206 Illinois Ford Service Centers

The technician was superior in his performance of the - Tommy

The technician was superior in his performance of the evaluation of the challenge for my Carr. He was bright, friendly, and very accommodating.

Great dealership, one of the best. - Andrew.pekala

Great dealership, one of the best. They always provide superior service. Great people to work with

Anthony did a very good job in a timely manner. - cubybear44

Anthony did a very good job in a timely manner. He is easy to deal with and never makes you feel like your questions aren’t important. I really appreciated the mobile service, thus far I have had a very positive experience dealing with Anthony and Harvard Ford. Thank you………Sue Bentley.

Yes,yes,yes,yes,yep,yep, yep,yep, ya, - Gary

Yes,yes,yes,yes,yep,yep, yep,yep, ya, ya,ya,ya,ya,ya,ya,ya,

Came to my house and performed a recall on my truck. - Marty523

Came to my house and performed a recall on my truck. The technician was very nice and quick. Highly recommend that you ask for home service.

They were knowledgeable, friendly , courteous, and - Tracy

They were knowledgeable, friendly , courteous, and efficient. Very good experience. I will definitely return for my next service needs.

Easy to work with, great customer service, great - LEONHARDSANDRAL

Easy to work with, great customer service, great technician! I would recommend Hawk Ford to anyone looking for an exceptional experience!

Friendly and ready to help. - calschaver

Friendly and ready to help. reassuring me that my truck will not let me stranded until I get the chance to get it back in again. The owner of the dealership should be more considerate of his employees as their bathroom was worse than a pigpen. He needs a custodian but expects his other employees to do double duty and do the cleaning also. Sorry Scottie but Shame on you.

My service advisor, Bradley was very good and patient. - Rob

My service advisor, Bradley was very good and patient. He showed great restraint after another advisor next to him was rude and unprofessional to Bradley regarding a separate customer’s phone conversation.

Great staff in service department. - pfcoachbill

Great staff in service department. I was taken care of by the service writer, porter and mechanic. Transmission repairs were very well done. Tony is a great mechanic.

Have always received prompt courteous service. - lkennis123

Have always received prompt courteous service. Work is done in a timely manner and always informed on what has been done.

Great trusted honest mechanic work on F150 and supporting - stuart.galesburg

Great trusted honest mechanic work on F150 and supporting staff. Been going to Packey Webb for years where I bought my F150.

Everything and everyone was great I will be coming back - terrymcdannald

Everything and everyone was great I will be coming back for the next oil change thank you.

They were quick to get me on schedule. - jfrye33

They were quick to get me on schedule. They didn't hesitate to text me when my vehicle was ready.

Staff was professional and knowledgeable. - Clara2bear

Staff was professional and knowledgeable. My car was serviced well and my concerns were addressed in a timely manner.

Excellent and unmatchable service and professional - acheema705

Excellent and unmatchable service and professional workmanship. The whole process was very smooth and the customer service was excellent.

Great communication from start to finish. - UNIQUELANDSCAPES

Great communication from start to finish. Got my warranty issue fixed correctly. Very pleased with everything.

This was my vehicles first oil change and the team at - lauririzzo

This was my vehicles first oil change and the team at Highland Park took great care of my vehicle and even washed it.

Unfortunately Jeremy passed away this past Sunday. - frostymarine76

Unfortunately Jeremy passed away this past Sunday. He was an excellent service advisor, and always willing to go the extra mile. Also he was a really, really good guy.

First time at ROESCH Ford, Richard was very helpful on - Cptkon

First time at ROESCH Ford, Richard was very helpful on getting me through. Love the place Thank you Again C.Sanchez

I was in town for a few days, ended up with a "low tire" - pvtkirby

I was in town for a few days, ended up with a "low tire" message on the dashboard. I pulled into the dealership since I was worried about running on a flat. I was helped by Lonnie Mosbacher. I did not buy my car there but you would never know it by the treatment I received. They worked my car into their busy schedule. A long nail was the culprit. My tire was repaired in short order. I was back on the road again. I appreciated the treatment I received at the dealership, as well as the fair price and good work.

Extremely helpful parts department. - paytonmillhouse

Extremely helpful parts department. Always quick and easy to work with. Great prices on parts. Availability and timeliness are paramount. Charles is great to deal with anytime I need anything.

Jordan was very knowledgeable and helpful. - Rich H.

Jordan was very knowledgeable and helpful. We needed assistance working the Charge Point EV charger and he resolved our problem.

I was in there Friday for an oil change and tire - dfireman55

I was in there Friday for an oil change and tire rotation. The young man that took care of me was very very nice. He was professional, even though the place was very busy. He took time out to get me scheduled. Get me in there. Give me the best price on my service And they got the job complete in quite a timely fashion.

No problem with scheduling and my service was completed - Rwwild

No problem with scheduling and my service was completed in a timely fashion. My service writer was professional and very courteous

From start to finish, their service managers (David) and - Josevillarruel

From start to finish, their service managers (David) and team were all great. Dropped off my truck in the am for a tuneup, radiator flush, new tires and brakes - got it back later the same day. The truck drives like it’s brand new!!

The staff is friendly and always generous about handling - Sharelle Campbell

The staff is friendly and always generous about handling things in a timely manner, thanks for all that you do!

From sales to service and their customer services this - Teri

From sales to service and their customer services this dealership always excels. Since living in the area, this is the only dealership that I will work with.

Nice clean facility. - John

Nice clean facility. Big screen TV. Friendly staff. Lot of vehicles to look at while waiting for vehicle to be serviced. Free coffee and bottled water.

Very helpful and friendly. - mrroselli414

Very helpful and friendly. Had to come back to finish something up but very quick and effortless