Florida BMW Dealers

Ian (Service advisor), went up and above to help me with... - jjwalker80

Ian (Service advisor), went up and above to help me with the service if my 5 series BMW. It was painless and a good experience and will be taking my car there from now on eventhough it's a 90 minute drive away.

Enjoy the experience very knowledgeable sales people I... - lauren

Enjoy the experience very knowledgeable sales people I was happy with changing from Mercedes over to BMW thank you tell her buddy it was a great experience

EXCELLENCE!!!! NOWHERE ELSE BUT BRAMAN!!Fernando Garcia... - tony

EXCELLENCE!!!! NOWHERE ELSE BUT BRAMAN!! Fernando Garcia is THE BEST! And Felipe in service is amazing. Every aspect of the service experience was WORLD CLASS!

My favorite place to buy a car! Dallas was easy to work... - jaydenlc

My favorite place to buy a car! Dallas was easy to work with, not pushy, and able to make it happen within my budget. Closing was also a great experience! I have purchased three cars here and referred others who have only said great things. From sales to service this is a top notch experience!

Very pleased with the service and sales department. They... - BIGMAC6541@verizon.net

Very pleased with the service and sales department. They went out of their way to find the vehicle we wanted This is the second vehicle we purchased in just over a year.

Great service on an alignment for a Mini. Mersadis... - pries7pete

Great service on an alignment for a Mini. Mersadis (Service Writer) was friendly and competent. They allowed me into the garage to look at the car with the mechanic to make a decision about part replacement before proceeding with the additional work. Great communication and a follow up a few days later to complete the transaction. Great job. Recommend this shop.

Just purchased my dream car today from Braman West Palm... - Theadep

Just purchased my dream car today from Braman West Palm Beach. We had the pleasure of working with Anthony this afternoon! He was so friendly, helpful, knowledgeable, and really took the stress out of the buying process. We really enjoyed our entire experience at Braman, but Anthony and Ramon (our financier) truly made this an awesome memory. Working with Anthony felt like we were working with a longtime, trusted friend. He even took the time to sync and pair my phone with my new vehicle! We even shared pictures of our dogs with each other. The little things like that really meant a lot to us and when my boyfriend is ready to trade in his truck for a luxury car, Anthony will be our 1st phone call! Can’t say enough positive things to sum up our experience and our client advisor, Anthony. Between Anthony and Ramon, our expectations were exceeded and the process was a breeze. Thanks again!

Gary Mack was super helpful right from the get go!!... - lenexis

Gary Mack was super helpful right from the get go!! Everyone was very nice and helpful too. I was in and out very quickly. Overall I’m very happy about the entire experience!

Excellent customer service. Frank Fuzer was helpful and... - Torresj0781

Excellent customer service. Frank Fuzer was helpful and able to get me in the car I wanted and price point. Highly recommend. Fast service thanks

I leased a M340i and was treated very well as usual even... - carlmc

I leased a M340i and was treated very well as usual even in this tough car market. I would highly recommend this dealership to anyone interested in a new or used BMW.

Very nice and professional people. Fast and quick getting... - vaacr

Very nice and professional people. Fast and quick getting my car wash. Love the atmosphere. Nice and clean and they serve snacks and drinks. Thanks

Ask for Erick Martinez. He has helped us for years. He is... - Kirkpatrick Family

Ask for Erick Martinez. He has helped us for years. He is fair, honest, knowledgeable, experienced,and dependable but most of all .....kind hearted! He is one in a million! Erick explodes with personality and friendliness!! He has gone out of his way to make sure my family was always happy! I can be a hard one to please, but Erick always finds a way. The general manager has been loyal to us and stands by BMWs promise. The finance department isn’t to shabby either.....can not leave out the amazing Chase! Always a fun time when Erick and Chase are around! Hope this review gets Erick some business.

Mr.Christian Girard was very polite & professional.... - Beast330iMsport2021

Mr.Christian Girard was very polite & professional. Christian answered any/all questions I had with great knowledge & a strong sense of expertise. He is proud of the brand & after only having my new car for 48hours I can clearly see why! Mr.Steve Ghoulami was very personable & professional, a very nice human being. Overall I enjoyed my experience & will be referring friends/family to them with confidence.

I recently purchased my 2nd BMW from Tom Bush Orange... - obrien.pd2

I recently purchased my 2nd BMW from Tom Bush Orange Park. My sales associate, Isaac was very professional, knowledgeable & personable. He always returned my texts or calls in a timely manner. He did everything he could to assist me in my transaction. I absolutely recommend Tom Bush BMW.

I went to this dealership expecting to test drive a BMW... - Tracy L.

