Wonderful - mgc
I owned a Ford Focus and asked what I would get for as a trade in. Cathy Reed was very helpful and honest. She made me feel comfortable. I asked to test drive a Ford Escape which I ended up buying and love it. When picking up the vehicle she made sure everything was ready for me. I would recommend to people to come to Shaker Family Ford Lincoln.
Top Reviewed Specialists At This Dealership
Best buying experience ever - Micmacgirl
Tim was an absolute gentleman, he was focused on finding a vehicle that suited my travel needs and budget. He focused on me as a person then we did the financial part. Jimmie the sales manager was very helpful and took the time to explain my options.
Bilingual Sales & Leasing Consultant
Outstanding service - Patrobe
Stamford Ford Dealership with the help of Dominic and Michael, my experience was exceptionally great and rewarding. I was able to purchase the vehicle we wanted. Outstanding service.. We would definitely recommend friends and family.
Internet Sales Consultant
excellent customer service, very accommodating - JML
We have purchased several vehicles over the years from this dealership and have extremely satisfied. We also bring our vehicles back to the service department for regular maintenance and have found that everyone is extremely polite and very astute to details. Even the support staff answering the phones are very helpful.
Elite Master Certified Sales Professional Lincoln Brand Champion
Elite Master Certified Sales Professional
I will buy another vehicle here! - sandy beach
We explained to Dan what kind of vehicle we were looking for, we test drove a Ford Edge and purchased it.
Dan is polite, listens to customer needs, has great wit, makes customers relaxed and comfortable and answers any questions. Lombard Ford is lucky to have Dan as an employee!
Enjoyable Purchase - Mark
One of the best truck buying experience's I have had since I purchased my first truck in 1977. The Salesman Tim was knowledgeable and did not hard sell me. Dave the Finance guy was friendly and gave me options and let me make up my own mind, They introduced me to the service team who scheduled me for my 1st oil change right there. I will definitely recommend them to my friends..
Great experience! - OJudd
This was our third time purchasing a used car from Litchfield Ford. We continue to come back to Litchfield because they are easy to work with and always offer a fair deal. Mark was pleasant to work with and got our paperwork processed very quickly. He took the time to walk me through all the technology in the car and answer any last minute questions before I went on my way. Thank you!
Sales & Leasing Consultant
Leased a new Ford Escape - Abigail Clark
Colin was very helpful, friendly, and knowledgeable with the leasing a car process since my family hadn't done it before. My family had always bought Ford vehicles and not leased but I'm really happy to have gotten Colin because he wears cool ties and he's very laid back and easy to relate to. I was very excited the whole time to get my first car and I hope to have Colin again the next time I go
Friendly staff - Jason
I purchased certified ford transit and took a week to get vihecle on the road but the sales person and the manager assist me so kind and friendly to got thing done with better deal, and I really high recommend with everyone ford fan to visit this dealership and Enjoy the fantastic service
Great people - Happy customer
The Central Auto Group Team is amazing. After buying my new car and only having it a couple months someone hit me almost head on and did lots of damage. Finding out I didn't have rental coverage the Central team got me a loaner car until my car was repaired.
Great service experience - Steve
I had to bring my 2017 Mustang GT Convertible in for a check engine light code P0308 cylinder 8 misfire although the car seemed to be running fine. The staff and technicians at Family Ford performed exactly as I would expect from such a fine dealership.
Colonial Ford - Most Awesone Dealership Ever - Chrisbar315
Kay was an awesome Sales associate - very thorough and friendly! Bill in finance was amazing and took the work out of buying a car. Best dealership ever!
Internet Sales Manager
My experience - Lynne l
My experience with Daniel Janus has been great, he’s very interested in what the customer has to say and listens!!! I would highly recommend him and dowling to my friends and family. Thank you. Lynne
Used Car Specialist
Excellent Dealership - Smars03
Courtesy Ford is a small dealership that is fantastic to work with, there was no pressure to buy. Bill Thibodeau walked me through the options between the 2 vehicles I was looking at and went through the pros and cons. Never once did he ask what can I do to get you in this car today and that is a big plus for me. When I was interested he worked with Jaymie Cellucci and ran numbers for me and that was it. We discussed numbers and we were able to work out a deal that I feel was great for both parties involved. I would not hesitate to recommend Courtesy Ford to anyone looking to buy and will definitely give them my business again
Internet Sales Coordinatior
Service call - mary9429
Paul Visconti is very professional, knowledgeable, and friendly. He answers all questions and informs me of upcoming services to keep my car working to its best
See Pasha at Crest Ford - Territ1019
We have purchased our last 4 vehicles from Crest Ford, and Pasha has sold us the last two. He has always been honest, never “pushy,” and truly listens to what we are looking for in a vehicle. We highly recommend anyone looking for a Ford to go and see Pasha at Crest!
sales and lease consiltant
Sales and Lease Consultnant
Made Buying a car great again.!! - AnthonyC
I had gone to 5 prior dealers looking for the best price and some never even had a complete website. I went to Stevens expecting to have to order my New 2018 Explorer Sport. Turned out they already had it in stock when everyone else said "No One has it". Brahm my salesman was absolutely fantastic and had the utmost patience and professionalism. He offered to answer any question I had even if I had to come back at anytime. Stevens made my day and we absolutely love our new Explorer Sport. I would recommend anyone to come to Stevens for a great deal and a pleasant experience.
One of the smoothest car purchase I have ever experienced! - DC4
As an out of state customer I contacted Bob Thomas Ford and was contacted by their Internet Sales Manager Jay Proto. Jay was extremely attentive and very professional. He informed me of all the cars equipment and we were able to come to what I feel was- good price for the car. I was so impressed that even after we had agreed on a price Jay offered to deliver my car to my home which is ~300 miles away! The deal went extremely well and the car was just as described by Jay. I would recommend Jay to anyone local to the dealership as well as anyone from out of state! Thank you Jay for a stress free professional transaction.
