Kudos to my newfound favorite service representative, - vcarrion32277
Kudos to my newfound favorite service representative, Dennis Redmond! From our first interaction, I sensed the years of experience as we interacted. Zero need for spoon-feeding anything. He schooled me on the what, why, etc. THAT was reassuring after horrid prior experiences at this dealership. Extremely professional, knowledgeable, people-friendly and transparent with his communications. YAAAS!! I'll add that he literally went above and beyond for me by providing something I really needed, which rectified the issue experienced during my previous servicing visit with a different rep. HE IS A KEEPER and definitely makes the dealership look good. Yeah, I said what I said. LOL!
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