Mazda Service Center Reviews

"Mazda of Wooster deserves the highest five star rating for its outstanding service. Mel Jacobs, Logan, and the others in the Service Department set the standards for excellence! Twice during the past two years they have provided top level service when I have experienced breakdowns while visiting family in Wooster. Though my car had not been purchased there, they quickly assessed the needs, developed a plan for repairs, ordered parts, and then completed the repairs in a timely manner. Though the repairs were extensive, they did not exceed the estimate. Every attention was given to careful test driving before the car was returned to me, ready for a 700 mile trip home. Mel and the entire team were helpful, caring, and dedicated to doing an outstanding job. They were excellent at communicating about the repair process, and they even got the car roadworthy so that I could make the return trip ahead of a predicted tornado! I give them the highest possible recommendation! If I did not live in a different part of the country, I would choose them to service my car regularly."

"Great service, friendly personnel, and very professional. You can count on a through evaluation of your situation."