788 Michigan Used Car Dealers

great working with Brandon. - JUDGEJOH

great working with Brandon. Second vehicle this year. Give the guy a raise. See you again in a few years.

Sat 8/23 traveling from CVG to Grand Haven; front Right - South Pole

Sat 8/23 traveling from CVG to Grand Haven; front Right wheel blowout on I96 @ 75MPH. Road service changed to spare (UGH!); drove @ <50mph last 130mi to Grand Haven (lived @lake for '77 - '85). Monday 8/25 to Muskegon MI AUDI. Met ZACH. Somebody from somewhere smiled on us. What a pleasure dealing with a young man possessing traits performing customer service the way it's taught but sadly more than not rarely experienced. I speak from 50 years of small to large corporate responsibility both U.S. and dealing with European, Asiatic and African personnel in similar companies. Zach quickly procured similar tires, correctly interchanged locations and mounted, checking for potential problems (wheel bearings, rim condition), keeping us informed of progress and promptly notified completion. Our visit/vacation could now continue unhindered. I know US AUDI (Virginia) keeps track of its various locations regarding business practices, including by visits (Have had various Audi experiences, as well as Porsche and GM/Ford due to cars owned and currently possess). I shall presume both Audi Muskegon as well as Audi US know how fortunate they are to have Zach presenting the "Audi" face to/with customers. IF NOT, THEY HAD BETTER LEARN RAPIDLY, lest competitive businesses grab him for their benefit!

Good dealership and inventory to choose from. - Taylorgeorge884

Good dealership and inventory to choose from. Good service and good communication from all employees and staff.

I had a great experience buying my 2026 Honda Civic Sport - ruthvikreddy01

I had a great experience buying my 2026 Honda Civic Sport Hybrid from Suburban Honda. Madelynne was amazing to work with - very professional, responsive, and genuinely helpful throughout the entire process. She made everything easy and stress-free, took the time to answer all my questions, and kept me informed at every step. I really appreciate her support and would definitely recommend Suburban Honda to anyone looking for a smooth and positive car-buying experience.

⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Car Buying Experience! - philfalstrom

⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Car Buying Experience! If you’re looking for the BEST car salesman in the business, look no further than Jay Jay Duke! From the moment I walked in, Jay Jay completely transformed what I thought car buying could be. No pressure, no gimmicks—just honesty, integrity, and a genuine commitment to helping me find the perfect vehicle. Jay Jay’s professionalism and deep knowledge made the entire process smooth and stress-free. He listened to my needs, answered every question, and went above and beyond to ensure I was 100% satisfied. This dealership sets the standard for transparency and customer care, and Jay Jay is the reason why. Highly recommend this dealership and Jay Jay Duke for anyone who values trust, quality, and an outstanding experience. Don’t settle for less—go see Jay Jay and discover how car buying SHOULD be done!

They were very easy to work with, and I received - paulc

They were very easy to work with, and I received exceptional customer service from my salesman all in all very good experience overall

I’ve bought/leased many vehicles through Jim Causley. - Wschmit1

I’ve bought/leased many vehicles through Jim Causley. Specifically John Shell, he has gone way beyond what needs to be done. He’s the best-regarded as family and I thank him

They were prompt and took my traverse back when scheduled - SCFORD1958

They were prompt and took my traverse back when scheduled and service was complete in a timely manner

The surface was great. - gutierrez.jaime

The surface was great. I had missed my appointment by an hour, and they still got me in and out within an hour.

Erick Pardo is the best! - Gary A.

Erick Pardo is the best! I came late in the day to check out a pre-owned vehicle listed for sale by Shaheen Cadillac. Erick welcomed my inquiry, promptly worked on getting me into the vehicle for a test drive, facilitated answers to all concerns and had the vehicle detailed the next morning. A real pleasure to meet and work with Erick—he assisted me all the way through concluding the purchase and even with getting MyChevrolet app synchronized with this vehicle!

It was a quick fast and professional experience. - Pcat

It was a quick fast and professional experience. I was able to test drive and find the car I wanted

I got all my questions answered and was dealt with in a - dorothylynn50

I got all my questions answered and was dealt with in a very friendly and professional manner.

I want to give a huge thank you to Derrick Munson for - Arbri S.

I want to give a huge thank you to Derrick Munson for taking such great care of my wife during her car buying process. Knowing she was working with someone honest, patient, and truly knowledgeable gave me a lot of peace of mind. Derrick made sure she found the right vehicle that fit her needs and kept everything within our budget. I appreciate the way he communicated, explained things clearly, and treated her with real respect. It means a lot to us. Derrick is exactly the kind of salesperson every dealership needs.

