Steer clear: you don't know what you're getting into!... - Steven117
Steer clear: you don't know what you're getting into!
Don't get tricked by the false positive reviews; look somewhere else!
(notably, if you intend to buy a pre owned car from this dealership)
Last winter I've made not a cheap: 44,5K $ POC deal with them.
First, I had to send reminders to get the awfully tardive paperwork done, despite the rapid full payment and the agreement on a timely service at contract signature.
Secondly; during the weeks of (totally unnecessary) waiting the truck was shown to other customers; thus, various annoying dents and (deep!:-((( scratches have occurred. If it wasn't enough, all factory rubber carpets were replaced to some low quality Chinese plastic junk.
I had to make a list of concerns, but no real actions were taken eventually. Instead, I ended up with a rather depressed "salesman" who literally challenged my words...yes, after 44,5K USD... obviously.... Hence, I had to show the pictures from the date of the deal; so, grumbling has restarted yet again, but promises were made at least... and nothing really happened again: literally nothing was fixed.
So, it was confirmed with full devotion: what all they care about is actually getting your money and you're screwed if you have a problem.
You may ask why on Earth I finished this transaction?
Well, the truck was for my sons and they liked the rare colour; secondly, because I trust Ford and its dealerships all over the country (actually all over the world), plus: I did consider positively the superficial online feedbacks too... MY MISTAKE!
DON'T DO THAT! They are misleading, notably the positive ones where wealthy elderly got spontaneously/temporarily satisfied with the Nr.10 new toy (under full factory warranty and zero milage in) from the very same dealership over-and-over again, in the middle of nowhere...
Read the critics only, carefully: you'll be better off.
Obviously: this dealership truly does not care about your business or your hard earned dollars at all (notably, if you are on the "second hand class":(((....
Anyways we survived, the truck is OK, Ford did a good job (so far) but, the entire experience with the dealership was just a painful epic misconduct full with stupid superficial improvisations.
BTW, it was a solid 800$ extra to fix all the issues they have produced with this transaction...
Atrocious customer service with depressing mediocrity!
Even one star is too much here.
Read More