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Review - bn155
Had a good experience with the salesmen and he went out of his way to try and help us. Standard good experience otherwise and would rate this a 4.5 star if I could
Top Reviewed Specialists At This Dealership
Awesome Customer Service from Woody - Betedo
I have been coming to Woody for over 20years. He has always provided awesome customer service and found me exactly what I’m looking for... He is the best and appreciate his expertise.
Short and sweet - Jimaca
Larry and the team at Weber did a great job. They made the truck buying experience uneventful. Larry showed me the trucks I wanted to see and help guide my decision easy.
Closing on the paper work was short and sweet. One of the best. And I have bought over 20 vehicles in my left time.
BEST service and BEST deals! - Jeasterly94
I came into Ford Fair Oaks to visit with Jonathan Garcia. He is WONDERFUL! So easy to work with. Straight-forward, clear, and concise. He walked me through every single step of the car buying process and made sure I knew about every aspect on the deal. Easiest experience I have ever had with buying a vehicle! 10/10 would recommend visiting Fair Oaks and 10/10 would recommend Jonathan!
Good people, good deal. - mcleod.07
Chris has always been good to us and works a equitable deal. He’s always there for questions and gives us good advice. The service team works well with us too. Thanks fo much!!!
Our 2019 Mustang GT - Mustang 2015
Bernie Krowczyk sold us our third Mustang. He is very knowledgeable and listens to what car we would like to have. He picked us up and took us to the dealership and back home again. He goes out of his way to make sure we are satisfied with our purchase. Mike Schoenberg did a fantastic job of explaining our financing on the Mustang. He was able to get us a low interest rate.
Ford Sales Team
Service - Mark
Always great service prompt and courteous. Oil and tire rotation, timely manner, great price. Mike and Joel are great to work with, always friendly and willing to help.
Internet Sales Manager
Sales Consultant/Finance Manager
Friendly and Fair - lsmith16
I had a great experience with the Shields folks. Everyone was extremely helpful. Kyle White was very accommodating. The whole process was efficient and low pressure.
Job Well Done! - genmeg19
After visiting a lot of dealerships, Bredemann was a welcome breath of fresh air - patient, considerate, and willing to listen. This was my first experience buying a car on my own, and at no point did anyone talk down to me, second-guess my opinions, or try to sell me something I didn't want. Thanks to Dan and company for being amazing - I've tried to talk the dealership up to anyone asking about my new car.
Sales Consultant/Commercial Sales
General Sales Manager
35 Years as FORD Only Customers~ - Rob440FordEscape
Neither my husband or I enjoy dealing with dishonest, money hungry sales people.
This is one reason why we will only purchase our Fords at the Frankfort Currie Motors Location.
Jim Koziel has always been our favorite sales person. He is honest, helpful, and friendly.
We know our experience purchasing a new car will go well and Jim will pay special attention to all the little details.
Jim feels more like a good friend than a sales person.
Jeannie and Lee
Excellent Customer Service - MustangGT2019
We received the utmost of professional assistance from our Sales Representative Nick Bisioulis. Nick is truly the reason we were able to trade-in and purchase a new vehicle. Nick worked diligently to locate the vehicle we were most interested in and he really delivered! We were most impressed with his knowledge of the product and his ability to understand our needs. We were also very pleased with the excellent experience with your Finance Manager Wes Polo.
Senior Sales Team Leader
Air bag recall - maggie61187
They did a great job and a full inspection.... only comment is do not change the clock it was set ahead for a reason but maybe when they had to reset the computer for the airbag recall they might’ve had to reset the clock .... I really like bringing my car there they are great people and great service!!
Jeep Cherokee 2013 - RSAUNCH
I scouted a '13 Jeep Cherokee online. I was directed to Joe Hill, who was very straightforward, personable, and easy to work with... I've worked with many dealerships in my time but this one was by far alot more honest from my experience. Definitely recommend doing business with Joe Hill and his people at Waterloo Sunset Ford.
Top notch! - Nels
Great bunch of guys to work with through the whole process of buying the Four Runner! Was able to finance the 2008 Toyota Four Runner without a glitch at a decent rate and at my terms.
Young Adult First Time Purchase - lindamdavenport84
Anita Sutton was friendly from the beginning! Our college age daughter was looking to make her first car purchase. Anita was helpful in aiding our daughter in reporting all income. Additionally, she was able to assist us with finding the perfect vehicle at a price that our daughter could afford. Although, the final paperwork was a bit time consuming, Anita stayed with us to the very end. She also installed the license plates and took snapshots of our daughter alongside her new vehicle!
We will never buy from anywhere else again. - Rob and Kathy
Don is an amazing and honest salesman. We had very specific needs for our new vehicle and Don did not stop until he found us exactly what we wanted! He went as far as Wisconsin to find our new SUV. We will never buy our vehicles anywhere else. Thank you Don!!
Used Car Manager
Great experience! - DIANE.WALSH
Joey and Gary are so knowledgeable and made my experience at Rizza Lincoln one of the best! They are very helpful and do a great job. I will recommend them to others.
Excellent service fast. Very Polite He was knowledgeable - New car 123
Me a was excellent .. very. Professional.....polite. And he listened to what I wanted in. My new car. He was so 8 days later I bought a second new car...I also recommended to a family member who is looking for a used. Car for his son.
