797 Michigan Used Car Dealers

A no pressure sales environment . - jimharb

A no pressure sales environment . . . which was a big surprise to me. Unlike most dealerships I visited, MY Auto Group did not incessantly harrass me after my first visit. The salesman and sales aupervisor were accomodating, polite, and really down to earth.

I talked with Will the fixed operations director and he - michaelsbeck16

I talked with Will the fixed operations director and he explained and fix the problem. We are satisfied with what was arranged.

Just purchased a 2022 Chevy Silverado 1500 from Jasen - James and Carol S

Just purchased a 2022 Chevy Silverado 1500 from Jasen Raby this salesperson was fantastic and also very honest and transparent when it came to helping me. I went to the dealership a few times just to test drive different trucks. He also helped my son who we purchased a truck together. He gave us great customer service, he was honest, had great integrity and answered any questions we had with the vehicle. He bent over backwards to make myself and son happy! The experience I had with Jasen Raby was amazing and I would recommend anyone who is looking to purchase a vehicle is go talk to him. This was a great experience I had with him. When I signed the paperwork I also wanted to give kudos to Tyrone who was just very good and made the process in signing the paperwork smooth and no pressure to purchase anything else. He also answered any questions we had. The experience from Tyrone I would also give him a 5/5 as well. The experience from start to finish was fantastic and everyone was so friendly. My experience purchasing my first vehicle with this Dealership was amazing and I would recommend Allen Chevrolet Cadillac to anyone.

Stephen Vanderlinde was very help with my trade in. - amandalynn1975$$

Stephen Vanderlinde was very help with my trade in. He paid attention to detail. I would recommend Berger over and over again. Thank you so much for all your help I love my new car.

The people at Suburban Ford of Waterford go above and - pjwarden

The people at Suburban Ford of Waterford go above and beyond any dealership I have ever encountered. The service department is just fantastic. From the rentals to the write-up to top notch technicians, you just will not find better. I have recently had a few separate visits for my F-150 tremor, Expedition and Edge. From oil changes and tires to transmissions. Every visit has been five stars! I would like to personally like to the thank the following employee's: Mark Rydman for overseeing all repairs and taking care my rental need. Megan Tilley, Roland Hayes and Katie Cunningham for their outstanding write up's and communication throughout the process. Technicians Dustin Swindell, Kevin Goebel and Zeke Tilley for outstanding workmanship and professionalism. I have dealt with Lincoln and other Ford dealerships and none, and I mean none of them compare to Suburban Ford of Waterford.

Very professional and accommodating. - Pam.phelps0907

Very professional and accommodating. Friendly staff and very little waiting. I was in and out within 90 minutes for my car purchase.

My salesman Chris was awesome. - Cierra Smith

My salesman Chris was awesome. He was very patient and knowledgeable. He walked me through all of my options and made sure I got the best deal possible.

Having trouble with my ability to call a person from my - sandydebicki

Having trouble with my ability to call a person from my car phone, as well as the volume being inaudible, I pulled into Suburban Cadillac's maintenance department and was greeted by Jack Bergman. After explaining my frustration, he sat in the passenger's seat and worked out one of the problems fairly easily. What I saw then, was Jack reaching out to another service advisor to help solve the second issue. What impressed me the most was the teamwork between the two men, and how they listened to one another to get the final problem solved. I appreciated that with this dealership, teamwork brings results, and for me that is top-notch in my book!

From the start, the customer service here was the - Eboni Trusty

From the start, the customer service here was the ABSOLUTE BEST from all of the employees that I interacted with. My salesperson was Lori Wild, and I must say that she is OUTSTANDING! The dealership was extremely busy, but Lori took care of my every need. She is very professional, personable and hospitable and explained everything in great detail. The general sales manager as well as the finance manager were great also! Thank you all so much for your time, patience and follow-up calls!

Gabrielle was great! - michael.letvin

Gabrielle was great!! Their stock is very nice and reasonably priced. The closing guy came back with a higher price than what Gabby had brought back from her manager. We had already agreed to that price and paid a deposit according to that price so I was a little out off by that but otherwise it was a great experience.

