131 Illinois GMC Service Centers
I can’t recommend John Rowe enough. - Dfinn96
I can’t recommend John Rowe enough. Even after purchasing a vehicle from him he is always willing to help with an issue. I appreciate the willingness of Bill Walsh streator said well they are always so timely and honest.
Always timely with service. - KEVIN.AMBROZEWSKI
Always timely with service. Louis has always been on top of taking care of everything I’ve needed for my vehicles. Fantastic customer service
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Manager
Service Director
Always great and friendly service. - rgoestenkors
Always great and friendly service. They get my car done when requested and give a thorough inspection.
Had some work done on my car. - kenn5366
Had some work done on my car. I also had it detailed - great job! Thanks, Kenny
Service Consultant
Great people,and great service,goes above and beyond to - d_rackow
Great people,and great service,goes above and beyond to take care of my needs
Service Writer
Went in for service on my C7 Corvette. - grantcolbert17
Went in for service on my C7 Corvette. Brian and Andy are very detailed oriented and took great care of me and my vette!
My experience was very nice. - ritacrady
My experience was very nice. I took my car in for an oil change. Everything went smoothly. I even got a car wash.
Great communication, fast resolution of cabin air filter - westst76
Great communication, fast resolution of cabin air filter replacement. Pleasant courtesy van driver. Easy and painless to get oil changed
Professional helpful got me in at appointment time enjoy - linehanjim1971
Professional helpful got me in at appointment time enjoy the experience will continue to go back and will continue to buy GMC vehicles
Both Blake at the service desk and John, the tech who - jackrayhall
Both Blake at the service desk and John, the tech who works on Corvettes, are top flight professionals. The items requiring service, both the routine originally scheduled and an unexpected item John found while performing the work, were done in a timely manner.
Always a first rate experience at Castle. - Rjsasse
Always a first rate experience at Castle. The staff is friendly and upbeat, and always very accessible.
Service Lane Manager
Service Coordinator
Thank you for you honest service, although a little - lousuffi
Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars.
I had a fantastic experience working with JC at Zeigler - Juan Carlos
I had a fantastic experience working with JC at Zeigler GMC! From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He made the entire process smooth and stress-free, answering all my questions and ensuring I felt confident in my decision. I truly appreciated his honesty and no-pressure approach. If you’re looking for a top-notch salesperson who cares about his customers, JC is your guy. Highly recommend!
Jason was great. - matt200484
Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated
Service was flexible when I needed to reschedule. - ttalarico
Service was flexible when I needed to reschedule. The work was done in a timely manner and they notified me when it was completed.
Justin was very helpful in getting my car repaired - epauley618
Justin was very helpful in getting my car repaired properly and securing me a loaner while it was getting fixed.
Parts Specialist
I didn’t believe in dealerships in the past. - 1981chrismac
I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.
Easily accessible friendly knowledgeable staff honest - hendersen4
Easily accessible friendly knowledgeable staff honest accurate information about state of car comfortable waiting area.
Friendly service writers. - Jlwg1963
Friendly service writers. Clean dealership. Convenient location. Fast and thorough service! Overall a very good experience.
The Wilmington dealership Service Department, starting... - Happy with good customer service
The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis
Steve replaced the starter on my Lexus in the driveway. - Rod
Steve replaced the starter on my Lexus in the driveway. He did an excellent job and answered all of my questions.
Always Professional - Bill 33
We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.
Bob Brockland service department is in a 2 way tie for - norvin_porter
Bob Brockland service department is in a 2 way tie for the best service department ever in my 60 years of auto ownership. They are all good, courteous, personable, efficient and very willing to assist in any/every way they can.. All are exceptional. Most recently, Tim took especially good care of my car helping me & my car out for a long trip with a short notice. They would get more than 5 stars if possible.
Service advisor of the year - Shadowxiii
Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had. Chevrolet should make him service manager or trainer as he is the prime example of a great worker. He impressed me so much, I really feel he should be praised by service manager.
Always a pleasant experience with the Service Department, - Cynthia Robbins
Always a pleasant experience with the Service Department, Kevin is on top of his game!! Great customer service
Rudy helped us perfectly with everything. - Darek Winnicki
Rudy helped us perfectly with everything. He was there with us every step of the way when buying our car. I would recommend this dealership to everyone.
Assistant Service Manager
Tim Butterly was very helpful and courteous! - Burton8398
Tim Butterly was very helpful and courteous! I would definitely recommend this dealership to a friend!!
Parts Consultant
Daniel Gallaher was my service advisor. - angelemeans
Daniel Gallaher was my service advisor. He and the entire crew were Fantastic!!! My 2014 GMC Terraine was in desperate need of repair, and my car is running well. The place is clean and comfortable.
Warranty Admininstrator