I had an exceptional experience with Lexus of Wayzata, - Shauna Severson
I had an exceptional experience with Lexus of Wayzata, and I want to give special recognition to John MacEachern for going above and beyond. From the moment we started the purchase process, John was incredibly professional, responsive, and accommodating—especially when it came to arranging a smooth and convenient delivery.
What truly stood out was the way John handled a body issue that wasn’t apparent at the time of sale. Rather than brushing it off, he followed up promptly and took full ownership of making it right. That kind of integrity and customer care is rare and deeply appreciated.
It’s clear that both John and the team at Lexus of Wayzata are committed to excellence, not just in selling vehicles, but in building long-term trust with their customers. I wouldn’t hesitate to recommend them to anyone looking for a luxury car and top-tier service.
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