolution. In addition, while I was there and when I was there for previous services on my car, I was still not notified that my car has a recall on it. I will broadcast my story to every media until it is heard.

Great Experience - Karen C

I purchased a BMW i3 REX and had a great experience. They were very competitive on the pricing. From dealing with Jerry (sales rep) to signing my paperwork with Isaac (financial services manager) they are a FIRST CLASS dealership. I was scheduled to fly into Fort Lauderdale to take delivery the day of Dorian's (hurricane) arrival. I was delayed one day, due to the Airport being closed. Jerry sent me a video of where my car was stored inside the garage, to ensure me the car was safe and sound. They were very efficient and had everything ready upon my arrival. Jerry even picked me up at the airport. I would highly recommend this dealership.

Best Car buying Experience in a long time! - FMC Vero

What Lindsey and Frank were able to do to not only press the limits of customer service in patience and professionalism -- but also to deliver the attention and dedication in dealing with my "options" I placed out there should be commended beyond the norm. Their responsiveness and demeanor to always be in that "what can I do for you next" attitude was just another factor in my decision beyond just the price! Which can't go unmentioned (no matter how hard it was to do)- :0) Mike P. also maintained the excellence by producing that fun & enjoyable personality to make the whole "paperwork thing" as easy and comfortable as would never be expected from my past experiences. BTW--the X3 was terrific on the ride home--we're gonna enjoy this car.

STAY AWAY - Stella

I bought a used car 24 days ago from SANDY SANSING PENSACOLA. Two days after purchase the oil light came on. I took it in to PepBoys and had an oil change and tire rotation. Three days ago the check engine light came on. PepBoys put it on the computer and said the High Pressure Fuel Pump was bad . It will cost $1600.00 to repair. No one at Sandy Sansing will return my calls. The vehicle still has the 30 day paper tag on it. I’m a cancer patient who travels regularly to Atlanta Emory Hospital for treatment. Has anyone else experienced this fro that car dealership? I thought they were supposed to be a reputable organization. I’m newer to the area and very shocked by this!!!!

Horrible customer service - DO NOT WASTE YOUR TIME HERE - Disappointed customer

We brought our BMW here for scheduled maintenance (having bought it elsewhere). I would NEVER return. They did not great us when we arrived. We were told to wait for the service person assigned to us; but no one came to help us (we had a scheduled appointment time and we were on time). We had to go find someone to help us. The service person called to tell us we needed additional service. We agreed to the service and asked if the vehicle would be ready by the end of the day. We were told that this was likely. We did not receive a call at the end of the day. The next morning we called for a status and were told that our service person was not in yet. We asked for someone else to call - no call. An hour later the service person called to say the vehicle was ready late the the day prior - but no one called to tell us. When we arrived to pick up the vehicle we were not greeted, and no one said thank you. By contrast we had a Toyota serviced the next day at Deerfield Toyota and had a fabulous experience from start to finish. We will never return to this dealership and will never buy a car from them. It is worth traveling to Delray or Jupiter to buy your next vehicle.

Poor customer service - Bella

Lack of communication didn’t have a loaner car until 6 weeks into service. Which was unacceptable. I will have to pay for the rental car because of this

Excellent Service and Attention to Detail - billstone5444

Amazing communication and service from beginning to end of my purchase. I highly recommend this dealership especially if you are a first time BMW buyer.

Terrible organization - Bigpinejen

They did lousy work on my car and refuse any responsibility. It cost me thousands. Avoid them like the plague. They don’t return calls. Nonexistent customer service.

Extremely unprofessional - MD

Don't go to this place extremely bad service, never seen anything like that. Very dishonest people. Buy from a different dealer who appreciates your business.

Horrible - jduggan

This dealership is one of the worst I have ever dealt with. Both service and sales always caused a headache. Whether it was having to resign my finance paperwork 3 times, the Certified Pre-Owned Volkswagen that we bought having to be put in the shop 4 times in the 8 months that we owned it (bought new VW at different dealership due to so many problems with CPO we bought at Fields), and to top it all off I get my personal belongings stolen out of the cars glove box when its getting fixed for the 4th time and when I tell them about the stolen items all I get is a "I'm sorry" and a "complimentary oil change". Avoid this dealership at ALL costs.