927 Virginia Used Car Dealers

I was promptly greeted while looking at vehicles. - BOBBYWANADAH

I was promptly greeted while looking at vehicles. Wayne Lewis was extremely knowledgeable about the vehicles, and took time to explain things to me (more than once) so I had a good understanding of features on the vehicle. The whole process was smooth from test drive to purchase.

T was the best and I enjoyed the process of car buying - rgilliam994

T was the best and I enjoyed the process of car buying She is fun and personalble. I will be recommending her

Brian was very helpful and gave detailed information - clcallahan9

Brian was very helpful and gave detailed information regarding my truck I appreciate him taking his time in answering my questions

Mark is the best service rep my wife and I have ever - daveb

Mark is the best service rep my wife and I have ever worked with. He zooms in when we want to zoom in and learn more about maintenance or recommendations. He can stay high-level when we are in a rush or already understand the work and maintenance. He can put things in layman's terms or get as technical as we want to. He makes sure that my wife and I understand the work being done BEFORE they get started. And Mark ALWAYS ensures we are 100% satisfied with the work that was done before paying.

Pleasant and courteous staff, clean and neat waiting area - SMILELYDAVE

Pleasant and courteous staff, clean and neat waiting area and professional maintenance service in a timely manner.

My experience with Ford was great. - whiting617

My experience with Ford was great. They were professional, polite and patient with me. I would recommend their services to anyone.

Dealership is very accomodating and the staffs are nice - Chad

Dealership is very accomodating and the staffs are nice too. I highly recommend this dealership. For me, the best place to get your Toyota vehicle.

Logan was very kind and professional. - Mfoggyrn

Logan was very kind and professional. I would recommend Shelor motor mile. It is a pleasure to go to Shelor .

We were very pleased with the service from Shaun - wilsonrosemary98

We were very pleased with the service from Shaun Franck,he was so patient and curtious and during the time of the purchase we loved the way he kept us comfortable and in laughter,we loved that,gave us time to talk in private to discuss the final purchace we would come back and recommend family and friends to Shaun Franck

The customer service was A-1 I literally live across the - savannahs23

The customer service was A-1 I literally live across the dealership ship in Virginia Beach and refuse to go to them due to there lack of professionalism and customer service... please please keep the customer service A-1.

I recently purchased a new Outback at Flow Subaru and - Me

I recently purchased a new Outback at Flow Subaru and have been pleased with the overall process. The sales associate, Josh Musselman, was professional, patient, and resourceful in every way, providing information, answering questions, and offering various options to fit my current needs in a vehicle. I appreciate the follow-up team support at this dealership and would recommend it to anyone in search of a business that is pressure-free, responsive and friendly.

As always with previous business done with Joe, the - jdwatk

As always with previous business done with Joe, the attention to details were well done! I have worked with him many times in the past.

I have been happy with Ken Orr in service he's very - Judyjen59

I have been happy with Ken Orr in service he's very courteous and helpful. Ken has always went above and beyond to take care of me and my car. I love him as a service advisor.

I recently purchased a GX550 Overtrail+ from Pohanka - phdskip

I recently purchased a GX550 Overtrail+ from Pohanka Lexus. From the moment I initiated an online inquiry to stepping onto the lot, Matt Vasenko helped me with the buying process, which was seamless and enjoyable. His communication was efficient, and he always responded quickly to my questions. What really stood out to me, however, was Matt's personable and genuine nature. There was no pressure, just a thoughtful approach to helping me find the perfect vehicle for my needs. Moreover, I'd be remiss if I didn't give a shout-out to Sales Manager Kirk Schwartz! His transparency throughout the entire process was refreshing, and he went above and beyond to ensure I had all the information I needed to make an informed decision. It’s rare to find such a dedicated team that truly prioritizes the customer's experience. In addition to making sure to help a Veteran! This was, without a doubt, a remarkable car-buying experience. I highly recommend both Matt and Kirk to anyone looking for a professional, stress-free, and honest approach to purchasing a vehicle. Thank you, Team Pohanka! ~Skip P.

I’ve been purchasing vehicles from Yong for nearly 20 - sung.m.lee23

I’ve been purchasing vehicles from Yong for nearly 20 years, and I can confidently say his service is unmatched. He always goes above and beyond to provide the best experience, making the process smooth and stress-free every time. His honesty, professionalism, and dedication to customer satisfaction are why we keep coming back. Highly recommend working with Yong if you’re looking for someone you can trust in the car-buying process!

Mark McCarty was so knowledgeable and patient with me - Sue F

Mark McCarty was so knowledgeable and patient with me finding the perfect vehicle! He was still smiling after hours, multiple vehicles and a test ride. I highly recommend him!

had an appointment and I was met immediately by staff. - no

had an appointment and I was met immediately by staff. car was inspected and oil change and I was done in less than hour. very friendly and competent.

Charles at Casey Kia is amazing guy, I told him what I - Crystalgeorge7421

Charles at Casey Kia is amazing guy, I told him what I was looking for and he went beyond to make sure I was happy, if your thinking about buying a new car I would recommend asking for Charles, very nice and very helpful with any questions you may have, hands down best customer service ever

Great customer service! - gibsonfammd

Great customer service! John and Mohammed helped to make the purchase of our vehicle seamless and stress free!

Southern Chevy has been wonderful to work with. - nitika_tavares

Southern Chevy has been wonderful to work with. Very efficient, hospitable and friendly service. They always take great care of my car.

Augusta made my recent car purchase a very pleasant - dancncats

Augusta made my recent car purchase a very pleasant experience. She did everything she could to make sure I left a happy customer. She is a definite asset to CMA's Colonial Honda. I am a loyal customer as this was my 3rd car purchase at Colonial Honda. I also bring my vehicles to be serviced here.

