2,907 California Used Car Dealers

Alyssa is professional, friendly and always informative, - Tyr8histor

Alyssa is professional, friendly and always informative, and helpful. Additionally, when my car’s work is completed, Alyssa drives my car to the nearest door in the dealership where I am usually waiting!

They did a great job with my car. - carmenhuerta27

They did a great job with my car. I never have any issues with them

Excellent dealership! - rdavenpo

Excellent dealership! Knowledgeable sales and finance staff! Restaurant inside the dealership was amazing as well. Highly recommend!

Germano was great, showing us a variety of options and - ktripodis

Germano was great, showing us a variety of options and trims for our Volvo XC90 purchase and got us everything we wanted on a custom order. I would buy with Westlake Rusnak Volvo again.

My outstanding experience buying at Cadillac Marin proves - DAVID0724

My outstanding experience buying at Cadillac Marin proves an auto purchase transaction doesn't have to mimic a Mixed Martial Arts Cage Match. I was put in touch with Jacob Audiss in Sales and found him to be honest, informative, patient and knowledgeable. Dealing with Jacob was stress free, sort of like chatting with a friend. There was absolutely no high pressure or intimidation. Managers Ivan and Victor were there to work on my behalf to finalize the deal. They too, work hard at making the process easy and comfortable. I found the pricing to be fair for both the new car purchase and the trade value. A five star experience overall, and I cannot find a single flaw in their process.

Ilia was great to work with and the process was simple. - wavgg34

Ilia was great to work with and the process was simple. No complaints. Trade-in was a breeze also. Recommend you consider giving them and ask for Ilia

Yesterday, I brought my 2023 Q5 to Audi Pacific Service - Calbear92

Yesterday, I brought my 2023 Q5 to Audi Pacific Service since the power telescopic tilt button on the Q5 was not in its proper position- slightly depressed in and angled down so one could not lower the steering wheel. I only chose to go to Pacific since it was the closest dealer in the rain and they said getting a loaner “hasn’t been a problem.” [Background, car was at Audi Long Beach the day before for oil change, but I forgot about the steering column button issue]. Upon arrival to Pacific in Torrance, I was greeted and met Service Advisor, Jonathan. He seemed nice enough. Once I told him of the main issue- he went to physically inspect it and got the shop foreman to look at it to see if it was something easy to fix. [and another on-going MMI and Bluetooth issue that’s known across most Audi platforms.] He came back and said that it looks like “outside influence” and that’s not under warranty. It would cost $310. “If it was something easy to unbolt a screw, I would just do it for you, but you have to drop the entire steering column.” I declined. He also said that if your car was just at another dealer- you should go back to the selling dealer (not possible since in San Diego) or the most recent service dealer since you have a relationship with them on THIS car. This button is on the lower left side of the steering column and slightly recessed. One of the clips on the inside was not holding it in proper position, but the inuendo that “we” broke this is absurd. There’s no physical damage. This is the 1st time (and likely last) that this car has been brought to them- I had a terrible experience with a previous service writer several years ago on my eTron SUV where I asked for my keys back and would not return while he was still working there. I will appreciate Jonathan's frankness. He said that I should take the Q5 back to Long Beach or BH since I have had the car serviced there before and since I have an established relationship with them on THAT car- they had more leeway to offer “goodwill” and cover that issue. I was shocked that when he told me that the button was now inside the steering column since the foreman pushed it in while trying to assess. When I actually got into the vehicle- there was now an open hole in the lower steering column and a loose button. Since this was caused by the foreman and it was returned this way- this is not returning the vehicle in the same condition as it was brought it. Not taking responsibility since I declined their $310 charge. Not acceptable. What’s more outrageous- I took Jonathan’s advice and went back to my regular service advisor at Long Beach today. (Charles is awesome!). He not only greeted me when I pulled up- he already saw my note- personally took the vehicle straight into the service. In 15 minutes, the car was ready. Not even paperwork needed since it was a single Torx screw to remove the lower steering column plastic panel and put the power control button back into proper place. I even got a snack in their new comfortable, location. Moral: stick with Audi Long Beach for your Audi service needs.

