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This was my first purchase from a dealership and Nick and... - bovenzis
This was my first purchase from a dealership and Nick and the rest of the Ide Volkswagen staff were very professional and helpful throughout the purchasing process. I will definitely recommend them to friends and family going forward.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Donaldson VW was great. They worked with us on getting a... - pbnlbiondi
Donaldson VW was great. They worked with us on getting a good price and still maintained great service. Rob C was great working for us on our new Tiguan
Didn’t have an appointment but I needed wiper blades. The... - LINMOEL
Didn’t have an appointment but I needed wiper blades. The took me & got me in & out very quickly. Was very happy with everything from start to finish
A pleasure working with John Albanese. Very helpful and... - SOKOLTUFA
A pleasure working with John Albanese. Very helpful and informative through out the whole process.
Jade was very helpful as well with the paperwork and locating the specific color we were looking for.
Thanks to Angelo in management as well for working with us on a deal that we were comfortable with.
Appreciated all of the personal attention and assistance me and my wife received.
A wonderful team overall!
After initially looking to lease a Tiguan, I eventually... - pm1444
After initially looking to lease a Tiguan, I eventually ended up trading in our Durango and leasing an Atlas as well. Leandro helped find 2 cars that met our needs and the entire staff at Platinum were a pleasure to work with.
Mike was super helpful with my visit to Matthews. He went... - Lwiser26
Mike was super helpful with my visit to Matthews. He went above and beyond to help me get my vehicle and I couldn’t be happier with the customer service I received from him!
Mike and Beth were very helpful, and accommodating.... - Jhoose
Mike and Beth were very helpful, and accommodating. They held the car for me while I got everything that was needed so I could buy the car.
This is our 2nd car purachase from this dealership, would... - JSlo2716
This is our 2nd car purachase from this dealership, would highly recommend. Nick was great, positive experience overall. They genuinely care about customer service at this dealership.
Tammy was wonderful. She was very knowledgeable and... - Annelori
Tammy was wonderful. She was very knowledgeable and helped us get the perfect vehicle. She worked over and beyond expectations. I would definitely recommend Tammy and Kingston Volkswagon
VW Master Certified sales consultant
Certified Sales Consultant
Marco and to all the team @ Queensboro VW thank you for... - llanosdiego2020
Marco and to all the team @ Queensboro VW thank you for the great service ,it was a pleasure .
See you again have a great day
VW Product Specialist
VW Product Specialist
Employees are very friendly and professional They are... - helen grygo
Employees are very friendly and professional They are excellent at sending reminders and follow-ups. Cathy H. is very good at her job. She is always very accommodating.
VW Sales & Leasing Consultant
Certified VW Sales Consultant
Peter , Eric , Tom and finance guys are all great there... - judyisairsic
Peter , Eric , Tom and finance guys are all great there will do business there again because of them ! Great customer service! Very polite and easy to talk to ! Love Lynbrook vw
The Basil VW service department is top notch. I am... - Johnwrazen
The Basil VW service department is top notch. I am impressed with their courteous and attentive manners. They always try to satisfy their customers right.
Clean and friendly. The sales dept were respectful and... - duanedebejian
Clean and friendly. The sales dept were respectful and knowledgeable to my needs . This is the second vehicle I have purchased through them in 8 months or so . I also traveled 60 Miles one way to complete the process of the purchase.
Q was amazing. He is honest and easy going . He is not... - 29michele
Q was amazing. He is honest and easy going .
He is not like other salespeople. Would definitely recommend him and this dealership to friends and family.
Thank you Jeremy for taking great care of my daughters... - jkindsfather
Thank you Jeremy for taking great care of my daughters car. We know things are a bit crazy now and appreciate the honesty in repair availability and time. Thank you for easing a father's worries when he's not able to take care of this himself. I truly appreciate the pictures of the failed parts as well since I wasn't able to see them in person. Great job folks, truly appreciated!
We are very happy with the service and the car we... - Y. Tsai
We are very happy with the service and the car we purchased. Thaddeus is a great and patient salesman. He is very well informed and knowledgeable about the vehicles he is selling, as well as helping us out with the payment/finance options that meets our needs. Moreover, due to some medical condition of my child, it wasn’t convenient for me to travel out to the dealership. We are more than grateful that he was able to do it remotely. Not only sending pictures, answering questions thru the phone, but also delivering the vehicle, paperwork, and picking up our trade in just right from our house. I live in Queens but this is my 2nd car with Teddy Vw in Bronx. There are so many reasons for me to keep going back to them instead of other dealerships around my area. I highly recommended Thaddeus Lawrence and Teddy vw.
