927 Virginia Used Car Dealers

Quick to view cars and answered all questions asked. - timofy23

Quick to view cars and answered all questions asked. A lot of cars to see. Each one better than the next

The dealership was good but salesman was not. - Kathie

The dealership was good but salesman was not. The salesman was not able to help with the technology set ip in the vehicle.

David Mendez,my service adviser is just fantastic - Dawn (Dee) Garmon

David Mendez,my service adviser is just fantastic professional and caring. When you come in for an appointment or just need your questions and concerns addressed he cares and never leaves you or your car feeling overlooked. I will never go anywhere else because of the optimum service Landmark Honda consistently provides me, easy appointments, accurate diagnosis to your vehicle problems,very reassuring, treatment planning and coordinate follow up for preventative maintenance.

I recently had the pleasure of purchasing my vehicle from - philvz

I recently had the pleasure of purchasing my vehicle from Richmond Lincoln, and I cannot recommend Luca highly enough. His in-depth knowledge of the Lincoln product, unwavering professionalism, and smooth, engaging personality made the entire process not only straightforward but truly enjoyable. Luca’s ability to clearly explain every feature and detail instilled confidence in my decision, ensuring I felt well-informed and valued throughout the purchase. What truly set this experience apart was how Luca embodies the Lincoln brand and the Richmond Lincoln dealership. His commitment to excellence and genuine care for his customers make him a standout professional in the industry—qualities that I will undoubtedly share with my friends and family. Additionally, I must commend Jazz, the financial manager, who worked his magic to secure a car payment that perfectly fit my budget. Jazz’s expertise and dedication turned what could have been a stressful process into a seamless and positive experience. Together, Luca and Jazz represent the very best of Richmond Lincoln, making my vehicle purchase a memorable and hassle-free journey.

They were professional when showing the car and it's - antoinetteaytes

They were professional when showing the car and it's features. It just takes too long to fill out the paperwork. I want to fill like I am getting the best price for a car, but when they have to run back and forth to the Mgr it makes me think, I am not.

the best to ever do it ! - nyasiabrown954

the best to ever do it !! book with the best you wont be disappointed!! thank youu

My Sales Rep Alli, she is so organize, know her job, very - Toyota Grand Highlander

My Sales Rep Alli, she is so organize, know her job, very nice and very helpful. We trade my VW to Toyota and she is there with us from the beginning until the end of transaction. After the deal is done she still checkung on us if we need anything else. Keep up a hreat job Alli!!!thank you for all your help.

Seamless process. - hhenry7

Seamless process. Very short wait time. Looking forward to my next visit. Nicole is the best!

Came in on a whim looking at some cars and Conner came - Jarethmorris

Came in on a whim looking at some cars and Conner came out, introduced himself and started showing me some civics, he was extremely professional and polite while not pushing a sale on us, just very informative on the cars and pricing. When all was said and done what initially was a trip to look at cars, I ended up driving off the lot with one. Will be sending everyone I know who is tempted to look at cars to Conner, cannot stress out good of a salesman he is.

This dealership always goes above and beyond to make me - Briannemcelveen

This dealership always goes above and beyond to make me feel important in my times of car crisis. I have loved having Southern only 10 minutes away while we live in Virginia. As a military family when you find good business like this, it's a blessing.

Hello, On Saturday June 29th, John from CMA's Valley - ldeliz

Hello, On Saturday June 29th, John from CMA's Valley Honda Service was amazing. On a vacation trip up north, my wife had a problem with her Mazda CX-5 (Self-inflicted, the car is great). We live almost 5 hours away from that area. We had to get the car towed to the dealership. It was late in the afternoon and the typical time to fix the issue would be several hours, maybe days as per Mazda. I didn’t think it would be fixed that day, so I went ahead and made reservations for a hotel for my wife, daughter and puppy. I’m losing my mind because I couldn’t do anything from home. John offered to take my family and their luggage to the hotel if they couldn’t get it fixed. The service team gave my family something to eat, they made my family feel safe and in good hands. Obviously, the car was not on John’s schedule that day. Somehow, John was able to put 3 guys on it and get it running in about 2 hours!!! Another Mazda dealership told me it could take days to fix the problem. You have no idea how my heart felt when I got the call that the car was fixed. My family didn’t have to stay at a hotel! It was the end of the day on a Saturday, John and his team didn’t have to go out of their way for them. I can’t put it into words, how grateful I am to John and his team. Staunton, VA is lucky to how a dealership that will go above and beyond for people. Thank you from the bottom of my heart.

Hyundai and Honda very dishonest with sales. - dontbuycma

Hyundai and Honda very dishonest with sales. Sold vehicle out from under son after running his credit while waiting for him to bring documents for proof of income. Shop around, don't get played by these clowns, save yourself time and money!!!!

Service advisor was very professional and provided - josephnjr73

Service advisor was very professional and provided feedback. Very knowledgeable of services provided and informative.

Very helping and knowledgeable about there vehicles. - clsccarman

Very helping and knowledgeable about there vehicles. They answer all your questions to make sure you are happy with your purchase.

AWESOME! - Michelle and Gil Garcia

AWESOME! Dee McIntyre was the BEST! He worked with both my trade ins and all my drama with a smile and was so fun and easy to work with! This is our 4th RAM Truck purchased with them and all staff members were absolutely a pleasure to work with and made the experience very enjoyable and easy. I recommend HALL CDR Virginia Beach to everyone who is looking for a RAM! BIG THANKS AGAIN TO ALL!!