Quick and painless experience - Don Wojtczak
I had my 2017 Fusion in for a suspension squeak, it was diagnosed and fixed in just about no time. Paul Stassin was very helpful and kept me in the loop at all times. Very satisfied
Ford F 350 DRW - F 350 man
Chris Staten Hamel Illinois. I traveled about four hours to pick up my truck in the drive was well worth it. The sales team at Bryden Ford went out of their way to make sure that the purchase of my vehicle went smoothly. I would highly recommend them. The salesman Kiefer and the finance gentleman George very pleasant to work with. I will definitely buy my next truck from them.
Excellent!!! - Agkamin721
Great, friendly dealers and I love my used 2011 Ford Edge SEL!!!! It drives great and had no difficulty buying the car and they take great care of their customers!
Customer Care Representative
Purchased new 2019 F150 - kaprahk
I had several things fixed on an Expedition I was driving .
The did a great job , on time and at a reasonable cost.
That was the reason for my return shopping for a new truck.
Great experience !!!!!!!!!!!!!!!!
Best auto buying and service experience, period! - brandonblazer84
Long story short, my wife wanted a a ford edge and i wanted it to be a specific year based on reliability reasons. Within a week I spoke to 3 different dealerships as each had the ford edge in the year i was looking for. Each time the car supposedly sold right before i made it to the dealers to purchase. The last straw was the third time. I wasn't sure if they were all telling the truth or trying to bait and switch to up sell me something else. The last dealer this happened with was Buss Ford. However, Ray Silvey at Buss Ford let me know that a former customer expressed potential interest in the same vehicle earlier in the day. Being that she expressed a potential interest, technically before i did, and was a former customer they let her test drive and take the car for the night to see if she would like it. As my luck would go, she bought it. I was quit annoyed, and disappointed to say the least. Especially since this seemed to keep happening to me. Unbeknownst to me, Ray Silvey, whom had been helping me at Buss Ford went searching for a ford edge in the year i wanted but also for similar suv's as the ford edge. I wasn't interested in any and was dead set on the ford edge. Then Ray called me and was adamant i had to come in and look at a gmc acadia he found. I reluctantly did go and look at it and ended up taking him up on his offer to take it for the night to see what my wife and kids thought. This ended up being the best decision I could have made! My wife loved it, my kids fell in love with it, and it grew on me, all in one night! We went the next day and bought it! Ray went above and beyond what i expected out of any sales person. Heck none of the other dealers ever even called me back after selling their ford edges. If it wasn't for Ray we would have never bought a GMC Acadia, which is way better than the ford edge! Ray was fantastic as well as Buss Fords service! There was a minor issue that popped up on the vehicle the next day. When I brought it to Rays attention, He and Buss Ford took care of it with no questions asked. Very impressive service! This is important because i have heard horror stories of people buying a car from a dealer only to have a problem shortly after and the dealer doesn't care because its your car now. I have always hated going to car dealerships and dealing with the sales people. Because of this i tend to purchase all my vehicles privately, not anymore. All my future vehicle purchases will most likely all be with Buss Ford. It truly does feel like once you purchase a vehicle from them you are part of the family and they will take care of you for life. Great place, great employees, great service. Cant go wrong here! Purchase with piece of mind!
Great service and friendly staff - Phil Kline
I got an oil change at Court Street Ford. The service was professional and prompt. The staff was very friendly. They check many areas and always keep.me informed of the status of my truck.
Service - SHARIC
I Have been coming there alittle over 6 years now They have a awesome Shop team
The shop is great they take the time to listen to you and even if you dont have a appointment and you have something going on with your vehicle They have taken the time to take a ride with me to listen to see if they could fiquire it out I have done this 2 times now and both times they knew exactly what is was They have been excellent
They are very pleasant and kind
I will be going there for many more years
Great service by Don Howe. We were in and out in no time! - TDFOUNT75
After looking at the truck online, Don contacted me through email and we set up an appointment. Once we were there he had the vehicle ready for us to test drive and afterward, we went into his office and he had everything ready to go for us to purchase the truck. Great experience!
Recall - Martin2018
Service was quick and easy. We set up and appointment on Monday morning dropped it off that afternoon and picked it up the next day. Thanks
Amazing Experience with an Exceptional Dealership - Army 6
I am retired from the Army and was traveling to my home state of Illinois when my engine light came on. The next morning, which was Saturday, I drove over to Gustafson Ford to see if they could figure out why the light was on. They took it back and in about 1.5 hours (4 cars ahead of me) they had the car ready to go.
While I was there I looked at the new Ford Edge ST because my wife and I where looking for a new Edge. Troy to took the time to show me the car and take it for a test drive. We then discussed cost, he provided an exceptional offer. Even though I didn't buy the car since we live in Alabama, I will always give Troy the first offer on any new Ford Product. I cant express in words the customer service from both the Service Department and the Sales Team, especially Troy. EXCEPTIONAL DEALERSHIP!
Purchase - Hill
Outstanding customer service and willingness to work through the fine details, I.E financing and rates. If your in the market for a new or used vehicle go see my guys Anthony and Sean and they'll get it done. It feels good to give my business to a local dealer.
Great service - AliS
I just bought a car from Ed Seggelke. He was very nice and wasn’t pushy or high pressure at all. I felt like a got a good deal and he even gave me a dozen roses to say congratulations on my purchase. Everyone at the dealership was very friendly and I would highly recommend them.
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