"I appreciate the courteous reception and the details of the service department. Prices are little higher at McDonald but for some things it is worth it.
" After deciding to evict the squirrels from our mothballed Jetta Wagon, at 195000miles we knew it at least needed a timing belt. Ray Gonzales was super friendly setting up the appointment and providing an estimate. After driving the car in, we noticed a couple other squirrel related problems and left it in the good hands of mechanic Brian.
A couple days later Ray gave us "The Call" and detailed the various other issues the car had...and gently provided the new, higher estimate. Usually at this point the customer (me) becomes suspicious of the mechanic (them). But Ray and Brian were so professional that I trusted them completely.
Our now "Classic" Jetta Diesel is home and ready for it's next 100k!"