167 Ohio Ford Service Centers
They did an excellent job of keeping me updated on the - rmsalvino
They did an excellent job of keeping me updated on the status of my vehicle repair.
The service is always superior at Brondes. - Yoniben
The service is always superior at Brondes. The people are friendly and professional. For this recall, a technician even came to my house for the fix, on other occasion the free pickup and delivery service of my vehicle is massively appreciated.
Excellent sales people! - pgclark14
Excellent sales people! Answered all of our questions because they are very knowledgeable! We come from a Ford family and will definitely be back.
they were good at getting it in and fixed. - THESMALLEYS
they were good at getting it in and fixed. working well helpful friendly, good place
I recently had a total loss on my car and went to - fairyrain826
I recently had a total loss on my car and went to Klaben's website to look at my available options for another car. Narrowed it down to 3 and reached out to the Amazing Tim Sterling to get the next steps to get me back on the road. The Team at Klaben listens to their customers. This will be my 4th purchase in 12 years, by now I feel like family
Top Reviewed Service Specialists At This Dealership
Service Advisor
the collision staff was courteous and professional. - smhotchkis
the collision staff was courteous and professional. Although there were delays, the work was done to my total satisfaction. The total cost was less than the estimate.
I brought my truck in to get fixed I was dealing with - huntingduckdeer1
I brought my truck in to get fixed I was dealing with Marry from the service department she keep me informed on what was going on with my truck. Very satisfied with her
Dealership was prompt and timely in diagnosing problems, - KROSE008
Dealership was prompt and timely in diagnosing problems, then fixing them, very satisfied with the outcome
Service Manager
Nate Cramer helped me out when my truck was having a - breese31
Nate Cramer helped me out when my truck was having a issue. I got a loaner and in that day. They order the part and had it back to me quickly. Ill refer everyone to Nate.
Asst. Service Manager
Excellent service and always ready to help with any - JAREYNOLDS40
Excellent service and always ready to help with any problems or questions that I might have.
SERVICE MANAGER
SERVICE ADVISOR
Collision Center Customer Support
Great service! - Samuel.e.mark
Great service! Kind employees and great waiting area amenities. I'm going back for any future repairs.
Byers handled the door-replacement recall of my 2020 - EKMiller
Byers handled the door-replacement recall of my 2020 Escape exceptionally well. Sly Wallen in the service department shepherded this through very well. His communication was noteworthy, keeping me informed all along the way, getting me a courtesy car right away and making sure the body shop did a great job — which they did. Great fit and color match. Overall great customer focus.
Very, Very helpful! - Jim
Very, Very helpful! Everyone was kind and understanding and kept me informed at all times!
Professional and friendly people, quick service. - duke of earl
Professional and friendly people, quick service. Waiting room was comfortable and quiet. Check out was quick and easy. Car was clean and ready for me.
Very customer service oriented! - crodad7035
Very customer service oriented! My salesperson Brian Lightner made sure I had a loaner car since appointment was going to take a majority of the day and I live over an hour away. He made sure experience was as smooth as possible.
Ford Service Advisor
Customer Relations
Great service and friendly staff help full and pleasant - Wigs38
Great service and friendly staff help full and pleasant took care of me immediately thanks
Repaired my F150 pretty fast even though had to order a - joeako1
Repaired my F150 pretty fast even though had to order a parts. Everyone was friendly and knowledgeable
Ganley Ford has very professional staff, very skilled - tomgannon49
Ganley Ford has very professional staff, very skilled workers, very comfortable waiting room, and very competent service.
Pallotta mobile service took care of my flat tire. - Bfoster155
Pallotta mobile service took care of my flat tire. Alex the technician was speedy and took my tire off in my driveway and then brought back a new tire and installed it. Pallotta staff is very responsive to the customers needs. This is an excellent dealership!
See what I sent above See what I sent above. - kfkc77
See what I sent above See what I sent above. I already told you above.
Service Scheduler
Service Dept was great and I didn’t even buy my car - ADAMSALON
Service Dept was great and I didn’t even buy my car there. Just needed a recall fix and they took great care of me
Very professional, courteous and knowledgeable. - Kelley
Very professional, courteous and knowledgeable. Kept me updated about my car's repair and how long to expect the work to take. Went above and beyond.
Ashley and Dustin in the service department are always - Chel1060
Ashley and Dustin in the service department are always delightful. My Mustang is taken very good care of and services are done in a timely manner.
I was extremely pleased … The guys on my service was very - E’Bonie Simmons
I was extremely pleased … The guys on my service was very attentive and Patient with me.. my car rides so well now ..
I took my Ford F-150 in for a recall evaluation. - Fool2think
I took my Ford F-150 in for a recall evaluation. I was greeted with friendly service. My vehicle was evaluated and recall repair was done in no time at all! The staff were courteous, and professional. We have been buying our vehicles from Dick Masheter Ford for over 30 years! I highly recommend Dick Masheter Ford for sales and service.
Professional from start to finish. - allenwilly
Professional from start to finish. Always courteous and asking questions. Routinely updates with progress in person or with text or phone call.
Other than dirty fingerprints all over the glovebox, the - HOLLY.WARNER
Other than dirty fingerprints all over the glovebox, the service was good. I was used to getting a car wash with service, but maybe that is not a thing anymore (or was only at a Lincoln dealership?).
Was fixed the same day assta Stated with no problems. - 25DPL40
Was fixed the same day assta Stated with no problems. Fixed on the day they said it would be fixed.
Worked with Dalton and Justin and they got my vehicle - Corbon m
Worked with Dalton and Justin and they got my vehicle done quickly and both were very professional!
Parts Advisor
We have been customers for many years. - Owl 1038
We have been customers for many years. Have encountered many great people that work there. Very helpful friendly and they are there to help in many ways. Now we live in Plain City and still drive to Ricart Ford for service and even new purchases of cars and trucks
Ford Service Drive Manager