I purchased a 2025 Hyundai Elantra yesterday (5/5/2025). - papertiger1961
I purchased a 2025 Hyundai Elantra yesterday (5/5/2025). Although the car itself is great, I did have an issue that was promptly resolved.
I was told that in order to get a particular rebate, I needed to finance the car.
Since I planned to pay for the car in full to avoid interest charges, I asked if there were any penalty charges if I paid off the loan early. Both the sales rep and the finance rep told me "no". They said that I would only have to pay the interest up to the time that I paid the amount off in full. In fact, I was told that I could pay off the balance as soon as I received the financial statement, which they estimated to be 2-3 weeks.
When I had more time to review the contract after leaving the dealership, I read in the fine print that there is a $75 charge if I do not keep the loan agreement for at least 6 months.
Justifiably upset at reading this provision, I contacted the company later that day.
To their credit, I received a call today, informing me that they would waive this provision of the contract or reimburse me for the $75 if I was later charged this amount after the loan is paid off.
The only suggestion I can make is to read through everything in these contracts before signing them because what you are told may not match the contract. I'm just happy that they resolved my issue so promptly.
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