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Truly appreciate all Dave did to find my dream car. I... - jenlp803
Truly appreciate all Dave did to find my dream car. I will be calling Dave when the time comes to buy my next BMW. Thank you, you are awesome!
Top Reviewed Specialists At This Dealership
Internet Sales Director
The entire team and process of purchasing our new BMW... - Bellanancy1
The entire team and process of purchasing our new BMW especially Paul our salesperson was exceptional and exceeded our best experience and expectations! 5-Star truly earned.
Elvis was by far the best salesman I've ever worked with.... - Sagaral_William
Elvis was by far the best salesman I've ever worked with. He was very friendly and willing to help us out with our goal in purchasing my new car. Straight to the point. The dealership was great including all the staff. It was probably the fastest purchase I've ever made. From the time I test drove the car, to the time we signed the paperwork, it had to have been only a couple hours. Overall we had a great experience and we would highly recommend Elvis and the dealership to our friends and family.
Internet sales Manager
2020 review - This is now the 2nd car my wife and I have... - Joshua.romano
2020 review - This is now the 2nd car my wife and I have purchased from Weatherford Bmw. To say we are happy with the service would be an understatement. Renold and everyone else made this such an easy process just like last time. Again I highly recommend them.
2017 review- The whole weatherford staff has been amazing and was great to work with. Renold especially was a huge help. Please check them out if you are looking for a BMW
Again, I will start by BRAGGING about the service... - ALBERT.TANAN
Again, I will start by BRAGGING about the service provided by Pacific BMW, AMAZING!!!
Dropped my car off for a small problem, had the problem fixed and car returned to me all within 3-4 hours.
Do you want QUALITY service with even BETTER customers service? This is the place and Narek Petrosian is the man!!
Internet Sales Manager
Dennis is always dependable, efficient, and has great... - tsw115
Dennis is always dependable, efficient, and has great communication skills. Have used him over 10 cars and have great confidence in his abilities. Many thanks.
Internet Client Advisor
Jessy is the best. - sdsualums
My second lease here (5 total BMW leases) and Jessy always gets me a great deal and makes it easy. I will use hims again for sure.
Product and Marketing Genius
Sales and Fleet Manager
Pre-Owned Sales Manager
BMW Concord - maryanne.lopez
We purchased a 2017 640i Gran Coupe, our sales person was Jackie.
Seamless process overall from the test drive to actually purchasing this beauty.
Jackie was awesome to work with and answered all of our questions with expertise and knowledge.
Also, Dakota was great with showing us the overall hot points of our car!
Thank you BMW Concord and Jackie!
Knowledgeable, responsive and extremely helpful in... - Nchen
Knowledgeable, responsive and extremely helpful in purchasing a used 2017 I3. Kevin was "no flash" just facts that were constructive to our sales transaction. He made sure we had all the accessories for the i3, full tank of gas since we were out town buyers. Great buying experience.
Great prompt service! I found the perfect car here at... - drdarren
Great prompt service! I found the perfect car here at the right price. Thanks to Ahmed for responding to my needs and creating a smooth transaction. I love my i3 :)
Great cars/Best Team - gilcaravantes
Almost impress me the quality of service I get from Niello BMW. Sales, service or parts, the Team at Niello is very knowledgeable and always greet you with a smile.. Making Car buying a breeze.
This was absolutely the best car buying experience I have... - mgayden
This was absolutely the best car buying experience I have ever had. Starting with the professionalism of Ms. Bridgette Ledger and her welcoming presentation when I called the dealership, to my Sales Rep Irvin Fonseca, and the Finance Manager Mark, everyone there made everything easy and comfortable, answering every question and addressing all of my concerns. This dealership is all about EXCELLENCE!!! Thank You Nick Alexander imports!!!
Just purchased a BMW M550i certified. I called the... - Cpatel
Just purchased a BMW M550i certified. I called the dealership once i found the car on internet. First they told me it was being certified and not available. Hour later they called and told me it will be available next morning. Got there sharp 9:30am after 3 hour drive. At 10am as they opened we saw the car and it was dirty. Hamid assured me the car was inspected and certified. He stated they will detail the car before i go home, after spending few hour with getting paper work done, finally the moment came for me to take my car. It was not cleaned and in same condition. Due to 3 hour drive home, i decided to take the car as is. A week later the front tire blew on the freeway, luckily no one hurt. Tow the car at BMW Encinitas, they inspected the car and told me this car should have never been on the road, once on the lift we could other tires with steel threads showing. Had to replace all tires. I called Rusnak BMW and left several messages for the GM. mr Christ, over five day period, he never bothered returning my call. This guys run a very bad dealership, beware they are the worst car sales people I have met, and i have met many in last 30 years.
very pleased with sevice I got. They were on time, very... - amiraftab
very pleased with sevice I got. They were on time, very friedly and professionl. Listened to my concern and got very nice loaner car. Thanks
I like the advisory his name Scott, he is so nice and... - Joycelyn
I like the advisory his name Scott, he is so nice and this is my 3rd I meet advisory but Scott is the best, very helpful and he know right away what I need . He do the excellent job to my car and I will keep him as my forever advisory.
