132 Illinois GMC Service Centers
I can’t recommend John Rowe enough. - Dfinn96
I can’t recommend John Rowe enough. Even after purchasing a vehicle from him he is always willing to help with an issue. I appreciate the willingness of Bill Walsh streator said well they are always so timely and honest.
Everyone I have delt with at Driscolls have always been - Michele
Everyone I have delt with at Driscolls have always been kind, helpful, pleasant and accommodating.
One of the best experiences that I have at a dealership . - Nevergoto serviceking
One of the best experiences that I have at a dealership . Great prices and super friendly staff
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Manager
Service Director
Persistent in Following Up to Make Sure I Found a - peggy.katsulis
Persistent in Following Up to Make Sure I Found a Convenient Time to Schedule the Recall Fix.
I was in for an oil change. - smiller991
I was in for an oil change. I’m still waiting from GM to direct me about my 6.2L engine recall.
This dealer is really connected to its customers. - mjtracytrax
This dealer is really connected to its customers. The gave my a free oil change after buying my car. Wonderful!!
Service Consultant
Twenty five years excellent sales and service and - Steve on nites
Twenty five years excellent sales and service and communication from all departments. (Steve, customer always coming in after working all night.) Outstanding competency w their teams all departments.
They solved the problem fast and taylor did a great job - ks204714
They solved the problem fast and taylor did a great job getting us in and out
I have always been treated with respect and kindness. - hosta8
I have always been treated with respect and kindness. They always work around my schedule.
It was easy to make an appointment, and the waiting room - j.w.rapp
It was easy to make an appointment, and the waiting room was very nice. Had the car in for routine oil change and tire rotation. Car was ready in reasonable time.
Back in 2020 when we purchased this vehicle, we have had - LOVELLLEE.AL
Back in 2020 when we purchased this vehicle, we have had nothing but positive experiences with the service team. First Class Team all around.
They communicate very well throughout the whole process - meyer1987
They communicate very well throughout the whole process of my vehicle getting its service done. They keep you up to speed with their texting and are very responsive to any questions.
Always a first rate experience at Castle. - Rjsasse
Always a first rate experience at Castle. The staff is friendly and upbeat, and always very accessible.
Service Lane Manager
Service Coordinator
Thank you for you honest service, although a little - lousuffi
Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars.
Service Writer
I had a fantastic experience working with JC at Zeigler - Juan Carlos
I had a fantastic experience working with JC at Zeigler GMC! From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He made the entire process smooth and stress-free, answering all my questions and ensuring I felt confident in my decision. I truly appreciated his honesty and no-pressure approach. If you’re looking for a top-notch salesperson who cares about his customers, JC is your guy. Highly recommend!
Jason was great. - matt200484
Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated
I sincerely appreciate the Bill Kay team for their - daveonshaw
I sincerely appreciate the Bill Kay team for their assistance. I am very grateful for their help.
Parts Manager
Service was flexible when I needed to reschedule. - ttalarico
Service was flexible when I needed to reschedule. The work was done in a timely manner and they notified me when it was completed.
I had a great experience with having them fix the problem - laural
I had a great experience with having them fix the problem i was having with my car.
I didn’t believe in dealerships in the past. - 1981chrismac
I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.
very acommodating to me sold me a car with great - sulkybob
very acommodating to me sold me a car with great trade-in value and I was grateful
The moment I got there the service person was very - Cocoreed225
The moment I got there the service person was very helpful he was very kind
Needed help with my license plate cover. - Ariel Davis
Needed help with my license plate cover. Mr. Krieger was extremely helpful and fast with service. Would definitely recommend. Also, every time I come to the dealership, I'm always greeted and get help answering any questions I have.
The Wilmington dealership Service Department, starting... - Happy with good customer service
The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis
Steve replaced the starter on my Lexus in the driveway. - Rod
Steve replaced the starter on my Lexus in the driveway. He did an excellent job and answered all of my questions.
Always Professional - Bill 33
We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.
Bob Brockland service department is in a 2 way tie for - norvin_porter
Bob Brockland service department is in a 2 way tie for the best service department ever in my 60 years of auto ownership. They are all good, courteous, personable, efficient and very willing to assist in any/every way they can.. All are exceptional. Most recently, Tim took especially good care of my car helping me & my car out for a long trip with a short notice. They would get more than 5 stars if possible.
Service advisor of the year - Shadowxiii
Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had. Chevrolet should make him service manager or trainer as he is the prime example of a great worker. He impressed me so much, I really feel he should be praised by service manager.