166 Ohio Ford Service Centers

They did an excellent job of keeping me updated on the - rmsalvino

They did an excellent job of keeping me updated on the status of my vehicle repair.

The moment I walked into dealership I felt the - lewis.pittman1

The moment I walked into dealership I felt the connection. This was a pleasant surprise. Caleb was professional and seem to understand what I needed. When you have credit issues but you can't wait to get your scores up that's the bitter with sweet. Office staff was very professional as well.Thanks to the good folks at Walt Sweeneys Ford this great name means good service and know youe in good hands.

We made a seamless move from our Leased Explorer to the - jpendleton0

We made a seamless move from our Leased Explorer to the purchase of the same vehicle

I have always been happy with the service I get at Klaben - gombeda

I have always been happy with the service I get at Klaben and everyone in the service dept does a great job.Anthony Thurman Jr. thank you for the great job you do.

I brought my truck in to get fixed I was dealing with - huntingduckdeer1

I brought my truck in to get fixed I was dealing with Marry from the service department she keep me informed on what was going on with my truck. Very satisfied with her

Very friendly and helpful service department. - Dougnelsonmai

Very friendly and helpful service department. I was on travel and the got me back on the road quickly.

Klaben was very good about coming to my house to do the - jscproducts

Klaben was very good about coming to my house to do the software update, even though I only had the car a month and a half before I got a recall notice. I appreciate the service they provided.

It was a great experience and was helped out a ton. - NMORR27

It was a great experience and was helped out a ton. I didn't think I could get financed but they did it

The people who work at the service department are great. - owens_1952

The people who work at the service department are great. They do quality work & explain things well.

Matt and his team the best. - Carole Tylicki

Matt and his team the best. Did a fantastic job. Car handles beautifully. Thank you!

Carson is always friendly, accommodating and - beckylr5757

Carson is always friendly, accommodating and knowledgeable. Handles everything with professionalism & thoroughness. The service is always complete and done correctly the first time.

Everyone was very nice and informative. - Gregory Smith

Everyone was very nice and informative. I would recommend this dealership. Every thing that was expected to be done was done in a timely manner Thank you!

The person who waited on me was awesome! - Ped761

The person who waited on me was awesome! She provided me with all the details I needed and provided me with a great time estimation. Once completed she came back and greeted me again and provided all the feed back.

Brian does an outstanding job with the customer. - vricketts64

Brian does an outstanding job with the customer. He’s not overbearing on his inquiries and he genuinely cares about his customers. Couldn’t be more satisfied.

Very helpful, professional, made my key and it works - fr.mark.hodges

Very helpful, professional, made my key and it works well. Thank you for coming out to my house and for all your help.

Ken Ganley in Norton is top notch with service and - megan_m_shaffer

Ken Ganley in Norton is top notch with service and customer experience. 10/10 recommend.

Quick and easy Are you kidding me. - Surveyor guy

Quick and easy Are you kidding me. I told you that I was happy with the service

Pallotta mobile service took care of my flat tire. - Bfoster155

Pallotta mobile service took care of my flat tire. Alex the technician was speedy and took my tire off in my driveway and then brought back a new tire and installed it. Pallotta staff is very responsive to the customers needs. This is an excellent dealership!

My first time getting service here, and everyone was - nicole1073

My first time getting service here, and everyone was friendly and easy to work with. The pick up and drop off service is so helpful.

Service Dept was great and I didn’t even buy my car - ADAMSALON

Service Dept was great and I didn’t even buy my car there. Just needed a recall fix and they took great care of me

Seems a busy time of year, no issues getting the vehicle - Mike Jamison

Seems a busy time of year, no issues getting the vehicle repaired quickly though! We're pleased with the results

We had no issues. - D_almeida

We had no issues. We got services needed and we were in and out. The oil change and brake flush were fine. Even had the car washed after!

I took my Ford F-150 in for a recall evaluation. - Fool2think

I took my Ford F-150 in for a recall evaluation. I was greeted with friendly service. My vehicle was evaluated and recall repair was done in no time at all! The staff were courteous, and professional. We have been buying our vehicles from Dick Masheter Ford for over 30 years! I highly recommend Dick Masheter Ford for sales and service.

Professional from start to finish. - allenwilly

Professional from start to finish. Always courteous and asking questions. Routinely updates with progress in person or with text or phone call.

Very knowledgable and curtious. - TIGERRITZ

Very knowledgable and curtious. Customer service was great! Always kept me informed of service time.

Great customer service. - rob.donaldson

Great customer service. Addressed recall items and also noted items that another dealership failed to bring to my attention. Will be coming back.

Worked with Dalton and Justin and they got my vehicle - Corbon m

Worked with Dalton and Justin and they got my vehicle done quickly and both were very professional!

We have been customers for many years. - Owl 1038

We have been customers for many years. Have encountered many great people that work there. Very helpful friendly and they are there to help in many ways. Now we live in Plain City and still drive to Ricart Ford for service and even new purchases of cars and trucks

Logan was great ! - Carmine.carder

Logan was great ! From the time I walked into Service Department he was very polite and and seemed concerned about what was going on with my truck. That might not seem much to some but it felt like I mattered. All I can do is say good things about Kings Ford and now I can about their Service Department. Thanks Logan.

Truly excellent mechanical work and customer service. - Mazdagirl

Truly excellent mechanical work and customer service. Bottom line they got my car running again, and were honest and reasonably priced. This repair shop is a good combination of corporate (they have the software for larger repairs, and a driver to pick up customers), and local family courtesy.