Volkswagen Service Center Reviews

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"Took my car in for a recall service and the technician (name is David Torres) at the desk told me It will be around 2 hours. I came back after 2 hours the same technician told me "Oh I thought I told you it will be 2 days before you can pick it up" I don't know if the technician just act as if he was stupid or he just doesn't care about the customer. "
"Wonderful staff. Helpful and informative about my car’s repair and status. Always a great experience when needing service."