Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Chelsae is always friendly, polite, and efficient every... - Don
Chelsae is always friendly, polite, and efficient every time I visit Central Motors. Text message reminders are nice too. The Service is always great and well communicated.
Top Reviewed Service Specialists At This Dealership
Polly and Drew were very welcoming and made me feel very... - Sdwyer0
Polly and Drew were very welcoming and made me feel very much at ease during my visit (oil change, brake inspection, fluid check). The work was done very quickly and efficiently. They also were very understanding I was delayed by traffic due to construction in route to the dealership. The only complaint I honestly have was I didn't get an email confirmation 24-48 hrs. prior to my visit verifying my date of service.
Service Dept Manager
Service And Parts Director
The service at Columbia Ford is excellent. I have used... - Dale Newton
The service at Columbia Ford is excellent. I have used them for service for many years and have never had a problem with the quality of their work.
Assistant Service Manager
Routine service satisfactory. Professional, courteous,... - johnny d
Routine service satisfactory. Professional, courteous, Wait time was about 90 minutes, but no complaints. Waiting room is clean, spacious and comfortable. Happy with my purchase, service.
The personnel at Tasca service were very professional and... - D
The personnel at Tasca service were very professional and knowledgeable of all Ford. Models. They perform all Maintenance on my explore, Fusion and Ranger. Stand by there work and have had zero issues.
Was very pleased with the service I received at Stamford... - dsantos
Was very pleased with the service I received at Stamford Ford. Had a few small issues but they were addressed immediately and resolved in a timely manner.
Great service Dept - steve
Im not a review kind a guy but I had to write this one. This was the 2nd time we took one of our company trucks to Park City Ford for service. And I have to say the people there are Super. From the phone call to schedule the appointment to cashing out the people were professional. I run a Plumbing and Heating Company and im always looking for that WOW factor in service and i found it there. Thanks Steve Voccola Your Plumber New England Plumbing And Heating
Great service, honest, reliable and quick. Easy to make... - grhfinancial
Great service, honest, reliable and quick. Easy to make service appointments would highly recommend Monaco Ford for all my vehicle service needs. Can not go wrong using Monaco Ford.
They were top notch. They took my truck in early and I... - Rmckie152
They were top notch. They took my truck in early and I had it back in a week. It had to be towed. There was a driveline issue. It was totally covered. I did not have to pay a cent
Very professional team of knowledge staff members;... - Cynthia
Very professional team of knowledge staff members; courteous and friendly to all. Service and parts department work extremely well together to help the customer’s needs.
Refuse to honor an extended warranty on a car I purchased... - flyfish
Refuse to honor an extended warranty on a car I purchased when they were crowley. Never was a big fan of crowley but these guys are the worst.
note : did not deal directly with the person listed but it would not let me post without selecting one and this guy is probably where such decisions are made.
Maneck helped me find a car trustworthy salesman... - chocolatethunderinct
Maneck helped me find a car trustworthy salesman girard Ford did me just I would recommend going to Maneck he know what talking about when buy next car I very happy thank you maneck
Just wanted to give a shout out to Gary. His... - Dave
Just wanted to give a shout out to Gary. His Professionalism has always been outstanding. He goes out of his way to ensure all bases are covered and the work results have always mee highest standards.
Highly recommend service, when needed, before performed at Bob Thomas.
Couldn't be bothered - Beyond irate
One star rating only because I can't choose no stars. Unbelievably horrible experience. I purchased new $65,000.00 2019 F250 Lariat crew cab in July from a dealer in Massachusetts. It has 3,700 miles. I'm hearing what could be a knock from the lower engine. I went to this dealer because they are local to where I work and wanted to give this smaller dealer an opportunity to service my truck in the future. All of this was stated to them when I arrived. Here's how I was received...…..First, no one could be bothered to even listen to the engine. Second, I was told (in a dismissive manner) BY THE PRESIDENT, STEVE BOWEN "If the engine is knocking and needs to be replaced we would send you back to the dealer you bought it from because we don't make any money on engine replacements and if I wanted someone to look at the truck to diagnose the knock to schedule an appointment in a week or two". This is their idea of Ford customer service. What a joke! I've contacted Ford directly an open a case to document my experience with this dealer.
