Big Mike. - Cindyb591
Big Mike. Help me several times, like with my ins on the computer. James was polite and knowledgeable but he said he would help clean out my truck but he stood there texting instead. I left some items that he did gather for me and I had to drive back from Largo in Pinellas Cty to retrieve it. Please don't dismiss a customer as soon as they sign the contract. Did I leave my next oil change paper there? I was given a thumb drive. Is it on that? I had asked for a hard copy but was given the thumb drive instead. Oh, why in the world did it take 2 hours after I signed to find James so I could clean out my truck. He had the key. I had another appt and missed it. Did not get back home till 4:30! 4 hrs at dealership. Wow.
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