Best car buying experience I have had. No hidden fees.... - larrysoule
Best car buying experience I have had. No hidden fees. Car was immaculately clean. No hard sell on additional protection packages. Ted explained all the features of the car.
Thank you for taking care of us quickly. Our car had... - LesleyR
Thank you for taking care of us quickly. Our car had problems with the battery, with VW care the battery was replaced and we were not charged for towing.
Drove 4 hours to look at a vehicle just to turn around... - Vwislip sucks
Drove 4 hours to look at a vehicle just to turn around and leave. Terrible sales. There’s a reason their cars don’t sell.
Wonderful Service Experience! - Stacy
I purchased a used vehicle for my daughter from VW of Orchard Park. The sales representative was very nice and accommodating. So I should write two reviews for the sales experience and the service experience, however I really want to bring attention to the service center. We had the car for a little over 2 weeks when there was an issue. It was a pretty severe issue that needed to be corrected ASAP. I called and spoke to Harry the service manager, and he took action at once. The repair was one that would normally take a long time (at least a week), however Harry was able to have the car repaired in 24 hours. Harry also had the car delivered back to the house, we did not even have to pick up the car. Thank you Harry and VW for your wonderful service!!
Great buying experience - afraser
Jeremy Kosteckzo was fantastic to work with. We worked out the details of the sale by phone, email and text. His price was very competitive and I drove 280 miles as Compass offered me a great deal!
When I arrived the paperwork was completely ready. Jeremy reviewed the deal and we signed the contract. I was in and out of the Compass VW in less than 30 minutes with my brand new fully charged e-golf. There was no "back and forth" negotiation and "let me check with my manager" circus!
I highly recommend Jeremy!
Bought a new 2019 VW Atlas from them. New purchase... - darnold4014
Bought a new 2019 VW Atlas from them. New purchase experience was good.
Since purchasing the vehicle we have brought the car in for multiple issues. One of which was for an issue with the outside temperature display not working properly. After the dealers work was completed the front assist system had a constant error message on the dash. We had never seen this error before this service. The service managers statement was that the this issue was caused by an outside incident and would not be covered.
About 8months before this event and this error we hit a small bird and the front grille had a small crack in it from this event. This is what the dealer claims is the root of the issue and they will not cover the problem.
On my home home from work Wednesday night my clutch pedal... - anthony1derienzo
On my home home from work Wednesday night my clutch pedal got stuck to the floor, I called Hudson valley Volkswagen and they said to drop it off and they would look at it first thing in the morning. First thing in the morning I got a call from the service writer Deborah Paravati and they said my car was already in the shop, part was in stock and it would be ready for pick up later that day! They removed the transmission replaced the slave cylinder and reinstalled transmission, washed the car and vacuumed the inside and had the car car to me in under 24 hours! outstanding service very highly recommend
I came in to see a few different vehicles and I was happy... - farhan0101
I came in to see a few different vehicles and I was happy with my sales person and would definitely recommend this dealership to everyone.
Just want to say that Diana the sales representative,... - Flower
Just want to say that Diana the sales representative, Richie the mechanic, and Rosemarie in service are always helpful and try to do their best to resolve any issues.
Brought car in, paid for it, said it wasn’t covered under... - ibafilfan
Brought car in, paid for it, said it wasn’t covered under insurance warranty, $2000, took to another dealership, said it wasn’t fixed at all! Then went to pick up car and wasn’t ready!
Reading the other reviews, it's clear that experiences... - Andrew Zitofsky
Reading the other reviews, it's clear that experiences may vary, but we have now worked with Dan Watts (& Fred) on a total of five cars. My standards are high when to comes to sales and support and Dan has always been there for us and continuously exceed them. No car process has ever been easier than working with these two and everything is always as it's stated. Additionally, they've always worked to provide us with the right offers and we've been able to score great programs.
We love our VWs and we love getting them from Huntington.
Unsatisfactory - Thfolsom
Person who sold car did not close deal turned us over to someone else, had to come up with registration money when picking up, no warning for this any other car I have purchased it was included in the purchase agreement and I have purchased many cars. Never received payment info was directed to call credit, on hold for 57 minutes . Worst car buying experience ever.
great service - brittany
Short waiting time and very nice and helpful people. The guys were very understanding especially during this time. Thank you for fixing my car light!
In New York
Financial Services Manager