Cadillac Dealer Reviews

"Gary and the staff went above and beyond to make our experience pleasant and highly satisfying. Everyone we interacted with were friendly and knowledgeable. We definitely recommend this dealership to family and friends."

"I've owned a 2016 Cadillac (my first Cadillac) for almost two years. I'm very happy with the car and especially the recent help from several of your staff and they deserve a good report. On June 15 I brought my car in for a 77000 check up. I asked to particularly check a problem in correcting the car veering to the left, particularly when driven at highway speed. Andrew took this very seriously which I appreciated. The car was driven on the highway to be sure it was fixed. Problem solved! I asked to speak to someone who could teach me to use the Map ability on my car. It had recently given me wrong information because it was still using 2016 info - very frustrating! Andrew asked Stephen Zelik to help. He told me Cadillac now had given their owners the ability to use their own phone to use Map. Hurray! Stephen made the changes needed to allow this change and took the time to explain everything clearly. Hurray! Big problem solved. I had also asked Andrew if several scruff marks on the back of my white car could be removed. (Car Wash hadn't been able to remove it.) Andrew asked the person in charge to look at this and sure enough, he took extra time, removed the marks and solved the problem. Several weeks later, I came back because I was not able to properly make changes in the use of the Rainsense windshield wipers. Stephen once again took the time to kindly explain how it should be set to use all its capabilities. I'm continually impressed by your employees being willing to take the time to help a customer!"