Thanks and Great Job by all personnel at Front Royal - william.bergmann

Thanks and Great Job by all personnel at Front Royal Ford. Answered all of our questions...

Courteous and helpful service - easy to arrange - Erisaacs22

Courteous and helpful service - easy to arrange appointments for services and loaner vehicles. Steven Hunnewell made it all happen without hassle.

To start out with it was Capital One Bank who referred me - Elicoreacoreasjackson

To start out with it was Capital One Bank who referred me to Eastern Automotive then when we arrived great service out the back. I was greeted and showed interest to sell us vehicle. You know great quality service is a plus and is strongly recommended especially when you receive it thank you. Sometimes a simple explanation of how it could work better helps, great work management. You all Rock!!!!!!

Review for Ourisman Toyota – Fairfax, VA I’ve had two - ldavidfore

Review for Ourisman Toyota – Fairfax, VA I’ve had two consecutive, unacceptable experiences with the service department at Ourisman Toyota in Fairfax, and after giving them multiple chances, it’s clear that integrity and basic competence are not part of their operation. On my first visit, I brought in my RAV4 for an oil change and to have aftermarket HID headlamp bulbs installed. They replaced the bulbs — but none of the four worked. What’s worse, the mechanic knew they weren’t working and said nothing. I was nearly sent home in a vehicle with zero functioning headlights. Only after I noticed and brought it to the service manager’s attention did anything happen. He confirmed the lights didn’t work, brought the mechanic out, and asked him to explain. The mechanic shrugged and said, “they do not work.” This was immediately proven false when the manager installed them correctly himself. Still, I gave the dealership another chance. I returned for the 60,000-mile service and asked them to replace one faulty OEM Toyota bulb. I was told I had to buy them in pairs — fine. I also requested they troubleshoot a potential wiring issue. The car was with them for two days. When I was finally told it was ready, I picked it up — only to find that none of the headlamps were working. Not the two brand-new Toyota bulbs I just paid for, not the two previously working HID bulbs — nothing. And, of course, they completely forgot to investigate the wiring issue. This level of incompetence would be bad enough. But what followed was worse: I opened a case with Toyota Corporate, only to learn that Ourisman submitted a response filled with falsehoods and outright lies. At this point, it’s not just about bad service. It’s about dishonesty, negligence, and a complete disregard for customer safety and trust. I won’t be returning, and I strongly advise anyone considering service at this location to think twice.

Great service experience again for our Jaguar! - SSDISENGAGED

Great service experience again for our Jaguar! Tommy & Steve helped get everything done quickly and efficiently and Alex helped us with getting our vehicle back from service. Great staff and nice facility. We will service there again gladly!

On my way between Montreal and Florida, my jeep - Jeff

On my way between Montreal and Florida, my jeep experienced bad misfires on the 95 near Washington. I managed to go to Ourisman's in Woodbridge and John Davitt took care of us very professionally. Once the diagnosis was made (very quickly), he worked hard to get us back on the road as soon as possible so that we could enjoy our family vacation. Simply the best! Thank you, John!

Excellent service and sales team! - carol.bowman77

Excellent service and sales team! The test drive and buying process was simple and painless. This wasn't my first purchase from them nor my last, keep up the good work!

Great experience with Ibrahim and the Finance team. - dmoser12

Great experience with Ibrahim and the Finance team. They did a great job and we love the car.

Marvin Jones, Sales Consultant, was very patient, and he - chooboys

Marvin Jones, Sales Consultant, was very patient, and he was very diligent in communicating to me after the 1st visit until the time of purchase. Marvin is a true professional. And Lou Igbon, Sales Manager, was a true decision-maker to facilitate to make sure the sales went through thoroughly

Just waited while they checked out my radio - convenient - queenie_nate2015

Just waited while they checked out my radio - convenient with station for my laptop and technician was very prompt in checking out the radio

We went as we were looking at options to buy a Prius. - garjain

We went as we were looking at options to buy a Prius. At the dealership, we came to know they are not selling this model because of some recall. Beyond that, no one was interested in even giving us any information. After some wait we were told to talk to Omar as he knows all about Prius. But it seemed like he didn't know the difference between the Prius models and kept referring to an online portal. He appeared not to be hearing us and was just trying to sell us other models which they had in stock even after we had told him what we were looking for. And when we asked him to give us the buy-back value for our present Prius, he brushed us off with some logic that did not make sense.

I had a terrible experience buying a new Odyssey. - Tales musket

I had a terrible experience buying a new Odyssey. It began with shady financing tactics when I was pre-approved by my credit union. Then, the Odyssey didn’t pass the pre-sale inspection so everything was delayed while they fixed a safety issue. After all the paperwork was done I found that they tried to hide damage to multiple areas caused by the shop technician when fixing the safety issue. Ray Morton was unprofessional and confrontational and had me wait past 9:00 pm on a Sunday while he helped another customer. It was a nightmare even after that with the replacement Odyssey and their office forgetting to register it in the time frame. They changed the Honda Service Pass terms without telling me. I wouldn’t recommend risking having a similar experience. There are lots of Honda dealers in the area.

We bought a new Chevy here after comparing and contacting - JL

We bought a new Chevy here after comparing and contacting multiple dealerships (at least 7) online. They were one of two dealerships that competed to offer us the best price before we committed to go to the dealership and they were upfront both before and after we got to the dealership. Amad and Omar dealt with us professionally.

Great customer service . - twtodd2000

Great customer service . All aspects of the sale were professional and courteous. Salesman was very helpful