Purchase of my new 2018 Ford Focus - jameswalling

My purchase of the above car is a very good experience. Above all, a new car is a big-ticket item I do very occasionally.

Purchased an SUV - Deb Russo

Daniel was very informative about the vehicle I was looking at. He knew all aspects of it. We took a test drive as he was highlighting some of the features the SUV had. The car was in excellent shape and the price was great. There was no pressure to buy. It was a certified car so everything was checked very carefully. What I liked about this dealership is the after service once the the car is sold. They gave me a free oil change . They really care about the satisfaction of the customer.

New car purchase... - Jim D

This is the first time dealing with this dealership. I liked all the folks that helped me (Oscar, Darnell, Flipio) and their professionalism was terrific! Absolutely will buy my next car here as well.

Great - gcarb

Brought my car in for an oil change. Great customer service. Friendly staff, nice waiting area. Cafe that serves breakfast and lunch, good food and customer service.

Oil change - Sam Z

Very friendly staff, professional and on time. Less than 35 minutes for oil change, tires rotation and complete car inspection. Very satisfied and strongly recommending this guys. Thank you Tasca Ford Berlin. S.Z.

New car review - JH

I purchased a Hyundai Elantra from Central Hyundai this week and found them to be very easy to work with. I did a lot of preliminary work with Tyler Cartwright and feel he exhibited the characteristics that all working in sales should have. He responded quickly and with the information I was looking for to gain my trust in buying a car from them. As he is a manager, I was quickly greeted by Neil to finalize the sale in the showroom. As I was pre-qualified, it was less than 30 minutes as that too was done with ease. When I wanted to see all of the numbers laid out on my sales slip before signing anything I was immediately taken to the finance office and given the numbers which matched what I was told before coming to the dealership, actually a few dollars less.

Great Experience - mpaone1040

I didn’t have a lot of time and needed to get max dollars for my trade in and didn’t want a high payment since I’d be upside down on my trade in. They accomplished all of the above and we were able to seal the deal and take delivery the same day.

GREAT EXPERIENCE - showguns44

GREAT CUSTOMER SERVICE GREG - IN AND OUT SERVICE ALL WORK THAT WAS ASKED FOR WAS DONE AND WAS DONE IN A TIMELY MANOR AND EXTREMELY GREAT SERVICE EXPERIENCE AND CAR WAS CLEAN WHEN WORK WAS DONE

Amazing!! - Adejesus1010

This dealership was top notch! Darren Beylouni went above and beyond to make sure we purchased the explorer we were most comfortable with. He gave us suggestions and his advice, but was in no way pushy what-so-ever. After we decided on an SUV the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Darren and Jay to anyone who is looking for a new or used vehicle. Thank you for the extraordinary customer service.

best car buying experience ever - Kayakmom2

from start to finish i was very pleased with my experience with buying from this dealer. i felt all my concerns and needs were heard and met each step in the process. i did not feel pressured. I was very impressed by the salesman, financial services and each interaction with the dealership.

Ford Edge Purchase - l-1011

My wife and I have been long time customers of Saybrook Ford. We purchased a new Ford Fusion back in 2009 and have always got the service done at Saybook Ford. The staff has always been accommodating and helpful. Paul Visconti the service manager has always gone above and beyond to help. We recently purchased a used Ford Edge. Their have been some problems with the vehicle but Sayboork Ford have been stand up guys and have covered the issues that needed to be addressed. We will continue doing business with them for the foreseeable future.

See Pasha at Crest Ford - Territ1019

We have purchased our last 4 vehicles from Crest Ford, and Pasha has sold us the last two. He has always been honest, never “pushy,” and truly listens to what we are looking for in a vehicle. We highly recommend anyone looking for a Ford to go and see Pasha at Crest!

One of the smoothest car purchase I have ever experienced! - DC4

As an out of state customer I contacted Bob Thomas Ford and was contacted by their Internet Sales Manager Jay Proto. Jay was extremely attentive and very professional. He informed me of all the cars equipment and we were able to come to what I feel was- good price for the car. I was so impressed that even after we had agreed on a price Jay offered to deliver my car to my home which is ~300 miles away! The deal went extremely well and the car was just as described by Jay. I would recommend Jay to anyone local to the dealership as well as anyone from out of state! Thank you Jay for a stress free professional transaction. Sincerely, Daniel J. Conlan Baldwinsville, New York

Excellent Service - Ford4life

Having Purchased a vehicle for our family with McMahon Ford. When we were ready to lease a car for our daughter, McMahon Ford was the only place we considered. The staff and Chris McMahon is super friendly and the sales manager Richard Agudo is both knowledgeable and patient in addressing all of our needs and concerns. We love McMahon Ford and have had two wonderful experiences so far. We will definitely consider them again for future purchases - as this family loves Fords!

Friendly, experienced, professional sales - SandyB

I was impressed with the ease of test driving the vehicles and comparing the features., There was no pressure to purchase, just friendly professional service.