Extremely great service from Tony! - marianaaleman

Extremely great service from Tony! He was very accommodating and made the process very smooth.

I’ve been coming to this dealership for many years, and - BETAMESMA

I’ve been coming to this dealership for many years, and Dan has always taken great care of me. The process is smooth, stress-free, and I always feel supported with my questions. I’m so happy with my new Prologue and the ongoing customer service.

Let’s start with the phone call to dealership was told to - Jetta Man

Let’s start with the phone call to dealership was told to come cause the code was important and if I have time to wait will help me with my car ! ASAP driving in was directed and greater wrote up my concerns regarding my vehicle being service Sean came over took charge asking if I had time to wait very politely waited for 30 Minutes to be delivered the car directly from Lucas Technician saying that code was only for the low grade fuel been using soo recommended that start using Middle Grade only that was all and Sean said there’s no charge also said they added fuel injectors cleaner for free too! Amazing customer service thank you too all service and sales managers very friendly customer support team also there’s wi-fi , Coffee ,tea ,ho chocolate,cold fresh water , cable tv couches soo comfortable and clean enough to eat without having too much trouble must come get you new car or service and parts department has everything in stock too! 5stars

I had the pleasure of working with Cyole Baker at Lexus - tleong13

I had the pleasure of working with Cyole Baker at Lexus of Sacramento, and I can confidently say he’s one of the best in the business. From start to finish, Cyole was transparent and upfront about pricing and the entire buying process—no games, no hidden surprises. He made what can often be a stressful experience feel simple and straightforward. Although my mom ultimately decided not to make the drive to Sacramento to purchase the vehicle, we were both extremely impressed with Cyole’s professionalism, honesty, and customer-first approach. If the opportunity comes up again, we would absolutely do business with Cyole without hesitation. Highly recommend him to anyone looking for a smooth, no-pressure car buying experience!

I had such an amazing experience at this Subaru - Nia Jacks

I had such an amazing experience at this Subaru dealership! Marissa went above and beyond to provide excellent customer service. She was patient, professional, and took the time to answer all of my questions about leasing my new Subaru Crosstrek. Thank you Marissa & Rylee. I couldn’t be happier with my Crosstrek or the service I received!

I made an online appointment and received a reminder the - HBOTZ

I made an online appointment and received a reminder the day before the service day. All staff members were very polite and attentive. I had an outstanding experience!

JUMBER was very Professional and knowledgeable about - CURTIS0117

JUMBER was very Professional and knowledgeable about the car. I could tell he is really into cars. The deal was amazing and everyone working at the Jim Falk Lexus was willing to deal with clients and accommodating. I am satisfied with the terms of the lease.

Recently, I purchased a vehicle from Maita Mazda. - deniseguth829

Recently, I purchased a vehicle from Maita Mazda. I would have say it was the BEST buying experience that I have ever had. The staff were very kind and helpful.,always willing to go above and beyond for me. All of them were fantastic especially my salesman, Julio Navarro. We worked together over a 6 week period..He was always willing to search for a particular vehicle for me,even though I changed my mind about 6 times.Not only was Julio patient he was kind, and very knowledgeable about each vehicle. This made me feel very comfortable. I ended up purchasing a Mazda CX-5, and left with a smile on my face.The car is AMAZING, I love it. It's everything and more that Julio said it would be. Thanks Julio, your the BEST. Sincerely, Denise Guth Great employees should be recognized for there OUTSTANDING service. 5 STARS MAITA MAZDA

I’m extremely satisfied customer. - Thank you Tanner - Nissan Service Dept.

I’m extremely satisfied customer. I was served with the most highest regard and professionalism by the Honda Service Team. My experience was outstanding. I especially would like to thank a team members who provided excellent customer service, Cesar Mares ! Thank You Selma Honda !!

