2,908 California Used Car Dealers

My outstanding experience buying at Cadillac Marin proves - DAVID0724

My outstanding experience buying at Cadillac Marin proves an auto purchase transaction doesn't have to mimic a Mixed Martial Arts Cage Match. I was put in touch with Jacob Audiss in Sales and found him to be honest, informative, patient and knowledgeable. Dealing with Jacob was stress free, sort of like chatting with a friend. There was absolutely no high pressure or intimidation. Managers Ivan and Victor were there to work on my behalf to finalize the deal. They too, work hard at making the process easy and comfortable. I found the pricing to be fair for both the new car purchase and the trade value. A five star experience overall, and I cannot find a single flaw in their process.

Mark, Charles and Joe were amazing got into a 2023 Nissan - Derrianfranklin

Mark, Charles and Joe were amazing got into a 2023 Nissan thank you so fellas

Walked me through the process and explained everything - arbo8878

Walked me through the process and explained everything they were doing. Felt comfortable and no pressure. All staff went above and beyond to make sure I walked out with the vehicle I wanted.

Yesterday, I brought my 2023 Q5 to Audi Pacific Service - Calbear92

Yesterday, I brought my 2023 Q5 to Audi Pacific Service since the power telescopic tilt button on the Q5 was not in its proper position- slightly depressed in and angled down so one could not lower the steering wheel. I only chose to go to Pacific since it was the closest dealer in the rain and they said getting a loaner “hasn’t been a problem.” [Background, car was at Audi Long Beach the day before for oil change, but I forgot about the steering column button issue]. Upon arrival to Pacific in Torrance, I was greeted and met Service Advisor, Jonathan. He seemed nice enough. Once I told him of the main issue- he went to physically inspect it and got the shop foreman to look at it to see if it was something easy to fix. [and another on-going MMI and Bluetooth issue that’s known across most Audi platforms.] He came back and said that it looks like “outside influence” and that’s not under warranty. It would cost $310. “If it was something easy to unbolt a screw, I would just do it for you, but you have to drop the entire steering column.” I declined. He also said that if your car was just at another dealer- you should go back to the selling dealer (not possible since in San Diego) or the most recent service dealer since you have a relationship with them on THIS car. This button is on the lower left side of the steering column and slightly recessed. One of the clips on the inside was not holding it in proper position, but the inuendo that “we” broke this is absurd. There’s no physical damage. This is the 1st time (and likely last) that this car has been brought to them- I had a terrible experience with a previous service writer several years ago on my eTron SUV where I asked for my keys back and would not return while he was still working there. I will appreciate Jonathan's frankness. He said that I should take the Q5 back to Long Beach or BH since I have had the car serviced there before and since I have an established relationship with them on THAT car- they had more leeway to offer “goodwill” and cover that issue. I was shocked that when he told me that the button was now inside the steering column since the foreman pushed it in while trying to assess. When I actually got into the vehicle- there was now an open hole in the lower steering column and a loose button. Since this was caused by the foreman and it was returned this way- this is not returning the vehicle in the same condition as it was brought it. Not taking responsibility since I declined their $310 charge. Not acceptable. What’s more outrageous- I took Jonathan’s advice and went back to my regular service advisor at Long Beach today. (Charles is awesome!). He not only greeted me when I pulled up- he already saw my note- personally took the vehicle straight into the service. In 15 minutes, the car was ready. Not even paperwork needed since it was a single Torx screw to remove the lower steering column plastic panel and put the power control button back into proper place. I even got a snack in their new comfortable, location. Moral: stick with Audi Long Beach for your Audi service needs.

Extremely great service from Tony! - marianaaleman

Extremely great service from Tony! He was very accommodating and made the process very smooth.

One of the greatest experiences I have had. - charleiibrown510

One of the greatest experiences I have had. Great service in and out very quickly. Got me in a great car at a reasonable payment

Great dealer with fair prices of vehicles listed. - Kevin G

Great dealer with fair prices of vehicles listed. They are very helpful in explaining and maintaining the cars; the vehicles are kept clean when purchased. Great experience in general.

After writing my review, Manly Honda promptly reach out - BLUEEYEDBOOGIE

After writing my review, Manly Honda promptly reach out to me to discuss my disappointment. Hopeful that things can get resolved shortly.

The whole experience was easy and straightforward. - rheann.llave

The whole experience was easy and straightforward. Mike Raff was very helpful and never made us feel pressured to buy from them. We highly recommend Mike and will definitely be purchasing our next vehicle from him.

Lucas Kielar was so helpful and so knowledgeable with - MonicaD

Lucas Kielar was so helpful and so knowledgeable with helping us find the perfect Audi. He explained everything and answered all of our questions as this was our very first Audi purchase. After test driving an A3, we fell in love. Lucas was able to find the specific color we wanted and have it ready for us within a couple of days. We highly recommended Audi San Diego and working with Lucas to help find your new Audi!

V provided excellent service ! - Teresa

V provided excellent service !!!! Not only was the work on my Lexus performed perfectly, V brought personable and professional customer service to my experience so that I felt very happy to be his customer. I drive an extra half hour to the Sacramento dealership because the service is exemplary!

