Very positive - mandopops
We keep returning to Valley Honda because of the great customer service, both with the sales staff and the service department. Tom is the third sales person we have worked with and he was personable and knowledgeable. He was in tune with our situation and responded accordingly. He had good follow through and easy to work with. We would definitely ask to work with him again.
Making a decision! - Newcargirl
I feel that because Marty knew the models so well I was able to narrow my choice. Zimmerman Honda has a huge selection of autos on the lot. Each w different packages. I happened to find a particular color combination that helped me make my decision.
Thank you Marty for the patience and training regarding the new options I chose.
I had heard Zimmerman's was the place to go with the greatest selection. So true!
Top Reviewed Specialists At This Dealership
Internet Sales Consultant
Great Experience - dheadley
Process of buying new Pilot went very smooth. Very satisfied with overall experience. I recommend the buying your next vehicle here. Would buy here again.
Smooth and Fast - Maria G.
Heri is really helpful and friendly.
Beautiful dealership, treats you like a family.
My transaction was quick, pleasant, and very straight forward -- just the way I like it.
Everything was delivered as promised and the Brad in finance was a pleasure to work with as well.
I would 100% recommend this dealership to anyone who is looking for a Honda.
Thank you, Heri!!!
excellent salesmanship very respectful - jmass74
tom, showed me what I wanted without any pressure, knew his product and explained in detail with great knowledge, respect and experience, the sales service team was above and beyond any other.
Following Salesman to another dealership - MattB
We were in the market for a used car, so I called the salesperson we used to buy a new Honda CR-V last year. He had moved over to Motor Werks in Barrington, so we made the trip because he had exactly the right car for us on their used car lot. Anthony has an engaging personality, wants to learn more about you and your needs and makes the whole process as painless as possible.
Sales and Leasing Consultant
Awesome Service - hello32
I love the Honda of Joliet dealership. It is such a great community of people and they truly care about you and your future purchase. I purchased my first brand new car a few months ago and I was so surprised at how caring their staff was and how much time and effort they put into making sure I understood what all the gadgets on my car did. Not a lot of dealerships will take the time to explain that kind of stuff. i will definitely be back in the future and will recommend to family and friends!
Excellent - Sweetsteph86
Oliver was very polite and professional during my visit at Napleton Honda. Will be returning for future business. Go see Oliver Marin for your next new car.
Efficient, honest and knowledgeable dealership - 28hadfield
Salesman Jose Diaz did not pressure us and was so courteous and knowledgeable about the Civic.?????????? Out of 5. I would recommend him and consider on our next vehicle purchase. We didn’t deal with Dale Sudhot much, the financial director because he explained everything in detail so efficiently and effectively that we went home with the civic that evening. Love it!
Meyer Honda ??????????
Short, sweet, and very reasonable - Anthony E Anderson
This has been my 4th car over the last ten years my family has bought or leased. No hassle or bs and you walk out feeling good instead of worked over. Customer service was great. Honest people work there. I left a pair of 100 dollar Oakley sunglasses when I traded in my car for a new one. A few days later got a call from Kurt and got them back. The whole pro ess of buying a car from them was awesome. If you want to buy a honda used, new, or lease go see them. Kurt was great
Service Advisors are Awesome! - MyDogIsErma
The service advisors, as a whole, are great. I purchased my 2010 Insight in Sept of 2009. The car has never been serviced anywhere else...because of the service advisors I have interacted with over the years. Recently had the 100,000 mile service (B124) which was expensive, but this car has been great to us so it was a no brainer. Kelly was awesome and empathetic with how a customer feels at an expensive servicing and did a great job of keeping me informed of the work and looked for ways to reduce the cost. She hit it out of the park. I will keep on having this car serviced at Pauly because of people like her.
my experience - Fenwaypark89
I had a greasy experience at Muller Honda. Pawel has amazing and very helpful. I would recommend anyone I know who's looking for a new car to go to Muller
My experience at Brilliance Honda was wonderful! - madeline23
I went in to lease a 2017 Honda Civic this October. This was my first time leasing a new car. Jeremy made the experience run smooth and efficient. He took his time explaining the features in the car and he was very knowledgable regarding the lease agreement as well as other questions I had. Thank you Jeremy and Brilliance for your help and dedication!
2016 dodge charger hellcat - Jibawi
I bought a 2016 hellcat and man i love it. At first i thought i wasn't going to get approved for the car,till i met the manger tony. He made sure i got a low rate and A low payment. I really recommend people to go her. i went to a couple of dealers and i could not get a loan .They will get you a loan and a great rate.
THANKS TO OAK LAWN HONDA FOR HELP MAKE MY DREAM COME TRUE.
BIG THANK YOU TO TONY!!!!!!!!!!!!!!!!!
In & Out and Completely Satusfied! - Krubistuben
Today was my first servicing of my new 2017 Honda CR-V. I didn’t know it at the time (I just knew I had a dashboard message telling me I needed servicing), but all I needed was an oil change and tire rotation. Darrius Dorsey took great care of me from the moment I arrived until the moment I left. In under an hour. I love my new car and love that I feel great about Darrius and the service department at Fletcher Jones.
Above and Beyond in a time of need - Wyndex07
While driving from Indiana to Missouri my car broke down in the middle of the night just outside Springfield. Turns out it was the alternator. I get my car towed to Honda of Illinois and because it’s so late at night, I had to sleep in my car. Wake up in the morning, walk in to the service center and they get my car in as fast as they could to get looked at. This alone would of been enough, but then after they tell me what’s wrong, the service center guy (I’m horrible at remembering names or else I’d put it down) and Amanda the parts center worker come into the waiting area, hand be a few bucks cash and offer to drive me to get some breakfast, and get me out of the dealership for a bit. And now here I am in Steak ‘n Shake writing this review. It’s just absolutely amazing how above and beyond the team at Honda of Illinois is going to help make what has been a pretty horrible situation, not so bad after all. I can’t express enough the gratitude I have for all of the kindness and professionalism I’ve received from the team today.
