Kristin is great! - Littleco1
Purchased a 2016 Hyundai Elantra last week from Shaker Kia/Hyundai and am so happy I made the trip. Kristin was warm and welcoming, quickly finding exactly what my needs were and followed through with exceeding every one of them. A car that better fit my budget was down the road at Hyundai (from Kia dealership) and she without hesitation offered to drive me to see car. Experience was simple and stress free. Will use this dealer in future and highly recommend them (and Kristin!).
Top Reviewed Specialists At This Dealership
Awsome!! - Castle
Very friendly and courteous staff. Definitely a no pressure sales staff. I would highly recommend them for your next purchase. Tim Bassett was great to deal with.
Awesome, so happy! - mpalone121
I am so happy and satisfied with my experience. My salesperson's name was Clay Morsey, he is the best, we call him "Uncle Clay" because he treats you like family. Go to this dealership and ask for him, "Uncle Clay" will take care of you and go out of his way to make you happy. He went above and beyond to make sure I didn't leave till I was totally comfortable and loved my new car. This is the second time we've dealt with Clay and it won't be the last. Trust me, go see "Uncle Clay" for your new Ford or Lincoln and join the family!
Internet Sales Consultant
Salesman - Reisa123
Dan Burden was very swift, smart, and professional. He did everything possible to find me the right vehicle for my needs. He not only did , but delivered my car to my home. I am very pleased with the service and will refer Dan in the future.
Elite Master Certified Sales Professional Lincoln Brand Champion
Elite Master Certified Sales Professional
Sales and Lease Professional
If you have to buy a car.... - iboughtafusion
I cannot imagine that buying a car is anybody's idea of a "good time..." That said - the folks up at Lombard were friendly, helpful, and efficient. The experience was as low-stress as buying a car could be. Thanks, Barbara & Dan!
F-250 - Chatfield Power
We had a very good experience dealing with Russ through the whole process. He did not pressure us but more important sold the truck and his dealership, meaning he went through the advantages of the truck and the features. And the advantage of buying a truck from Litchfield Ford.
When it came time for the paperwork Stan could not of been more patient with us and my daughter. Also a very important point to me was we were there until after closing time and Russ and Stan both never once gave us a push or rushed us out the door. They were not concerned it was time to go home and it was Friday night. They both stayed with us until we were both comfortable with the paperwork and the truck.
Thank you both......
Sales & Leasing Consultant
Great service excellent staff - lmbp3546
From the moment we decided to look at the used 2010 Ford Escape Tim was friendly and extremely knowledgeable. Every question that was asked was answered in a timely manner. From start to finish, from the sales man to finance we had a wonderful experience. Thanks to Putnam Ford and all the staff we appreciate all you do.
Bought my new F250 From Gerry - Gary B.
I bought my new F250 Super Duty from Gerry. He did a great job finding me the truck that I wanted and even went and picked it up himself.
Fantastic all Internet transaction. - Sgisrael
I’ve been searching for 2017 X3 with low mileage and loaded for weeks. I knew exactly what I wanted and what the price should be. These guys had absolutely the best deal on the market anywhere and were super easy to deal with. I got a great price, terrific service, all the help I needed setting it up for a delivery. Our sales person Kay took great care to make sure that we were happy throughout the process and helped us get all the paperwork back-and-forth through overnights. Car delivery was also easy. These guys are top shelf!
Sales and Leasing Consultant
Internet Sales Manager
New purchase - Andy1119
Central Ford had just the F150 me and the family was looking for, the whole process went excellent, staff was extremely nice and Shad was very knowledgeable!
Commercial Fleet Manager
Car maintenance and Service - Julie
I returned to Dowling Ford to purchase my used 2012 Ford Fusion 3 years ago. I trusted them as a family owned business. I generally do not trust car dealers. However, they are different. They know and care about their customers. I have returned for oil changes and car maintenance because first my car was under warranty and then my car repair garage closed. The service department is highly trustworthy and good. They did not charge me for a new battery last year, because it should have had a warranty to last longer. They gave me a free oil change one time, because they need to keep my car an extra day to do some work on it! They have provided me with free loaners twice. Thank you Dowling!!
Jeep Wrangler purchase - Punkins1
Traded in my Subaru Forester for a Jeep Wrangler ~ Jorge was very patient and helpful ~ not pushy ~ transaction was smooth and I love my vehicle. Very satisfied.
Made Buying a car great again.!! - AnthonyC
I had gone to 5 prior dealers looking for the best price and some never even had a complete website. I went to Stevens expecting to have to order my New 2018 Explorer Sport. Turned out they already had it in stock when everyone else said "No One has it". Brahm my salesman was absolutely fantastic and had the utmost patience and professionalism. He offered to answer any question I had even if I had to come back at anytime. Stevens made my day and we absolutely love our new Explorer Sport. I would recommend anyone to come to Stevens for a great deal and a pleasant experience.
My experience with Ford was excellent. I am loving it. - JeudiA
Salesperson Jasper Outhagong was very professional and respectful. He made good use of my time. He took time to go over all the different features in the car. He did explain the process to me and informed what my monthly payment will be depending on the credit level. I believe the price I paid for the car is fair and this is a vety good car. The car runs very smoothly and is very powerful. I would encourage everyone to stop by and try the Ford Taurus AWD. Very nice car. I happy with my choice. I love Ford cars. I love my Taurus.
No hassle straight forward new car purchase - Daniel Laferriere
Salesman was very friendly and willing to work to make a deal. Everything went smooth it was a pleasure doing business with them. I will definitely deal with them again.