The service from Anna Kwon & Joe Campo with BMW Monterey... - LaurenSpencer
The service from Anna Kwon & Joe Campo with BMW Monterey was outstanding. From the moment I was greeted in the parking area and given directions where to go, I was pleased with the attention to detail that BMW Monterey gave me. Anna Kwon assisted me with an overnight loaner car, and she was friendly and warm. Joe Campo the service advisor communicated with me every step of the way. I was very impressed with the BMW Monterey dealership. They are a step above most service oriented businesses. I highly recommend them.
We had a great experience with Irvine bmw. Andrei... - yijeon
We had a great experience with Irvine bmw. Andrei Maldareanu from sales did an awesome job and answered all our question about the i3. Great customer service
Good experience. We enjoyed working with Michael Wyland a... - Tom
Good experience. We enjoyed working with Michael Wyland a great salesperson! Very knowledgeable with a great personality and very attentive, thorough and accommodating. Glad we were able to work with Michael on this transaction.
Great customer service. Kudos to Service advisor Mark... - Cdefalla
Great customer service. Kudos to Service advisor Mark Caudillo for listening to the problems experiencing an excellent follow up on the progress of the repairs needed
Definitely THE place to go if you want attentive to... - Kayla
Definitely THE place to go if you want attentive to detail and excellent customer service. My experience was only with Christopher Phan tho! See him.
Rob did a great job of describing the features of the car... - gsparks100
Rob did a great job of describing the features of the car compared to similar models. He also went out of his to deliver the car to me at much inconvenience to himself. I could ask for a better experience. Especially in time so f Covid.
Hands down, this is the best experience I’ve ever had... - Sue
Hands down, this is the best experience I’ve ever had purchasing a vehicle. John D. and the team were extremely helpful, polite, knowledgeable and professional in helping me to choose my vehicle. There was no pressure to make a decision and John went above and beyond to answer my questions.
Absolutely delightful experience.
The Kearny Mesa dealership has no comparison, always as... - OF
The Kearny Mesa dealership has no comparison, always as it’s best. The service department is just awesome, but what makes the difference is getting the best service advisor, so thumbs up for Caroline Cook as she gets a golden star for receiving and following up with the appointment and service overall.
I really appreciated Donald holding my car for me as I... - Michael
I really appreciated Donald holding my car for me as I drove from San Diego. The excellent staff made the transaction fast, easy, and convenient!
I just purchased my second BMW from Ed Fuentes. The whole... - David
I just purchased my second BMW from Ed Fuentes. The whole process was so smooth and he is very honest and upfront!! I highly recommend him and this dealership as a whole!! Great people. Brad is finance is also very good!!
Great service , my advisor is Fabian, very friendly, and... - Rsarmiento55
Great service , my advisor is Fabian, very friendly, and great ambiance in the waiting room. I will recommend this place to everyone, and join the BMW Family
Very nice dealership .Joshua is very good and is so... - Lekha.venki17
Very nice dealership .
Joshua is very good and is so responsive to all our concerns and have provided everything whatever we wanted . We will recommend him to whoever wants to buy here
My service appointment was great today, because my... - rockiequel
My service appointment was great today, because my 'service adviser STEVE V was such a pleasure.
Its genuinely friendly people who are nice to associate with in any manner.
Keep it up :)
I don't appreciate the rude customer service given by... - jaytweetyfoor
I don't appreciate the rude customer service given by Robert Sayasit. I was patiently waiting in line for service and Robert overlooked me to help the man behind me. I was wearing a plain t-shirt and shorts. The man behind me was wearing a slack pant and button up. To ignore and overlook me is discrimination. When Robert finally decided to help me at the instruction of his manager, he was very disrespectful and was not consistent with the information given to me when I made the appointment. When I made the appointment via telephone, I requested a loaner vehicle (to get back and forth to work). I was told that one would be available for me when I brought the car in. I was told by Robert that recall services do not get a loaner car. He also told me that the service would take longer than a day when I was originally told it would take a few hours. The recall service is urgent to protect my safety as I'm driving the car. Robert turned me away because he didn't want to give me a loaner car.