Reka was absolutely the best, her communication and quick - Chief_1854

Reka was absolutely the best, her communication and quick response to any and all question was very professional and knowledgeable about the product and process of buying a CPO. I would highly recommend her to anyone looking for new or used MB.

All service has been completed at a timely fashion, work - keg3565

All service has been completed at a timely fashion, work has been great!! Service advisor Jacob Coulter has been very professional, keeps in touch regarding my vehicle while it is being worked on. I would not take my vehicle anywhere else and only see Jacob.

Everyone that I worked with at Feldman were very nice and - eramosa

Everyone that I worked with at Feldman were very nice and sincerely helpful. Great experience

I didn't think I would be able to purchase a vehicle - georgehkrueger

I didn't think I would be able to purchase a vehicle coming in. But with the great sales team they have, I left with a sweet ride that I just love!

Jacob was very helpful in finding the vehicle for me. - daniellarive24

Jacob was very helpful in finding the vehicle for me. He was friendly and accommodating.

Thank you Bobbie for all you help exploring new options - veronica.Williams

Thank you Bobbie for all you help exploring new options with me. Thanks again for all your help

Junior is amazing! - mjwillis2424

Junior is amazing!! I love how Junior and Caryn are a phenomenal team!! So super happy with the customer service I received today!!! Number one team!!!! Thank you so much for everything!!!

Buying a new vehicle can be (and often is) a stressful - bubak

Buying a new vehicle can be (and often is) a stressful and unpleasant experience. This was just the opposite. From the initial negotiation phase through the delivery and even the meeting with the finance guy, everything was top-notch. My salesman Zac, and Nate, the Sales Manager, made negotiations and delivery smooth and easy. Austin, "the finance guy," explained the packages he had to offer, but he wasn't pushy at all. Zac took the time to set up my Kia Connect app, and even though I was very familiar with the EV9 (having owned one before), he made sure that everything was in order, and he answered any questions that I had. Throughout the process, communication was outstanding. I live in Northwest Indiana, close to many Kia dealers in the Chicago metro area. Taking the time to shop at Fox Kia North in Grand Rapids turned out to be a very good decision.

Moving from Howell to Ypsilanti required local Chevrolet - Jay

Moving from Howell to Ypsilanti required local Chevrolet service center to be changed to Saline. I am happy experiencing customer service beyond expectations. Smiles, friendliness, & willing to communicate. Quick turn around: Wednesday my check engine light appeared. I called then dropped off Blazer overnight for tomorrow morning diagnostics. Thursday I received call and picked up vehicle. Delightful, fast & efficient service. Special thanks to Lori 202 for taking care of this service request. You're amazing!

Huge shoutout to David for making this one of the easiest - Pittstaylor123

Huge shoutout to David for making this one of the easiest car buying experiences I’ve had. Super responsive, great attitude, and went the extra mile to get everything lined up perfectly. Even handled home delivery which made it effortless on my end. Really appreciate all the work definitely ask for David if you’re in the market!

James and the sales team at Fox Subaru were awesome! - Val

James and the sales team at Fox Subaru were awesome! From the first inquiry to the final purchase, I could not have been more impressed. They even sent a porter to pick me up when I couldn’t juggle that. I will always buy my cars from James.

The grounds and facilities are pretty clean aside from - Dab Mac

The grounds and facilities are pretty clean aside from the bathroom… I had already done three weeks of research on my next vehicle, and I on my last test drive tour. GMC and Chevy were my final 2. I was looking to purchase a vehicle when I arrived, I walked around the showroom, then outside to view your lot, then the showroom again and I almost left because no one greeted me inside, and no one came outside to see if I needed any help. I was walking back to my car to go visit another lot then Del Hogan intercepted me and asked if needed anything. He was already busy helping another person and there were 2 available salespersons sitting in the showroom who said nothing. So when he stopped me I immediately said he would get my business. I was between the Yukon/Tahoe or Silverado/Sierra. Thanks to people like Del, you got the sale, he was busy, but not busy enough to greet and assist, I came back to purchase because of Del, the customer experience is the most important part about purchasing your vehicle. I left 2 other dealerships who ignored me inside and outside of there facilities even though they both had vehicles I WANTED to purchase. You should give Del a raise and a bonus for his customer service and support, he was great, straight forward and humble. Big thanks to Michelle Cafeo as well, she was great sharing and explaining the options available during the financial and add-on services portion of the buying process. I appreciate you two!!!

