131 Illinois GMC Service Centers
The technician was superior in his performance of the - Tommy
The technician was superior in his performance of the evaluation of the challenge for my Carr. He was bright, friendly, and very accommodating.
Everyone I have delt with at Driscolls have always been - Michele
Everyone I have delt with at Driscolls have always been kind, helpful, pleasant and accommodating.
The service was very good; this is the first car - LSYD849
The service was very good; this is the first car dealership service department that I actually enjoy stopping in. Awesome job keep up the good work.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Parts Manager
Parts Counter
Mike keeps us informed of what service needs The car - Kaz806@att.net
Mike keeps us informed of what service needs The car needs Gives us great service
Service Consultant
Mark was extremely helpful and provided excellent - Nomistarr
Mark was extremely helpful and provided excellent customer service in the service department. Very thankful to him and the dealership.
Always very helpful to get our car’s maintenance issues - roger.hackman
Always very helpful to get our car’s maintenance issues resolved in a timely matter. There friendliness makes servicing our cars a good experience.
I needed a battery replaced quickly, and the staff was - shuey0
I needed a battery replaced quickly, and the staff was very accommodating and very efficient. Appreciated the effort.
Cleanest work room I have seen. - Honeycat
Cleanest work room I have seen. The waiting room is neat and has coffee and water and snacks which help. Check out is painless
The service was quick and easy! - bignut4bulls
The service was quick and easy! I was disappointed they didn’t wash and vacuum the car.
Service Manager
Service department is exceptional. - Lynn B
Service department is exceptional. I always come here even if it’s just for an oil change.
My issue was not immediately obvious, but Todd and Rich - KENMB1061
My issue was not immediately obvious, but Todd and Rich in Service went an extra step and problem solved - under warranty. My car runs like new. Thanks guys!
We buy all our cars from Bill Kay and we get them - irene10
We buy all our cars from Bill Kay and we get them serviced there, fast courteous and you know the job is always done right
Excellent service Tony F had everything scheduled. - Sharon Wood
Excellent service Tony F had everything scheduled.Antonio picked up at finish.Extremely busy cars everywhere!!! Owen tech re battery showed me gauge however I opted for new one.Owen repaired my phone and patiently showed me how to do this!!! So thankful for the respect to female seniors and ALL!!! Castle please keep up the Great work!!!
Service Lane Manager
Excellent and unmatchable service and professional - acheema705
Excellent and unmatchable service and professional workmanship. The whole process was very smooth and the customer service was excellent.
I've purchased all my vehicles from Gjovik for the last - mbeyke64
I've purchased all my vehicles from Gjovik for the last 40 years. Always great service. Very nice people. Always recommend them to family and friends.
Service Director
Thank you for you honest service, although a little - lousuffi
Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars.
Service Writer
Everyone at this dealership are very professional, - Sandra Alvarez
Everyone at this dealership are very professional, respectful, extremely accommodating, I been a loyal customer for over 10 years and will continue to be one because of their service and dedication to customer service. I appreciate their hard work.
I had a great experience with having them fix the problem - laural
I had a great experience with having them fix the problem i was having with my car.
Liked my our service team better, they seemed to be more - Goldenegl1@comcast.net
Liked my our service team better, they seemed to be more friendly. The new team is just about business
Parts Specialist
Favian professional and described the work thoroughly - spencerron77
Favian professional and described the work thoroughly He was very polite and knowledgeable I was very impressed with his service
I didn’t believe in dealerships in the past. - 1981chrismac
I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.
Change of heart, My presence situation has been change, I - Mcdowelllinda94
Change of heart, My presence situation has been change, I don't have to pay for my windshield wipers, Thank you McHenry Castle ,you came through, This is how a business is ran, They hear the customer , I'm impressed
Needed help with my license plate cover. - Ariel Davis
Needed help with my license plate cover. Mr. Krieger was extremely helpful and fast with service. Would definitely recommend. Also, every time I come to the dealership, I'm always greeted and get help answering any questions I have.
The Wilmington dealership Service Department, starting... - Happy with good customer service
The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis
Always Professional - Bill 33
We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.
EXCELLENT service all around! - tay
EXCELLENT service all around! Everyone was very pleasant and helpful!!! Things were done in a timely manner!
Service advisor of the year - Shadowxiii
Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had. Chevrolet should make him service manager or trainer as he is the prime example of a great worker. He impressed me so much, I really feel he should be praised by service manager.
Sal was nice and helpful. - KJAHNKE0
Sal was nice and helpful. My oil charge was completed quickly since I waited at the dealership.