Very quick and great customer service. - Steveolivares777

Very quick and great customer service. Thanks! I liked the service provided by the dealership.

Very nice experience. - H_maqsher

Very nice experience. Everyone was very patient and helped us out. My son is very happy with his purchase

My interactions with Sean and Alyssa were great. - aodgers

My interactions with Sean and Alyssa were great. I only have one objection to things. Having to return to complete the recall work is an unnecessary intrusion on my schedule. I made the appointment to have the recall work done almost a month in advance. This was plenty of time for any coordinators to ensure that the parts department had any necessary parts needed for these recalls on hand. Having to return another month later and interrupt my work schedule because you didn't have parts on hand for one of the jobs required to complete the recalls is inexcusable, when you had a whole months to prepare. If I had prepared this badly for any anticipated work on my scheduled workflow in either my military career or the civilian career afterwards I would have been fired. You need to improve on this.

Had a bunbch of smoke coming from my Smart Car. - dealerrater

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!

Personable staff. - think2lern

Personable staff. Highly efficient and informative. Physical plant is inviting and clean. Excellent salesperson, John Sasso. Willingness to go the extra mile to fill customer requests.

My wife suggested I write a review as a token of - WillFrankSR

My wife suggested I write a review as a token of appreciation. Due to Father time, I don’t change my own oil and had a bad time with 2 local shops so I made the drive to Lindsay for oil change. A guy I think named Chris checked me in. Very nice and explained the process perfectly so I was comfortable. Then I get a call from an upgrade department saying they saw my truck in th garage and want to buy it as trade in since they saw how well it was kept. Was skeptical but said what the heck make an offer. Upgrade Guy found me in waiting area and was transparent and not pushy. I asked why they want to buy a truck with high milage. He said they are expanding their used car inventory + do business w/ highway repair+contractors from out of state.They come here for a temp job and will need a truck but dont want to buy new-expensive one when they wont need it once job is done. Lindsay sells them older high mileage truck and mine was perfect for this+ I would get a great deal on a new one. Made sense to me. The service worker was great making me comfortable but then I hit it off with upgrade guy even if I wasn't 100% on buying new truck. Told him I was not from the area but we had that in common. Talked about Manassas and I’m a history buff so I appreciate he suggested visiting Manassas battlefield museum. We Talked history,the civil war and cars+ family and I almost forgot why I was there in the first place.I felt like I was in the American Legion hall just chatting with friends and not in a dealership. I said ok lets see this new truck. I wanted to work with the guy and at least give him a chance even if I wasn’t sure about buying a new truck yet. He came back with a salesman forget his name but will edit review when I check papers in file cabinet. He was polite and charismatic again not pushy, not your typical salesman tone so it felt like I was buying from a friend. He handled the test drive+questions with honestly so it felt like he was working for me to get a truck I loved+afford. At this point I had 3 encounters with 3 employees who were all professionals+made me comfortable so I was in a good mood+laughing that I ended up buying the new RAM but based off the circumstances they described I actually felt like it was in my best interest to take advantage of this upgrade program. My wife said I thought you were only getting oil change? I said yes the oil changed+transmission+engine+wheels and body changed ha. Finance portion was tad nerve-racking but we got through it. The sales guy was amazing at his job can’t say enough good things about him.A+ EDIT+UPDATE: Made this weeks ago but last week the upgrade guy called me to check in+see how I like the truck+reminder to come back for oil change. He Asked about family+grandkids I mentioned in passing so I appreciated that he remembered everything+names and future plans. That’s why I’m writing a review because I have to say this call stuck with me+made me feel like I was more than just a number to them.Deal was done they got paid.I already agreed to come back for oil change so the call had no ulterior motive which is rare in sales. This simple phone call is why when my granddaughter got her license+needed a car,I made sure my son-in-law went to Lindsay.He got her a Jeep Compass and love it. My grandson is due for a car once he passes road test next month.We will go to Lindsay. My wife has a Subaru with a lease up in 4 months and we will be back at Lindsay for a GrandCheroke. To local businesses in the area!!! This is how you get 3 generations of loyal customers who will buy from you+come back for maintenance . All 3 employees spoke to me with respect and interest beyond my wallet with charisma. Getting that random phone call to see how I was doing leading to a a genuine conversation was not something you expect from a dealership so I applaud Lindsay for being different. Also I LOVE MY RAM, grand-daughter loves her Compass and grandson will love his charger and wife will love her Jeep!

My first visit to the dealership in several months since - lizzdon

My first visit to the dealership in several months since I had an issue which only they could resolve (fob death!). Service was speedy, staff was attentive to time, made several suggestions but pointed out that my six year inspection was fast approaching. I will certainly return for that. Can't evaluate individuals since I don't know their names....

Priority put a Ridgeline on their website and I was - loglislar

Priority put a Ridgeline on their website and I was dropping our jeep off for an oil change, and went to look at the car. I talked to one of their sales people and they said the car had not been processed yet so I couldn't take it on a test drive. So I made an appointment for Wednesday to see the car. It still hadn't been processed. I was assured that It would be available Sat morning so if I got there first thing I would have first crack at it. So after stringing me along for a week they sold it to an employee on Friday. I can't really blame the employee for wanting to buy it. It looked in excellent condition. But once they advertised it on their website, the employee should not have been able to buy it before the general public.

Roland was very accommodating with getting an oil change - vgcrawford17

Roland was very accommodating with getting an oil change scheduled as well as including a tire rotation.