I went to this dealership expecting to test drive a BMW X1 and ended up leaving with a better purchase a BMW X 3. My sales representative Zoltan, was and is an excellent man, from great customer service, to genuinely making sure I was happy with my purchase. He made me feel like I deserved to have a great car and because of him I'm thankful!!! I highly recommend him.

Wonderful experience with everyone at BMW Gainesville.... - Carolyn

Wonderful experience with everyone at BMW Gainesville. Charles was honest, efficient, easy to work with. I received pictures of the outside and inside of the car and a video before going to the dealership in person. Charles and Scott worked with me on a trade-in of a 14 year old Camry. We drove from Palm Coast to buy a new 2020 330i in the color we wanted. Drive home in the exact car I wanted.

STAY WELL AWAY!!!!!!!!!!!!!!!!IF YOU WANT TO BE TREATED... - NOW A FORMER BMW CUSTOMER

STAY WELL AWAY!!!!!!!!!!!!!!!! IF YOU WANT TO BE TREATED LIKE VALUED CUSTOMER, THIS IS NOT THE PLACE FOR YOU - GO TO MERCEDES IN MAITLAND. CONVERSELY, IF YOU DON'T WANT TO BE RIPPED OFF AND MISOLD A LEASE/PURCHASE - GO TO MERCEDES IN MAITLAND. ALSO, STAY WELL AWAY FROM ANY OF THEIR PROTECTION PACKAGES, THEY ARENT WORTH THE PAPER THE ARE WRITTEN ON – LET ALONE THE MONEY YOU PAY FOR THEM… IF YOU WANT IMMENSE CUSTOMER SERVICE - GO TO MERCEDES IN MAITLAND. IF YOU WANT A REFERESHING CHANGE OF PACE, WHERE SALESPEOPLE ACTUALLY LISTEN, ENGAGE, SYMPATHISE AND EMPATHISE. THEN FORMULATE A PLAN THAT BEST SUITS YOUR REQUIREMENTS AND BUDGET - GO TO MERCEDES IN MAITLAND. NEVER HAVE I COME ACROSS CANTANKEROUS ATTITUDES LIKE I HAVE HERE! A HOARD OF UNDER-ACHIEVING, ELTITEST, ARROGANT AND SELFRIGHTEOUS CLOWNS. EVEN SALES MANAGERS ARE NOT INTERESTED WHEN YOU SPECIFICALLY REQUEST THEY HANDLE YOUR CASE. NIETHER ARE THEY PREPARED TO WORK WITH YOU. LET ALONE STANDARD SALESPEOPLE/CLIENT MANAGERS. ITS FIELD’S WAY OR NO WAY… WHAT I AM SAYING IS, GO ANYWHERE WHERE THERE IS NO AFFILATION TO FIELDS AUTO... WHAT A JOKE! THIS SADLY SPELLS THE END OF A NEARLY 10 YEAR RELATIONSHIP WITH BMW, A RELATIONSHIP BUILT ON PRIDE, HONESTY AND INTEGRETY IN THE UK. WHICH I ANTICIAPTED WOULD BE MIRRORED IN THE US. HOW WRONG WAS I…! I HAD ABSOLUTE CONFIDENCE AND RESPECT FOR SOPER BMW IN LINCOLN, UK. FIELDS BMW WINTER PARK THE COMPLETE OPPOSITE! BEYOND DISSATISFIED AND DISGUSTED! ABSOLUTEY TERRIBLE EXPERIENCE AND ITS SAFE TO SAY WHO WON MY BUSINESS!

This was the transaction everyone should have. The... - Pattycansell

This was the transaction everyone should have. The salesman knew what I wanted and expected. I have done business with Mercedes of Gainesville since 1989. There service was bad there Receptionist almost called me a lair over work not preformed. The bought my car back to me and the engine light came on and they told me I had to wait 3 weeks for a service Loan. My car was still under warranty. By chance I called BMW and was treated like a queen. Everyone was pleasant an they did everything I expected and more. I know I am at the right place now and will be a long time customer with them. People if treated right will pick people first then the product. Then if the product is good, it is a deal. This was a very good experience. I have already sent the a good lead for another customer that I am sure will buy. This is a great dealership!

Carlos was very knowledgeable and answered our questions... - whiskeyman

Carlos was very knowledgeable and answered our questions right away. He remembered us from the last time we bought a car which was nice. Very helpful throughout the whole process. Would definitely come back to him next time.

