I liked the process; how easy it was to purchase my - mikeivie
I liked the process; how easy it was to purchase my vehicle. Called Shane Mahowald and discussed getting a new car as my lease was up. He explained the different purchasing options and the different monthly payments. I told him the color of the vehicle and wanted the interior to be lighter. I completed the credit request online and texted photos of my license and insurance. I was approved the next morning and arranged to be at the dealership by 1:15 to complete the transactions. I met Shane and Philip J Trovato, who took out my old mats and washed them for me, and put them into my new car. I then sat down with Lisa Wolters (Business Manager), to my surprise all of the leasing information and documentation was already prepared and ready to sign. The pricing had already been discussed, and there were no surprises. It was unbelievable how organized this dealership is. The total time from arriving at the dealership and completing the transaction, and driving away with my new car was only 40 minutes.
Before leaving Shane and Philip had my Nissan app on my phone and my cell phone programmed to the new Rogue. I have had nothing but great experiences with Shane and the team at Eden Prairie Nissan in purchasing all my vehicles for the last 5 years. I can't say enough for my praises, appreciation, and recognition of the Eden Prairie Nissan team. I will be coming down again very soon to get my wife her new car. The trip is @ 45 minutes and I pass several other Nissan dealerships, but I trust only going to this dealership because of the great experiences and customer service. I also bought the Service Contract for the oil changes and tire rotations. This was the easiest, fastest, and best experience in purchasing a car, I have ever had.
Well done Eden Prairie Nissan Team, and I will see you soon.
Your Loyal Customer;
Mike Ivie
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