Pleasant People - boughtacarathisplace

The people at Putnam were all very nice. I was able to buy my car and leave with it that day. The building was clean and they had a lot of very nice cars available which I took a look at -even though I knew which vehicle I wanted :)

My experience - Lynne l

My experience with Daniel Janus has been great, he’s very interested in what the customer has to say and listens!!! I would highly recommend him and dowling to my friends and family. Thank you. Lynne

Very Happy - DDen

Rob Willard went above and beyond for us. He worked with us until we had the perfect fit. We have gotten several vehicles from Ford of Branford and will go back when we need a new one.

Best Sales Experience! - drummeriam2

This is the 4th Vehicle I've purchased from Hammonasset Ford, and the second one I've purchased from Nando Varriale. Nando made the most recent purchase of my CPO 2016 F 150 a piece of cake. He went to bat for me to get me the deal I wanted! There was no pressure, or pain in this buying experience! This dealership makes you feel at home, while getting you the deal you want. In the past I've tried other dealerships, but keep coming back to Hammonasset Ford!!

Was charged for excessive hours to just diagnose the issue - truckguy

My air conditioner stopped working. I took it into the dealership to have the problem looked at and fixed. Originally I was told it would probably be fixed for about $250. After they determined the issue, I was told it would be over $1200 to have it fixed. I told them not to fix it. When I picked up my truck, I was charged $280 for them to diagnose the issue. I would not recommend this service center to anyone.

New car - Shell99

Was looking for a Mustang and this dealership had just what I was looking for at a fair price. Friendly and knowledgeable staff. Would highly recommend.

I’ll give friends or family Erik Acevedo’s buisness card - Happy F150 Owner

Eric Acevedo at Crowley Ford did a very good job finding what I needed and more in an F150. Even dropped off items at my house well after the sale to make sure that I got everything I needed. If family or friends are looking for a ford I will send them to him.

Incompetent to say the least - Angry

The whole service experience was a joke! I was left repairing my vehicle on the side of the highway after leaving from the service department. They scratched the xxxx out of my truck, and after telling them there was never any follow up to try to resolve this. They brushed the whole thing off like it never happened. Since then I have gone to another Ford dealership and have been treated one hundred percent better.

Bad service - Grotto77

How do tell a dealership that your not wasting ther time and you are a serious buyer and 10 days later they finely get back to you that they are still looking for a truck for me 6 days earlier I bought a truck and it was located buy another dealer right under there nose stay away

Techs are thiefs and slobs - carguy45321

I agree with Skydee and others who found service department to be poorly run and terrible service. I had a feeling mechanics were stealing from my car so I put them to the test and they confirmed it. After my visit, I checked all the things in my glove box I had confirmed to be there and things were gone. Hugh got defensive and claimed his tech would not do that. Called Bob Valenti who stated he had not had issues like that in years, even though I saw recent reviews making the same claims - poor ownership and lousy management.

TERRIBLE - UNHAPPYGERRY

STEVENS FORD HAS SUCH A TURNOVER WITH THEIR SERVICE DEPT AND I CAN SEE WHY NO ONE THERE SEEMS TO KNOW HOW TO CHECK A CAR OR COMMUNICATE WITH THEIR CUSTOMERS IN A RESPECTFUL WAY AFTER PURCHASING A 56000.00 VEHICLE AND USING ANTIFREEZE AND SMOKING WAS TOLD BY STEVEN IT WAS A BREAK IN PERIOD THEN AFTER BEING GIVEN THE RUN AROUND TOOK CAR TO PARK CITY FORD AND THEY FOUND IN HAD A BAD HEAD GASKET KNOW AFTER NUMEROUS TIMES OF COMPLAINING ABOUT A TICKING IN THE ENGINE AND BEING TOLD THEY DIDNT HEAR IT AND THERE WAS NOTHING WRONG NOW THEY SAY THEY ENGINE IS NG AFTER ALL THE PROBLEMS WE WERE GIVEN AN EXTENDED 5YEAR 100,000 MILE WARRANTY IN FEB OF 2014 WE ARE UNDER THE MILES BUT THEY DIDNT EXPLAIN THAT THE 5 YEARS GOES BACK TO THE DATE YOU PURCHASED THE CAR STAY CLEAR THEY ARE A RIP OFF

Scummy used car dealership - John92

I have had nothing but problems with my used dodge which I bought two weeks ago and many of the problems came about only days after driving it off the lot. From axle problems, bad break lights and check engine light issues. I have been told from the dealership it is not their problem due to them selling the vehicle as is.

Overcharged for repairs - Ford Customer

They charged over $350 dollars to replace a cam positioning sensor on my 2014 Fusion that I purchased from them. They charged 2.5 hours to labor to evaluate the problem when it the car was in their shop for 15 minutes before they came out and told me the part needed to be replaced. In researching what a fair price should have been, it was $110 to $170 range. They charged me three times what they should have.

Bowen's Garage is the most honest dealership you will... - songbert

Bowen's Garage is the most honest dealership you will ever find. I know that my service will be done thoroughly, professionally and as quickly as possible. As a woman, it is comforting to know that I will never be "ripped off" and I can trust the entire staff to take good care of me and my vehicle.