Chris is the consummate professional, always following - greg

Chris is the consummate professional, always following through on what he says with your best interests in mind. I have been fortunate enough to have worked with him as my service tech for the last 5 years, and he is always dead on in terms of your car and what it requires to keep it on the road, running at its best. I highly recommend Chris as the top BMW Service Tech I've had to fortune to work with at any BMW Dealership/Service shop.

Excellent, they’re the best and I’m very much satisfied, - Roseghig

Excellent, they’re the best and I’m very much satisfied, they entertain us well . I can recommend this to my friend, thank you so much

They provided great customer service and help you get - mendoza.ang06

They provided great customer service and help you get your vehicle in and out and they were also very professional.

Service was easy to schedule. - FITZE56

Service was easy to schedule. My service advisor was there and waiting when I arrived and called me promptly when the service was complete. All with a pleasant and professional demeanor.

My experience centers around personal service from Mike - Leewax911

My experience centers around personal service from Mike Mcdevitt, no Mike no service, he’s that good

Sean- he is the man! - joanne.sibal

Sean- he is the man! He is very persistent and very helpful. He took care of us from day 1 and never gave up. He made us feel comfortable. So easy and fast buying experience. If any one looking for brand new and/or used car, check out the Infinity Mission Viejo and meet with Sean. Not to forget to mention the Account Manager named Erik- very knowledgeable and know what he is doing.. We are few months away to get another car and we will consider on going back to this dealership! Thank you once again Sean and Erik!😊

This dealership is focused on high customer service - Tbkramlich

This dealership is focused on high customer service levels. It’s easy to book service and they have multiple options for transportation. The car is unbelievably clean when I get it back!

Jairo my service advisor is Everything! - Youtuber Reviewer

Jairo my service advisor is Everything! There are not a lot of employees now days that will go above and beyond and communicate the whole process when it comes to automotive/retail service. This dealership is extremely lucky to have a one of a kind top notched employee! I would like to reward this individual of a recommendation for a higher commission from the owner of the store! I know this review might not make it through the hands of the owners of this store, let along the actual Infiniti brand. But if somehow this falls through the cracks and corporate reads it. Let it be known that Jairo is the greatest Infiniti advisor your business have! He should be rewarded with not just recognition but reflect it on his pay! I will continue to bring my vehicle 2hrs away from our home just to get it service here because Jairo exist!

Niello Audi is great. - 2SEWELLS

Niello Audi is great. Ronnie was low pressure, friendly, and really listened to what I wanted in my next car.

Maria Teresa was amazing! - eliahuvered

Maria Teresa was amazing! She was super attentive, detailed, knowledgeable and kind. Smooth and fast process - I was in and out with a new vehicle within 3 hours. They had a great selection - more than any of the other neighboring dealerships.

Thank you Roi, Emily and Robin for the excellent service - agneslalata

Thank you Roi, Emily and Robin for the excellent service we received with our new car purchase from start to finish. Worth the drive down. We love our new Lexus RX 350 Hybrid! It was a pleasure doing business with Lexus of Santa Barbara, our new car dealership of choice.

Kambiz and JJ makes everything super easy, thank you guys - Sendmartin31

Kambiz and JJ makes everything super easy, thank you guys you are the best, I will recommend you guys to my friends and family, also the FM Shady super cool guy, really helpful and has a lot of patience.

Ara was a gem! - Giovannagarnetf

Ara was a gem! I truly had a great purchase expertise because of him and I adored the bow!

My recent experience with San Francisco Honda's service - Ron Stueckle

My recent experience with San Francisco Honda's service department was excellent. I can not thank them enough. Especially Eric Tom. Eric was the person who first helped me when I brought my car in for service. He was also the person who continued to be in contact with me throughout the day, and made my entire experience very pleasant - even though no one expects. car repairs to actually be "pleasant", lol. They also finished the work several hours faster than I was expecting. Thank you so much, Honda Service Team. And special thanks to Eric. It turned out to be a very good day.