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Gigi
5 days ago
5 days ago
Very welcoming, helpful staff, nice and clean
Environment.
Easy to park and find things you’re looking for.
jwbulldog77
03/11/2024
03/11/2024
Salesman Buddy Price was very honest. Straightforward. I felt very comfortable at the dealership. He worked with us to find the right vehicle which we could afford I would and will recommend koons Chevrolet and Buddy Price. Thank you
ma-joe
03/09/2024
03/09/2024
Barry and this dealership were a joy to do business with. There was no sales pressure at all. Barry spent 2 hours orientation us to the cars tech features and promised to show us more at our next visit. Everyone was unhurried, friendly and patient. A great shopping and buying experience.
pdfromwv
03/05/2024
03/05/2024
Our 2024 Is the third vehicle we’ve purchased at this dealership and with Barry London. Everyone at MB of Hagerstown has always treated us well. Barry is very concerned about the sale and making sure the car buying experience goes well. We highly recommend Barry and the rest of the dealership crew if you’re looking for a Mercedes.
armandliberti
03/05/2024
03/05/2024
Everyone at Koons is very professional. The staff members all have great personalities and are friendly. I’m not a fan of car shopping and do not like dealing with sales people, but this was a good experience. Thank you staff at Koons!
irvj13
03/03/2024
03/03/2024
The sales agent that my wife and I worked with (Barry London) was very knowledgeable about the vehicle we were interested in before, during and after the test drive. He did not try to pressure us into purchasing the vehicle and was very flexible and helpful with finalizing the sale and arranging for us to pick up our new car at our convenience.
The only sore spot I have with the dealership is in the area of getting information about the service and maintenance on out new GLC-300. This seems to be a grey area. Barry gave me the name and phone number of a service writer (name of Alex) at this dealership, but so far both times that I have called him I had to leave a message. I provided my personal information (phone# and email) but have never received a return call from him to answer some of my service-related questions.
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