We drove over 3 hours to look at a car at Spirit Ford. - Skip

We drove over 3 hours to look at a car at Spirit Ford. We bought it! Our sales person was very personable and helpful. If your in the market for a new of used car, we highly recommend them.

Everyone was helpful and professional and the cars are - lucyloufour

Everyone was helpful and professional and the cars are great. I couldn't be more pleased. They've followed up well too.

Professional & knowledgeable at all times. - Dklimmek44

Professional & knowledgeable at all times. Only take my 22 Edge AWD to Suburban Ford for basic maintenance services.

Thank you Chicken and Todd Trayner, for helping us find - Antos.dave

Thank you Chicken and Todd Trayner, for helping us find our Jeep Grand Cherokee. Chicken is a delightful and sweet pup.

The entire process from beginning to end went with ease. - RITA52P

The entire process from beginning to end went with ease. I would definitely recommend this dealership.

Honest and informative, helped me through a repair on a - MJV5757

Honest and informative, helped me through a repair on a new vehicle that has had many repairs already for the same issue, many of them were done at a different dealership.

My experience was great! - Amberly

My experience was great! Michael was so kind and helpful and made the process easy!

This was the best and easiest buying experience I’ve ever - Lou81

This was the best and easiest buying experience I’ve ever had. Andy was very professional, extremely responsive and went above and beyond to make sure that everything was ready to go when I was ready to buy. He’s very easy to talk with and I would easily recommend him over all of my previous buying experiences. Great Job and Thank You, Andy!

Service associates and technicians were very professional - Scottn

Service associates and technicians were very professional and delivered prompt, efficient services. Although I did not ultimately get the required/recommended services, I am satisfied with the assistance received.

The service was great it was great working with Toni - Sadie’s Denali

The service was great it was great working with Toni Washington as our service person we have purchased many cars from you thanks for your service

Kaleb was my assigned Sales Consultant when I came into - Matt Williams

Kaleb was my assigned Sales Consultant when I came into Suburban Mazda Troy to test drive a CX-50 hybrid. He did a great job of explaining the different trim levels and advantages and disadvantages of gas vs. hybrid. He was very up front and transparent about the pricing of my trade in as well as what it would cost to lease the car. I commend him for his cool and calm demeanor in what can be a very stressful time for car buyers. Excellent things to say about the Sales Department as they were friendly and went above and beyond to make my car leasing experience a good one. The Sales Manager was the most understanding of the crew who provided me with my credit report / score and presented me with the best deal possible. My leasing the CX-50 would not have been possible without his help. I would revisit the Financing process though. There were a lot of optional add on protections that were presented when signing the paperwork that made me feel pressured to commit to a higher monthly payment than originally anticipated. Jesse was super nice and it is part of his job to make the options available, but the associated pricing was not very practical or realistic. By that I mean, my lease payment would have doubled if I had picked the most comprehensive optional protection package, which seemed to be too much to ask and was completely overwhelming to me at the time. This is the 5th car I have gotten through the Suburban Collection in Troy (three at Hyundai and one at Honda) and I am looking forward to enjoying my new car in the years ahead. All the staff that I interacted with were genuinely interested in trying to help me get into a new car and treated me with respect. They have a really nicely designed office space and a fancy coffee maker there! I would highly recommend visiting this dealership for your next vehicle.

Very professional and informative. - jenjue

Very professional and informative. Explained work needed and reviewed tests and photos. Friendly and clear work time periods given.

Ryan was very helpful on selling me a new Subaru. - cjp1111

Ryan was very helpful on selling me a new Subaru. I would choose them first if I were looking for a new vehicle. Give he a chance. You won’t regret it. Very happy.

My salesman Chris was awesome. - Cierra Smith

My salesman Chris was awesome. He was very patient and knowledgeable. He walked me through all of my options and made sure I got the best deal possible.

Matthew F. - cginyard

Matthew F. was beyond great. He’s very kind and patient. Made my experience a joyful one.

Les Stanford Cadillac was the warmest friendly dealership - peersport

Les Stanford Cadillac was the warmest friendly dealership I have ever shopped at. Even a porter stopped and ask me if he can help in anyway !

Great experience. - Dconz09

Great experience. They helped set me up the Audi app since I was the 2nd owner and handled the maintenance in an efficient manner. When I had a question, they actually returned my phone call unlike some other experiences I’ve had in the past. Shout out to Justin for that. Definitely will be a return customer.