Internet Sales Manager
GOOD SERVICE HELP - Murphy
went to tis dealer today to get some inspections/repairs done on a recent 1/2017 purchased honda civic and want to report i had a great experience and was happy to find out that my possible concerns were nothing to be concerned about service department was very helpful and courteous!
After a bad start, it got much better. - Bill
We actually were going to cancel our deal, but then the manager Mike I stepped in. They ended up giving us a fair deal and delivered the new car to our house, swapped out the license plates from our trade-in and we signed the papers at home. Lucio delivered the car and completed the deal. He was great. He was thorough and made sure we understood how to use all the options in the CRV before he left.
Solid dealership - Blkhwk1676
Went in to look at a 2015 GMC Acadia. Wasn't planning on buying but Rich and Milan worked to get me into a reasonable payment and gave me a fair price on my trade. Everyone was very accommodating and pleasant.
rated good - asterral58
overall had a good experience with this dealer I would recommend anyone looking to purchase a vehicle to this dealer for the purchase of a new or slightly used car.
Best car purchase experience ever - lik2fli
Great service and car buying experience. I will be back in the future for all my vehicle needs. Staff was very professional and the dealer ship was very clean and welcoming. I couldn’t ask for a better car buying experience.
Excellent car buying experience - CRV1718
Mike was very knowledgeable and took time to explain all aspects of the new car. He had all paperwork prepared for us to sign to save time on day of purchase. Chris was polite and explained all the financial details needed.
Oil Change - Grandma gg
Came in for an oil.change. Dana and the staff were extremely friendly. It was discovered that the tires needed to be rotated. This extra expense was only $23...very happy about that, plus they washed the car. I was out the door in 60 minutes. TV, coffee and WiFi made the one hour wait enjoyable.
Amazing dealership - KBufford98
It was so much fun! It was quick. They answered all my questions right away. They explained everything great. Steve gave great tips and found me a car in no time! The management team was very friendly as well.
Best experience I have ever had - Kspkris1
I recently totaled my car and was in need of a new vehicle quick. Michael Pompilio took the time to narrow down exactly what my wife and I were looking for and picked the perfect vehicle. Our time at the dealership was later in the night which extended past closing but Michael never rushed us or made it seem like we were keeping him late. This was the best experience I have ever had while purchasing a vehicle.
they lie - sunny
Boy, I should have read the review before I went to this place. This dealer is a typical example of crooked car salesmen. My boyfriend bought his car at this place recently so I thought why not. I negotiated a decent price for a Honda HRV but they didn't have the model I wanted so the manager was going to look for it and get back to me. Now I realize this might take some time and he said no problem he'll find it. He called me back couple of days later and told me there's only 2 color options I could get for that particular model so I said fine. I wasn't choosy. A week went by without any call so I called and he said still looking. Another week went by and no calls or even curtesy text of any kind so I called left messages and sent text. He finally texts couple of days later and gave me some excuse about the office personal not placing an order right away but he check that morning and there's no car that they could find anywhere within the 4 states. At first I believed him but this is a total lie and he kept trying to sell me the pricier models that they have. Wow wasted almost 3 weeks waiting. So I called up another dealer Fletcher Jones, they were just great!!! I paid bit more but got the model I wanted, first color choice I wanted and they did this in exactly a week. They tried so hard to make sure I was happy with the car and service. Getting a good price is very important for me but I rather pay more to be treated with some decent curtesy and modicum of honesty.
Very accommodating! - Bb311
Jared and Michelle were great. I came in for an Accord, they didn't have the color I wanted. They got it for me the next day!
Kim Burkett - Thursday19
Kim was my sales lady and she was great very helpful and explained things very thourouly I will definitely be back next time I need a car
The exact car I wanted. - Erin McMahon
I drove all the way from Highland Indiana to look at a used 2016 HR-V and from what it appeared, everyone that was coming in that day wanted it as well. Juan was a great salesman making sure to take the time to look over other used car options before I decided on my purchase. He was very friendly and helpful calling me by name through out the whole process which showed that he cared about the customer. My dad was also with me and they shared some quality conversation. As well. Al the manager was incredibly friendly and helped us get the price down as much as possible. He was sure to also thank me and congratulate me on my purchase. Damian in finance was incredibly kind and very comforting with helping me finance and read the “fine prints” on purchasing my first vehicle. He thruoughly explained the extended warranty to me so that I knew what I was purchasing. I could not have asked for a better experience. These three gentlemen made my 45 minute trip completely worth it. I could not be happier with my purchase. I will definitely recommend this staff to family and friends looking to purchase a Honda.
They are deceitful don't waste your money here! - DMoore
I was yelled at and treated with outright disrespect. John Desmet is in the finance department and he lies and tricks people to falsify contracts. They ignored by phone calls and lied when I came in person to get my issues addressed. They added services I specifically refused to my contract. Like most dealerships they prey on those that are less educated in the car business. Contact Illinois Attorney General and the Better Business Bureau to file a complaint. Do not let them get away with being unprofessional and falsifying documentation. They intentionally made me wait hours to speak with the GM about my complaint. The worst part is they are unprofessional. The way they spoke to me as a customer who purchased a car is appalling. I am disgusted with the lack of service and respect.
Valley Honda Naperville/Aurora
Senior Sales Representative
Honda Superstore of Lisle
Honda On Grand