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This won’t let me put less that twenty five words. The... - keranen52765
This won’t let me put less that twenty five words. The staff was courteous and nice. Now I’ll put just random words here
Top Reviewed Service Specialists At This Dealership
This visit was for replacement of the catalytic converter... - Wallace_hopkins@hotmail.com
This visit was for replacement of the catalytic converter under warranty. Well done!
What was excellent was Ryan, service manager, who listened to my complaint about the charging system and a batter or alternator not preforming well enough for the battery to hold a full charge. There is way more to this story but your question is about this service and I rate it excellent.
Previous visits, not so much.
Master Certified Service Advisor
Service Drive Manager
Excellent service!! My family and I were on the way... - rmingle
My family and I were on the way home from vacation, on a Saturday afternoon, and our van had some issues that needed immediate attention. We were able to limp in into the dealership and made connection with John. John sat with us for a couple of hours at the dealership and kept us company as we waited on a ride. John tried his very best to help us out of the jam we were in. We even suggested trading the van so we could continue on our journey home. But John actually detoured us from trading because it would not be in our best interest. Yes, it would have helped us out in the moment, but not for the future. John also went the extra mile and helped me get our luggage out of our vehicle so it could be transferred to the vehicle when it got there to pick us up. John had also called service on Sunday to get them up to speed on what they would be facing Monday when they got in.
On Monday when I called to get an update, I talked again with John and he filled me in with where they were at and to give me an idea of when service would call to let me know what the problem was. Jim called and let me know that it was an update for the vehicle and it was ready to go.
When we got back to the dealership to pickup our vehicle, John walked me where I needed to go to settle up and get on my way.
If I were not 1,000 miles away from the dealership, I certainly would not take any business anywhere else. John not only went the extra mile, but several after that to help us out. John has the best interest of the customer in the forefront of his mind and actions and it shows. He could have very easily taken advantage of us in our situation, but he wouldn't even consider it. Like I mentioned before, he talked us out of trading because it wasn't in our best interest.
I certainly would recommend John Keefe and I wished I lived closer so I could actually purchase a vehicle from him.
Very happy with my service at Lexus of Wesley Chapel. It... - Javajoe
Very happy with my service at Lexus of Wesley Chapel. It was done in a reasonable amount of time and they made it comfortable during my wait.
Service Lane Manager
Nick Spesia was did a great job assisting me through my... - Cathy and Sean
Nick Spesia was did a great job assisting me through my first service appt. He was extremely professional and kept me informed throughout the process. I will request Nick for all my future dealings.
Worked with Michael C in service. Knowledgable , friendly... - Rolando M
Worked with Michael C in service. Knowledgable , friendly and very professional. He was sensitive and respected my time as usual. It was a good experience. Will definitely go back
Kyle lampp, he always has a 5 star service.He always... - Alexis
Kyle lampp, he always has a 5 star service.
He always want his client to be happy and get the best solution with the car.
Assistant Service Manager
Had to have my vehicle serviced and I've had the best... - philipjordan0
Had to have my vehicle serviced and I've had the best experience at Subaru of Jacksonville. Professional, informative and fantastic customer service. I will be recommending to everyone I know.
Went for maintenance services. Customer service is always... - CHRISTY0806
Went for maintenance services. Customer service is always great. Fast and friendly service. No wait, was immediately attended. Daniel was great and explained all details. Thanks for great service
Nice efficient service, Dave in service department was... - drgossard
Nice efficient service, Dave in service department was very helpful. Service was done in a timely manner. Scheduled service in the afternoon, so I could use the ten dollar off coupon.
Service Drive Leader
Josh is an outstanding service writer! He made it real... - Jorgeblanco06
Josh is an outstanding service writer! He made it real easy and made my experience with the service very smooth! He was quick to receive my car, write up the service order and when the car was done he called and let me know. When I picked the car up’ it only took a couple of minutes to be on myself. Way!
Drove in for recall service on my 2019 Tucson and all... - hbhall911
Drove in for recall service on my 2019 Tucson and all went very well. Fast efficient service with a smile. The job took about 1/2 hour and, of course, there was no charge and they washed it. Nice operation.
Great service, friendly employees who are knowledgeable... - pbevan
Great service, friendly employees who are knowledgeable and practiced COVID safety measures. Callie kept me informed and I was comfortable in the waiting room. Appreciate the complimentary car wash.
Gary was a pleasure to work with. He was very thorough... - char
Gary was a pleasure to work with. He was very thorough with what was needed, and didn't pressure us at all. He was the perfect front man!!
