3,904 Texas SRT Service Centers

Service department is good. - cjtefft72

Service department is good. I wouldn’t buy a car from them because they charge over sticker and add a ton of extra fees

Charity Tant was very helpful and kind to me. - Markwg

Charity Tant was very helpful and kind to me.I had a great experience at your dealership. Thanks! Mark W Gregory

The oils change experience was streamlined. - Kimberly

The oils change experience was streamlined. I love that a free car wash was included and the waiting room was very nice.

Very professional and excellent work ,the workers are - hernandez_2586

Very professional and excellent work ,the workers are very nice and the building is very clean and waiting area very good as well

The repair on my Tahoe for hail damage took longer than - WEGE2000

The repair on my Tahoe for hail damage took longer than expected. It would have been nice to be kept up to date without me having to constantly call and check when my vehicle would be ready.

JC as a service advisor was great! - mccloskey1969

JC as a service advisor was great! He kept me up to date with the progress of my car. Tim (detailer in waiting) was very nice. Very personable, easy to talk with and really went above and beyond to make sure my experience was the best. I was there 4 hours and Tim ,JC and Danny helped the time go a bit faster

Shoutout to Richard Dunkerson (GM) and Bo Grant (Service) - mdehn

Shoutout to Richard Dunkerson (GM) and Bo Grant (Service) of Brinson Ford of Athens for the exceptional service I received this week, Even though I presented my Nissan Altima having electrical problems this Ford Dealership diagnosed the problem, provided a free loaner car, and did not overcharge for the over the top care they provided a non-Ford customer. They communicated with me by text as they progressed and even washed my car when completed. I cannot recommend this dealership highly enough for their professionalism and quality service. Having said that, I did give Bo (a rabid Alabama fan) grief over AL stealing my Univ of Washington Husky FB coach to replace Saban.

Had a problem and Patty , and Mary, took care of it and - mrkurtr

Had a problem and Patty , and Mary, took care of it and all is good in the universe

Very professionally recieved. - froemke

Very professionally recieved. Work was nicely done. Prices were accessible. Would have my vehicle serviced with them again.

Service was great, Tim was very helpful. - Stephen

Service was great, Tim was very helpful. I’ve never had a problem at Bob Tomes Ford.

Larry Davis always provides exceptional service and has - PEROMO73

Larry Davis always provides exceptional service and has impeccable communication. Always above and beyond my expectations.

The folks at Ft Worth Mitsubishi are always helpful, - Ike G

The folks at Ft Worth Mitsubishi are always helpful, courteous and do a great job of keeping their customers aware of what’s going on with their vehicles. Great work guys!

My first experience with a Sam Pack dealership was the - fredlcruze

My first experience with a Sam Pack dealership was the Carrollton dealership in 2006. I have been going to the Dallas location due to convenience and proximity. Their service there has gone downhill so bad that I cannot go there anymore. You are lucky if you get a response from them at all much less a prompt reply from managers on down. Mass confusion always. Very disappointing considering how it used to be. Possibly due to employee turnover. So, I searched the Carrollton location and found out that Clay Young was still there as was my salesman Rey Mendoza and Trey Russell. Also discovered some other employees in service department were still there. My first inquiry was to Clay, and lo and behold I received a very prompt, detailed response, fully answering my inquiry. I have not been back yet but that is my goal.

Good fast services always like using Aransas Auto Plex. - mark1708

Good fast services always like using Aransas Auto Plex. They always do what they say On time

She was amazing and worked with me getting my vehicle - CHADALY

She was amazing and worked with me getting my vehicle repaired. She also helped w/ rental and loner. Great service.

I bought my 2022 challenger on-line with the help of - Santiagol143

I bought my 2022 challenger on-line with the help of Chris Barrios and I will definitely recommend Lithia to my family and friends Chris went above and beyond to help me get the vehicle I was looking for not just tryingto make a sell.

Marcus was great, had me in and out quickly, and used my - madebymeme55

Marcus was great, had me in and out quickly, and used my coupon to save me money!

At service desk a lady and a gentleman went out of their - mrbean1906

At service desk a lady and a gentleman went out of their way to not only answer my question but came out to my car to see if they had given me the right answer… great service!!!

Great place got 2 cars from there and my next one will - rheena88

Great place got 2 cars from there and my next one will come from there

Love this place and the people in it too. - KATHERINE.HALL0825

Love this place and the people in it too. All the bases were well covered.

Rodney Lockett is an amazing professional who goes above - carolina.amaya333

Rodney Lockett is an amazing professional who goes above and beyond! He lead me through the possibilities I had with ref to my existing auto options. He is a though leader who understands the automotive and financial industries like few I know. I highly recommend him. You will enjoy true Customer Experience Successfully.

Wonderful services and exceptional personnel assisting - kkmtorres

Wonderful services and exceptional personnel assisting customers with their vehicle needs. They are very attentive.

Dealership researched the car I wanted, had it delivered - rebeccamattis1515

Dealership researched the car I wanted, had it delivered and work with me on my trade and payment for my new one.

Great service! - TMCCOY98

Great service! Amazing help on all questions I have had regarding my car for any accessories or maintenance!

It was great experience and they were super friendly. - Allendtaylor69

It was great experience and they were super friendly. They explained everything and it was great overall experience

Overall acceptable. - SKPAF

Overall acceptable. But did not clearly and thoroughly explain cost of service and what are the hidden costs and final total cost.

Great dealer ship with great staff, very open to any - Kate Jones

Great dealer ship with great staff, very open to any problem you may come across.

Mr. Gomez was super helpful! Every time I bring my - cejames777

Mr. Gomez was super helpful! Every time I bring my vehicle in, he's always professional

Good customer service and friendly staff and let you know - ms.rhonda4221

Good customer service and friendly staff and let you know if you have any problems while you're vehicle being service. They inspect everything and fast service

Service was completed in a timely manner, kept me updated - Daryl

Service was completed in a timely manner, kept me updated on progress and any issues encountered, very pleased with service.