Internet Sales Coordinatior
New car experience - lynl
I visited dealer to inquire about car I saw online. Pasha was very helpful and interested in what I wanted in car. Didn’t try to talk me into or out of anything. Love the car. It was sold as demo. Honestly it was brand new. I really feel it was great deal.
sales and lease consiltant
Sales and Lease Consultant
Excellent Job! - Hawk295903
Arielle and Tyron did a fantastic job helping me with my purchase. They were very professional and knowledgeable about Ford products. Highly recommend this dealer to anyone interested in a Ford Automobile.
Professional, friendly , great customer service - Tay124
Mark was so helpful, went in looking at one car and he helped me get what i wanted. Didn’t make me wait, was quick in and out with all the paperwork.
They Want To Earn Your Business! - GM
My husband and I weren't sure if we wanted to lease or buy a car. Richard Agudo was a great sales person. There was never any pressure. He called to follow up but never any pressure. If we changed our mind or asked for specific information Richard and the sales manager Sam Brown were always accommodating. There was never any push to get this car or that car. They listened to what we wanted, there was no "up sell"; they told us the options of things.
From our first visit to look at car options to the day we picked up the car was 17 days because we weren't sure about buying or leasing a car, but they just kept saying, "we would love to earn your business." They appreciated that you want to spend your hard money with them. There as never pressure. Also, if you call with a question, they responded quickly.
We had never leased or bought a car from a ford dealer and we couldn't be happier with our experience from McMahon Ford.
New 2017 ford edge - John tag
Had a great experience in purchasing this vehicle. The team took care of all my needs, they went beyond and above expectation. I would recommend this dealership, and Mike Timmons was great salesman to work with as well as all the rest of the crew.
New Ford owner - Tracyd
Been a Nissan owner for 20 years. Needed a change Ed Welles helped me decide the best fit, explained the car inside and out and took the time review financial options to fit my needs. He also came in on his day off to be there when I picked up my new car.
Very Happy - DDen
Rob Willard went above and beyond for us. He worked with us until we had the perfect fit. We have gotten several vehicles from Ford of Branford and will go back when we need a new one.
Great experience - BigDog54
My 2nd time working with this dealership. This time was even better. Helpful,courteous staff all the way around. Mark is a great salesman. Answered all my questions,many of them before I even asked.
Excellent service - Kerrie Suckley
Excellent service from Eric and the technician in the Quick lane. Bought my 14 Explorer in Oct 2013 from Crowley and will continue to bring it here service in the future.
Horrible Car Repair Experience... - H & S
I am surprised to see many 5 star reviews. I don’t mind to give 5 stars if they have done the work as expected. But unfortunately what they have done to me I am very disappointed. Jason Peltz was the service rep and Brian Pires was the tech assingned to my vehicle. They failed to diagnose the electrical issue that was causing the overcharge at first place My calls were being ignored and when I ask for the status update Jason Peltz was updating the status of the vehicles that was in his garage belongs to other people but don’t wanted to update about mine. If someone likes that kind of jokes just give them a try. After month and half wait I went to their office Jason told me that the mechanic is working on my car and it should be ready soon. I decided to wait there I knew he talks about the bush and whatever he say is not true. I decided to wait there for few hours. At the end of the day he came to me and told me that your car is ready but unfortunately it is still overcharging. I asked him why you want me to take the faulty vehicle which is not fixed, you make me wait and misled me. Service Manager Elizabeth Lofand got involved and assured me that my car will be fixed but didn’t tell me when? she gave me the loaner car which was helpful. I have waited for more than 3 months and finally my car is fixed I was charged $675 extra to correct the engine light. They held my vehicle longer to make the job bigger. Total bill was over $2500 with hefty labor charges. Instead of giving me reasonable discount they have over charged me. Absolutely poor customer service. Unprofessional ,incompetent and rude staff. Not recommended
best dealership experience i have ever had - william butler
this has to be by far best experience dealing with a car dealership ever. I was treated with respect, kept in the loop through the hole process between sales and financing.My Salesman Nick Messina was awesome helping find the right car to lease which i ended up with a escape se and i love it. it has all the features i need. then working with Matt from the finance department was just as awesome. also i lived an hour and half in Putnam NY and Mike, another salesman picked me up and brought me to the dealership. who does that today? i would recomend this team for your next ford or lincoln purchase any day of the week and a month of sundays!
Techs are thiefs and slobs - carguy45321
I agree with Skydee and others who found service department to be poorly run and terrible service. I had a feeling mechanics were stealing from my car so I put them to the test and they confirmed it. After my visit, I checked all the things in my glove box I had confirmed to be there and things were gone. Hugh got defensive and claimed his tech would not do that. Called Bob Valenti who stated he had not had issues like that in years, even though I saw recent reviews making the same claims - poor ownership and lousy management.
Overcharged for repairs - Ford Customer
They charged over $350 dollars to replace a cam positioning sensor on my 2014 Fusion that I purchased from them. They charged 2.5 hours to labor to evaluate the problem when it the car was in their shop for 15 minutes before they came out and told me the part needed to be replaced. In researching what a fair price should have been, it was $110 to $170 range. They charged me three times what they should have.
Sales - Rob F
I found what I was looking for on the internet. Girard Ford is one hour ride for me but worth the trip. My salesman was Luis and I also dealt with Doug the manager. I liked the truck but was concerned with some scratches and a missing floor mat. It is used so I guess that is to be expected. Doug had a set of new floor mats and touch up paint brought to my house one hour away from them. They were pleasant people to talk with. I think they went above and beyond to make me happy. Look at the vehicles they have I think they price them reasonable. I would recommend them.
Bowen's Garage is the most honest dealership you will... - songbert
Bowen's Garage is the most honest dealership you will ever find. I know that my service will be done thoroughly, professionally and as quickly as possible. As a woman, it is comforting to know that I will never be "ripped off" and I can trust the entire staff to take good care of me and my vehicle.
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