I have visited Quick Lane 2 times this year for an - jdmo1211
I have visited Quick Lane 2 times this year for an assortment of maintenance and repairs. The Service Writer- Patrick Heatley, is phenomenal. He's attentive and has a good work ethic. He explains the needed repair and cost itemized on the ticket. When I have addressed my concerns, he listened carefully and got things done. The technician, Nacho, also is very good. When I had conversations with Patrick and Nacho, they took time to engage and participate in the conversation. I have been very satisfied with my experiences. My last visit n Wednesday, September 23rd was for an oil change, and low beam bulb change, and to diagnose a rattle noise coming from the rear of the vehicle. I worked with Kyle who is a recent hire. He got Patrick involved, who jumped into action. I was quite impressed. Between Pateick, Nacho and Kyle, they got oul changed and the noise diagnosed. I'm returning on Friday, September 25th to have the low beams installed and the rear sway bar bushings replaced (covered under the extend premium warranty) because it was late in the day and they didn't have time to finish. No worries there.
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