Daniel J. Conlan
Baldwinsville, New York
Excellent Service - Ford4life
Having Purchased a vehicle for our family with McMahon Ford. When we were ready to lease a car for our daughter, McMahon Ford was the only place we considered. The staff and Chris McMahon is super friendly and the sales manager Richard Agudo is both knowledgeable and patient in addressing all of our needs and concerns. We love McMahon Ford and have had two wonderful experiences so far. We will definitely consider them again for future purchases - as this family loves Fords!
All of the staff go above and beyond to help you - fire45
They treat you like family, when you go back for whatever they remember you, and take the time to chat, answer questions, even get you a cup of coffee. During the sale, they helped me get addition incentives because I am a fire fighter in my town
Very Happy - DDen
Rob Willard went above and beyond for us. He worked with us until we had the perfect fit. We have gotten several vehicles from Ford of Branford and will go back when we need a new one.
New 2017 ford edge - John tag
Had a great experience in purchasing this vehicle. The team took care of all my needs, they went beyond and above expectation. I would recommend this dealership, and Mike Timmons was great salesman to work with as well as all the rest of the crew.
Smooth & Easy - JeffVT
I hate the whole process of buying a new car but for the first time I left Mitchell-Selig with a good feeling. My salesman Breen was a pleasure-very insightful, helpful, knowledgeable and not the typical car salesman that makes one cringe. The dealership also was not heavy handed with the up-sales and gave me a very quick tun-around on my added dealer accessories. Thanks guys, I love my new F150!
Excellent service, very quick - dan
The service was excellent and very quick; that's all I have to say, that says it all, and now that is twenty five words.
Horrible Car Repair Experience... - H & S
I am surprised to see many 5 star reviews. I don’t mind to give 5 stars if they have done the work as expected. But unfortunately what they have done to me I am very disappointed. Jason Peltz was the service rep and Brian Pires was the tech assingned to my vehicle. They failed to diagnose the electrical issue that was causing the overcharge at first place My calls were being ignored and when I ask for the status update Jason Peltz was updating the status of the vehicles that was in his garage belongs to other people but don’t wanted to update about mine. If someone likes that kind of jokes just give them a try. After month and half wait I went to their office Jason told me that the mechanic is working on my car and it should be ready soon. I decided to wait there I knew he talks about the bush and whatever he say is not true. I decided to wait there for few hours. At the end of the day he came to me and told me that your car is ready but unfortunately it is still overcharging. I asked him why you want me to take the faulty vehicle which is not fixed, you make me wait and misled me. Service Manager Elizabeth Lofand got involved and assured me that my car will be fixed but didn’t tell me when? she gave me the loaner car which was helpful. I have waited for more than 3 months and finally my car is fixed I was charged $675 extra to correct the engine light. They held my vehicle longer to make the job bigger. Total bill was over $2500 with hefty labor charges. Instead of giving me reasonable discount they have over charged me. Absolutely poor customer service. Unprofessional ,incompetent and rude staff. Not recommended
best dealership experience i have ever had - william butler
this has to be by far best experience dealing with a car dealership ever. I was treated with respect, kept in the loop through the hole process between sales and financing.My Salesman Nick Messina was awesome helping find the right car to lease which i ended up with a escape se and i love it. it has all the features i need. then working with Matt from the finance department was just as awesome. also i lived an hour and half in Putnam NY and Mike, another salesman picked me up and brought me to the dealership. who does that today? i would recomend this team for your next ford or lincoln purchase any day of the week and a month of sundays!
Techs are thiefs and slobs - carguy45321
I agree with Skydee and others who found service department to be poorly run and terrible service. I had a feeling mechanics were stealing from my car so I put them to the test and they confirmed it. After my visit, I checked all the things in my glove box I had confirmed to be there and things were gone. Hugh got defensive and claimed his tech would not do that. Called Bob Valenti who stated he had not had issues like that in years, even though I saw recent reviews making the same claims - poor ownership and lousy management.
Management faults reporter on Me - 20 Mansure RD
The manager of the body shop has choosen to personally attack me with faulty information.....
No i wasn't told 10 people was head of me.
No i didn't make fault claims they Appraise my vehicle and insure me it would be taken care of quickly.
Yes I did ask them to wait 2days while i ask my insurance company about the 500.000 Deductible.... the insurance company said it was ok bc the other person will take claim and I wont have to pay it. 2 days not 2 weeks
For the 1st 90days of rental i had a family size vehicle bc that what it needed and pay for the difference while having it..... till my time was up.
Mr. Armstrong told me my car would be ready by the end of the week.... 3 weeks later i was still without my car or a car. I ask for my car unpainted and was told NO. Then i get this response bc I left a review.
Yes i am apart of USAA insurance with my family...... I didn't ask for much I just wanted some support from Girard Ford.
I did not want anyone to be put off I wanted to be treated with care for my family.
Overcharged for repairs - Ford Customer
They charged over $350 dollars to replace a cam positioning sensor on my 2014 Fusion that I purchased from them. They charged 2.5 hours to labor to evaluate the problem when it the car was in their shop for 15 minutes before they came out and told me the part needed to be replaced. In researching what a fair price should have been, it was $110 to $170 range. They charged me three times what they should have.
Bowen's Garage is the most honest dealership you will... - songbert
Bowen's Garage is the most honest dealership you will ever find. I know that my service will be done thoroughly, professionally and as quickly as possible. As a woman, it is comforting to know that I will never be "ripped off" and I can trust the entire staff to take good care of me and my vehicle.
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