29 Illinois Volkswagen Dealers

Absolutely wonderful service 😀 Maria and Leonidas are - asperopulos

Absolutely wonderful service 😀 Maria and Leonidas are the best people on earth, bought a 2025 Tiguan today, they made the entire process completely painless. I would definitely come back here and buy again. Thank you guys!!!

Amazing service! - Nnelidiaz

Amazing service!!super fast and great customer service. Jonathan is the best he always make sure everything is done right and always so helpful.

A+ to Daniel, he’s kind, knowledgeable and well versed in - Kamila

A+ to Daniel, he’s kind, knowledgeable and well versed in the cars! Highly recommend you purchasing your vehicle with Daniel.

Our car-buying experience at Fox Valley VW was nothing - Tauneutrino

Our car-buying experience at Fox Valley VW was nothing short of exceptional! Our first visit was on 5/23 to check out a used VW Passat for our son. Unamused, he found another used car; however, it was already sold. After test driving a few other pre-owned cars, the conversation shifted to leasing a new car. We took a 2025 VW Jetta SE for a spin. The ride was amazing; however, our son, was interest in looking at another car for sale from a private seller. Working through the numbers, it became glaringly apparent to our son that choosing a new car was a better decision. Reflecting on our experience, my wife and I returned to Fox Valley VW on 5/30 to trade in our 2023 Palisade Limited for a 2025 Atlas SEL Premium R-Line. What we genuinely appreciate about this process is that there was no wrangling or high-pressure sales tactics. The level of professionalism and transparent integrity demonstrated by Dan Latcu (sales associate), Alex Williams (sales manager), and last but not least, Joey Laudando (finance) was impeccable! Their collective approach to selling us two new cars in the span of a single week should be the gold standard in the industry!

Ally was very helpful with me when I was trying to buy a - fulford.michael

Ally was very helpful with me when I was trying to buy a car. She was prepared and worked with the sales manager in trying to help me buy a vehicle. I didn't buy a vehicle but Ally was great to work with. I apologized to Ally for my earlier disrespect to her when I tried to buy a vehicle in last year. She was very understanding. I hope I have the opportunity to buy a car from her in the future. She really did her best to get the car at the price I was comfortable with. Thank you

We purchased a 2019 Jetta from them. - samhan2

We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)

Purchased 2 vehicles at once. - Constantin

Purchased 2 vehicles at once. Very friendly and helpful. Understandable and fast. I was pleased with how I was treated.

Mohammad was very helpful and patient. - arbab9

Mohammad was very helpful and patient. He listens and actually cares about his customers. I would highly recommend working with him at Volkswagen Downtown.

Polite Attentive Patient Under standing of - PATJOY862

Polite Attentive Patient Under standing of my Concerns & doubts Went out of his way to Help me get the best vehicle

Robert was very helpful to find my family a new suv. - Happy Customer

Robert was very helpful to find my family a new suv. His knowledge and kindness was appreciated.

Best car buying experience ever! - tinishablackwell

Best car buying experience ever! I was so apprehensive coming in off the street as a woman buying a car but the way that Chris Prohaska, my sales rep, and the sales manager, Matt Kutyna, took care of me is unmatched! In a world where things continuously are rushed and brushed over, the patience and attention to detail they took to meet my needs for my brand new 2025 Taos was WORLD CLASS. The dealer staff was friendly. The inventory was plentiful to make sure I was met with several options. I am happily driving away a satisfied customer and look forward to referring them to all my friends and family! Chris p was great

Completed all requested services on time and provided - yasbick

Completed all requested services on time and provided complimentary Lyft rides both to and from dealership

They were very helpful and were able to work with me. - jacquelinediehn121

They were very helpful and were able to work with me..had a problem Dan Magana was able to help me

Great customer service! - Sip2122

Great customer service! No hidden fees! Easiest car buying experience ever! From the salesperson to the finance team! All great! Thanks again Fernando

Happy new year! - Wchuckw

Happy new year! Great end to a frustrating day. Larry Roesch VW was our third dealer of the day. Had been messaging with Jeanette Valentin and when I arrived she was there to immediately meet with me and show the three different models I was interested in. Jeanette was extremely helpful during the entire process. Long drive to the suburbs but thankful it was made. Big thanks to Jeanette and everyone at Larry Roesch VW who got us into our new VW Atlas.