Service Drive Coordinator
2019 Tucson service easy to get appointment service is... - dicktx
2019 Tucson service easy to get appointment service is performed quickly people interacting with us friendly and efficient and answer any questions we have. Since we live in The Villages about 45 minutes away a pick up service would be very helpful. As we get older we tend to not drive out as much and feel less comfortable in traffic.
I live in Clermont and I bought my Nissan by reed in... - Mcgurkjoann
I live in Clermont and I bought my Nissan by reed in Clermont, , after having such a bad experience there , I wasn’t going back, I was recommended to go to Leesburg Nissan ,so glad I did , that Is my new service center from now on , I was also greeted right away by Ronnie Carter who was very knowledgeable and very nice , also I didn’t wait long at all , all service was done in a timely fashion , in summary I have no problem going the xtra mile for such great service . so much different treatment in Leesburg then Reed, I would not recommend Reed Nissan to anyone ,
We had a slight problem with a new vehicle and can't say... - Susan S
We had a slight problem with a new vehicle and can't say enough about the great service, professionalism and care that Jaime Coates provided. Thank you Jaime for an outstanding job! Also a shout out to Rob LaMarr, our salesman, for his follow-up and concern.
Service Advisor - Master Certified & ASE Certified
I recently had my 20k service done on my s60 with no... - mrkashtan57
I recently had my 20k service done on my s60 with no issues. Everything from scheduling to service was seamless as usual. Matt and Sharon do a great job!
My experience with TCToyota was exceptional! My service... - Holylove98
My experience with TCToyota was exceptional! My service technician Matt Salton listens to my concerns and has all of them addressed. Great Service. Thank you!
Very nice guy and full of helpful info. I love dealing... - BartTJohnMlargo
Very nice guy and full of helpful info. I love dealing with Crown Nissan. I will be back when I am in need of more work.
Express Service Advisor
Michael Stephenson was helpful and knowledgeable and very... - Great car
Michael Stephenson was helpful and knowledgeable and very professional he is a credit to your organization. I look forward to working with him again. Thankyou
Excellent service throughout. Only complain is my 3 years... - Ckochar
Excellent service throughout. Only complain is my 3 years free service expired in Nov. I couldn't come until now. No discount or forgiveness ???? Consideration should have been given because of Vovid situation.
Spectacular service from this center on numerous... - eric
Spectacular service from this center on numerous occasions, but especially right before Christmas recently by Bill Hevel and his team. They made sure I had a safe vehicle to travel with.
We needed to have all (4) tires replaced on our vehicle... - Fraser
We needed to have all (4) tires replaced on our vehicle and Shawn Chapman went above and beyond to make sure we had an exceptional service experience.
Always a helpful guy. Communicates with me and is always... - Bkgerry
Always a helpful guy. Communicates with me and is always available if I have questions. Have bought two Audi’s from this location, never a bad experience.
I made an appointment for routine service over the phone.... - wmducas
I made an appointment for routine service over the phone. Scheduler was cheerful and polite. When I arrived, I received prompt, courteous and professional service. Car noticeably cleaner after complimentary wash. I have always received reliable service.
We were very pleased with the service we received from... - mpwhite
We were very pleased with the service we received from Mercedes Benz of Bonita Springs and delighted to have a loaner for the two days our car was being serviced.
Shelly was on top of everything in getting my Evoques... - Westburywhitehorse1
Shelly was on top of everything in getting my Evoques headliner repaired and oil change. I was expecting to have the car in service for a few days due to the headliner issue but she persevered and it was completed by end of day.
Morgan was also extremely helpful in trying to sort out my new Defenders Service portal issue within their CRM tool so that it was reflected within the listing of my other vehicles owned and I have serviced through crown. While unsuccessful, her follow up with responsible staff to get this sorted is outstanding.
Bernie, Service Advisor very helpful, phenomenal, a true... - stoledo
Bernie, Service Advisor very helpful, phenomenal, a true asset to Palmetto57 Nissan, very attentive, courteous, assisted with the regular maintenance service, oil change, tire pressure / rotation, etc... I have been a loyal customer since Nov. 10, 2010 love the feel at home attention every time !!!
I had never thought of the dealer being competitive with... - Naples Ron
I had never thought of the dealer being competitive with replacement tire prices and installation, but Romeo Perez did his homework and provided me a fair price for my replacement tires on my Honda. All of my previous dealer service has been excellent, so I was happy to let Germain handle my tires too.
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