My mother bought a car from here not that long ago. She... - Brooke_finch1019
My mother bought a car from here not that long ago. She absolutely loves her car, but had an issue with her sunroof not closing. She went into the service department and spoke to some plain jane women with glasses who was extremely rude. She told my mother that it would be $105 to fix the issue. I’ve been a service advisor for 10 years, and so has my other sister. So, she wanted to charge my mother an hours worth of labor to have a technician shove my mother’s moonroof closed essentially. When my mother said she didn’t have that kind of money at the moment she brushed my mom off and sent her away. When my mom was sitting in their waiting area calling me trying to figure out what to do, she over heard this rude woman talking about her to a Technician saying, “She has no money to fix her car, so we’re not doing anything.” The only reason my mother knew she was talking about her is because she heard the rude woman say “her daughter is a service advisor.” For the record, my entire family is in the automotive industry, and we work for multiple different manufacturers. This woman is the exact reason people hate coming to car dealerships. Because of disrespectful, uneducated, unprofessional employees like this woman. How dare you disrespect my mother, how dare you try and take advantage of someone who needs help. I truly hope you see this, and I hope there are some repercussions for your actions. You should be ashamed to have this woman as an employee at your establishment, because if this is how colonial represents itself no one I know will ever come to any of your stores.
Frozen Latches - Roaring422
I recently purchased a 2015 Ford 150, The latches on my door when frozen, would not let me close my doors.I called the dealership, Ed the service rep, told me to bring it in. An hour later i arrived at the dealership and was informed there was a recall for the latches on my doors and they will fix the problem right then and there. After waiting for the job to be finished my truck was finally fixed. Everybody involved, did a great job. Thank you Ed
Excellent! - GlennCatania
My experience with the Crest Ford Sales & Service Department has been nothing short of excellent. They are accommodating and understanding to all your needs and concerns. Scheduling online is quite convenient and never a hassle to get your car in. Both Service Advisors make you feel like a customer and not just a number. A small, friendly dealership where you don't get lost in the shuffle.
Car maintenance and Service - Julie
I returned to Dowling Ford to purchase my used 2012 Ford Fusion 3 years ago. I trusted them as a family owned business. I generally do not trust car dealers. However, they are different. They know and care about their customers. I have returned for oil changes and car maintenance because first my car was under warranty and then my car repair garage closed. The service department is highly trustworthy and good. They did not charge me for a new battery last year, because it should have had a warranty to last longer. They gave me a free oil change one time, because they need to keep my car an extra day to do some work on it! They have provided me with free loaners twice. Thank you Dowling!!
Do Not give a deposit to the Ford of Branford dealership.... - Stripfresh
Do Not give a deposit to the Ford of Branford dealership. It was advertised “ a refundable deposit “ needless to say “ I have yet to receive my deposit back.”
A dealership must build trust to have a business.
Before I write a review on how long I’ve been trying to... - Kingkem
Before I write a review on how long I’ve been trying to get my car situated and fixed properly as that what insurance is for. I’d like to talk to someone to make sure this is not what really goes on over there.
I am absolutely appalled by the custsomer service I... - Jiovanni Fusco
I am absolutely appalled by the custsomer service I received at Hoffman Ford of East Hartford if this is how they treat everyone I don’t know how they are still in business, in fact I hope the owner realizes what kind of people he has working here and FIRES THEM ALL. So here’s what happened I brought my 3 year old car in because it had a misfire it took a month for them to actually look at it and since I rely on this car to make money I lost a months worth of income. Once they actually looked at it they charged me almost $300 in diagnostic fees which made me very upset because I am a mechanic and I knew this was a simple job. It was either the sparkplugs or the coil packs. The mechanic told me my sparkplugs and coil packs were working just fine and that my cylinder head probably needed to be replaced he said it was most likely cracked or had some kind of mechanical failure. I trusted his opinion since he was the Ford expert or so they told me. They couldn’t give me an exact price but they told me it would cost over $4000 to repair since I only had $3000 I took the car back bought the parts from the dealership and had a friend do the job because it would be half the price. My friend had dealt with Hoffman before and he didn’t trust them because they have not only ripped him off in the past but they had also done so to a numerous amount of his customers. So the first thing he did was check the coil packs which were bad, we bought new ones and the car was fixed for less than $200. So I went back to Hoffman Ford attempted to return $1000 worth of parts which I was told cant be done because they were special order and 30 days had passed even though they were unopened and still in box they refused to take it. They told me to sell it on the internet which has not been successful nearly 5 months later. I also went back to the service department and talked to the manager, I was only asking for my diagnostic fee be refunded because they lied to me he said “did you sign the paperwork?” I said “Yes” he then said “Then I cant help you. Why would you sign it if you weren’t going to pay?” I then told him it was because I hadn’t known that they lied to me yet, he then told me there are absolutely no refunds. The manager refused and accused me of making the whole story up. He told me that I have no evidence to prove that they told me I need a new cylinder head which is a complete lie because they told me to my face that I needed one. Based on this experience I would highly suggest you go somewhere else these guys will rip you off.
Family Ford of Enfield
Columbia Ford Kia