If you are looking for a service department that truly - brianna.clark

If you are looking for a service department that truly cares about its customers and does exceptional work, this IS the place to go. While there are several locations nearby where I can get my VW Beetle serviced, I choose to drive an hour to Marion, Illinois because of the quality of service, kind staff, and knowledgeable technicians. My Beetle is my baby, and this service department treats her as such, even going as far as remembering my car’s name, Stella. The folks at Volkswagen of Marion always do an excellent job but it was my visit in April 2023 when the team showed me just how exceptional their service can be, especially Brian Evans and Rich Lewis. They stayed in contact with me while their technicians team spent several days pinpointing what was wrong with my car. My biggest concern was having some form of transportation during this time. Well, they quickly squashed that concern by giving me a vehicle to drive while mine was in the shop. When my Beetle was fixed, they brought it back to me looking brand new inside and out with gas in the tank. As a woman, dealerships and service departments can be intimidating. Historically, the automotive industry has been male-dominated, and as a result, women are sometimes stereotyped as not knowing much about cars. Luckily, it’s not like that at the Volkswagen of Marion service department. If I could, I’d give the service department at Volkswagen of Marion way more than a five-star rating as they continue to exceed my expectations.

I felt the need to write this review as a thank you to my - Debbiefayenowak

I felt the need to write this review as a thank you to my sales rep AARON He went beyond my expectations in all matters of my purchase of my 24 Atlas.. Hawk VW is blessed to have a representative AARON on staff With much appreciation Deb Nowak

Nicovan demonstrated excellent competence and warmth - songdaw1018

Nicovan demonstrated excellent competence and warmth during our interactions, delivering great service for my Audi Q5.

Just bought a 2022 VW Atlas Cross Sport and from the - Martica

Just bought a 2022 VW Atlas Cross Sport and from the moment I was introduced to Jared, he made my purchase go very smooth. Very friendly, answered all my questions. Will definitely recommend this dealer. Thank you so much Jared!

2022 Tesla Model Three: Dealer Service Plan Scam $6000 - JohnSmith

2022 Tesla Model Three: Dealer Service Plan Scam $6000 added with four different plans without prior knowledge or consent AND! The car was a total loss salvage acquired COPART salvage vehicle auction for $14K

This dealership is the only one I take my cars to. - suhaoner

This dealership is the only one I take my cars to. I trust them with all of my cars.

I completely disagree with all the keyboard Karen's on - don

I completely disagree with all the keyboard Karen's on here. I had a fantastic experience with Dixon Ford/VW. I will definitely be back!

The worst experience I have ever had with a dealership. - ColbyHendrix

The worst experience I have ever had with a dealership. Moving to Palatine from Texas and buying a new car. Contacted the dealership and was working with someone. My father was co-signing with me however he lives in Texas. They told me I had to register the car in Texas since my dad was on the loan. Blah Blah Blah! Ended up going over to Castle VW and done the deal, in and out in less than an hour. Drove away in a brand new 2024 VW Tiguan. No issues, registered in Illinois. Told them all the stuff this place told me and they laughed and said they take a lot of customers away from Palatine VW due to how unprofessional they are. I would suggest going to Castle and don't bother with Palatine VW. Worst service EVER!!!!

Brandon was great to work with! He made this the best car... - ajett3489

Brandon was great to work with! He made this the best car buying experience ever!

Naveen Howard i brought a Volkswagen there a couple of... - h09004119

Naveen Howard i brought a Volkswagen there a couple of weeks ago the service was great the process was easy the sale people there are great .but the sale person i had was very nice and knowledgeable about Volkswagen he made the process so painless I don't like shopping for cars but my sale person made it enjoyable Mr. Ken Brown is a great salesmen I'm going to recommend all my family and friends to Mr. Brown. Naveen Howard

Seeking legal action against this dealership. - given_bonnie

Seeking legal action against this dealership. Sold my daughter a car stating never been wrecked. We ran carfax report and car had 2 serious accidents. She tried to bring it back within the first 10 minutes leaving dealership. Car clunks and shakes terrible in rear end. Called them asap and told her they were closing to bring car back tomorrow. When she brought car in the morning they told her sorry we already cashed the check!!! Paperwork does not match up, amounts are all different and my daughter signatures are on papers she’s never seen before. I asked their receptionist twice to see the actual paperwork and never received them Waited 3 hours in the waiting room to speak with general manager and he ignored us! Contacted Ford company themselves to report them and have case started, Ford attempted to contact the Sales and General managers both yesterday by phone and was told by Dixon Ford they were both out for the day. When the case manager from Ford told me that….. I was standing right outside his glass office looking at him. He hadn’t left his office the whole 3 hours we had been there. They advertise on their webpage that they are gold and blue ford certified, woman I talked to from Ford Motor Company stated they are not certified at all! Buyer beware.

I had a great experience with the salesman being willing - syrus64209

I had a great experience with the salesman being willing to video chat with me and fully look over the car. He was quick to respond and get me answers to my questions. Also managed to pull off having my car delivered fast as possible.