"Made an appointment for my first service. (Oil change). Was told 1.5 hours. After 1.5 hours was told another 20-25 minutes….said today was busy and they were backed up. Appointments obviously are worthless. if they offered a loaner car it would ha e been better…to not waste my time!
"The possible outcomes of my car was explained throughly, which made it easier to decide on the next step. "