"I recently traded my 2016 Kia Sorento to gain more options on the Sorento. The Sorento I traded was in mint condition. They knew the parameters of the sale, and they made it happen! Everyone was so helpful and friendly. The entire dealership is customer friendly. I have purchased many cars in my lifetime, and Kia Autosport by far is the best dealership I have experienced.
Brenda is always willing to help in any way she can. I had my 2016 Sorento serviced there every 5000 miles. She explains exactly what will be done and the cost. If there is something extra, she comes out and explains it in detail, so there is never any surprises. They are prompt with taking your vehicle into the service department. While you wait, they provide refreshments, free wifi, and a TV. Now the dealership has built a laser car wash, and you get the basic car wash free when you leave. What more can you ask for! Brenda is an asset to Kia Autosport.
Phillip was very helpful and after we talked on the phone, I drove down to Columbus. The Sorento that I was looking at online was pulled and was parked out in front of the dealership, waiting for me to arrive. He showed me what was included. Once the deal was made, he had some young ladies set up my iPhone with UVO. He also made my first service appt. and handed me a handwritten sheet with the date and time on it. Filled the gas tank, and the car was clean! He took care of getting my old license plate, and he put on the temporary license plate. He thought of everything! Phillip is an asset to Kia Autosport.
Chase is what I call the deal maker. He is very personable, and I never felt any pressure from him nor did I feel rushed. I might mention that the showroom was buzzing with customers. He took his time, explained the deal, and then made the deal happen. He stayed with the deal even when we discovered I had frozen my credit! Chase is a professional and an asset to Kia Autosport.
John Betts was very friendly and helpful. Even though I used my credit union to finance the car, he worked with them and made it so easy!!!! I know he had to be tired and it was a late Friday afternoon, but he worked until everything was done. I was able to drive my new Sorento home. John is an asset to Kia Autosport.
"Dealership went above and beyond to make sure all my needs were met!
Everyone from Sales to Service to Finance did an amazing job and were extremely helpful!