I had such an amazing experience at this Subaru - Nia Jacks

I had such an amazing experience at this Subaru dealership! Marissa went above and beyond to provide excellent customer service. She was patient, professional, and took the time to answer all of my questions about leasing my new Subaru Crosstrek. Thank you Marissa & Rylee. I couldn’t be happier with my Crosstrek or the service I received!

Vincent was great and thorough; he recommended fuel - ROSEFORME80

Vincent was great and thorough; he recommended fuel injection serviice in which I plan to do soon. Most importantly he recommended my new back tires to rotate to front axle as my vehicle is lite weight; now my vehicle was SMOOTHER than before !! Thanks Vincent

Very polite service and well known about the cars. - JISKYANGEL

Very polite service and well known about the cars. We only visited this delearship to lease the car

Recently, I purchased a vehicle from Maita Mazda. - deniseguth829

Recently, I purchased a vehicle from Maita Mazda. I would have say it was the BEST buying experience that I have ever had. The staff were very kind and helpful.,always willing to go above and beyond for me. All of them were fantastic especially my salesman, Julio Navarro. We worked together over a 6 week period..He was always willing to search for a particular vehicle for me,even though I changed my mind about 6 times.Not only was Julio patient he was kind, and very knowledgeable about each vehicle. This made me feel very comfortable. I ended up purchasing a Mazda CX-5, and left with a smile on my face.The car is AMAZING, I love it. It's everything and more that Julio said it would be. Thanks Julio, your the BEST. Sincerely, Denise Guth Great employees should be recognized for there OUTSTANDING service. 5 STARS MAITA MAZDA

They were able to help me find the car that I wanted and - LITTLEGOLDIESQUIRREL05

They were able to help me find the car that I wanted and made the night super easy

Had George as our salesman and he was wonderful. - Sonnieg9

Had George as our salesman and he was wonderful. He was friendly, very informative and made the whole process very easy. Would definitely return to buy my next car from George!

great customer service. - Toby Lee

great customer service. unlike other dealers, i got greet once inside. this is the second time I bought a car from this dealer and I am again satisfy with the service provided.

They provided great customer service and help you get - mendoza.ang06

They provided great customer service and help you get your vehicle in and out and they were also very professional.

Miguel Cuenca, my service advisor is the best. - SHARYNEROBERTS

Miguel Cuenca, my service advisor is the best. Even though we moved further away I still come to the Van Nuys Honda on Van Nuys and Oxnard for service.

Tiffany is a very professional sales person. - GULREHMAN786

Tiffany is a very professional sales person. She respected and listen to our concerns and needs. We are very happy purchasing a vehicle from Future Chevrolet. Thank you

The service was excellent and completed timely. - Verrylkb

The service was excellent and completed timely. Extra helpful and all benefits researched and explained

I purchased my Toyota Prius Prime from another - Davidtimothyhall

I purchased my Toyota Prius Prime from another dealership, but Toyota of Glendora is my “home dealership” as it is the closest. Happy it is! Best customer service I’ve had so far! Very professional, highly communicative, and were able to get in me in a timely manner. David Millan was the technician that took care of “my problem” which turned out to be something that could not be changed on my make, model and year of Prius Prime; But he took the time to run the codes and explain to me the limitations. I greatly appreciated that instead of blowing me off. Thank you Toyota of Glendora, thank you David Millan! See you next time I need ANY kind of service. Much appreciated!

I got my first new car in this place and it was the best - Maggie

I got my first new car in this place and it was the best experience being helped by some of the staff here. I recommend people to look for Hossein, the most wonderful man who can understand the feelings of a buyer especially for a first time buyer like me. He can handle things way beyond expectations. I am very grateful for having met him. The manager whoever he is was so very understanding and helpful too. I thank them so much. They are a blessing.

Sean- he is the man! - joanne.sibal

Sean- he is the man! He is very persistent and very helpful. He took care of us from day 1 and never gave up. He made us feel comfortable. So easy and fast buying experience. If any one looking for brand new and/or used car, check out the Infinity Mission Viejo and meet with Sean. Not to forget to mention the Account Manager named Erik- very knowledgeable and know what he is doing.. We are few months away to get another car and we will consider on going back to this dealership! Thank you once again Sean and Erik!😊

I had a great time with JT at the BMW dealership in SLO. - Selket Frazier

I had a great time with JT at the BMW dealership in SLO. He was very helpful and did an amazing job breaking down everything I needed in order to make a decision. I highly recommend him for anyone coming to join BMW.

Jairo was so awesome to work with. - Joseph

Jairo was so awesome to work with. Very responsive and helpful and would recommend to anyone. Thank you

This dealership was timely and completed the repairs as - LINDA-PATTON

This dealership was timely and completed the repairs as stated. Mr. French kept me updated on the status of my repairs.

I will tell you what I don't like. - lmc2chesney

I will tell you what I don't like. They hound you with text messages and surveys. This is the fourth one in two days. Enough already.

Recently took my truck to truck to get serviced. - vanessa

Recently took my truck to truck to get serviced. I scheduled my appointment with Mario, who always takes care of my cars. He and his team are always professional and efficient. They're my go-to!