Carlton was amazing . I went to the dealer 3 x before... - jpeavy1068

Carlton was amazing . I went to the dealer 3 x before purchasing ..He got my husband and I the right car at the best price possible

Salesman was not knowledgable about the vehicles. He... - anonymousbuyer

Salesman was not knowledgable about the vehicles. He walked me out in the mid-day Florida summer sun to look at cars that he had the wrong key for. Kept calling me by the wrong name, and the name changed twice during the encounter. If this is how you get a BMW, I'm not interested.

We have purchased multiple vehicles from Fields South... - Rlm1368

We have purchased multiple vehicles from Fields South Orlando with the same result... Fantastic customer service every time!!!! Thank you for always taking care of our families automotive needs.

Thank you Randy for very easy, enjoyable, professional... - timeflys767

Thank you Randy for very easy, enjoyable, professional straight forward buying experience. I love my darling new vehicle. Excellent BMW dealership. I have purchased multiple cars here and have always had excellent service.

Beware! Misogynistic GM lacking integrity. Scheduled 6PM... - TheMissile

Beware! Misogynistic GM lacking integrity. Scheduled 6PM appointment...drove 351 miles - ONE WAY - only to have car sold. GM falsely blamed female associate...poor management!

This review is for BMW Financial. I have no issues with... - johnstafford

This review is for BMW Financial. I have no issues with Vista. BMW 230i convertible I returned the car to Vista Pompano Beach Florida yesterday. I was told on the pre-inspection, “Do not drive the car more than needed because your tires are close to being replaced”.   We did not drive the car more than an additional 40 miles (it only had 13+ miles on it in 3 years). Yesterday I was told “the machine told us you have to pay $1200 for tires”.  How can those tires only get less than 14,000 miles on them?!?  My wife (72 years old) does not squeal the tires!!!  I am a retired Driver Education teacher with Broward County Public Schools.  I took GREAT CARE OF THAT CAR. it looks brand new and kept up with the service. The service Dept agreed with my evaluation. This is thievery, in my opinion!  I will never lease a BMW again. And will tell my story to everyone I see.  John E Stafford 981 Se 5 Avenue Pompano Beach Fl 33060

We bought a 2019 BMW 340i w an extended warranty service... - dmt.caballero

We bought a 2019 BMW 340i w an extended warranty service plan up to 6yrs/75 miles. It was explained "verbally" that it will include brakes and wipes change; however, then the time came, we found out that the service plan did not include what it was offered and what we signed for. About 2 weeks ago, the time for brake change came up, and the service advisor Xenia D Leon, told us that the extended service plan we pay for when the car was bought did not include the brakes and wipes. My husband and I felt like we were scammed by BMW because the person in the warranty department lied to us just to "sell". We "swallow" the deceit of BMW's service plan and move forward to agree to pay for the brake change. Xenia explained BMW had a brakes/wipes plan for about $700's that was covering brake change for 3 yrs. We accepted it, and once again...she calls to tell us the plan offered and paid for regarding the brakes was "rejected" due to the "extended services plan" that the car has. ???!!! How could it be possible that BMW rejected a coverage of a product because an expensive new car had an extended service warranty!?? Does that make any sense?? I left two voice messages to Eduardo and Marc or similar names that were supposed to be the supervisors or managers requesting a call back regarding this situation, and none of them have called me to give me an explanation. Very poor customer service. No stars would be given if asked to. After finish w this car, I would never buy anything from South Motors BMW and I would not recommend no one to either.

The worst dealer they still have my car going to 3 months... - Otmane117

The worst dealer they still have my car going to 3 months now in the service I paid $6000 and after one day driving my car same issues started took it back now they asking for$ 10000 more . And all the issues were from the recall on the car

Spoke with their sales dept. about a used Genesis GV80.... - yojoe23

Spoke with their sales dept. about a used Genesis GV80. While on the way to dealership the following day they sold vehicle while I was en route. Not even 1 hour beforehand I was told to keep coming to come make a deal on the vehicle. To say that this establishment prioritizes SALES over CUSTOMERS is an understatement. Obviously, I would recommend you find your Bimmer, or other high-end luxury vehicle elsewhere at a dealership with service that matches the quality off the product being offered...

This dealership is horribly unprofessional. It is not... - Yusi

This dealership is horribly unprofessional. It is not just one visit but on at least 3 occasions over the past several months they give the BMW brand a bad name. The service department should be named the “lack of service” department. They are trying to take advantage of customers, “repaired” and AC that did not have any issues and charged warranty, don’t repair items that are defective and try to charge me outrageous charges, refuse to give the contact information for supervisors when asked. They invested a ton of money in a beautiful new dealership but the service department continues to be run the same way and really is a negative to the brand. This is my second BMW (great supporter while I lived in Texas) but will probably be my last now that I live near this dealership.