Dealership is very clean, neat and nice and the cars are - joelkinell

Dealership is very clean, neat and nice and the cars are beautiful! Best dealer experience I’ve had

We purchased a new Tucson 2 weeks ago. - ccc733

We purchased a new Tucson 2 weeks ago. Wisdom was our salesperson and he did a great job. He was very knowlegeable about the vehicle and answered all our questions, sometimes several times over in order to explain the technology to us. He was always polite and he seemed to want what was best for us.It was a great experience and everyone was wonderful to work with, Wisdom, Bill, and Theresa. It is a 1st class operation. Ron and Anna P.S.....The coffee there is wonderful

I have been leasing a new Rover every 3 years since the - sx

I have been leasing a new Rover every 3 years since the 90's. I have been through many dealerships and sales people along the way. Lenor Parvu at the Novi, Mi. dealership is clearly the best person I have ever worked and no she did not ask me to post a review. Lenor has the patience and perseverance to find the exact Rover you are looking for, and her follow up is great.

I can't thank the team at Westborn enough for the amazing - elyon412

I can't thank the team at Westborn enough for the amazing service on my car! My dealer Mike, who I've trusted for years, was able to get me in to finally fix my passenger window switch that had been broken for months(tried working with my local dealership but was running into issues). I drove all the way from Clarkston to Dearborn because I know the level of service here is always top notch. Mike checked with Josh in parts to make sure they had what I needed, and Josh made the part a priority. Tim, the service manager (another long-time connection), worked with my schedule and made sure a tech was ready for me as soon as I arrived. Marc, my tech, was awesome—quick, efficient, and professional. And a big shoutout to Dave the write-up guy too—can’t leave him out! I honestly don’t know what I’d do without this team. I’ll always buy my cars from Westborn knowing they’ve got my back if anything goes wrong. Thanks again!

6-27-2024: I went in with our 2018 Kia Soul, for the - discerning customer

6-27-2024: I went in with our 2018 Kia Soul, for the ignition lock security upgrade. For this particular visit; our experience was 5 star. John Czarniak, the Service Advisor, "rolled out the red carpet", and treated us like family. Our car was done sooner than expected, and we were happy to have the security upgrade. While I was in the write up area, I noticed that the several mechanical techs working on the cars all seemed to be working hard to get the cars done, and out. Our service experience was great.

buying my Jeep Grand Cherokee was smooth and easy. - nannydps42

buying my Jeep Grand Cherokee was smooth and easy. friendly staff not pushy and went over all the features on the vehicle before I took her home.

Labadie Toyota in Bay City is one of the best dealerships - slrohn1

Labadie Toyota in Bay City is one of the best dealerships I've ever worked with. I've purchased 2 pre-owned vehicles from them and cannot say enough about the amazing sales team. Their team listens and understands your needs, are friendly and make car buying fun. Justin, Cody and team were absolutely wonderful. They also have an excellent service department. Absolutely go buy that new Toyota or used or certified pre-owned from these guys. They will not let you down. I would give 10 stars if I could!

I bought my Fusion at Galesburg Ford. From start to... - ksk4canm

I bought my Fusion at Galesburg Ford. From start to finish, sale was a pleasure and since that time I have used the service department to keep my car in perfect shape! With 110,000 miles, I would say that Rob and his service team are doing a great job. Thank you, for keeping me on the road. Next purchase will definitely be at Galesburg Ford!